BMW Assist
198
Starting BMW Search
1."BMW Assist"
2."BMW Search"
3.Select "OK", if necessary.
The BMW Search start page is displayed.
Using BMW Search
To select and display content:
>Turn the controller to highlight an element.
>Press the controller to display an element.
Opening the start page
1.Open "Options".
2."Display start page"
Loading a new page
1.Open "Options".
2."Reload"
Canceling
1.Open "Options".
2."Cancel loading"
Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle equipped with BMW Assist or
BMW TeleService
1."BMW Assist"
2."Customer Relations"
3."Start service"
A voice connection is established to Customer
Relations.
Vehicle not equipped with BMW Assist
or BMW TeleService
1."BMW Assist"
2."Customer Relations"
The Customer Relations phone number is dis-
played. If the vehicle is equipped with the
mobile phone preparation package, a voice
connection is established.
Service Request*
At a glance
You can send a request to your BMW center to
arrange a service appointment. The TeleSer-
vice data is transmitted during a Service
Request. If possible, your BMW center will
establish contact with you.
Refueling
202
Refueling
Always switch off the engine before refu-
eling; otherwise, fuel cannot be added to
the tank and a message will be displayed.<
Take all precautionary measures and
observe all applicable regulations when
handling fuel. Do not carry any spare fuel con-
tainers in your vehicle. They can develop a leak
and cause an explosion or cause a fire in the
event of an accident.<
Fuel filler flap
Opening
1.Open the fuel filler flap. To do so, lightly
press the rear edge.
2.Turn the gas cap counterclockwise.
3.Place the gas cap in the bracket attached to
the fuel filler flap.
Closing
Fit the cap and turn it clockwise until you clearly
hear a click.
Do not pinch the band attached to the
cap; otherwise, the cap cannot be closed
properly and fuel vapors can escape. A mes-
sage will be displayed if the gas cap is loose or
missing.<
Manually releasing the fuel filler flap
In the event of a malfunction, you can release
the fuel filler flap manually:
Sedan
1.Remove the cover from the right-hand side-
wall of the cargo area.
2.Pull the knob with the fuel pump symbol.
The fuel filler flap is released.
Sports Wagon
1.Fold up the cargo area floor panel.
2.Remove the cover from the right-hand side-
wall of the cargo area. To do so, turn the
screws, arrows 1, 90° and take out the
cover, arrow 2.
3.Pull the knob with the fuel pump symbol.
The fuel filler flap is released.
Mobility
205Reference
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Diesel exhaust fluid at the
minimum level
Even if the display indicates -- mls, the engine
continues running if it is not switched off and if
all other requirements continue to be met, e.g. a
sufficient supply of fuel.
Do not drive to the end of the indicated
distance. Otherwise, it will not be possible
to start the engine again after switching it off.<
Wrong fluid
A warning lamp lights up:
The wrong fluid was filled into the res-
ervoir.
Please contact your BMW center.
Having the diesel exhaust fluid refilled
Diesel exhaust fluid is refilled by your BMW
center during regular service. If the service
intervals are adhered to, it generally does not
need to be refilled between service appoint-
ments.
Under certain conditions, e.g. especially fre-
quent accelerations or operation of the vehicle
at high altitudes, it may become necessary to
refill the fluid between service appointments.
When this reserve display appears in the instru-
ment cluster, have diesel exhaust fluid refilled to
avoid not being able to start the engine.
You can have the fluid refilled by a BMW center.
Diesel exhaust fluid at low
temperatures
Because of its physical properties, it may
be necessary to refill diesel exhaust fluid
between regular service appointments at tem-
peratures below +237/-56.
The need to add fluid is indicated by the reserve
display in the instrument cluster, refer to
page204.<
Refilling diesel exhaust fluid in
exceptional cases
To be able to reach the next BMW center, you
can refill diesel exhaust fluid yourself while
adhering to the following warnings.
Do not come into contact with diesel
exhaust fluid as it can lead to skin or eye
irritations. Wear goggles and gloves, if neces-
sary. Follow the safety instructions on the bot-
tle.
Vapors with a sharp odor can escape from the
bottle or container when it is opened. Before
refilling, completely close the windows and
doors of the vehicle to prevent the vapors from
intruding into the interior. If handling diesel
exhaust fluid in an enclosed area, ensure that
the room is well ventilated.
After handling diesel exhaust fluid, wash your
hands thoroughly; otherwise, for example, inad-
vertently touching your eyes may lead to eye
irritations.
If eye irritations occur, rinse the eyes thoroughly
with water and consult a physician if necessary.
If diesel exhaust fluid comes into contact with
the surface of your vehicle, rinse the affected
areas with water to prevent surface damage.
Keep diesel exhaust fluid away from children.<
Suitable diesel exhaust fluid
>Preferred: BMW Diesel Exhaust Fluid.
Diesel exhaust fluid can be refilled conve-
niently with this bottle and its special
adapter.
>Alternatively: NOx reduction agent AUS 32
You can obtain diesel exhaust fluid from your
BMW center.
Wheels and tires
224
Recommended tire brands
Certain makes of tire are recommended by
BMW for each tire size. They are marked with a
clearly visible BMW designation on the sidewall
of the tire.
When properly used, these tires meet the high-
est standards in terms of safety and handling
characteristics.
Special characteristics of winter tires
BMW recommends winter tires for driving on
winter roads or at temperatures below +45 7/
+7 6. Although all-season M+S tires provide
better winter traction than summer tires, they
generally fail to provide the same levels of cold-
weather performance as winter tires.
Pay attention to speed
Always comply with the speed limit for the
winter tires mounted on your car; failure
to do so could result in tire damage and acci-
dents.<
If the car is capable of speeds higher than that
permitted for the winter tires, a label stating the
maximum permitted speed for the mounted
tires must be displayed in your field of view.
Specialist tire dealers and your BMW center
can supply these labels.
Storage
Always store wheels and tires in a cool, dry
place with as little exposure to light as possible.
Always protect tires against all contact with oil,
grease and fuels. Do not exceed the maximum
tire inflation pressure indicated on the sidewall
of the tire.
Swapping wheels between axles
BMW advises against swapping wheels
between the front and rear axles, even if all tires
have the same size, as this could impair driving
characteristics. If the tires are of mixed sizes,
swapping wheels between the axles is not per-
missible.
Snow chains*
Only certain fine-link snow chains have been
tested by BMW, classified as safe for use and
recommended. Consult your BMW center for
more information.
Snow chains must be mounted in pairs and on
the rear wheels only. Observe the manufac-
turer's instructions when mounting snow
chains. Do not exceed a speed of 30 mph or
50 km/h.
Do not initialize the Flat Tire Monitor if
snow chains are mounted; otherwise, the
instrument might issue an incorrect reading.
When driving with snow chains, you may find it
helpful to activate DTC temporarily, refer to
page86.<
Maintenance
232
Socket for Onboard
Diagnosis OBD
On the driver's side is an OBD socket for check-
ing components relevant to the composition of
the vehicle's emissions.
Emissions
The warning lamp lights up:
The vehicle is producing higher emis-
sions. The trip can be continued. Have
the car checked as soon as possible.
Canadian models display this warning
lamp.
The lamp flashes under certain conditions. This
indicates excessive misfiring in the engine. If
this happens, you should reduce your speed
and visit your nearest BMW center as soon as
possible. Severe engine misfiring can quickly
lead to serious damage of emissions-related
components, especially the catalytic converter.
The warning lamp comes on if the gas
cap is not properly tightened and the
OBD system assumes that fuel vapor
is escaping. Make sure that the gas cap is cor-
rectly positioned and close it until it audibly
clicks.
Data memory
Your vehicle records data about the operation,
faults, and user settings. These data are stored
in the vehicle and in extract form, in the remote
control, and can be read out using suitable
devices at your BMW center. The data that are
read out are used to support service proce-
dures and repairs or to optimize and expand
vehicle functions. If you have a BMW Assist
contract, certain vehicle data can also be trans-
mitted directly from the vehicle in order to
enable the desired services.
Care
234
Steam jets/high-pressure washers
When using steam jets or high-pressure
washers, ensure that you maintain suffi-
cient clearance to the vehicle and do not exceed
a temperature of 1407/606.
Insufficient clearance or excessive pressure or
temperature can lead to component damage or
water penetration. Follow the operating instruc-
tions of the high-pressure washer.<
When using high-pressure washers, do
not spray against the sensors and cam-
eras, e.g. of the Park Distance Control or Rear
View Camera, for an extended period and main-
tain a distance of at least 1 ft/30 cm.<
Manual car wash
When washing the vehicle by hand, use large
quantities of water and car shampoo if neces-
sary. Clean the vehicle with a sponge or wash-
ing brush, applying light pressure only.
Before cleaning the windshield, deacti-
vate the rain sensor or switch off the igni-
tion to prevent unintentional activation of the
wipers.<
Observe local regulations pertaining to
washing vehicles by hand.<
Headlamps
Do not rub them dry and do not use abrasive or
corrosive cleaning agents.
Loosen dirt, e.g. insects, with shampoo or
insect remover and wash away with copious
quantities of water.
Thaw ice with a windshield deicer and do not
use an ice scraper.
Windows
Clean the inside and outside surfaces of the
windows and the mirrors with window cleaner.
Do not clean the mirrors with cleaners
containing quartz.<
Paintwork care
Regular care contributes to value retention and
protects the paintwork against the long-term
effects of damaging substances.
Region-specific environmental influences can
damage the vehicle paintwork. Therefore, it is
important to adapt the frequency and scope of
car care accordingly.
Immediately remove aggressive materials such
as spilled fuel, oil, grease, brake fluid, tree sap or
bird droppings to prevent damage to the paint-
work.
Repairing paintwork damage
Immediately repair scratches or similar
damage, such as that caused by stones
hitting the vehicle, where necessary to prevent
rusting.<
BMW recommends having paintwork damage
repaired by a professional paint repair work-
shop according to BMW specifications using
original BMW paint materials.
Preservation
A preservation treatment is necessary when
water no longer beads off the clean paintwork
surface. Only use products for paintwork pres-
ervation that contain carnauba or synthetic
waxes.
Rubber seals
Treat only with water or rubber care products.
Do not use silicon-containing care prod-
ucts on rubber seals; otherwise, noise
and damage could occur.<
Chrome parts
Carefully clean vehicle parts such as the radia-
tor grill, door handles or window frames with
copious quantities of water and a shampoo
additive, especially when roads are treated with
deicing salt. For additional treatment, use
a chrome polish.
Mobility
235Reference
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Light-alloy wheels
For technical reasons, dust is generated during
braking that is deposited on the light-alloy
wheels. Remove the dust regularly using acid-
free rim cleaner.
Do not use aggressive, acidic, strongly
alkaline and abrasive cleaning agents or
steam jets over 1407/606; otherwise, dam-
age may occur.<
Outside sensors/cameras
Keep the sensors and cameras on the
outside of the vehicle, e.g. those for Park
Distance Control, clean and free of ice to ensure
that they remain fully functional.<
Interior care
Upholstery fabrics/cloth trims/
Alcantara fabrics
Vacuum regularly with a vacuum cleaner to
remove superficial dirt.
To remove severe spots such as stains from
beverages, use a soft sponge or lint-free
microfiber cloth and suitable interior cleaners.
Follow the instructions on the packaging.
Clean the upholstery down to the seams
using a sweeping motion. Avoid strong
rubbing.<
Opened Velcro fasteners on pants or
other articles of clothing can damage the
seat covers. Ensure that Velcro fasteners are
closed.<
Leather/leather trim
The leather used by BMW is a high quality
natural product. Slight irregularities in the
leather are a typical characteristic of natural
leather.<
Dust and road grit in the pores and folds of the
leather have an abrasive effect, leading to
increased wear and causing the leather surface
to become brittle prematurely. Therefore, fre-
quently clean the leather of dust using a cloth or
vacuum cleaner.Clean light-colored leather more frequently as
dust and dirt are more noticeable.
Treat the leather at least once every two
months using a leather lotion as dirt and grease
will gradually attack the leather's protective
layer.
Carpet/floor mats*
The floor mats can be removed for cleaning.
When heavily soiled, clean carpets with a
microfiber cloth and water or textile cleaner.
Rub back and forth in the direction of travel; oth-
erwise, the carpet may become matted.
Interior plastic parts
>Imitation leather surfaces
>Lamp glasses
>Display pane of instrument cluster
>Matte parts
Clean with water and solvent-free plastic
cleaner if necessary.
Fine wood parts
Clean fine wood trim and fine wood parts with a
damp cloth. Wipe dry with a soft cloth.
Safety belts
Dirty belt straps impede the reeling action and
thus have a negative impact on safety.
Do not clean chemically, as this may
destroy the webbing.<
Interior sensors/cameras
To clean interior sensors and cameras, e.g. of
the high-beam assistant, use a lint-free cloth
moistened with glass cleaner.
Replacing components
238
Lamps and bulbs
Lamps and bulbs make an essential contribu-
tion to vehicle safety. They should, therefore,
be handled carefully. BMW recommends hav-
ing your BMW center perform any work that you
do not feel competent to perform yourself or
that is not described here.
Never touch the glass of new bulbs with
your bare fingers, as even minute
amounts of contamination will burn into the
bulb's surface and reduce its service life. Use a
clean tissue, cloth or something similar, or hold
the bulb by its base.<
You can obtain a selection of replacement bulbs
at your BMW center.
Only change bulbs while they are cool to
the touch; otherwise, you could suffer
burns.<
When working on electrical systems,
always begin by switching off the con-
sumer in question; otherwise, short-circuits
could result. To avoid possible injury or equip-
ment damage when replacing bulbs, observe
any instructions provided by the bulb manufac-
turer.<
For care of the headlamps, please follow the
instructions in the chapter entitled 'Care'.
If the routine for changing a particular
bulb is not described here, please contact
your BMW center or a workshop that works
according to BMW repair procedures with cor-
respondingly trained personnel.<
Light-emitting diodes LED
Light-emitting diodes installed behind translu-
cent lenses serve as the light source for many of
the controls, displays, and equipment in your
vehicle. These light-emitting diodes, which
operate using a concept similar to that applied
in conventional lasers, are officially designated
as Class 1 light-emitting diodes.
Do not remove the covers or expose the
eyes directly to the unfiltered light source
for several hours; otherwise, this could cause
irritation of the retina.<
Headlight lenses
In cool or humid weather, condensation may
form on the interior of outside lamps. When the
light is switched on, the condensation will dis-
appear after a short time. The headlight lenses
do not need to be replaced.
At high humidities, e.g. water droplets may form
in the lights; have these checked by your BMW
center.,
Xenon lamps*
These bulbs have a very long service life and are
highly unlikely to fail. If a xenon lamp fails never-
theless, switch on the fog lamps and continue
the journey with great care, provided that local
legislation does not prohibit this.
Have any work on the xenon lamp system,
including bulb replacements, performed
only by a BMW center or a workshop that works
according to BMW repair procedures with cor-
respondingly trained personnel. Otherwise, if
such work is carried out improperly, the high
voltage in the system presents the danger of
fatal injuries.<
Replacing parking lamps, roadside
parking lamps, and daytime running
lights
H8 bulb, 35 watts
1.Switch off the lamps and take the remote
control out of the ignition lock.
2.Turn the cover to the left, see arrow,
and remove it.