2011 BMW X3 service

Unpairing a device1."CD/Multimedia"2."Bluetooth (audio)"3.If necessary, "Bluetooth audio".4.Highlight the device that is to be unpaired.5.Open "Options".6."Remove phone from list"
What to do if...
Information on suitable devices can be found at
www.bmwusa.com/bluetooth.
Suitable mobile phones, refer to page 176.
▷The device is not supported by the vehicle.
Perform a software update*, refer to
page 172, if needed.▷The device could not be paired or con‐
nected.
Do the Bluetooth passkeys on the device
and the vehicle match? Enter the same
passkey on the device and via iDrive.
Did it take longer than 30 seconds to enter
the passkey? Repeat the pairing procedure.
Are too many Bluetooth devices connected
to the device or vehicle? Delete connections
with other devices if necessary.
Is the mobile phone in power-save mode or
does it have only a limited remaining battery
life? Charge the mobile phone in the snap-
in adapter or via the charging cable.
Depending on the mobile phone, it is possi‐
ble that only one device can be connected
to the vehicle. Unpair the connected device
from the vehicle and pair and connect only
one device.
The device no longer reacts? Switch the de‐
vice off and on again.
Repeat the pairing procedure.▷Music cannot be played back.
Start the program for playing back music
data on the device and select a track on the
device if necessary.
Switch the radio off and on again.▷Music files can only be played back softly.
Adjust the volume settings on the device.▷Playback is disturbed when buttons are
pressed or by other messages on the de‐
vice.
Switch off the button tones and other signal
tones on the device.▷Playback is interrupted by a telephone call
or traffic bulletin and is not resumed auto‐
matically.
Switch the radio off and on again.▷Playback is not possible if the mobile phone
is connected both via Bluetooth Audio and
via the extended connectivity of the music
player in the mobile phone*.
Disconnect one of the two connections; for
example, disconnect the audio connection,
refer to page 171, and restart playback.
If all points in this list have been checked and the
required function is still not available, please
contact the hotline or service center.
Software update*
The vehicle supports various external devices
depending on the current software version. A
software update may result in vehicle support of
new mobile phones or new external devices, for
example.
Software updates and related current informa‐
tion is available at www.bmw.com/update.
Displaying the current version
The currently installed software is displayed.
1."Settings"2."Software update"3."Show current version"
Updating the software
The software may only be updated when the ve‐
hicle is stationary.
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Communication
All of the options available to you for mobile
communication with family, friends, business
partners, and service providers are described in this chapter.Online Edition for Part no. 01 40 2 606 190 - 12 10 500

Professional mobile phone preparation
package*At a glance
The concept
Mobile phones or other external devices such as
audio players can be connected to the vehicle
via Bluetooth.
After these devices are paired once, they are
recognized automatically when the ignition is
switched on as soon as they are inside the ve‐
hicle and can be operated via iDrive, the buttons
on the steering wheel, and via voice activation*.
Depending on their functionality, external devi‐
ces can be used via the vehicle as a telephone
or as an audio source.
The telephone functions are described in the
following. Operating the audio functions, refer to
page 169.
Up to four external devices can be paired.
Certain functions may need to be enabled by the
mobile phone provider or service provider.
Using the mobile phone while driving
Make entries only when traffic and road
conditions allow. Do not hold the mobile phone
in your hand while you are driving; use the
hands-free system instead. If you do not ob‐
serve this precaution, you can endanger the ve‐
hicle occupants and other road users.◀
Snap-in adapter*
The snap-in adapter is used to:▷Hold the mobile phone.▷Recharge the battery.▷Connect the mobile phone to an outside an‐
tenna of the vehicle.
This provides for better network reception
and consistent sound quality.Approved mobile phones
Details on which mobile phones and external
devices with a Bluetooth interface are sup‐
ported by the mobile phone preparation pack‐
age can be obtained at www.bmwusa.com/blue‐
tooth.
Displaying the vehicle identification
number and software part number
The vehicle identification number and software
part number are needed to determine which mo‐
bile phones are supported by the mobile phone
preparation package. The software version of
the mobile phone may also be required.1."Telephone"2.Open "Options".3."Bluetooth info"4."Display system information"
These approved mobile phones with a certain
software version, support the vehicle functions
described below.
Malfunctions may occur with other mobile
phones or software versions.
Do not operate a mobile phone that is connected
to the vehicle on the mobile phone keypad, as
this may lead to a malfunction.
Pairing/unpairing the mobile
phone
General information
The following functions are available:
▷Use of a mobile phone as a telephone.▷Use of a mobile phone as an additional tele‐
phone.▷Use of a mobile phone as an audio source.▷Use of an audio device as an audio source,
refer to page 170.Seite 176176
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What to do if...
Information on suitable mobile phones, refer to
page 176.
The mobile phone could not be paired or con‐
nected.▷Is Bluetooth activated in the vehicle and on
the mobile phone? Activate Bluetooth in the
vehicle and on the mobile phone.▷Do the Bluetooth passkeys on the mobile
phone and the vehicle match? Enter the
same passkey on the mobile phone and via
iDrive.▷Did it take longer than 30 seconds to enter
the passkey? Repeat the pairing procedure.▷Are too many Bluetooth devices connected
to the mobile phone or vehicle? Delete con‐
nections with other devices if necessary.▷Is the audio connection activated? Deacti‐
vate the audio connection.▷Is the mobile phone in power-save mode or
does it have only a limited remaining battery
life? Charge the mobile phone in the snap-
in adapter* or via the charging cable.▷Depending on the mobile phone, it is possi‐
ble that only one device can be connected
to the vehicle. Unpair the connected device
from the vehicle and pair and connect only
one device.▷The mobile phone no longer reacts? Switch
the mobile phone off and on again. Repeat
the pairing procedure.
The telephone functions are not available.
▷Is the mobile phone paired as an additional
telephone and is the additional telephone
function deactivated? Activate the function.▷Is an outgoing call not possible? Connect
the mobile phone as a telephone.
No or not all phone book entries are displayed,
or they are incomplete.
▷Transmission of the phone book entries is
not yet complete.▷It is possible that only the phone book en‐
tries of the mobile phone or the SIM card*
are transmitted.▷It may not be possible to display phone book
entries with special characters.▷The number of phone book entries being
stored is too high.▷Is the data volume of the contact too large,
e.g., due to stored information such as
notes? Reduce the data volume of the con‐
tact.▷Is the mobile phone connected as an audio
source or additional telephone? The mobile
phone must be connected as a telephone.
The phone connection quality is poor.
▷The strength of the Bluetooth signal on the
mobile phone can be adjusted, depending
on the mobile phone.▷Insert the mobile phone into the snap-in
adapter* or place it in the area of the center
console.▷Adjust the volume of the microphone and
loudspeakers separately.
If all points in this list have been checked and the
required function is still not available, please
contact the hotline or service center.
Controls
Adjusting the volume
Turn the knob until the desired volume is se‐
lected. The setting is stored for the remote con‐
trol currently in use.
The vehicle automatically adjusts the volume of
the microphone on the telephone and the vol‐
ume of the called party. Depending on the mo‐
bile phone, the volumes may need to be ad‐
justed. The settings can only be created during
a call and must be adjusted separately for each
telephone. The settings are deleted when the
telephone is unpaired.
1."Settings"2."Tone"3."Volume settings"4.Select the desired setting: "Microphone" or
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5.To adjust: turn the controller.6.To store: press the controller.
Incoming call
Receiving calls
If the number of the caller is stored in the phone
book and is transmitted by the network, the
name of the contact is displayed. Otherwise,
only the phone number is displayed.
If more than one phone number is assigned to a
contact, only the name of the contact is dis‐
played.
For calls on the additional telephone, the num‐
ber is only displayed if it is transmitted by the
network.
An incoming call to the additional telephone is
automatically rejected if there is an active call on
the other telephone.
Accepting a call
Via iDrive
"Accept"
Via the button on the steering wheel Press the button.
Via the instrument cluster*
"Accept"
Rejecting a call
Via iDrive
"Reject"
Via the instrument cluster*
"Reject"
Ending a call
Via iDrive
"Hang up"
Via the button on the steering wheel Press the button.
Via the instrument cluster*
"End call"
Entering a phone number
Dialing a number1."Telephone"2."Dial number"3.Select the digits individually.4. Select the symbol.
Calls with multiple participants
General information
You can switch between calls or connect two
calls to a single conference call. These functions
must be supported by the mobile phone and
service provider.
Accepting a call while speaking to
another party
This function might have to be activated by the
service provider and the mobile phone must be
adjusted accordingly.
If a second call comes in during an ongoing call,
a call waiting signal is sounded.
"Accept"
The call is accepted and the existing call is put
on hold.
Establishing a second call
Establish an additional call during an active call.
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1."Telephone"2."Active calls"3. "Hold"
The existing call is put on hold.4.Dial the new phone number or select it from
a list.
"Return"
The call on hold is resumed.
Switching between two calls, hold call
The active call is displayed in color.
The call on hold is displayed in gray.
"Transfer"
The call on hold is resumed.
Establishing a conference call
Two calls can be connected to a single tele‐
phone conference call.
1.Establish two calls.2. "Conference call"
When terminating a conference call, both calls
are ended. If one call is terminated by another
party, the other call can be continued.
Switching the microphone to mute
When a call is active, the microphone can be
muted.
1."Telephone"2."Active calls"3. "Microphone muted"
A microphone that has been switched to mute
is automatically reactivated:
▷When a new connection is established.▷When switching between call parties.
DTMF suffix dialing
DTMF suffix dialing can be used for gaining ac‐
cess to network services or for controlling devi‐
ces, e.g., to make a remote inquiry of an answer‐
ing machine. The DTMF code is needed for this
purpose.
1."Telephone"2.Select the contact from a list or "Dial
number".3. "Keypad dialing"4.Enter the DTMF code via iDrive.
Phone book
Displays
The phone book accesses the contacts and
shows all contacts for which a phone number
has been stored. The entries can be selected to
make a call.
1."Telephone"2."Phone book"
A symbol indicates the storage location of the
contacts.
Calling a contact
SymbolMeaningContact with one stored phone num‐
ber.Contact with more than one stored
phone number.Call not possible; mobile phone with‐
out reception or network, or Service
Request* is active.
For contacts with one stored phone number: se‐
lect the required contact. The connection is be‐
ing established.
For contacts with more than one stored phone
number: select the required contact and the
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6.Fill in the entry fields: select the symbol next
to the entry field.7.Enter the text and assign the contact type.8.If the vehicle is equipped with a navigation
system: Enter the address. Only addresses
contained in the navigation data in the vehi‐
cle can be entered. This ensures that desti‐
nation guidance is possible for all ad‐
dresses.
If necessary, "Accept address".9."Store contact in vehicle"
Contact types
Various contact types can be assigned to phone
numbers and addresses.
SymbolMeaning Home phone number. Business phone number. Mobile phone number. Other phone number. Home address. Business address.
Specifying the home address
A home address can be stored. It appears at the
top of the contact list.
1."Home"2.Create a contact.3."Store contact in vehicle"
Selecting the sorting order of the
names*
Names can be displayed in a different order.
1."Contacts"2.Open "Options".3."Display: last, first name" or "Display: first,
last name"
Depending on how the contacts were stored on
the mobile phone, the sorting order of the names
may differ from the selected sorting order.
Show contact pictures*
Pictures stored with the contacts are stored in
the vehicle when the mobile phone is connected
to the vehicle. The number of transmitted pic‐
tures depends on the mobile phone. The mobile
phone must support this function.1."Contacts"2.Open "Options".3."Show images"
Display of all contact pictures is activated or de‐
activated.
Exporting/importing contacts
Contacts can be exported and imported via the
Personal Profile, refer to page 33. The contacts
stored in the vehicle are exported, but not those
from the mobile phone or from BMW Search*.
Deleting contacts
Only contacts that are stored in the vehicle are
deleted. The contacts on the mobile phone*
cannot be deleted.
1."Contacts"2.Highlight the contact.3.Open "Options".4."Delete contact"or "Delete all contacts".
Messages
General information
Whether or not text messages and e-mails from
the mobile phone are displayed depends on
whether transmission from the mobile phone to
the vehicle is supported. Text messages and e-
mails may not be supported by the service pro‐
vider, or the function may need to be enabled
separately. After the mobile phone is first paired,
transmission may take several minutes. Mes‐
sages are only displayed in full length when the
vehicle is stationary. Messages from the addi‐
tional telephone are not transmitted.
Display of different messages:
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ReferenceMobilityCommunicationEntertainmentNavigationDriving tipsControlsAt a glance

▷My Info* messages from the BMW Assist
Portal.▷Messages from the BMW Assist Concierge
service*.▷E-mails from the mobile phone.
Displaying messages
1."Office"2."Messages"
A symbol identifies the type of message.
SymbolMessage type Text messages. My Info Message from the Concierge serv‐
ice. E-mail from mobile phone.
Deleting messages
Messages from the Concierge service, My Info,
and BMW Search* can be deleted.
Delete a message:
1."Office"2."Messages"3.Select the desired message.4.Open "Options".5."Delete message"
Delete all messages:
1."Office"2."Messages"3.Open "Options".4."Delete all messages"
Text messages
Calling the sender of a text message
1.Select the desired message.2. Select the symbol.Saving the sender in the contacts1.Highlight the desired message.2.Open "Options".3."Store as new contact" or "Add to existing
contact"
Reading the text message out loud
Read the text message out loud, refer to
page 192.
My Info
Starting destination guidance
1.Select the message.2. "Start guidance" or "Add as another
destination"
Dialing the number in the message
Up to 4 phone numbers can be transmitted with
a message.
1.Select the desired message.2. "Call":
If the message contains a number, the con‐
nection is established.
"Select phone number":
If the message contains more than one num‐
ber, select the desired number from the list.
The connection is established.
Opening the Internet address
1.Select the desired message.2. "Open link in browser"
Message from the Concierge service
Starting destination guidance
1.Select the desired message.Seite 188188
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