2011 BMW X5M Owner's Manual

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Entertainment
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Mobility
that the mobile phone can engage in the
snap-in adapter.
2.Push the mobile phone with the buttons
facing upward toward the electrical connec-
tions and press down until it engages.
The mobile phone's battery is charged as soon
as the vehicle is in radio readiness or the steer-
ing is unlocked.
To conserve vehicle battery power, you
should avoid using the mobile phone
when the ignition is switched off.<
Removing mobile phone
Press the button.

Contacts
224
Contacts
You can create and edit contacts. The contacts
from the mobile phone
* are displayed as well if
this function is supported by the mobile phone.
The addresses can be used as destinations for
navigation and the phone numbers can be
dialed.
New contact
1."Contacts"
2."New contact"
3.If the entry fields are still filled with the pre-
vious entries, select "Delete input fields".
4.To fill in the entry fields:
Select the symbol next to the entry field.
5.Enter the text.
If the vehicle is equipped with a navi-
gation system, it is only possible to
enter addresses that are contained in the
navigation data in the vehicle. This ensures
that destination guidance is possible for all
addresses.<
6.If you wish, "Store"
7."Store contact in vehicle"
Specifying a contact as the home
address
A contact can be stored as a home address. It is
placed at the top of the "My contacts".
1."Home"
2.Create a contact.
My contacts
A list of all contacts in the vehicle and on the
mobile phone
*.
Displaying contacts
1."Contacts"
2."My contacts"
All contacts are listed in alphabetical order.
Depending on the number of contacts, an A-Z
search is offered. A symbol indicates the stor-
age location of the contacts:
Displaying the detailed view*
Select the desired contact.
All fields that have been filled in for that contact
are displayed.
*
SymbolStorage location
No symbol In the vehicle; the address
has not been checked as a
destination.
In the vehicle; the address
has been checked as a desti-
nation.
Mobile phone
*

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Selecting how names are displayed
Names can be displayed in different orders.
1."My contacts"
2.Highlight the contact.
3.Open "Options".
4."Display: last, first name" or "Display: first,
last name"
Depending on how the contacts were stored on
your mobile phone, the names may be dis-
played differently than the display selected.
Selecting a contact as the navigation
destination
1."My contacts"
2.Select the desired contact.
3.Select the desired address.
Contacts from the mobile phone
* may contain
addresses that do not match the navigation
data contained in the vehicle and thus cannot
be used for destination guidance. In this case:
Manually correct the address.
Checking the address as a destination*
An address that is to be used for destination
guidance must match the navigation data con-
tained in the vehicle. An address that is stored
on the mobile phone can be corrected to match
the navigation data.
1.Select the desired contact and highlight the
address.
2.Open "Options".
3."Check as destination"
4.Correct and store the address, if necessary.
If the address is corrected and stored, a copy of
it is stored in the vehicle. The address is not
changed on the mobile phone.
Dialing a phone number*
1."My contacts"
2.Select the desired contact.
3.Select the desired phone number.
The connection is established.
Editing a contact
1."My contacts"
2.Select the desired contact.
3."Edit contact"
4.Change the entries.
5.Move the controller to the left.
6."Yes"
If a contact from the mobile phone
* is edited,
the changes are not stored on the mobile
phone. A copy of the entry is stored in the vehi-
cle, and only this copy is displayed. Under cer-
tain circumstances, a contact entry of the same
name is created.
Deleting contacts
Only contacts that are stored in the vehicle are
deleted. The contacts on the mobile phone
*
cannot be deleted.
1."My contacts"
2.Highlight the contact.
3.Open "Options".
4."Delete contact" or "Delete all contacts".

BMW Assist
226
BMW Assist
BMW Assist*
BMW Assist provides a number of different ser-
vices. For example, the position data of the
vehicle can be transmitted to the BMW Assist
Response Center when an Emergency
Request
* is sent.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW Sports Activity Vehicle Center.
After the BMW Assist system has been deacti-
vated, no BMW Assist service will be available.
The BMW Assist system can be reactivated by
a BMW Sports Activity Vehicle Center after a
new contract has been signed.
Requirements
>The installed BMW Assist system is logged
in on a wireless communications network.
This network must be capable of transmit-
ting the services.
>To transmit position data, the vehicle must
be able to determine the current position.
>To activate and update BMW Assist, a GPS
signal must be available.
>The BMW Assist service contract was
signed with your BMW Sports Activity Vehi-
cle Center or with the BMW Assist
Response Center. Enabling must have
been completed.
>BMW Assist is activated.
Services offered
>Emergency Request: when you press the
SOS button, a connection to the BMW
Assist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.
>Automatic Collision Notification: under cer-
tain conditions, a connection is established to the BMW Assist Response Center after a
serious accident. If possible, the BMW
Assist Response Center then speaks with
you and takes further steps to help you.
>Enhanced Roadside Assistance: BMW
Roadside Assistance
* can be contacted if
assistance is needed in the event of a
breakdown. If possible, the vehicle and
position data are transmitted in the process.
>Customer Relations: connection to Cus-
tomer Relations for information on all
aspects of your vehicle.
>TeleService: data on your vehicle's service
status or required inspections are transmit-
ted to your BMW Sports Activity Vehicle
Center, either automatically before a ser-
vice due date or when you request a BMW
service appointment.
>Remote Door Unlock: the BMW Assist
Response Center provides assistance if, for
example, the remote control is not available
and the vehicle needs to be opened.
>Stolen Vehicle Recovery: after you report to
the police that your vehicle was stolen, the
BMW Assist Response Center can deter-
mine its position.
>In addition, the optional Convenience Plan
offers concierge service and information on
route planning, the traffic situation and
weather. Using Critical Calling, a limited
number of calls can be made via the BMW
Assist Response Center, for example if the
mobile phone is not available or discharged.
Press the SOS button to contact the BMW
Assist Response Center.
TeleService*
TeleService supports communication with your
BMW Sports Activity Vehicle Center.
>Data on the vehicle's service requirements
can be sent directly to the BMW Sports
*

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Activity Vehicle Center. In this way, the
BMW Sports Activity Vehicle Center can
plan its work in advance. This shortens the
duration of the service appointment.
>In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance
*.
>The service varies by country.
>Connection may incur charges.
>Services may be restricted abroad.
Requirements
>BMW Assist is activated.
>Wireless reception is available.
>The engine is running.
Concierge service*
When you call the BMW Assist Concierge ser-
vice, you can obtain information about, for
example, restaurants, emergency pharmacy
services, gas stations or hotels, as well as
receive the corresponding telephone numbers
and addresses.
You can then dial a phone number directly or
use an address for destination guidance
*.
Starting the concierge service
1."BMW Assist"
2."Concierge"
3."Start service"
A voice connection is established to the BMW
Concierge service.
You are connected to the BMW Concierge ser-
vice to obtain the required information. You can then have the phone number and address sent
to you and, for example, use it for destination
guidance in the navigation system. Many hotels
can be booked directly through the BMW Con-
cierge service. When an information message is
received, a list of the received messages is dis-
played automatically. Open the message via the
message list, refer to page218.
Roadside Assistance
You can call BMW Roadside Assistance*
should you require help in the event of a break-
down.
Starting Roadside Assistance
Vehicle not equipped with BMW Assist
or BMW TeleService
1."BMW Assist"
2."Roadside Assistance"
BMW Roadside Assistance number is dis-
played. If a mobile phone
* is paired, a con-
nection is established to BMW Roadside
Assistance.
Vehicle equipped with BMW Assist or
BMW TeleService
1."BMW Assist"
2."Roadside Assistance"

BMW Assist
228 3."Start service"
Teleservice Diagnosis*
Teleservice Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. Teleservice
Diagnosis can be started after a prompt by
Roadside Assistance and termination of the
voice connection.
Teleservice Help*
Teleservice Help enables an in-depth diagnosis
of the vehicle by Roadside Assistance via wire-
less transmission. Teleservice Help can be
started after a prompt by Roadside Assistance
and termination of the voice connection.
Starting Teleservice Help
1.Park the vehicle in a safe place.
2.Set the parking brake.
3.The engine is running.
4."TeleService Help"
After completion of Teleservice Help, a voice
connection is established to Roadside Assis-
tance.
Activating BMW Assist*
If the services included in a valid BMW Assist
subscription are not displayed, they may need
to be activated.
1.Make sure that the vehicle can determine its
current position. Reception is usually best
when you have an unobstructed view to the
sky.
2.Switch on the ignition.3."Activate BMW Assist"
Activation may take several minutes. If another
menu is opened, activation continues running in
the background.
BMW Search*
BMW Search is an online portal that makes cer-
tain services available for use in your vehicle,
e.g. information on restaurants along your
route.
License conditions:
This product contains NetFront Browser soft-
ware of ACCESS CO., LTD. Copyright © 2007
ACCESS CO., LTD. All rights reserved. Net-
Front is a trademark or registered trademark of
ACCESS CO., LTD., in Japan and other coun-
tries.
T h i s s o f t w a r e i s b a s e d i n p a r t o n t h e w o r k o f t h e
Independent JPEG Group.
Requirements
>Subscription to the optional Convenience
Plan.
>The vehicle is located within wireless net-
work coverage.
>The date setting on the Control Display is
current.
Starting BMW Search
1."BMW Assist"
2."BMW Search"
3.Select "OK", if necessary.
The BMW Search start page is displayed.

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Using BMW Search
To select and display content:
>Turn the controller to highlight an element.
>Press the controller to display an element.
Opening start page
1.Open "Options".
2."Display start page"
Loading a new page
1.Open "Options".
2."Reload"
Canceling
1.Open "Options".
2."Cancel loading"
Customer Relations
Overview
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle equipped with BMW Assist or
BMW TeleService
1."BMW Assist"
2."Customer Relations"
3."Start service"
A voice connection is established to Customer
Relations.
Vehicle not equipped with BMW Assist
or BMW TeleService
1."BMW Assist"
2."Customer Relations"
The Customer Relations phone number is dis-
played. If the vehicle is equipped with the
mobile phone preparation package, a voice
connection is established.
Service Request*
Overview
You can send a request to your BMW Sports
Activity Vehicle Center to arrange a service
appointment. The Teleservice data is transmit-
ted during a Service Request. If possible, your
BMW Sports Activity Vehicle Center will estab-
lish contact with you.
Starting a Service Request
1."BMW Assist"
2."Service Request"
3."Start service"

BMW Assist
230
Automatic Service Request*
The Teleservice data necessary for servicing
the vehicle are automatically sent to your BMW
Sports Activity Vehicle Center prior to the ser-
vice deadline. If possible, the center will contact
you and a service appointment can be arranged.
You can check when the BMW Sports Activity
Vehicle Center was notified.
1."Vehicle Info"
2."Vehicle status"
3.Open "Options".
4."Last Service Request"
Data transfer*
The status of the data transfer is displayed.
1."BMW Assist"
2.Open "Options".
3."Data transfer"
Service status*
Displaying available services
Display of all services available in the vehicle.
1."BMW Assist"
2."Service status"
3."Available services"
Activating BMW Assist
If the services included in a BMW Assist sub-
scription are not displayed, they may need to be
activated."Activate BMW Assist"