2011 BMW 528I message

▷
Adjust the volume settings on the device.
Playback is disturbed when buttons are pressed
or by other messages on the device.
▷ Switch off the button tones and other signal
tones on the device.
Playback is interrupted by a telephone call or
traffic bulletin and is not resumed automatically.
▷ Switch the radio off and on again.
Playback is not possible if the mobile phone is
connected
both via Bluetooth Audio and via the
extended connectivity of the music player in the
mobile phone*.
▷ Disconnect one of the two connections; for
example, disconnect the audio connection,
refer to page 198, and restart playback.
If all points in this list have been checked and the
required function is still not available, please
contact the hotline or service center.
Software Update*
The vehicle supports various external devices
depending

on the current software version. With
a software update, the vehicle can support new
cell phones* or new external devices*.
The updating of the software is done via:
▷ USB*.
Updates and related current information is
available at www.bmw.com/update.
▷ TeleService*.
Existing

software can be updated directly via
the vehicle.
Displaying the current version
The currently installed software is displayed.
1. "Settings"
2. "Software update"
3. "Show current version"
SelectDesired version* to displayAdditional in‐
formation*.
Updating software via USB

*
The software may only be updated when the ve‐
hicle is stationary. 1.
Store the file for the software-update in the
main director of a USB flash drive.
2. Insert the USB flash drive into the USB in‐
terface of the USB audio interface in the
center armrest. An update via the USB in‐
terface

in the glove compartment is not pos‐
sible.
3. "Settings"
4. "Software update"
5. "Update software" 6.
If necessary. "USB".
7. "Start update"
8. "OK"
All listed software updates are installed.
Updating software via

TeleService*
The software may only be updated when the ve‐
hicle is stationary.
1. Switch on the ignition.
2. "Settings"
3. "Software update"
4. "Update software"
5. If necessary "TeleService".
6. If necessary, "Start update".
7. "Start update"
8. "OK"
All listed software updates are installed.
To interrupt updating:
"Cancel".
Restoring the previous version
If it should become necessary, the software ver‐
sion prior to the last software update can be re‐
stored.
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Office*
At a glance
General information
Contacts,
appointments, tasks, notes, text mes‐
sages, and e-mails from the mobile phone can
be displayed on the Control Display if the mobile
phone provides compatible support of these
functions and the necessary Bluetooth stand‐
ards.
Information about which mobile phones support
the Office functions can be found at
www.bmwusa.com/bluetooth. A limited number
of compatible mobile phones is available for Of‐
fice.
Contents are only displayed in full length when
the vehicle is stationary.
The mobile phone has read-access only.
Do not use Office while driving
To avoid becoming distracted and posing
an unnecessary hazard to your vehicle's occu‐
pants and to other road users, never attempt to
use the controls or enter information unless traf‐
fic and road conditions allow this.◀
Requirements
▷ A suitable mobile phone is paired with the
vehicle and connected. In some mobile
phones, data access must be confirmed on
the mobile phone.
▷ The time, time zone, and date, refer to
page 78, are correctly set on the Control
Display

and on the mobile phone to correctly
display appointments, for example.
▷ Office is activated, refer to page 211.
Updating
Data are updated every time the mobile phone
is connected to the vehicle. Appointment en‐
tries,

tasks, notes and reminders can be updated
separately. 1.
"Office"
2. "Current office", "Calendar", "Tasks",
"Notes" or "Reminders"
3. Open "Options".
4. "Update data"
Cell

phone data are transmitted again to the
vehicle.
Office information
The number of unread messages and active
tasks
as well as the upcoming appointments are
displayed.
1. "Office"
2. "Current office"
3. Select the desired entry to display details. Contacts
At a glance
Contacts can be created and edited. The con‐
tacts from the mobile phone* are displayed as
well if this function is supported by the mobile
phone. Addresses can be adopted as destina‐
tions

for navigation and the phone numbers can
be dialed.
Displaying contacts
General information
1. "Office"
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5.
"Delete contact"or "Delete all contacts".
6. If necessary. "Yes"
Messages
General information
Whether
or not text messages and e-mails from
the mobile phone are displayed depends on
whether transmission from the mobile phone to
the vehicle is supported. Text messages and e-
mails may not be supported by the service pro‐
vider, or the function may need to be enabled
separately. After the mobile phone is first paired,
transmission may take several minutes. Mes‐
sages are only displayed in full length when the
vehicle is stationary. Messages from the addi‐
tional telephone are not transmitted.
Display of different messages:
▷ Text messages.
▷ My Info* messages from the BMW Assist
Portal.
▷ Messages from the BMW Assist Concierge
service*.
▷ Messages from BMW Info*.
▷ E-mails from the mobile phone.
Displaying messages
1. "Office"
2. "Messages"
A symbol identifies the type of message. Symbol Message type
Text messages.
My Info
Message from the Concierge serv‐
ice. Message from BMW Info.
E-mail from mobile phone. Filtering the message list
The message list can be filtered, when more
than one type of message exists.
1.
"Filter:" 2.
Select the type of message.
▷"All"
All messages are displayed.
▷ "E-mail"
Only e-mails from the mobile phone are
displayed.
▷ "Service message"
Only messages from the BMW Assist
Concierge service, My Info and BMW
Info are displayed.
▷ "Text message"
Only text messages from the mobile
phone are displayed.
Deleting messages
Messages from the Concierge service, My Info,
and BMW Info can be deleted.
Delete a message:
1. "Office"
2. "Messages"
3. Select the desired message.
4. Open "Options".
5. "Delete message"
Delete all messages:
1. "Office"
2. "Messages"
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3.
Open "Options".
4. "Delete all messages" or "Delete service
messages"
Text messages
Calling the sender of a text message
1. Select the desired message.
2. Select the symbol.
Saving the sender in the contacts
1. Highlight the desired message.
2. Open "Options".
3. "Store as new contact" or "Add to existing
contact"
Reading the text message out loud*
Read the text messages out loud, refer to
page 228.
My Info
Starting destination guidance
1. Select the message.
2. "Start guidance" or "Add as another
destination"
Dialing the number in the message
Up to 4 phone numbers can be transmitted with
a message.
1. Select the desired message.
2. "Call":
If the message contains a number, the con‐
nection is established. "Select phone number":
If

the message contains more than one num‐
ber, select the desired number from the list.
The connection is established.
Message from the Concierge service
Starting destination guidance
1. Select the desired message. 2. "Start guidance" or "Add as another
destination" 3.
Start destination guidance, if necessary.
Dialing the number in the message
Up
to 4 phone numbers can be transmitted with
a message.
1. Select the desired message.
2. "Call":
If the message contains a number, the con‐
nection is established. "Select phone number":
If

the message contains more than one num‐
ber, select the desired number from the list.
The connection is established.
Storing an address
1. Select the desired message.
2. Open "Options".
3. "Store contact in vehicle"
Displaying additional information
1. Select the desired message.
2. "Further information"
BMW Info
Starting destination guidance
1. Select the desired message.
2. "Start guidance" or "Add as another
destination"
Dialing the number in the message
Up
to 4 phone numbers can be transmitted with
a message.
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1.
Select the desired message.
2. "Call":
If the message contains a number, the con‐
nection is established. "Select phone number":
If
the message contains more than one num‐
ber, select the desired number from the list.
The connection is established.
E-mail*
Displaying e-mails
1. "Office"
2. "Messages"
3. Select the desired e-mail.
Displaying e-mail contacts
If
the sender and recipient of an e-mail are trans‐
mitted by the mobile phone, this information is
displayed in the e-mail. "Sender/Recipient"
If the e-mail addresses are stored in the con‐
tacts, the contact is displayed. Select the con‐
tact to display details.
If

the e-mail addresses are not stored in the con‐
tacts, only the e-mail address is displayed.
Using contact data
Contact data from appointments, e-mails and
notes can be saved or selected*, refer to
page 228.
Deactivating the full display
When an e-mail is opened in the vehicle, the e-
mail is fully transmitted to the vehicle. This may
result in charges.
1. "Office"
2. "Messages"
3. Open "Options".
4. "Fully download e-mails"
Only a part of the email from the cell phone
is loaded into the vehicle. Reading the e-mail out loud*
Read the e-mail out loud, refer to page
228.
Calendar
Display the calendar
Appointments

during the last 20 and the next 50
days can be displayed.
1. "Office"
2. "Calendar"
The appointments on the current day are
displayed.
Selecting the calendar day
1. Select the date. 2.
Select the desired day or date.
▷"Next day"
▷ "Date:"
▷ "Previous day"
▷ "Today"
Display the appointment
1. Select the desired appointment.
2. Scroll through the appointment if neces‐
sary:
▷Turn the controller.
▷ Select the symbol.
Using contact data
Contact data from appointments, e-mails and
notes can be saved or selected*, refer to
page 228.
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Office

Using contact data
At a glance
Contact data from calendar entries, appoint‐
ments,
tasks, emails and notes can be stored or
selected*.
Displaying contact or selecting phone
number
1. "Use contact data"
2. Display the contact or select the phone
number:
▷Select the contact to display contact de‐
tails.
▷ Select the phone number to establish a
connection directly.
Storing contact data
1. "Use contact data"
2. Highlight the phone number or e-mail ad‐
dress.
3. Open "Options".
4. "Add to existing contact" or "Store as new
contact"
Reading out loud*
Text messages, e-mails, appointment entries,
tasks, and notes can be read out loud.
1. Select the desired message, appointment,
task, or note.
2. Select the symbol.
The following options are available during read‐
ing:
▷ "Pause"
Interrupt reading. Select again to restart
reading.
▷ "Back to beginning"
Start reading message again from the be‐
ginning.
▷ Select the symbol.
Skip a paragraph. ▷ Select the symbol.
Go back one paragraph.
▷ To end reading, tilt the controller to the left.
What to do if...
Information on suitable mobile phones, refer to
page 210.
Appointments, tasks, notes, text messages, or
e-mails from the mobile phone are not dis‐
played.
▷ The mobile phone is not capable of the
missing function or is not connected cor‐
rectly.
▷ The Office function is deactivated.
▷ The mobile phone is connected as an addi‐
tional phone.
▷ Appointments are older than 20 days or are
more than 50 days in the future.
▷ The tasks have been marked as completed
or have a due date that lies more than
90 days in the future.
▷ Depending on the number of stored ap‐
pointments, task notes, and messages in
the

mobile phone, not all are displayed in the
vehicle.
Not all appointments and tasks from the mobile
phone are displayed at the right time?
▷ The time zone, time or date is incorrectly set
on the Control Display and mobile phone.
The e-mail attachment is not displayed.
▷ E-mails are transmitted without an attach‐
ment.
Entries are not displayed in full length.
▷ Text were already transmitted from the mo‐
bile phone in a shortened form.
▷ Synchronization between the mobile phone
and vehicle may take several minutes.
The contact pictures are not being displayed?
▷ A max. of 200 contact pictures can be stored
in the vehicle.
The E-mail is displayed with a delay?
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Office

in advance. This shortens the duration of the
service appointment.
▷ In the event of a breakdown, data on the ve‐
hicle's condition can be sent directly to
Roadside Assistance.
▷ The service varies by country.
▷ Connection costs may ensue.
▷ Services may be restricted abroad.
Requirements
▷ BMW Assist is activated.
▷ Wireless reception is available.
▷ The engine is running.
Use of BMW TeleService*
The TeleServices are typically activated in the
vehicle.
Even TeleService Customer Service is not ac‐
tive, a voice contact to Roadside Assistance is
still possible.
To
continue using or to deactivate the services,
please contact your service partner or the BMW
customer hotline.
Concierge service*
General information
The BMW Assist Concierge service offers infor‐
mation on events, gas stations or hotels, and
provides phone numbers and addresses. Hotels
can be booked directly by the BMW Assist Con‐
cierge service. The Concierge service is part of
the optional BMW Convenience Plan.
Starting the Concierge service
1. "ConnectedDrive" 2.
"Concierge" 3.
"Start service"
A voice connection is established with the BMW
Assist Concierge service. Phone numbers and
addresses can be transmitted to the vehicle.
Roadside Assistance
At a glance
BMW

Roadside Assistance* can be contacted if
assistance is needed in the event of a break‐
down.
Roadside Assistance* can also be contacted via
a Check Control message, refer to page 71.
Starting Roadside Assistance
Vehicles not equipped with BMW
Assist or BMW TeleService
1. "ConnectedDrive"
2. "Roadside Assistance"
The Roadside Assistance number is dis‐
played.

If the mobile phone* is paired, a con‐
nection is established to Roadside Assis‐
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Opening the start page
1.
Open "Options".
2. "Display start page" Loading a new page
1.
Open "Options".
2. "Reload"
Cancel
1. Open "Options".
2. "Cancel loading"
Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW
Assist or BMW TeleService
1. "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone* is paired, a con‐
nection is established to Customer Relations. Vehicles equipped with BMW Assist or
BMW TeleService
1.
"ConnectedDrive"
2. "Customer Relations"
3. "Start service"
Service Request*
At a glance
Sends

information to your service partner to re‐
quest the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1. "ConnectedDrive"
2. "Service Request"
3. "Start service" A Service Request can be started via a Check
Control message, refer to page
71.
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Reference Mobility
Communication Entertainment Navigation Driving tips Controls At a glance