2011 BMW X5 entertainment

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3."Hold"
The existing call is put on hold.
4.D ial the new phone number or se lec t it fro m
a list.
Switching between two calls, toggling
>Active call: indicated by a red handset
>Call on hold: indicated by a green handset
To switch to the call on hold, select this hand-
set.
Establishing a conference call
Two calls can be connected to a single tele-
phone conference call.
1.Establish two calls.
2."Conference call"
When terminating a conference call, both calls
are ended. If one call is terminated by another
party, the other call can be continued.
Phone book
The phone book accesses the contacts* and
shows all contacts for which a phone number
has been stored. The entries can be selected to
make a call.1."Telephone"
2."Phone book"
All contacts with a phone number are displayed.
A symbol indicates the storage location of the
contacts.
Calling a contact
1.Select the desired contact.
A connection is established immediately if
calling contacts with one phone number.
For contacts with several phone numbers:
2.Select the desired phone number.
The connection is established.
SymbolStorage location
No symbol In the vehicle; the address
has not been checked as a
destination.
In the vehicle; the address
has been checked as a des-
tination.
Mobile phone
SymbolMeaning
Contact with one phone
number.
Contact with more than one
phone number.
A telephone call is not pos-
sible, the mobile phone has
no coverage or no network,
or a Service Request
* is
active.

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My Info
To start destination guidance:
1.Select the message that contains the
desired destination.
2. "Start guidance" or "Add as another
dest.".
To dial the number in the message:
1.Select the message that contains the
desired number.
2. "Call"
Messages from the concierge service
To use the address in destination guidance*:
1.Select the message.
2. "Start guidance" or "Add as another
dest.".
3.Start destination guidance, if necessary.
To dial a phone number:
1.Select the message.
2. "Call"
To save an address:
1.Select the message.
2.Open "Options".
3."Store contact in vehicle"
Deleting messages
1.Select the message to be deleted.
2.Open "Options".
3."Delete message" or "Delete all messages"
Changing between mobile
phone and hands-free system
From mobile phone to hands-free
system*
You can continue calls begun outside the Blue-
tooth range of the vehicle via the hands-free
system when the engine is running or the igni-
tion is switched on. Depending on your mobile
phone, the system automatically switches over
to the handsfree mode.
For mobile phones that do not automatically
switch over to the handsfree mode:
Depending on the mobile phone model used,
the conversation can be continued via the
hands-free system if necessary. Refer to the
display on your mobile phone and/or your
mobile phone's operating instructions.
From hands-free system to mobile
phone
When you telephone via the hands-free system,
you can also continue the call via the mobile
phone if necessary, depending on the mobile
phone model. Act according to what is shown
on the mobile phone display, refer to the oper-
ating instructions of your mobile phone.
Alternatively, you can deactivate the Bluetooth
link, refer to page214.
Depending on your mobile phone model, poor
reception of the wireless communications net-
work can result in the system changing from the
hands-free system to the mobile phone.
Operation by voice*
The concept
>You can operate your mobile phone without
having to remove your hands from the
steering wheel.
>{...} Verbal instructions to use with the voice
activation system.

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Calling
Dialing phone numbers
The connection to the desired subscriber is
established.
Correcting phone number
After the last spoken sequence of digits has
been repeated by the system, you can delete
this sequence of digits.
The {Correct number} command can be
repeated until all digits are deleted.
Deleting phone number
All digits entered up to this point are deleted.
Redialing
To redial the phone number dialed last:
Voice phone book*
Depending on how your vehicle is equipped, it
may be necessary to create your own voice
phone book.
For entries in the voice phone book, only use
names in the language of the voice activation
system and no abbreviations.
The entries must be entered using voice com-
mands and are separate from the memory in the
mobile phone. In this case, it is not possible to
use voice command either to call phone num-
bers stored in the mobile phone or to store new
numbers. Up to 50 entries can be set up. An
entry always consists of a name and phone
number.
Creating and editing a voice phone
book
Store entry:
An entry always consists of a name and phone
number.
Delete entry:
You can delete any entry from the voice phone
book.
Delete all entries:
{Delete phonebook} deletes all entries in the
phone book.
To listen to and select the entries:
You can have all the entries of your voice phone
book read aloud in the order of input and select
a certain entry to establish a connection: 1.{Dial number}.
2.Say the phone number.
For telephone calls abroad, say {Plus}
and then the country code.
3.{Dial}.
{Correct number}.
The digits are deleted.
{Delete}.
{Redial}.
1.{Save name}.
2.Speak the name.
The spoken length of the names in the
phone book must not exceed approx.
2seconds.
3.Say the phone number after being
prompted to do so by the system.
4.To store the phone number:
{Save}.
1.{Delete name}.
The dialog for deleting an entry is
opened.
2.Say the name when prompted.
3.Confirm the query with {Yes}.
1.{Delete phonebook}.
The dialog for deleting phone book is
opened.
2.Confirm the query with {Yes}.
3.Confirm the query again with {Yes}.
1.{Read phonebook}.
The dialog for reading phone book is
opened.
2.Say {Dial number} when the desired
entry is read.

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that the mobile phone can engage in the
snap-in adapter.
2.Push the mobile phone with the buttons
facing upward toward the electrical connec-
tions and press down until it engages.
The mobile phone's battery is charged as soon
as the vehicle is in radio readiness or the steer-
ing is unlocked.
To conserve vehicle battery power, you
should avoid using the mobile phone
when the ignition is switched off.<
Removing mobile phone
Press the button.

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Selecting how names are displayed
Names can be displayed in different orders.
1."My contacts"
2.Highlight the contact.
3.Open "Options".
4."Display: last, first name" or "Display: first,
last name"
Depending on how the contacts were stored on
your mobile phone, the names may be dis-
played differently than the display selected.
Selecting a contact as the navigation
destination
1."My contacts"
2.Select the desired contact.
3.Select the desired address.
Contacts from the mobile phone
* may contain
addresses that do not match the navigation
data contained in the vehicle and thus cannot
be used for destination guidance. In this case:
Manually correct the address.
Checking the address as a destination*
An address that is to be used for destination
guidance must match the navigation data con-
tained in the vehicle. An address that is stored
on the mobile phone can be corrected to match
the navigation data.
1.Select the desired contact and highlight the
address.
2.Open "Options".
3."Check as destination"
4.Correct and store the address, if necessary.
If the address is corrected and stored, a copy of
it is stored in the vehicle. The address is not
changed on the mobile phone.
Dialing a phone number*
1."My contacts"
2.Select the desired contact.
3.Select the desired phone number.
The connection is established.
Editing a contact
1."My contacts"
2.Select the desired contact.
3."Edit contact"
4.Change the entries.
5.Move the controller to the left.
6."Yes"
If a contact from the mobile phone
* is edited,
the changes are not stored on the mobile
phone. A copy of the entry is stored in the vehi-
cle, and only this copy is displayed. Under cer-
tain circumstances, a contact entry of the same
name is created.
Deleting contacts
Only contacts that are stored in the vehicle are
deleted. The contacts on the mobile phone
*
cannot be deleted.
1."My contacts"
2.Highlight the contact.
3.Open "Options".
4."Delete contact" or "Delete all contacts".

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Activity Vehicle Center. In this way, the
BMW Sports Activity Vehicle Center can
plan its work in advance. This shortens the
duration of the service appointment.
>In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance
*.
>The service varies by country.
>Connection may incur charges.
>Services may be restricted abroad.
Requirements
>BMW Assist is activated.
>Wireless reception is available.
>The engine is running.
Concierge service*
When you call the BMW Assist Concierge ser-
vice, you can obtain information about, for
example, restaurants, emergency pharmacy
services, gas stations or hotels, as well as
receive the corresponding telephone numbers
and addresses.
You can then dial a phone number directly or
use an address for destination guidance
*.
Starting the concierge service
1."BMW Assist"
2."Concierge"
3."Start service"
A voice connection is established to the BMW
Concierge service.
You are connected to the BMW Concierge ser-
vice to obtain the required information. You can then have the phone number and address sent
to you and, for example, use it for destination
guidance in the navigation system. Many hotels
can be booked directly through the BMW Con-
cierge service. When an information message is
received, a list of the received messages is dis-
played automatically. Open the message via the
message list, refer to page218.
Roadside Assistance
You can call BMW Roadside Assistance*
should you require help in the event of a break-
down.
Starting Roadside Assistance
Vehicle not equipped with BMW Assist
or BMW TeleService
1."BMW Assist"
2."Roadside Assistance"
BMW Roadside Assistance number is dis-
played. If a mobile phone
* is paired, a con-
nection is established to BMW Roadside
Assistance.
Vehicle equipped with BMW Assist or
BMW TeleService
1."BMW Assist"
2."Roadside Assistance"

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Using BMW Search
To select and display content:
>Turn the controller to highlight an element.
>Press the controller to display an element.
Opening start page
1.Open "Options".
2."Display start page"
Loading a new page
1.Open "Options".
2."Reload"
Canceling
1.Open "Options".
2."Cancel loading"
Customer Relations
Overview
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle equipped with BMW Assist or
BMW TeleService
1."BMW Assist"
2."Customer Relations"
3."Start service"
A voice connection is established to Customer
Relations.
Vehicle not equipped with BMW Assist
or BMW TeleService
1."BMW Assist"
2."Customer Relations"
The Customer Relations phone number is dis-
played. If the vehicle is equipped with the
mobile phone preparation package, a voice
connection is established.
Service Request*
Overview
You can send a request to your BMW Sports
Activity Vehicle Center to arrange a service
appointment. The Teleservice data is transmit-
ted during a Service Request. If possible, your
BMW Sports Activity Vehicle Center will estab-
lish contact with you.
Starting a Service Request
1."BMW Assist"
2."Service Request"
3."Start service"

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