
Hands-free system
General information
Calls that are being made on the hands-free
system can be continued on the mobile phone
and vice versa.
From the mobile phone to the hands-
free system
Calls that were begun outside of the Bluetooth
range of the vehicle can be continued on the
hands-free system with the ignition switched
on.
Depending on the mobile phone, the system au‐
tomatically switches to the hands-free system.
If the system does not switch over automatically,
follow the instructions on the mobile phone dis‐
play; refer also to the mobile phone operating
instructions.
From the hands-free system to the
mobile phone
Calls that are made on the hands-free system
can in some cases be continued on the mobile
phone; this depends on the mobile phone.
Follow the instructions on the mobile phone dis‐
play; refer also to the mobile phone operating
instructions.
Snap-in adapter*
Installation position
In the center armrest.Inserting the snap-in adapter1.Press the button and remove the cover.2.Insert the snap-in adapter at the front, ar‐
row 1, and press down, arrow 2, until it en‐
gages.
Inserting the mobile phone
1.Depending on the mobile phone, remove
the protective cap from the antenna con‐
nector and from the USB connection of the
mobile phone.2.Slide the mobile phone with the buttons fac‐
ing up in the direction of the electrical con‐
nections, arrow 1, and push downward, ar‐
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BMW AssistBMW Assist*
General information
BMW Assist provides you with certain services,
e.g., transmission of the position data of your
vehicle to the BMW Assist Response Center if
an Emergency Request* has been initiated.
Many BMW Assist services depend on the indi‐
vidually agreed upon contract.
After your contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without your having to visit a
service center. After the BMW Assist system
has been deactivated, no BMW Assist services
will be available. The BMW Assist system can be
reactivated by a service center after you sign a
new contract.
Requirements▷The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit‐
ting the services.▷To transmit position data, the vehicle must
be able to determine the current position.▷The BMW Assist service contract was
signed with your service center or with the
BMW Assist Response Center. Enabling
must have been completed.▷BMW Assist is activated.
Services offered
▷Emergency Request: when you press the
SOS button, a connection to the BMW As‐
sist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.▷Automatic Collision Notification: under cer‐
tain conditions, a connection is established
to the BMW Assist Response Center after a
serious accident. If possible, the BMW As‐sist Response Center then speaks with you
and takes further steps to help you.▷Enhanced Roadside Assistance: BMW
Roadside Assistance* can be contacted if
assistance is needed in the event of a break‐
down. If possible, the vehicle and position
data are transmitted in the process.▷Customer Relations: connection with Cus‐
tomer Relations for information on all as‐
pects of your vehicle.▷TeleService: data on your vehicle's service
status or required inspections are transmit‐
ted to your service center, either automati‐
cally before a service due date or when you
request a BMW service appointment.▷Remote Door Unlock: the BMW Assist Re‐
sponse Center provides assistance if, for ex‐
ample, the remote control is not available
and the vehicle needs to be opened.▷Stolen Vehicle Recovery: after you report
that your vehicle was stolen to the police, the
BMW Assist Response Center can deter‐
mine its position.▷In addition to these services, the optional
Convenience Plan offers the Concierge
service and information for route planning,
traffic, and weather. A limited number of
calls can be made via the BMW Assist Re‐
sponse Center with Critical Calling if, for ex‐
ample, the mobile phone is not available or
discharged.
Press the SOS button to contact the BMW
Assist Response Center.
BMW TeleService*
General information
TeleService supports communication with your
service center.
▷Data on the vehicle's service requirements
can be sent directly to the service center. In
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Vehicles equipped with BMW Assist or
BMW TeleService1."BMW Assist"2."Roadside Assistance"3."Start service"
TeleService Diagnosis*
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. These data are
transmitted automatically.
After the data are transmitted, the voice con‐
nection to Roadside Assistance is re-estab‐
lished.
TeleService Help*
TeleService Help enables an in-depth diagnosis
of the vehicle by Roadside Assistance via wire‐
less transmission.
TeleService Help can be started after a prompt
by Roadside Assistance and the termination of
the voice connection.
Starting TeleService Help
1.Park the vehicle in a safe place.2.Set the parking brake.3.The engine is running.4."TeleService Help"
After completion of TeleService Help, a voice
connection is established to Roadside Assis‐
tance.
BMW Search*
At a glance
A business search can be opened via BMW
Search.
License conditions
This product contains NetFront Browser soft‐
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved.
NetFront is a trademark or registered trademark
of ACCESS CO., LTD., in Japan and other coun‐
tries.
This software is based in part on the work of the
Independent JPEG Group.
Requirements▷Subscription to the optional Convenience
Plan.▷The date setting, refer to page 72, on the
Control Display is current.▷The vehicle is located within wireless net‐
work coverage.
Starting BMW Search
1."BMW Assist"2."BMW Search"3.If necessary, "OK".
The BMW Search home page is displayed.
Operating BMW Search
To start a search:
▷Turn the controller to highlight an element.▷Press the controller to display an element.Seite 197197
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Adjusting
Suppressing cookies1.Open "Options".2."Suppress cookies"
Suppressing pop-ups
1.Open "Options".2."Suppress pop-ups"
Suppressing safety warnings
1.Open "Options".2."Block HTTPS pop-ups"
Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle not equipped with BMW Assist
or TeleService
1."BMW Assist"2."Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone* is paired, a con‐
nection is established to Customer Relations.
Vehicle equipped with BMW Assist or
TeleService
1."BMW Assist"2."Customer Relations"3."Start service"
Service Request*
At a glance
Sends information to your service partner to re‐
quest the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1."BMW Assist"2."Service Request"3."Start service"
Automatic Service Request*
The TeleService data necessary for servicing
the vehicle are automatically sent to your service
partner prior to the service deadline. If possible,
the service partner will contact you and a service
appointment can be arranged.
To check when your service partner was noti‐
fied:
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Assist Response Center may still be able to
hear you.
Initiating an Emergency Request
automatically
Under certain conditions, an Emergency Re‐
quest is automatically initiated immediately after
a severe accident. Automatic Collision Notifica‐
tion is not affected by pressing the SOS button.
Warning triangle*
The warning triangle is located behind the left-
hand cover in the cargo area.
To remove, loosen the bracket.
First aid kit*
The first aid kit is located behind the left-hand
cover in the cargo area.
Some of the articles have a limited service life.
Check the expiration dates of the contents reg‐
ularly and replace any items promptly.
Roadside Assistance
Service availability
Roadside Assistance can be reached around the
clock in many countries. You can obtain assis‐
tance there in the event of a vehicle breakdown.
The Roadside Assistance phone numbers can
be found in the Contact brochure.
Roadside Assistance
The Roadside Assistance, refer to page 196
phone number can be viewed on the iDrive or a
connection to Roadside Assistance * can be es‐
tablished directly.
Jump starting
Notes
If the battery is discharged, an engine can be
started using the battery of another vehicle and
two jumper cables. Only use jumper cables with
fully insulated clamp handles.
To prevent personal injury or damage to both
vehicles, adhere strictly to the following proce‐
dure.
Do not touch live parts
To avoid the risk of potentially fatal injury,
always avoid all contact with electrical compo‐
nents while the engine is running.◀
Preparation1.Check whether the battery of the other ve‐
hicle has a voltage of 12 volts. This informa‐
tion can be found on the battery.2.Switch off the engine of the assisting vehi‐
cle.3.Switch off any electronic systems/power
consumers in both vehicles.
Bodywork contact between vehicles
Make sure that there is no contact be‐
tween the bodywork of the two vehicles; other‐
wise, there is the danger of short circuits.◀
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Starting aid terminalsConnecting order
Connect the jumper cables in the correct
order; otherwise, there is the danger of injury
from sparking.◀
The so-called starting aid terminal in the engine
compartment acts as the battery's positive ter‐
minal.
The body ground or a special nut acts as the
negative terminal.
Connecting the cables
1.Pull off the cap of the BMW starting aid ter‐
minal.2.Attach one terminal clamp of the positive
jumper cable to the positive terminal of the
battery, or to the corresponding starting aid
terminal of the vehicle providing assistance.3.Attach the other end of the cable to the pos‐
itive terminal of the battery, or to the corre‐
sponding starting aid terminal of the vehicle
to be started.4.Attach one terminal clamp of the negative
jumper cable to the negative terminal of the
battery, or to the corresponding engine orbody ground of the vehicle providing assis‐
tance.5.Attach the other end of the cable to the neg‐
ative terminal of the battery, or to the corre‐
sponding engine or body ground of the ve‐
hicle to be started.
Starting the engine
Never use spray fluids to start the engine.
1.Start the engine of the assisting vehicle and
let it run for several minutes at an increased
idle speed.
If the vehicle being started has a diesel en‐
gine: let the engine of the assisting vehicle
run for approx. 10 minutes.2.Start the engine of the vehicle being started
in the usual way.
If the first starting attempt is not successful,
wait a few minutes before making another
attempt in order to allow the discharged bat‐
tery to recharge.3.Let both engines run for several minutes.4.Disconnect the jumper cables in the reverse
order.
Check the battery and recharge if necessary.
Tow-starting and towing
Automatic transmission*: transporting
your vehicle
Note
Your vehicle is not permitted to be towed.
Therefore, contact a service center in the event
of a breakdown.
Do not have the vehicle towed
Have your vehicle transported on a loading
platform only; otherwise, damage may occur.◀
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Front
Rear
Tow-starting
Automatic transmission*
Do not tow-start the vehicle.
Due to the automatic transmission, the engine
cannot be started by tow-starting.
Have the cause of the starting difficulties rem‐
edied.
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CareCar washes
Notes Steam jets or high-pressure washers
When using steam jets or high-pressure
washers, hold them a sufficient distance away
and use a maximum temperature of 140 ℉/
60 ℃.
Holding them too close or using excessively
high pressures or temperatures can cause dam‐
age or preliminary damage that may then lead to
long-term damage.
Follow the operating instructions for the high-
pressure washer.◀
Cleaning sensors/cameras with high-
pressure washers
When using high-pressure washers, do not
spray the exterior sensors and cameras, e.g.,
Park Distance Control*, for extended periods of
time and only from a distance of at least 12 in/
30 cm.◀
Wash your vehicle frequently, particularly in win‐
ter.
Intense soiling and road salt can damage the ve‐
hicle.
Washing in automatic car washes
Your vehicle can be washed in automatic car
washes right from the start.
Give preference to cloth car washes or those
that use soft brushes in order to avoid paint
damage.
Notes
Note the following:▷Make sure that the wheels and tires are not
damaged by the transport mechanisms.▷Fold in the exterior mirrors; otherwise, they
may be damaged, depending on the width of
the vehicle.▷Deactivate the rain sensor*, refer to
page 63, to avoid unintentional wiper acti‐
vation.▷In some cases, an unintentional alarm can be
triggered by the interior motion sensor of the
alarm system*. Follow the instructions on
avoiding an unintentional alarm, refer to
page 43.
Guide rails in car washes
Avoid car washes with guide rails higher
than 4 in/10 cm; otherwise, the vehicle body
could be damaged.◀
Before driving into a car wash
The vehicle is able to roll when the following
steps are taken:
Manual transmission:
Automatic transmission/Sport automatic trans‐
mission*:
1.Depress the brake pedal.2.Engage transmission position N.3.Release the parking brake, refer to page 60,
or deactivate Automatic Hold, refer to
page 61.4.Switch the engine off.
Transmission position P with the igni‐
tion off
When the ignition is switched off, position P
is engaged automatically. When in an auto‐
matic car wash, for example, ensure that the
ignition is not switched off accidentally.◀
The vehicle cannot be locked from the outside
when in transmission position N.
A signal is sounded when an attempt is made to
lock the vehicle.
Transmission position
Transmission position P is engaged automati‐
cally:
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