
3.
Open "Options".
4. "Delete all messages" or "Delete service
messages"
Text messages
Calling the sender of a text message
1. Select the desired message.
2. Select the symbol.
Saving the sender in the contacts
1. Highlight the desired message.
2. Open "Options".
3. "Store as new contact" or "Add to existing
contact"
Reading the text message out loud*
Read the text messages out loud, refer to
page 228.
My Info
Starting destination guidance
1. Select the message.
2. "Start guidance" or "Add as another
destination"
Dialing the number in the message
Up to 4 phone numbers can be transmitted with
a message.
1. Select the desired message.
2. "Call":
If the message contains a number, the con‐
nection is established. "Select phone number":
If
the message contains more than one num‐
ber, select the desired number from the list.
The connection is established.
Message from the Concierge service
Starting destination guidance
1. Select the desired message. 2. "Start guidance" or "Add as another
destination" 3.
Start destination guidance, if necessary.
Dialing the number in the message
Up
to 4 phone numbers can be transmitted with
a message.
1. Select the desired message.
2. "Call":
If the message contains a number, the con‐
nection is established. "Select phone number":
If
the message contains more than one num‐
ber, select the desired number from the list.
The connection is established.
Storing an address
1. Select the desired message.
2. Open "Options".
3. "Store contact in vehicle"
Displaying additional information
1. Select the desired message.
2. "Further information"
BMW Info
Starting destination guidance
1. Select the desired message.
2. "Start guidance" or "Add as another
destination"
Dialing the number in the message
Up
to 4 phone numbers can be transmitted with
a message.
Seite 225
225Online Edition for Part no. 01 40 2 606 469 - 03 11 490
Reference Mobility
Communication Entertainment Navigation Driving tips Controls At a glance

1.
Select the desired message.
2. "Call":
If the message contains a number, the con‐
nection is established. "Select phone number":
If
the message contains more than one num‐
ber, select the desired number from the list.
The connection is established.
E-mail*
Displaying e-mails
1. "Office"
2. "Messages"
3. Select the desired e-mail.
Displaying e-mail contacts
If
the sender and recipient of an e-mail are trans‐
mitted by the mobile phone, this information is
displayed in the e-mail. "Sender/Recipient"
If the e-mail addresses are stored in the con‐
tacts, the contact is displayed. Select the con‐
tact to display details.
If
the e-mail addresses are not stored in the con‐
tacts, only the e-mail address is displayed.
Using contact data
Contact data from appointments, e-mails and
notes can be saved or selected*, refer to
page 228.
Deactivating the full display
When an e-mail is opened in the vehicle, the e-
mail is fully transmitted to the vehicle. This may
result in charges.
1. "Office"
2. "Messages"
3. Open "Options".
4. "Fully download e-mails"
Only a part of the email from the cell phone
is loaded into the vehicle. Reading the e-mail out loud*
Read the e-mail out loud, refer to page
228.
Calendar
Display the calendar
Appointments
during the last 20 and the next 50
days can be displayed.
1. "Office"
2. "Calendar"
The appointments on the current day are
displayed.
Selecting the calendar day
1. Select the date. 2.
Select the desired day or date.
▷"Next day"
▷ "Date:"
▷ "Previous day"
▷ "Today"
Display the appointment
1. Select the desired appointment.
2. Scroll through the appointment if neces‐
sary:
▷Turn the controller.
▷ Select the symbol.
Using contact data
Contact data from appointments, e-mails and
notes can be saved or selected*, refer to
page 228.
Seite 226
226 Online Edition for Part no. 01 40 2 606 469 - 03 11 490
Office

Using contact data
At a glance
Contact data from calendar entries, appoint‐
ments,
tasks, emails and notes can be stored or
selected*.
Displaying contact or selecting phone
number
1. "Use contact data"
2. Display the contact or select the phone
number:
▷Select the contact to display contact de‐
tails.
▷ Select the phone number to establish a
connection directly.
Storing contact data
1. "Use contact data"
2. Highlight the phone number or e-mail ad‐
dress.
3. Open "Options".
4. "Add to existing contact" or "Store as new
contact"
Reading out loud*
Text messages, e-mails, appointment entries,
tasks, and notes can be read out loud.
1. Select the desired message, appointment,
task, or note.
2. Select the symbol.
The following options are available during read‐
ing:
▷ "Pause"
Interrupt reading. Select again to restart
reading.
▷ "Back to beginning"
Start reading message again from the be‐
ginning.
▷ Select the symbol.
Skip a paragraph. ▷ Select the symbol.
Go back one paragraph.
▷ To end reading, tilt the controller to the left.
What to do if...
Information on suitable mobile phones, refer to
page 210.
Appointments, tasks, notes, text messages, or
e-mails from the mobile phone are not dis‐
played.
▷ The mobile phone is not capable of the
missing function or is not connected cor‐
rectly.
▷ The Office function is deactivated.
▷ The mobile phone is connected as an addi‐
tional phone.
▷ Appointments are older than 20 days or are
more than 50 days in the future.
▷ The tasks have been marked as completed
or have a due date that lies more than
90 days in the future.
▷ Depending on the number of stored ap‐
pointments, task notes, and messages in
the
mobile phone, not all are displayed in the
vehicle.
Not all appointments and tasks from the mobile
phone are displayed at the right time?
▷ The time zone, time or date is incorrectly set
on the Control Display and mobile phone.
The e-mail attachment is not displayed.
▷ E-mails are transmitted without an attach‐
ment.
Entries are not displayed in full length.
▷ Text were already transmitted from the mo‐
bile phone in a shortened form.
▷ Synchronization between the mobile phone
and vehicle may take several minutes.
The contact pictures are not being displayed?
▷ A max. of 200 contact pictures can be stored
in the vehicle.
The E-mail is displayed with a delay?
Seite 228
228 Online Edition for Part no. 01 40 2 606 469 - 03 11 490
Office

Contacts*
General information
Contacts
can be created and edited and the ad‐
dresses can be adopted as destinations for nav‐
igation.
New contact
1. "Contacts"
2. "New contact" 3.
The entry fields are still filled with the previ‐
ous entries: "Delete input fields"
4. Fill in the entry fields: select the symbol next
to the entry field. 5.
Enter the text, refer to page 21.
6. If the vehicle is equipped with a navigation
system: Enter the address. Only addresses
contained
in the navigation data in the vehi‐
cle can be entered. This ensures that desti‐
nation guidance is possible for all ad‐
dresses.
7. If necessary, "Store".
8. "Store contact in vehicle" Specifying the home address
A
home address can be stored. It appears at the
top of the contact list.
1. "Home"
2. Create a contact.
3. "Store contact in vehicle"
My contacts
General information
List of all contacts stored in the vehicle.
Displaying contacts
1. "Contacts"
2. "My contacts" All contacts are listed in alphabetical order. De‐
pending on the number of contacts, an A-Z
search is offered, refer to page
21.
A symbol indicates the storage location of the
contacts: Symbol Storage location
No sym‐
bol
In the vehicle; the address has not
been checked as a destination. In the vehicle; the address has
been checked as a destination*. Seite 230
230 Online Edition for Part no. 01 40 2 606 469 - 03 11 490
Contacts

BMW ConnectedDrive
BMW Assist*
General information
BMW
Assist provides you with certain services,
e.g., transmission of the position data of your
vehicle to the BMW Assist Response Center if
an Emergency Request* has been initiated.
Many BMW Assist services depend on the indi‐
vidually agreed upon contract.
After your contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without your having to visit a
service center. After the BMW Assist system
has been deactivated, no BMW Assist services
will be available. The BMW Assist system can be
reactivated by a service center after you sign a
new contract.
Requirements
▷ The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit‐
ting the services.
▷ To transmit position data, the vehicle must
be able to determine the current position.
▷ The BMW Assist service contract was
signed with your service center or with the
BMW Assist Response Center. Enabling
must have been completed.
▷ BMW Assist is activated.
Services offered
▷ Emergency Request: when you press the
SOS button, a connection to the BMW As‐
sist Response Center is established. The
BMW Assist Response Center then speaks
with
you and takes further steps to help you.
▷ Automatic Collision Notification: under cer‐
tain conditions, a connection is established
to
the BMW Assist Response Center after a
serious accident. If possible, the BMW As‐ sist Response Center then speaks with you
and takes further steps to help you.
▷ Enhanced Roadside Assistance: BMW
Roadside Assistance* can be contacted if
assistance
is needed in the event of a break‐
down. If possible, the vehicle and position
data are transmitted in the process.
▷ Customer Relations: connection with Cus‐
tomer Relations for information on all as‐
pects of your vehicle.
▷ TeleService: data on your vehicle's service
status or required inspections are transmit‐
ted to your service center, either automati‐
cally before a service due date or when you
request a BMW service appointment.
▷ Remote Door Unlock: the BMW Assist Re‐
sponse
Center provides assistance if, for ex‐
ample, the remote control is not available
and the vehicle needs to be opened.
▷ Stolen Vehicle Recovery: after you report
that
your vehicle was stolen to the police, the
BMW Assist Response Center can deter‐
mine its position.
▷ In addition to these services, the optional
Convenience Plan offers Concierge service
and information for route planning, traffic,
and weather. A limited number of calls can
be made via the BMW Assist Response
Center with Critical Calling if, for example,
the mobile phone is not available or dis‐
charged.
Press the SOS button to contact the BMW
Assist Response Center.
BMW TeleService*
General information
TeleService
supports communication with your
service center.
▷ Data on the vehicle's service requirements
can
be sent directly to the service center. In
this way, the service center can plan its work
Seite 232
232 Online Edition for Part no. 01 40 2 606 469 - 03 11 490
BMW ConnectedDrive

in advance. This shortens the duration of the
service appointment.
▷ In the event of a breakdown, data on the ve‐
hicle's condition can be sent directly to
Roadside Assistance.
▷ The service varies by country.
▷ Connection costs may ensue.
▷ Services may be restricted abroad.
Requirements
▷ BMW Assist is activated.
▷ Wireless reception is available.
▷ The engine is running.
Use of BMW TeleService*
The TeleServices are typically activated in the
vehicle.
Even TeleService Customer Service is not ac‐
tive, a voice contact to Roadside Assistance is
still possible.
To
continue using or to deactivate the services,
please contact your service partner or the BMW
customer hotline.
Concierge service*
General information
The BMW Assist Concierge service offers infor‐
mation on events, gas stations or hotels, and
provides phone numbers and addresses. Hotels
can be booked directly by the BMW Assist Con‐
cierge service. The Concierge service is part of
the optional BMW Convenience Plan.
Starting the Concierge service
1. "ConnectedDrive" 2.
"Concierge" 3.
"Start service"
A voice connection is established with the BMW
Assist Concierge service. Phone numbers and
addresses can be transmitted to the vehicle.
Roadside Assistance
At a glance
BMW
Roadside Assistance* can be contacted if
assistance is needed in the event of a break‐
down.
Roadside Assistance* can also be contacted via
a Check Control message, refer to page 71.
Starting Roadside Assistance
Vehicles not equipped with BMW
Assist or BMW TeleService
1. "ConnectedDrive"
2. "Roadside Assistance"
The Roadside Assistance number is dis‐
played.
If the mobile phone* is paired, a con‐
nection is established to Roadside Assis‐
tance. Seite 233
233Online Edition for Part no. 01 40 2 606 469 - 03 11 490
Reference Mobility
Communication Entertainment Navigation Driving tips Controls At a glance

Opening the start page
1.
Open "Options".
2. "Display start page" Loading a new page
1.
Open "Options".
2. "Reload"
Cancel
1. Open "Options".
2. "Cancel loading"
Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW
Assist or BMW TeleService
1. "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone* is paired, a con‐
nection is established to Customer Relations. Vehicles equipped with BMW Assist or
BMW TeleService
1.
"ConnectedDrive"
2. "Customer Relations"
3. "Start service"
Service Request*
At a glance
Sends
information to your service partner to re‐
quest the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1. "ConnectedDrive"
2. "Service Request"
3. "Start service" A Service Request can be started via a Check
Control message, refer to page
71.
Seite 235
235Online Edition for Part no. 01 40 2 606 469 - 03 11 490
Reference Mobility
Communication Entertainment Navigation Driving tips Controls At a glance

Automatic Service Request*
The TeleService data necessary for servicing
the
vehicle are automatically sent to your service
partner prior to the service deadline. If possible,
the service partner will contact you and a service
appointment can be arranged.
To check when your service partner was noti‐
fied:
1. "Vehicle Info"
2. "Vehicle status" 3.
Open "Options".
4. "Last Service Request" Services status*
General information
Check services status.
Displaying available services
Display of all services available in the vehicle.
1.
"ConnectedDrive"
2. "Service Status" 3.
"Available services" Updating BMW Assist
Manual update of
TeleService* and BMW As‐
sist*.
"Update BMW Assist"
Data transfer*
During the updating of BMW services, display
the status of the data transfer.
1. "ConnectedDrive"
2. Open "Options".
3. "Data transfer"
Apps*
At a glance
Certain software applications of a suitable cell
phone can be integrated in the vehicle. These
software
applications are displayed on the Con‐
trol Display.
They are operated via iDrive.
Requirements
▷ The mobile phone is suitable.
▷ The cell phone operating system supports
the software applications of Apps.
▷ Software applications are installed on the
cell phone and ready to use.
▷ Corresponding mobile wireless contract.
Any
additionally incurred costs are not a part
of Apps.
Seite 236
236 Online Edition for Part no. 01 40 2 606 469 - 03 11 490
BMW ConnectedDrive