2011 BMW 5 SERIES phone

4.
"New contact" 5.
The entry fields are still filled with the previ‐
ous entries: "Delete input fields"
6. Fill in the entry fields: select the symbol next
to the entry field.
7. Enter the text and assign the contact type.
8. If the vehicle is equipped with a navigation
system: Enter the address. Only addresses
contained
in the navigation data in the vehi‐
cle can be entered. This ensures that desti‐
nation guidance is possible for all ad‐
dresses.
If necessary, "Accept address".
9. "Store contact in vehicle"
Contact types
Various
contact types can be assigned to phone
numbers and addresses. Symbol Meaning
Home phone number.
Business phone number.
Mobile phone number.
Other phone number.
Home address.
Business address.
Specifying the home address
A

home address can be stored. It appears at the
top of the contact list.
1. "Home"
2. Create a contact. 3.
"Store contact in vehicle"
Selecting the sorting order of the
names*
Names can be displayed in a different order.
1. "Office"
2. "Contacts"
3. Open "Options".
4. "Display: last, first name" or "Display: first,
last name"
Depending on how the contacts were stored on
the
mobile phone, the sorting order of the names
may differ from the selected sorting order.
Show contact pictures
Pictures stored with the contacts are stored in
the vehicle when the mobile phone is connected
to the vehicle. The number of transmitted pic‐
tures depends on the mobile phone. The mobile
phone must support this function.
1. "Office"
2. "Contacts"
3. Open "Options".
4. "Show images"
Display of all contact pictures is activated or de‐
activated.
Exporting/importing contacts
Contacts can be exported and imported via the
Personal Profile, refer to page 29. The contacts
stored

in the vehicle are exported, but not those
from the mobile phone.
Deleting contacts
Only contacts that are stored in the vehicle are
deleted. The contacts on the mobile phone*
cannot be deleted.
1. "Office"
2. "Contacts"
3. Highlight the contact.
4. Open "Options".
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5.
"Delete contact"or "Delete all contacts".
6. If necessary. "Yes"
Messages
General information
Whether
or not text messages and e-mails from
the mobile phone are displayed depends on
whether transmission from the mobile phone to
the vehicle is supported. Text messages and e-
mails may not be supported by the service pro‐
vider, or the function may need to be enabled
separately. After the mobile phone is first paired,
transmission may take several minutes. Mes‐
sages are only displayed in full length when the
vehicle is stationary. Messages from the addi‐
tional telephone are not transmitted.
Display of different messages:
▷ Text messages.
▷ My Info* messages from the BMW Assist
Portal.
▷ Messages from the BMW Assist Concierge
service*.
▷ Messages from BMW Info*.
▷ E-mails from the mobile phone.
Displaying messages
1. "Office"
2. "Messages"
A symbol identifies the type of message. Symbol Message type
Text messages.
My Info
Message from the Concierge serv‐
ice. Message from BMW Info.
E-mail from mobile phone. Filtering the message list
The message list can be filtered, when more
than one type of message exists.
1.
"Filter:" 2.
Select the type of message.
▷"All"
All messages are displayed.
▷ "E-mail"
Only e-mails from the mobile phone are
displayed.
▷ "Service message"
Only messages from the BMW Assist
Concierge service, My Info and BMW
Info are displayed.
▷ "Text message"
Only text messages from the mobile
phone are displayed.
Deleting messages
Messages from the Concierge service, My Info,
and BMW Info can be deleted.
Delete a message:
1. "Office"
2. "Messages"
3. Select the desired message.
4. Open "Options".
5. "Delete message"
Delete all messages:
1. "Office"
2. "Messages"
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3.
Open "Options".
4. "Delete all messages" or "Delete service
messages"
Text messages
Calling the sender of a text message
1. Select the desired message.
2. Select the symbol.
Saving the sender in the contacts
1. Highlight the desired message.
2. Open "Options".
3. "Store as new contact" or "Add to existing
contact"
Reading the text message out loud*
Read the text messages out loud, refer to
page 228.
My Info
Starting destination guidance
1. Select the message.
2. "Start guidance" or "Add as another
destination"
Dialing the number in the message
Up to 4 phone numbers can be transmitted with
a message.
1. Select the desired message.
2. "Call":
If the message contains a number, the con‐
nection is established. "Select phone number":
If

the message contains more than one num‐
ber, select the desired number from the list.
The connection is established.
Message from the Concierge service
Starting destination guidance
1. Select the desired message. 2. "Start guidance" or "Add as another
destination" 3.
Start destination guidance, if necessary.
Dialing the number in the message
Up
to 4 phone numbers can be transmitted with
a message.
1. Select the desired message.
2. "Call":
If the message contains a number, the con‐
nection is established. "Select phone number":
If

the message contains more than one num‐
ber, select the desired number from the list.
The connection is established.
Storing an address
1. Select the desired message.
2. Open "Options".
3. "Store contact in vehicle"
Displaying additional information
1. Select the desired message.
2. "Further information"
BMW Info
Starting destination guidance
1. Select the desired message.
2. "Start guidance" or "Add as another
destination"
Dialing the number in the message
Up
to 4 phone numbers can be transmitted with
a message.
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1.
Select the desired message.
2. "Call":
If the message contains a number, the con‐
nection is established. "Select phone number":
If
the message contains more than one num‐
ber, select the desired number from the list.
The connection is established.
E-mail*
Displaying e-mails
1. "Office"
2. "Messages"
3. Select the desired e-mail.
Displaying e-mail contacts
If
the sender and recipient of an e-mail are trans‐
mitted by the mobile phone, this information is
displayed in the e-mail. "Sender/Recipient"
If the e-mail addresses are stored in the con‐
tacts, the contact is displayed. Select the con‐
tact to display details.
If

the e-mail addresses are not stored in the con‐
tacts, only the e-mail address is displayed.
Using contact data
Contact data from appointments, e-mails and
notes can be saved or selected*, refer to
page 228.
Deactivating the full display
When an e-mail is opened in the vehicle, the e-
mail is fully transmitted to the vehicle. This may
result in charges.
1. "Office"
2. "Messages"
3. Open "Options".
4. "Fully download e-mails"
Only a part of the email from the cell phone
is loaded into the vehicle. Reading the e-mail out loud*
Read the e-mail out loud, refer to page
228.
Calendar
Display the calendar
Appointments

during the last 20 and the next 50
days can be displayed.
1. "Office"
2. "Calendar"
The appointments on the current day are
displayed.
Selecting the calendar day
1. Select the date. 2.
Select the desired day or date.
▷"Next day"
▷ "Date:"
▷ "Previous day"
▷ "Today"
Display the appointment
1. Select the desired appointment.
2. Scroll through the appointment if neces‐
sary:
▷Turn the controller.
▷ Select the symbol.
Using contact data
Contact data from appointments, e-mails and
notes can be saved or selected*, refer to
page 228.
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Using contact data
At a glance
Contact data from calendar entries, appoint‐
ments,
tasks, emails and notes can be stored or
selected*.
Displaying contact or selecting phone
number
1. "Use contact data"
2. Display the contact or select the phone
number:
▷Select the contact to display contact de‐
tails.
▷ Select the phone number to establish a
connection directly.
Storing contact data
1. "Use contact data"
2. Highlight the phone number or e-mail ad‐
dress.
3. Open "Options".
4. "Add to existing contact" or "Store as new
contact"
Reading out loud*
Text messages, e-mails, appointment entries,
tasks, and notes can be read out loud.
1. Select the desired message, appointment,
task, or note.
2. Select the symbol.
The following options are available during read‐
ing:
▷ "Pause"
Interrupt reading. Select again to restart
reading.
▷ "Back to beginning"
Start reading message again from the be‐
ginning.
▷ Select the symbol.
Skip a paragraph. ▷ Select the symbol.
Go back one paragraph.
▷ To end reading, tilt the controller to the left.
What to do if...
Information on suitable mobile phones, refer to
page 210.
Appointments, tasks, notes, text messages, or
e-mails from the mobile phone are not dis‐
played.
▷ The mobile phone is not capable of the
missing function or is not connected cor‐
rectly.
▷ The Office function is deactivated.
▷ The mobile phone is connected as an addi‐
tional phone.
▷ Appointments are older than 20 days or are
more than 50 days in the future.
▷ The tasks have been marked as completed
or have a due date that lies more than
90 days in the future.
▷ Depending on the number of stored ap‐
pointments, task notes, and messages in
the

mobile phone, not all are displayed in the
vehicle.
Not all appointments and tasks from the mobile
phone are displayed at the right time?
▷ The time zone, time or date is incorrectly set
on the Control Display and mobile phone.
The e-mail attachment is not displayed.
▷ E-mails are transmitted without an attach‐
ment.
Entries are not displayed in full length.
▷ Text were already transmitted from the mo‐
bile phone in a shortened form.
▷ Synchronization between the mobile phone
and vehicle may take several minutes.
The contact pictures are not being displayed?
▷ A max. of 200 contact pictures can be stored
in the vehicle.
The E-mail is displayed with a delay?
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▷
Check the e-mail settings on the telephone
and adjust if necessary.
If all points in this list have been checked and the
required function is still not available, please
contact the hotline or service center.
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BMW ConnectedDrive
BMW Assist*
General information
BMW
Assist provides you with certain services,
e.g., transmission of the position data of your
vehicle to the BMW Assist Response Center if
an Emergency Request* has been initiated.
Many BMW Assist services depend on the indi‐
vidually agreed upon contract.
After your contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without your having to visit a
service center. After the BMW Assist system
has been deactivated, no BMW Assist services
will be available. The BMW Assist system can be
reactivated by a service center after you sign a
new contract.
Requirements
▷ The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit‐
ting the services.
▷ To transmit position data, the vehicle must
be able to determine the current position.
▷ The BMW Assist service contract was
signed with your service center or with the
BMW Assist Response Center. Enabling
must have been completed.
▷ BMW Assist is activated.
Services offered
▷ Emergency Request: when you press the
SOS button, a connection to the BMW As‐
sist Response Center is established. The
BMW Assist Response Center then speaks
with

you and takes further steps to help you.
▷ Automatic Collision Notification: under cer‐
tain conditions, a connection is established
to

the BMW Assist Response Center after a
serious accident. If possible, the BMW As‐ sist Response Center then speaks with you
and takes further steps to help you.
▷ Enhanced Roadside Assistance: BMW
Roadside Assistance* can be contacted if
assistance

is needed in the event of a break‐
down. If possible, the vehicle and position
data are transmitted in the process.
▷ Customer Relations: connection with Cus‐
tomer Relations for information on all as‐
pects of your vehicle.
▷ TeleService: data on your vehicle's service
status or required inspections are transmit‐
ted to your service center, either automati‐
cally before a service due date or when you
request a BMW service appointment.
▷ Remote Door Unlock: the BMW Assist Re‐
sponse

Center provides assistance if, for ex‐
ample, the remote control is not available
and the vehicle needs to be opened.
▷ Stolen Vehicle Recovery: after you report
that

your vehicle was stolen to the police, the
BMW Assist Response Center can deter‐
mine its position.
▷ In addition to these services, the optional
Convenience Plan offers Concierge service
and information for route planning, traffic,
and weather. A limited number of calls can
be made via the BMW Assist Response
Center with Critical Calling if, for example,
the mobile phone is not available or dis‐
charged.
Press the SOS button to contact the BMW
Assist Response Center.
BMW TeleService*
General information
TeleService

supports communication with your
service center.
▷ Data on the vehicle's service requirements
can

be sent directly to the service center. In
this way, the service center can plan its work
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in advance. This shortens the duration of the
service appointment.
▷ In the event of a breakdown, data on the ve‐
hicle's condition can be sent directly to
Roadside Assistance.
▷ The service varies by country.
▷ Connection costs may ensue.
▷ Services may be restricted abroad.
Requirements
▷ BMW Assist is activated.
▷ Wireless reception is available.
▷ The engine is running.
Use of BMW TeleService*
The TeleServices are typically activated in the
vehicle.
Even TeleService Customer Service is not ac‐
tive, a voice contact to Roadside Assistance is
still possible.
To
continue using or to deactivate the services,
please contact your service partner or the BMW
customer hotline.
Concierge service*
General information
The BMW Assist Concierge service offers infor‐
mation on events, gas stations or hotels, and
provides phone numbers and addresses. Hotels
can be booked directly by the BMW Assist Con‐
cierge service. The Concierge service is part of
the optional BMW Convenience Plan.
Starting the Concierge service
1. "ConnectedDrive" 2.
"Concierge" 3.
"Start service"
A voice connection is established with the BMW
Assist Concierge service. Phone numbers and
addresses can be transmitted to the vehicle.
Roadside Assistance
At a glance
BMW

Roadside Assistance* can be contacted if
assistance is needed in the event of a break‐
down.
Roadside Assistance* can also be contacted via
a Check Control message, refer to page 71.
Starting Roadside Assistance
Vehicles not equipped with BMW
Assist or BMW TeleService
1. "ConnectedDrive"
2. "Roadside Assistance"
The Roadside Assistance number is dis‐
played.

If the mobile phone* is paired, a con‐
nection is established to Roadside Assis‐
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