2011 BMW 328I con

195
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
BMW Assist
BMW Assist*
BMW Assist provides a number of different ser-
vices. For example, the position data of the
vehicle can be transmitted to the BMW Assist
Response Center when an Emergency
Request
* is sent.
Many BMW Assist services depend on the con-
tract individually agreed upon.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW center. After the BMW Assist sys-
tem has been deactivated, no BMW Assist ser-
vices will be available. The BMW Assist system
can be reactivated by a BMW center after a new
contract has been signed.
Requirements
>The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit-
ting the services.
>To transmit position data, the vehicle must
be able to determine its current position.
>To activate and update BMW Assist, a GPS
signal must be available.
>The BMW Assist service contract was
signed with your BMW center or with the
BMW Assist Response Center. The service
must have been fully enabled.
>BMW Assist is activated.
Services offered
>Emergency Request: when you press the
SOS button, a connection to the BMW
Assist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.
>Automatic Collision Notification: under cer-
tain conditions, a connection to the BMW
Assist Response Center is established after
a serious accident. If possible, the BMW Assist Response Center then speaks with
you and takes further steps to help you.
>Enhanced Roadside Assistance: BMW
Roadside Assistance
* can be contacted if
assistance is needed in the event of a
breakdown. If possible, the vehicle data and
position data are transmitted during this
call.
>Customer Relations: connection to
Customer Relations for information on all
aspects of your vehicle.
>TeleService: data on your vehicle's service
status or required inspections are transmit-
ted to your BMW center, either automati-
cally before a service due date or when you
request a BMW service appointment.
>Remote Door Unlock: the BMW Assist
Response Center provides assistance if, for
example, the remote control is not available
and the vehicle needs to be opened.
>Stolen Vehicle Recovery: after you report to
the police that your vehicle was stolen, the
BMW Assist Response Center can deter-
mine its position.
>In addition, the optional Convenience Plan
offers a concierge service and information
on route planning, the traffic situation and
weather. Using Critical Calling, a limited
number of calls can be made via the BMW
Assist Response Center, for example if the
mobile phone is not available or discharged.
Press the SOS button to contact the BMW
Assist Response Center.
*

BMW Assist
196
TeleService*
TeleService supports communication with your
BMW center.
>Data on the vehicle's service requirements
can be sent directly to the BMW center. In
this way, the BMW center can plan its work
in advance. This shortens the duration of
the service appointment.
>In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance
*.
>The service varies by country.
>Connection may incur charges.
>Services may be restricted abroad.
Requirements
>BMW Assist is activated.
>Wireless reception is available.
>The engine is running.
Concierge service*
When you call the BMW Assist Concierge ser-
vice, you can obtain information about, for
example, restaurants, emergency pharmacy
services, gas stations or hotels, as well as
receive the corresponding telephone numbers
and addresses.
You can then dial a phone number directly or
use an address for destination guidance
*.
Starting the concierge service
1."BMW Assist"
2."Concierge"3."Start service"
A voice connection is established to the BMW
Concierge service.
You are connected to an employee of the BMW
Concierge service to obtain the required infor-
mation. You can then have the phone number
and address sent to you and, for example, use it
for destination guidance in the navigation sys-
tem. Many hotels can be booked directly
through the BMW Assist Concierge service.
When an information message is received, a list
of the received messages is displayed automat-
ically. Open the message via the message list,
refer to page188.
Roadside Assistance
You can call BMW Roadside Assistance*
should you require help in the event of a break-
down.
Starting Roadside Assistance
Vehicle not equipped with BMW Assist
or BMW TeleService
1."BMW Assist"
2."Roadside Assistance"
The BMW Roadside Assistance number is
displayed. If a mobile phone
* is paired, a
connection is established to BMW Road-
side Assistance.

197
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
Vehicle equipped with BMW Assist or
BMW TeleService
1."BMW Assist"
2."Roadside Assistance"
3."Start service"
TeleService Diagnosis*
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. TeleService
Diagnosis can be started after a prompt by
Roadside Assistance and termination of the
voice connection.
TeleService Help*
TeleService Help enables an in-depth diagno-
sis of the vehicle by Roadside Assistance via
wireless transmission. TeleService Help can be
started after a prompt by Roadside Assistance
and termination of the voice connection.
Starting TeleService Help
1.Park the vehicle in a safe place.
2.Set the parking brake.
3.The engine is running.
4."TeleService Help"
After completion of TeleService Help, a voice
connection is established to Roadside Assis-
tance.
Activating BMW Assist*
If the services included in a valid BMW Assist
subscription are not displayed, they may need
to be activated.
1.Make sure that the vehicle can determine its
current position. Reception is usually best
when you have an unobstructed view to the
sky.
2.Switch on the ignition.
3."Activate BMW Assist"
Activation may take several minutes. If another
menu is opened, activation continues running in
the background.
BMW Search*
BMW Search is an online portal that makes cer-
tain services available for use in your vehicle,
e.g. information on restaurants along your
route.
License conditions:
This product contains NetFront Browser soft-
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved. NetFront
is a trademark or registered trademark of
ACCESS Co., Ltd., in Japan and other coun-
tries.
T hi s s o f t wa r e i s b a s e d i n p a r t o n t h e w o r k o f t he
Independent JPEG Group.
Requirements
>Subscription to the optional Convenience
Plan.
>The vehicle is located within wireless net-
work coverage.
>The date setting on the Control Display
is current.

BMW Assist
198
Starting BMW Search
1."BMW Assist"
2."BMW Search"
3.Select "OK", if necessary.
The BMW Search start page is displayed.
Using BMW Search
To select and display content:
>Turn the controller to highlight an element.
>Press the controller to display an element.
Opening the start page
1.Open "Options".
2."Display start page"
Loading a new page
1.Open "Options".
2."Reload"
Canceling
1.Open "Options".
2."Cancel loading"
Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle equipped with BMW Assist or
BMW TeleService
1."BMW Assist"
2."Customer Relations"
3."Start service"
A voice connection is established to Customer
Relations.
Vehicle not equipped with BMW Assist
or BMW TeleService
1."BMW Assist"
2."Customer Relations"
The Customer Relations phone number is dis-
played. If the vehicle is equipped with the
mobile phone preparation package, a voice
connection is established.
Service Request*
At a glance
You can send a request to your BMW center to
arrange a service appointment. The TeleSer-
vice data is transmitted during a Service
Request. If possible, your BMW center will
establish contact with you.

199
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
Starting a Service Request
1."BMW Assist"
2."Service Request"
3."Start service"
Automatic Service Request*
The TeleService data necessary for servicing
the vehicle are automatically sent to your BMW
center prior to the service deadline. If possible,
the center will contact you and a service
appointment can be arranged.
You can check when the BMW center was noti-
fied.
1."Vehicle Info"
2."Vehicle status"
3.Open "Options".
4."Last Service Request"
Data transfer*
The status of the data transfer is displayed.
1."BMW Assist"
2.Open "Options".
3."Data transfer"
Service status*
Displaying available services
Display of all services available in the vehicle.
1."BMW Assist"
2."Service status"
3."Available services"
BMW Assist, activating
If the services included in a BMW Assist sub-
scription are not displayed, they may need to be
activated.
"Activate BMW Assist"

Refueling
202
Refueling
Always switch off the engine before refu-
eling; otherwise, fuel cannot be added to
the tank and a message will be displayed.<
Take all precautionary measures and
observe all applicable regulations when
handling fuel. Do not carry any spare fuel con-
tainers in your vehicle. They can develop a leak
and cause an explosion or cause a fire in the
event of an accident.<
Fuel filler flap
Opening
1.Open the fuel filler flap. To do so, lightly
press the rear edge.
2.Turn the gas cap counterclockwise.
3.Place the gas cap in the bracket attached to
the fuel filler flap.
Closing
Fit the cap and turn it clockwise until you clearly
hear a click.
Do not pinch the band attached to the
cap; otherwise, the cap cannot be closed
properly and fuel vapors can escape. A mes-
sage will be displayed if the gas cap is loose or
missing.<
Manually releasing the fuel filler flap
In the event of a malfunction, you can release
the fuel filler flap manually:
Sedan
1.Remove the cover from the right-hand side-
wall of the cargo area.
2.Pull the knob with the fuel pump symbol.
The fuel filler flap is released.
Sports Wagon
1.Fold up the cargo area floor panel.
2.Remove the cover from the right-hand side-
wall of the cargo area. To do so, turn the
screws, arrows 1, 90° and take out the
cover, arrow 2.
3.Pull the knob with the fuel pump symbol.
The fuel filler flap is released.

Mobility
203Reference
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Observe the following when refueling
When handling fuels, follow the safety
instructions provided at filling stations;
otherwise, there is a risk of personal injury or
property damage.<
When refueling, insert the filler nozzle com-
pletely into the filler pipe. Avoid lifting the filler
nozzle while filling the tank, as that would lead
to
>Premature pump shutoff
>Reduced efficiency of the fuel-vapor recov-
ery system.
The fuel tank is full when the filler nozzle clicks
off the first time.
Fuel tank capacity
Refuel as soon as possible once your
cruising range falls below 30 miles/
50 km; otherwise, engine functions are not
ensured and damage can occur.<
Gasoline engine
Approx. 16.1 US gallons/61 liters, including the
reserve capacity of 2.1 US gallons/8 liters.
Diesel engine
Approx. 16.1 US gallons/61 liters, including the
reserve capacity of 1.7 US gallons/6.5 liters.
Fuel specifications
Gasoline engine: required fuel
Do not refuel with leaded fuel; otherwise,
the catalytic converter will be damaged.
Do not fill the tank with E85, i.e. fuel containing
85Ξ ethanol, nor with FlexFuel. Otherwise, the
engine and fuel supply system will be dam-
aged.<
Super Premium Gasoline/AKI 91
This gasoline is highly recommended.
However, you may also use gasoline with less
AKI. The minimum AKI Rating is:
>323i, 328i/xDrive: 87
>335i/xDrive: 89.
If you use gasoline with this minimum AKI Rat-
ing, the engine may produce knocking sounds
when starting at high outside temperatures.
This has no effect on the engine life.
Do not use any gasoline below the speci-
fied minimum fuel grade. Otherwise, the
engine could be damaged.<
Use high-quality brands
Field experience has indicated significant dif-
ferences in fuel quality: volatility, composition,
additives, etc., among gasolines offered for sale
in the United States and Canada. Fuels contain-
ing up to and including 10Ξ ethanol or other
oxygenates with up to 2.8Ξ oxygen by weight,
that is, 15Ξ MTBE or 3Ξ methanol plus an
equivalent amount of cosolvent, will not void the
applicable warranties with respect to defects in
materials or workmanship.
The use of poor-quality fuels may result in
drivability, starting and stalling problems
especially under certain environmental condi-
tions such as high ambient temperature and
high altitude.
Should you encounter drivability problems
which you suspect could be related to the fuel
y o u a r e u s i n g , w e r e c o m m e n d t h a t y o u r e s p o n d
by switching to a recognized high-quality brand
such as gasoline that is advertised as Top Tier
Detergent Gasoline.
Failure to comply with these recommendations
may also result in unscheduled maintenance.<

Refueling
204
BMW Advanced Diesel: required fuel
Ultra-low sulfur diesel
The engine of your BMW is designed for diesel
with low sulfur content:
Ultra-low sulfur diesel ASTM D 975-07a.
Refuel with ultra-low sulfur diesel only.
The percentage of biodiesel in the fuel
m u s t n o t e x c e e d 5 % ; t h i s t y p e o f f u e l i s r e f e r r e d
to as B5. Do not refuel with gasoline. If you have
accidentally refueled with the wrong fuel, e.g.
with gasoline, do not start the engine; other-
wise, engine damage may occur.<
If you have refueled with the wrong fuel, contact
your BMW center.
The filler neck is designed for refueling at
diesel fuel pumps.
If the filler nozzle cannot be inserted into your
BMW's filler pipe, please ensure that you are
refueling at a diesel fuel pump and that it is
equipped with a diesel filler nozzle.<
In the event the Ultra-Low Sulfur Diesel
fuel cannot be fully inserted into the fuel
filler neck, please contact BMW Roadside
Assistance for instructions on how to add fuel.
For more information on BMW Roadside Assis-
tance, refer to page246.<
Winter diesel
To ensure that the diesel engine remains oper-
ational in the winter, please use winter diesel,
which is available at gas stations during winter
months. The fuel filter heating system, included
as a standard feature, prevents disruption of the
fuel supply while driving.
Do not add additives, including gasoline;
otherwise, engine damage may occur.<
BMW Advanced Diesel
The concept
BMW Advanced Diesel reduces nitrogen oxide
in the diesel emissions of your vehicle by means
of a mechanism that injects diesel exhaust fluid,
a reduction agent, into the exhaust tract.
A chemical reaction occurs in the catalytic
converter that minimizes the nitrogen oxide
content.
To be able to start the engine as usual, a suffi-
cient amount of diesel exhaust fluid must be
present in a separate reservoir.
Warming the system
To warm the system to its operating tempera-
ture after starting with a cold engine, the auto-
matic transmission delays shifting to the next
higher gear, if necessary.
Reserve display
A display in the instrument cluster informs you
about the remaining distance you can drive with
the fluid remaining in the reservoir.
The reserve display appears beginning at
approx. 1,000 miles/1,600 km before the sup-
ply is used up.
When this reserve display appears in the
instrument cluster, have diesel exhaust
fluid refilled to avoid not being able to start the
engine.<