2011 BMW 528I Auto H

BMW ConnectedDrive
BMW Assist*
General information
BMW
Assist provides you with certain services,
e.g., transmission of the position data of your
vehicle to the BMW Assist Response Center if
an Emergency Request* has been initiated.
Many BMW Assist services depend on the indi‐
vidually agreed upon contract.
After your contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without your having to visit a
service center. After the BMW Assist system
has been deactivated, no BMW Assist services
will be available. The BMW Assist system can be
reactivated by a service center after you sign a
new contract.
Requirements
▷ The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit‐
ting the services.
▷ To transmit position data, the vehicle must
be able to determine the current position.
▷ The BMW Assist service contract was
signed with your service center or with the
BMW Assist Response Center. Enabling
must have been completed.
▷ BMW Assist is activated.
Services offered
▷ Emergency Request: when you press the
SOS button, a connection to the BMW As‐
sist Response Center is established. The
BMW Assist Response Center then speaks
with

you and takes further steps to help you.
▷ Automatic Collision Notification: under cer‐
tain conditions, a connection is established
to

the BMW Assist Response Center after a
serious accident. If possible, the BMW As‐ sist Response Center then speaks with you
and takes further steps to help you.
▷ Enhanced Roadside Assistance: BMW
Roadside Assistance* can be contacted if
assistance

is needed in the event of a break‐
down. If possible, the vehicle and position
data are transmitted in the process.
▷ Customer Relations: connection with Cus‐
tomer Relations for information on all as‐
pects of your vehicle.
▷ TeleService: data on your vehicle's service
status or required inspections are transmit‐
ted to your service center, either automati‐
cally before a service due date or when you
request a BMW service appointment.
▷ Remote Door Unlock: the BMW Assist Re‐
sponse

Center provides assistance if, for ex‐
ample, the remote control is not available
and the vehicle needs to be opened.
▷ Stolen Vehicle Recovery: after you report
that

your vehicle was stolen to the police, the
BMW Assist Response Center can deter‐
mine its position.
▷ In addition to these services, the optional
Convenience Plan offers Concierge service
and information for route planning, traffic,
and weather. A limited number of calls can
be made via the BMW Assist Response
Center with Critical Calling if, for example,
the mobile phone is not available or dis‐
charged.
Press the SOS button to contact the BMW
Assist Response Center.
BMW TeleService*
General information
TeleService

supports communication with your
service center.
▷ Data on the vehicle's service requirements
can

be sent directly to the service center. In
this way, the service center can plan its work
Seite 232
232 Online Edition for Part no. 01 40 2 606 469 - 03 11 490
BMW ConnectedDrive

Vehicles equipped with BMW Assist or
BMW TeleService
1.
"ConnectedDrive"
2. "Roadside Assistance"
3. "Start service" TeleService Diagnosis*
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. These data are
transmitted automatically.
After the data are transmitted, the voice con‐
nection to Roadside Assistance is re-estab‐
lished.
TeleService Help
*
TeleService Help enables an in-depth diagnosis
of the vehicle by Roadside Assistance via wire‐
less transmission.
TeleService Help can be started after a prompt
by Roadside Assistance and the termination of
the voice connection.
Starting TeleService Help
1. Park the vehicle in a safe place.
2. Set the parking brake.
3. The engine is running.
4. "TeleService Help"
After completion of TeleService Help, a voice
connection is established to Roadside Assis‐
tance. BMW Online*
At a glance
A

business search can be opened via BMW On‐
line.
License conditions
This product contains NetFront Browser soft‐
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved.
NetFront is a trademark or registered trademark
of ACCESS CO., LTD., in Japan and other coun‐
tries.
This software is based in part on the work of the
Independent JPEG Group.
Requirements
▷ Subscription to the optional Convenience
Plan.
▷ The date setting, refer to page 78, on the
Control Display is current.
▷ The vehicle is located within wireless net‐
work coverage.
Starting BMW Online
1. "ConnectedDrive"
2. "BMW Online" 3.
If necessary, "OK".
The BMW Online home page is displayed.
Operating BMW Online
To start a search:
▷ Turn the controller to highlight an element.
▷ Press the controller to display an element.
Seite 234
234 Online Edition for Part no. 01 40 2 606 469 - 03 11 490
BMW ConnectedDrive

Automatic Service Request*
The TeleService data necessary for servicing
the
vehicle are automatically sent to your service
partner prior to the service deadline. If possible,
the service partner will contact you and a service
appointment can be arranged.
To check when your service partner was noti‐
fied:
1. "Vehicle Info"
2. "Vehicle status" 3.
Open "Options".
4. "Last Service Request" Services status*
General information
Check services status.
Displaying available services
Display of all services available in the vehicle.
1.
"ConnectedDrive"
2. "Service Status" 3.
"Available services" Updating BMW Assist
Manual update of

TeleService* and BMW As‐
sist*.
"Update BMW Assist"
Data transfer*
During the updating of BMW services, display
the status of the data transfer.
1. "ConnectedDrive"
2. Open "Options".
3. "Data transfer"
Apps*
At a glance
Certain software applications of a suitable cell
phone can be integrated in the vehicle. These
software

applications are displayed on the Con‐
trol Display.
They are operated via iDrive.
Requirements
▷ The mobile phone is suitable.
▷ The cell phone operating system supports
the software applications of Apps.
▷ Software applications are installed on the
cell phone and ready to use.
▷ Corresponding mobile wireless contract.
Any

additionally incurred costs are not a part
of Apps.
Seite 236
236 Online Edition for Part no. 01 40 2 606 469 - 03 11 490
BMW ConnectedDrive

The wheels are composed of special rims and
tires that are self-supporting, to a limited de‐
gree.
The
support of the sidewall allows the tire to re‐
main drivable to a restricted degree in the event
of a pressure loss.
Continued driving with a damaged tire., refer to
page 90
Changing run-flat tires
For your own safety, only use run-flat tires. No
spare tire is available in the case of a flat tire. Your
service center will be glad to advise you.
Snow chains
Fine-link snow chains
Only certain types of fine-link snow chains have
been tested by the manufacturer of your vehicle,
classified as road-safe and recommended.
Consult your service center for more informa‐
tion.
Use
Use only in pairs on the rear wheels, equipped
with the tires of the following size:
▷ 225/55 R 17.
▷ 245/45 R 18.
Follow the chain manufacturer's instructions.
Make
sure that the snow chains are always suf‐
ficiently tight. Retighten as needed according to
the chain manufacturer's instructions.
Do not initialize the Tire Pressure Monitor after
mounting snow chains, as doing so may result
in incorrect readings.
When driving with snow chains, briefly activate
Dynamic Traction Control if necessary.
Maximum speed with snow chains
Do not exceed a speed of 30 mph/50 km/h when
using snow chains. Snow chain detection*
The concept
When using snow chains, you should set
whether you are driving with or without snow
chains via the iDrive.
The

snow chain detection system supports you
by automatically showing the detected state on
the Control Display.
When snow chains are in use, the rear axle steer‐
ing of the Integral Active Steering* is deacti‐
vated automatically.
At speeds above the maximum allowable speed
with snow chains of 30 mph/50 km/h, the rear
axle steering is activated again automatically.
Activating the status
1. "Settings"
2. "Tire chains"
3. "Tire chains installed"
Automatic detection
If functioning properly:
▷ Snow chains are mounted. The setting is not
activated .
After you drive a short distance, a Check
Control message is shown and the state is
activated automatically.
Confirm the automatic activation.
▷ Snow chains are not mounted. The setting
is activated .
At speeds above 30 mph/50 km/h, a Check
Control message is displayed. Deactivate
the status manually.
If not functioning properly:
▷ Snow chains are mounted. The setting is not
activated .
A Check Control message is not displayed.
The

automatic detection system is malfunc‐
tioning. Activate the status manually.
Seite 253
253Online Edition for Part no. 01 40 2 606 469 - 03 11 490

Reference
Mobility Communication Entertainment Navigation Driving tips Controls At a glance

Activating/deactivating rear axle
steering
If the status indicating that snow chains are in
use
is activated, the rear axle steering is deacti‐
vated automatically.
At speeds above 30 mph/50 km/h, the rear axle
steering is activated again, even though snow
chains are in use.
Seite 254
254 Online Edition for Part no. 01 40 2 606 469 - 03 11 490
Wheels and tires

Assist Response Center may still be able to
hear you.
Initiating an Emergency Request
automatically
Under certain conditions, an Emergency Re‐
quest is automatically initiated immediately after
a severe accident. Automatic Collision Notifica‐
tion is not affected by pressing the SOS button.
Warning triangle* The warning triangle is located in the container
on the inside of the trunk lid.
Unscrew the wing nut to open.
First aid kit*
The first aid kit is located in the container on the
inside of the trunk lid.
Unscrew the wing nut to open.
Some of the articles have a limited service life.
Check the expiration dates of the contents reg‐
ularly and replace any items promptly. Roadside Assistance
Service availability
Roadside Assistance can be reached around the
clock in many countries. You can obtain assis‐
tance there in the event of a vehicle breakdown.
Roadside Assistance
The Roadside Assistance, refer to page
233
phone number can be viewed on the iDrive or a
connection to Roadside Assistance* can be es‐
tablished directly.
Jump starting
Notes
If the battery is discharged, an engine can be
started using the battery of another vehicle and
two jumper cables. Only use jumper cables with
fully insulated clamp handles.
To prevent personal injury or damage to both
vehicles, adhere strictly to the following proce‐
dure.
Do not touch live parts
To avoid the risk of potentially fatal injury,
always avoid all contact with electrical compo‐
nents while the engine is running.◀
Preparation
1. Check whether the battery of the other ve‐
hicle has a voltage of 12 volts. This informa‐
tion can be found on the battery.
2. Switch off the engine of the assisting vehi‐
cle.
3. Switch off any electronic systems/power
consumers in both vehicles.
Bodywork contact between vehicles
Make sure that there is no contact be‐
tween the bodywork of the two vehicles; other‐
wise, there is the danger of short circuits.◀ Seite 270
270 Online Edition for Part no. 01 40 2 606 469 - 03 11 490Breakdown assistance

Starting aid terminals
Connecting order
Connect the jumper cables in the correct
order; otherwise, there is the danger of injury
from sparking.◀ The so-called starting aid terminal in the engine
compartment acts as the battery's positive ter‐
minal.
The body ground or a special nut acts as the
negative terminal.
Connecting the cables
1.
Pull off the cap of the BMW starting aid ter‐
minal.
2. Attach one terminal clamp of the positive
jumper cable to the positive terminal of the
battery,
or to the corresponding starting aid
terminal of the vehicle providing assistance.
3. Attach the other end of the cable to the pos‐
itive terminal of the battery, or to the corre‐
sponding

starting aid terminal of the vehicle
to be started.
4. Attach one terminal clamp of the negative
jumper

cable to the negative terminal of the
battery, or to the corresponding engine or body ground of the vehicle providing assis‐
tance.
5. Attach the other end of the cable to the neg‐
ative

terminal of the battery, or to the corre‐
sponding engine or body ground of the ve‐
hicle to be started.
Starting the engine
Never use spray fluids to start the engine.
1. Start the engine of the assisting vehicle and
let

it run for several minutes at an increased
idle speed.
If the vehicle being started has a diesel en‐
gine: let the engine of the assisting vehicle
run for approx. 10 minutes.
2. Start the engine of the vehicle being started
in the usual way.
If

the first starting attempt is not successful,
wait a few minutes before making another
attempt in order to allow the discharged bat‐
tery to recharge.
3. Let both engines run for several minutes.
4. Disconnect the jumper cables in the reverse
order.
Check the battery and recharge if necessary.
Tow-starting and towing
Automatic transmission

*: transporting
your vehicle
Note
Your vehicle is not permitted to be towed.
Therefore, contact a service center in the event
of a breakdown.
Do not have the vehicle towed
Have your vehicle transported on a loading
platform only; otherwise, damage may occur.◀ Seite 271
271Online Edition for Part no. 01 40 2 606 469 - 03 11 490

Reference
Mobility Communication Entertainment Navigation Driving tips Controls At a glance

▷
Maneuvering capability is limited during cor‐
nering.
▷ The tow bar will generate lateral forces if it
is secured with an offset.
Tow rope
When starting to tow the vehicle, make sure that
the tow rope is taut.
To avoid jerking and the associated stresses on
the vehicle components when towing, always
use nylon ropes or nylon straps.
Attaching the tow rope correctly
Only secure the tow rope on the tow fit‐
ting; otherwise, damage can occur when it is se‐
cured on other parts of the vehicle.◀
Tow fitting The screw-in tow fitting should always be car‐
ried in the vehicle. It can be screwed in at the
front

or rear of the BMW. It is located in the con‐
tainer on the inside of the trunk lid.
Tow fitting, information on use
▷Use only the tow fitting provided with
the vehicle and screw it all the way in.
▷ Use the tow fitting for towing on paved roads
only.
▷ Avoid lateral loading of the tow fitting, e.g.,
do not lift the vehicle by the tow fitting.
Otherwise, damage to the tow fitting and the ve‐
hicle can occur.◀ Screw thread
Push out the cover by pressing on the top edge.
Tow-starting
Automatic transmission

*
Do not tow-start the vehicle.
Due to the automatic transmission, the engine
cannot be started by tow-starting.
Have the cause of the starting difficulties rem‐
edied.
Manual transmission
If possible, do not tow-start the vehicle but start
the engine by jump-starting, refer to page 270.
If the vehicle is equipped with a catalytic con‐
verter, only tow-start while the engine is cold.
1. Switch on the hazard warning system and
comply with local regulations.
2. Ignition, refer to page 58, on.
3. Engage third gear.
4. Have the vehicle tow-started with the clutch
pressed

and slowly release the clutch. After
the engine starts, immediately press on the
clutch again.
5. Stop at a suitable location, remove the tow
bar or rope, and switch off the hazard warn‐
ing system.
6. Have the vehicle checked.
Seite 273
273Online Edition for Part no. 01 40 2 606 469 - 03 11 490

Reference
Mobility Communication Entertainment Navigation Driving tips Controls At a glance