BMW ConnectedDrive
BMW Assist*
General information
BMW
Assist provides you with certain services,
e.g., transmission of the position data of your
vehicle to the BMW Assist Response Center if
an Emergency Request* has been initiated.
Many BMW Assist services depend on the indi‐
vidually agreed upon contract.
After your contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without your having to visit a
service center. After the BMW Assist system
has been deactivated, no BMW Assist services
will be available. The BMW Assist system can be
reactivated by a service center after you sign a
new contract.
Requirements
▷ The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit‐
ting the services.
▷ To transmit position data, the vehicle must
be able to determine the current position.
▷ The BMW Assist service contract was
signed with your service center or with the
BMW Assist Response Center. Enabling
must have been completed.
▷ BMW Assist is activated.
Services offered
▷ Emergency Request: when you press the
SOS button, a connection to the BMW As‐
sist Response Center is established. The
BMW Assist Response Center then speaks
with
you and takes further steps to help you.
▷ Automatic Collision Notification: under cer‐
tain conditions, a connection is established
to
the BMW Assist Response Center after a
serious accident. If possible, the BMW As‐ sist Response Center then speaks with you
and takes further steps to help you.
▷ Enhanced Roadside Assistance: BMW
Roadside Assistance* can be contacted if
assistance
is needed in the event of a break‐
down. If possible, the vehicle and position
data are transmitted in the process.
▷ Customer Relations: connection with Cus‐
tomer Relations for information on all as‐
pects of your vehicle.
▷ TeleService: data on your vehicle's service
status or required inspections are transmit‐
ted to your service center, either automati‐
cally before a service due date or when you
request a BMW service appointment.
▷ Remote Door Unlock: the BMW Assist Re‐
sponse
Center provides assistance if, for ex‐
ample, the remote control is not available
and the vehicle needs to be opened.
▷ Stolen Vehicle Recovery: after you report
that
your vehicle was stolen to the police, the
BMW Assist Response Center can deter‐
mine its position.
▷ In addition to these services, the optional
Convenience Plan offers Concierge service
and information for route planning, traffic,
and weather. A limited number of calls can
be made via the BMW Assist Response
Center with Critical Calling if, for example,
the mobile phone is not available or dis‐
charged.
Press the SOS button to contact the BMW
Assist Response Center.
BMW TeleService*
General information
TeleService
supports communication with your
service center.
▷ Data on the vehicle's service requirements
can
be sent directly to the service center. In
this way, the service center can plan its work
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BMW ConnectedDrive
Automatic Service Request*
The TeleService data necessary for servicing
the
vehicle are automatically sent to your service
partner prior to the service deadline. If possible,
the service partner will contact you and a service
appointment can be arranged.
To check when your service partner was noti‐
fied:
1. "Vehicle Info"
2. "Vehicle status" 3.
Open "Options".
4. "Last Service Request" Services status*
General information
Check services status.
Displaying available services
Display of all services available in the vehicle.
1.
"ConnectedDrive"
2. "Service Status" 3.
"Available services" Updating BMW Assist
Manual update of
TeleService* and BMW As‐
sist*.
"Update BMW Assist"
Data transfer*
During the updating of BMW services, display
the status of the data transfer.
1. "ConnectedDrive"
2. Open "Options".
3. "Data transfer"
Apps*
At a glance
Certain software applications of a suitable cell
phone can be integrated in the vehicle. These
software
applications are displayed on the Con‐
trol Display.
They are operated via iDrive.
Requirements
▷ The mobile phone is suitable.
▷ The cell phone operating system supports
the software applications of Apps.
▷ Software applications are installed on the
cell phone and ready to use.
▷ Corresponding mobile wireless contract.
Any
additionally incurred costs are not a part
of Apps.
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BMW ConnectedDrive
Fuel
Fuel quality
Refuel with unleaded fuel only
Do not use leaded fuel as this would per‐
manently damage the catalytic converter.
◀
Do not refuel with ethanol
Do not refuel with E85, i.e., fuel with an
ethanol content of 85 %, or with Flex Fuel, as this
would damage the engine and fuel supply sys‐
tem.◀
Required fuel
Super Premium Gasoline/AKI 91 or AKI
89
BMW recommends AKI 91 or 89.
Gasoline with lower AKI
The minimum AKI Rating is 89.
If you use gasoline with this minimum AKI Rat‐
ing, the engine may produce knocking sounds
when starting at high outside temperatures.
This has no effect on the engine life.
Minimum fuel grade
Do not use any gasoline below the mini‐
mum specified fuel grade; otherwise, engine
damage may occur.◀
Use high-quality brands
Field experience has indicated significant differ‐
ences in fuel quality: volatility, composition, ad‐
ditives, etc., among gasolines offered for sale in
the United States and Canada.
Fuels containing up to and including 10 % etha‐
nol or other oxygenates with up to 2.8 % oxygen
by weight, that is, 15 % MTBE or 3 % methanol
plus an equivalent amount of co-solvent, will not
void the applicable warranties with respect to
defects in materials or workmanship. Minimum fuel grade
The
use of poor-quality fuels may result in
driveability, starting and stalling problems es‐
pecially under certain environmental conditions
such as high ambient temperature and high al‐
titude.
Should you encounter driveability problems
which you suspect could be related to the fuel
you are using, we recommend that you respond
by switching to a recognized high-quality brand
such as gasoline that is advertised as Top Tier
Detergent Gasoline.
Failure to comply with these recommendations
may result in unscheduled maintenance.◀ Seite 241
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DOT Quality Grades
Treadwear
Traction AA A B C
Temperature A B C
All
passenger car tires must conform to Federal
Safety Requirements in addition to these
grades.
Treadwear
The treadwear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified gov‐
ernment test course. For example, a tire graded
150 would wear one and one-half, 1 g, times as
well on the government course as a tire graded
100. The relative performance of tires depends
upon the actual conditions of their use, however,
and may depart significantly from the norm due
to variations in driving habits, service practices
and differences in road characteristics and cli‐
mate.
Traction
The traction grades, from highest to lowest, are
AA, A, B, and C.
Those grades represent the tire's ability to stop
on wet pavement as measured under controlled
conditions on specified government test surfa‐
ces of asphalt and concrete. A tire marked C may
have poor traction performance.
The traction grade assigned to this tire is based
on straight-ahead braking traction tests, and
does not include acceleration, cornering, hydro‐
planing, or peak traction characteristics.
Temperature
The temperature grades are A, the highest, B,
and C, representing the tire's resistance to the
generation of heat and its ability to dissipate
heat when tested under controlled conditions
on a specified indoor laboratory test wheel. Sus‐
tained high temperature can cause the material
of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire
failure. The grade C corresponds to a level of
performance which all passenger car tires must meet under the Federal Motor Vehicle Safety
Standard No. 109. Grades Band A represent
higher levels of performance on the laboratory
test wheel than the minimum required by law.
Temperature grade for this tire
The temperature grade for this tire is es‐
tablished for a tire that is properly inflated and
not overloaded. Excessive speed, underinfla‐
tion,
or excessive loading, either separately or in
combination, can cause heat buildup and pos‐
sible tire failure.
If necessary, have the vehicle towed.◀
RSC – Run-flat tires
Run-flat tires, refer to page 252, are labeled with
a circular symbol containing the letters RSC
marked on the sidewall.
M+S
Winter and all-season tires with better cold
weather performance than summer tires.
Tire tread
Summer tires
Do not drive with a tire tread depth of less than
0.12 in/3 mm.
There is an increased danger of hydroplaning if
the tread depth is less than 0.12 in/3 mm.
Winter tires
Do not drive with a tire tread depth of less than
0.16 in/4 mm.
Below a tread depth of 0.16 in/4 mm, tires are
less suitable for winter operation. Seite 250
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Wheels and tires
Minimum tread depth
Wear indicators are distributed around the tire's
circumference and have the legally required
minimum height of 0.063 in/1.6 mm.
They
are marked on the side of the tire with TWI,
Tread Wear Indicator.
Tire damage
General information
Inspect your tires often for damage, foreign ob‐
jects lodged in the tread, and tread wear.
Notes
Indications of tire damage or other vehicle de‐
fects:
▷ Unusual vibrations during driving.
▷ Unusual handling such as a strong tendency
to pull to the left or right.
In case of tire damage
If there are indications of tire damage, re‐
duce your speed immediately and have the
wheels
and tires checked right away; otherwise,
there is the increased risk of an accident.
Drive carefully to the next service center or tire
shop.
If necessary, have the vehicle towed.◀
Repair of tire damage
For safety reasons, the manufacturer of
your vehicle recommends that you do not have
damaged tires repaired; they should be re‐
placed. Otherwise, damage can occur as a re‐
sult.◀ Changing wheels and tires
Mounting
Information on mounting tires
Have mounting and balancing performed
only by a service center or tire specialist.
If this work is not carried out properly, there is
the danger of subsequent damage and related
safety hazards.◀
Wheel and tire combination
Information on the correct wheel-tire combina‐
tion
and rim versions for your vehicle can be ob‐
tained from your service center.
Incorrect wheel and tire combinations impair the
function of a variety of systems such as ABS or
DSC.
To maintain good handling and vehicle re‐
sponse, use only tires with a single tread con‐
figuration from a single manufacturer.
Following tire damage, have the original wheel
and tire combination remounted on the vehicle
as soon as possible.
Approved wheels and tires
The manufacturer of your vehicle recom‐
mends that you use only wheels and tires that
have been approved for your particular vehicle
model.
For example, despite having the same official
size ratings, variations can lead to body contact
and with it, the risk of severe accidents.
The manufacturer of your vehicle cannot evalu‐
ate non-approved wheels and tires to determine
if they are suited for use, and therefore cannot
ensure the operating safety of the vehicle if they
are mounted.◀ Seite 251
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Recommended tire brands
For each tire size, the manufacturer of your ve‐
hicle recommends certain tire brands. These
can be identified by a star on the tire sidewall.
With proper use, these tires meet the highest
standards for safety and handling.
New tires
Due to technical factors associated with their
manufacture,
tires do not achieve their full trac‐
tion potential until after an initial breaking-in pe‐
riod.
Drive conservatively for the first 200 miles/
300 km.
Retreaded tires
The manufacturer of your vehicle does not rec‐
ommend the use of retreaded tires.
Retreaded tires
Possibly substantial variations in the de‐
sign and age of the tire casing structures can
limit service life and have a negative impact on
road safety.◀
Winter tires
The manufacturer of your vehicle recommends
winter tires for winter roads or at temperatures
below +45 ℉/+7 ℃.
Although so-called all-season M+S tires do pro‐
vide better winter traction than summer tires,
they do not provide the same level of perform‐
ance as winter tires. Maximum speed of winter tires
If the maximum speed of the vehicle is higher
than the permissible speed for the winter tires,
then display a corresponding sign in the field of
vision.
You can obtain this sign from the tire spe‐
cialist or from your service center.
Maximum speed for winter tires
Do not exceed the maximum speed for the
winter tires; otherwise, tire damage and acci‐
dents can occur.◀
Run-flat tires
For your own safety, only use run-flat tires. No
spare tire is available in the case of a flat tire. Your
service center will be glad to advise you.
Rotating wheels between axles
The manufacturer of your vehicle advises
against swapping wheels between the front and
rear axles.
This can impair the handling characteristics.
Storage
Store wheels and tires in a cool, dry place with
as little exposure to light as possible.
Always protect tires against all contact with oil,
grease and fuels.
Do not exceed the maximum tire inflation pres‐
sure indicated on the side wall of the tire.
Run-flat tires*
Label RSC label on the tire sidewall. Seite 252
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Wheels and tires
Replacing components
Tool kit
The tool kit is located in a fold-down cover in the
trunk lid.
Unscrew the wing nut to open.
Wiper blade replacement
Do
not fold down the wipers without wiper
blades
Do not fold down the wipers if wiper blades have
not been installed; this may damage the wind‐
shield.◀
Replacing the wiper blades
1. To change the wiper blades, fold up, refer to
page 64, the wiper arms.
2. Fold up the wipers. 3.
Position the wiper blade in a horizontal po‐
sition.
4. Remove the wiper blade toward one side. Lamp and bulb replacement
General information
Lamps
and bulbs make an essential contribution
to vehicle safety.
The manufacturer of your vehicle recommends
that you entrust corresponding procedures to
your service center if you are unfamiliar with
them or they are not described here.
You can obtain a selection of replacement bulbs
at your service center.
Danger of burns
Only change bulbs when they are cool;
otherwise, there is the danger of getting
burned.◀
Working on the lighting system
When working on the lighting system, you
should always switch off the lights affected to
prevent short circuits.
To avoid possible injury or equipment damage
when replacing bulbs, observe any instructions
provided by the bulb manufacturer.◀ Seite 262
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Breakdown assistance
Hazard warning flashers
The button is located in the center console.
Emergency Request
*
Requirements
▷ Equipment version with full preparation
package mobile phone.
An Emergency Request can be made, even
if no mobile phones are paired with the ve‐
hicle.
▷ BMW Assist is activated.
▷ The radio ready state is switched on.
▷ The BMW Assist system is logged in to a
wireless communications network sup‐
ported by BMW Assist.
▷ The Assist system is functional.
Only press the SOS button in an emergency.
Emergency Request not guaranteed
For
technical reasons, the Emergency Re‐
quest cannot be guaranteed under unfavorable
conditions.◀
Service contract
▷ After your contract with BMW Assist has ex‐
pired,
the BMW Assist system can be deac‐
tivated by the service center without you
having to visit a workshop.
After deactivation, an Emergency Request
is no longer possible. ▷
Under certain circumstances, the system
can be reactivated by a service center after
you sign a new contract.
Initiating an Emergency Request 1.
Press the cover briefly to open it.
2. Press the SOS button until the LED in the
button lights up.
▷ The LED lights up: an Emergency Request
was initiated.
If the situation allows, wait in your vehicle
until the voice connection has been estab‐
lished.
▷ The LED flashes if the connection to the
BMW
Assist Response Center has been es‐
tablished.
After the Emergency Request arrives at the
BMW Assist Response Center, the BMW
Assist Response Center contacts you and
takes further steps to help you.
Even if you are unable to respond, the BMW
Assist Response Center can take further
steps to help you under certain circumstan‐
ces.
For this purpose, data that are used to de‐
termine the necessary rescue measures,
such as the current position of the vehicle if
it can be established, are transmitted to the
BMW Assist Response Center.
▷ If the LED is flashing but the BMW Assist
Response Center cannot be heard on the
hands-free system, the hands-free system
may be malfunctioning. However, the BMW
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