Page 198 of 286

BMW Assist
196
TeleService*
TeleService supports communication with your
BMW center.
>Data on the vehicle's service requirements
can be sent directly to the BMW center. In
this way, the BMW center can plan its work
in advance. This shortens the duration of
the service appointment.
>In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance
*.
>The service varies by country.
>Connection may incur charges.
>Services may be restricted abroad.
Requirements
>BMW Assist is activated.
>Wireless reception is available.
>The engine is running.
Concierge service*
When you call the BMW Assist Concierge ser-
vice, you can obtain information about, for
example, restaurants, emergency pharmacy
services, gas stations or hotels, as well as
receive the corresponding telephone numbers
and addresses.
You can then dial a phone number directly or
use an address for destination guidance
*.
Starting the concierge service
1."BMW Assist"
2."Concierge"3."Start service"
A voice connection is established to the BMW
Concierge service.
You are connected to an employee of the BMW
Concierge service to obtain the required infor-
mation. You can then have the phone number
and address sent to you and, for example, use it
for destination guidance in the navigation sys-
tem. Many hotels can be booked directly
through the BMW Assist Concierge service.
When an information message is received, a list
of the received messages is displayed automat-
ically. Open the message via the message list,
refer to page188.
Roadside Assistance
You can call BMW Roadside Assistance*
should you require help in the event of a break-
down.
Starting Roadside Assistance
Vehicle not equipped with BMW Assist
or BMW TeleService
1."BMW Assist"
2."Roadside Assistance"
The BMW Roadside Assistance number is
displayed. If a mobile phone
* is paired, a
connection is established to BMW Road-
side Assistance.
Page 248 of 286

Giving and receiving assistance
246
Giving and receiving assistance
Emergency Request*
Conditions for an Emergency Request:
>Full preparation package mobile phone: this
equipment makes it possible to send an
Emergency Request even if no mobile
phone is paired with the vehicle.
>BMW Assist is activated. Activating
BMW Assist, refer to page197.
>Radio readiness is on.
>The BMW Assist system is logged on to a
mobile phone network.
>The Emergency Request system is opera-
ble.
Once your service contract for BMW Assist
expires, the BMW Assist system can be deacti-
vated by a BMW center without you having to
visit a workshop. Once the BMW Assist system
has been deactivated, Emergency Requests
are not possible. The BMW Assist system can
be reactivated by a BMW center after a new
contract has been signed.
Sending an Emergency Request
1.Briefly press the cover flap to open.
2.Press the SOS button until the LED in the
button lights up.
As soon as the voice connection to the BMW
Assist Response Center has been established,
the LED flashes.Once the BMW Assist Response Center has
received your Emergency Request, the
BMW Assist Response Center contacts you
and takes further steps to help you. Even if you
are unable to respond, the BMW Assist
Response Center will be able to initiate further
steps to assist you under certain conditions.
If the circumstances allow this, remain in the
vehicle until the connection has been estab-
lished. You will then be able to provide a
detailed description of the situation.
Data for determining the necessary rescue
measures are transmitted to the BMW Assist
Response Center, e.g. the current position of
your vehicle, if it can be determined.
If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. You may
still be heard by the BMW Assist Response
Center, however.
Under certain conditions, an Emergency
Request is sent automatically immediately after
a severe accident. This Automatic Collision
Notification is not affected by the button being
pressed.
For technical reasons, the Emergency
Request service cannot be guaranteed
for the most unfavorable conditions.<
Roadside Assistance
BMW Roadside Assistance is available by
phone around the clock in many countries. You
can obtain support there in the event of a break-
down.
Phone numbers for BMW Roadside Assistance
can be found in the Contact brochure.
Page 276 of 286

Everything from A to Z
274 Manual transmission57
Map for navigation
– changing scale143
– entering destination136
Map view142
Master key, refer to Remote
control with integrated
key26
Maximum cooling103
Maximum speed
– with winter tires224
Measurements, refer to
Dimensions255
Memory, refer to Seat and
mirror memory46
MENU button16
Menus, refer to iDrive16
Messages187
Messages from the concierge
service188
Microfilter
– BMW Maintenance
System231
– for automatic climate
control105
Microfilter/activated-charcoal
filter
– BMW Maintenance
System231
Microphone
– telephone14
– voice commands14
Mirror dimming feature49
Mirrors48
– automatic curb monitor49
– exterior mirrors48
– heating48
– interior rearview mirror49
– memory, refer to Seat and
mirror memory46
Mirrors, folding in before
entering a car wash48Mobile phone
– adjusting volume183
– connecting, refer to Mobile
phone, pairing181
– installation location, refer to
Center armrest111
– operation via iDrive184
– pairing181
– refer to separate Owner's
Manual
Mobile phone, installation
location, refer to Center
armrest111
Mobile phone, refer to
Telephone180
Mobile phone, refer to the
separate Owner's Manual
Modifications, technical, refer
to For your own safety5
Monitor, refer to iDrive
controls16
Monitoring system for tire
pressures, refer to Flat Tire
Monitor88
MP3 player, connecting, refer
to AUX-IN port
173
MP3 player, connecting, refer
to USB audio interface174
Multi-channel playback151
Multifunctional steering
wheel, refer to Buttons on
the steering wheel11
Multifunction switch
– refer to Turn signals/
headlamp flasher60
– refer to Wiper system61
Multimedia screen, refer to
iDrive16
Music, managing171
Music collection168
– backup172
– deleting172
– random sequence171
– restoring172
Music player, connecting,
refer to AUX-IN port173Music player, connecting,
refer to USB audio
interface174
Music search169
My Info188
N
Navigation
– starting destination
guidance after entering a
destination133
– storing current position134
– voice activation137
Navigation announcements,
refer to Switching voice
instructions on/off142
Navigation data130
Navigation system130
– address book133
– bypassing a route
section141
– continuing destination
guidance140
– destination entry131
– dynamic destination
guidance141
– entering a destination by
voice137
– entering a destination
manually131
– frequently asked
questions147
– gas station
recommendations142
– planning a trip138
– route list141
– selecting destination via
map136
– selecting route criteria140
– special destinations135
– starting destination
guidance140
– terminating destination
guidance140
– traffic bulletins144
– voice instructions142
– volume adjustment142