
Telephone
176
Editing a contact
The entries in the contacts can be changed. 
When a contact from the mobile phone is 
changed, the changes are not stored on the 
mobile phone. A copy of the entry is stored in 
the vehicle.
1.Highlight the contact.
2.Open "Options".
3."Edit entry"
The contact can be edited.
Redialing
The eight phone numbers dialed last are stored.
Dialing the number via iDrive
1."Telephone"
2."Redial"
3.Select the desired entry.
The connection is established.
Deleting entries individually or deleting 
all entries
1.Highlight an entry.
2.Open "Options".
3."Delete entry" or "Delete list".
Saving an entry in the contacts
1.Highlight an entry.
2.Open "Options".
3."Store as new contact" or "Add to existing 
contact".
4.Select the type of number: "Home", "Busi-
ness", "Mobile" or "Other".5.Complete the entries if necessary.
6."Store contact in vehicle"
Received calls
The 20 calls that were last received are dis-
played.
1."Telephone"
2."Received calls"
Calling a number from the list
Select an entry.
The connection is established.
Deleting entries individually or deleting 
all entries
1.Highlight an entry.
2.Open "Options".
3."Delete entry" or "Delete list".
Saving an entry in the contacts
1.Highlight an entry.
2.Open "Options".
3."Store as new contact" or "Add to existing 
contact".
4.Select the type of number: "Home", "Busi-
ness", "Mobile" or "Other".
5.Complete the entries if necessary.
6."Store contact"
Messages
Various types of messages can be displayed:
>Messages from My info
>Messages from the BMW Concierge ser-
vice 

 177
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
Displaying messages
1."Telephone"
2."Messages"
3.Select the desired message.
My Info
To start destination guidance:
1.Select the message that contains the 
desired destination.
2."Start guidance" or "Add as another 
dest.".
To dial the number in the message:
1.Select the message that contains the 
desired number.
2. "Call"
Messages from the concierge service
To use the address in destination guidance*:
1.Select the message.
2."Start guidance" or "Add as another 
dest.".
3.Start destination guidance, if necessary.
To dial a phone number:
1.Select the message.
2."Call"
To save an address:
1.Select the message.
2.Open "Options".
3."Store contact in vehicle"
Deleting messages
1.Select the message to be deleted.
2.Open "Options".3."Delete message" or "Delete all messages"
Switching between mobile 
phone and hands-free system
From mobile phone to hands-free 
system*
You can continue ongoing calls outside of the 
vehicle's Bluetooth range via the hands-free 
system as long as the engine is running or the 
ignition is switched on. Depending on your 
mobile phone, the system automatically 
switches to hands-free mode.
With mobile phones that do not automatically 
switch to hands-free mode:
Depending on the type of mobile phone you are 
using, it may be possible to continue the con-
versation via the hands-free system. Refer to 
the display on your mobile phone and/or your 
mobile phone's operating instructions.
From hands-free system to mobile 
phone
If you are making a call via the hands-free sys-
tem, it may be possible to continue the call via 
the mobile phone, depending on your mobile 
phone model. Refer to the display on your 
mobile phone and/or your mobile phone's oper-
ating instructions.
Alternatively, you can deactivate the Bluetooth 
link, refer to page172.
Depending on the type of mobile phone you are 
using, it may occur that calls are switched from 
the hands-free system to the mobile phone if 
reception of the wireless network is poor.
Operation by voice 
commands*
The concept
>You can operate your mobile phone without 
having to take a hand off the steering wheel.
>{...} Verbal instructions to use with the voice 
activation system. 

Telephone
178
Requirements
The same prerequisites apply as for operation 
via iDrive, refer to page173.
Saying commands
Activating voice activation system
1.Briefly press the   button on the steering 
wheel.
A sound signal indicates that you can say 
commands.
2.Say the command.
Ending/canceling operation by voice 
commands
Briefly press the   button on the steering 
wheel
orIn dialogs not involving voice commands, i.e. 
when you are speaking only text, e.g. a name, 
canceling is possible only via the button on the 
steering wheel.
Having the possible commands read 
aloud
The system recognizes specific commands 
that must be pronounced exactly word for word. 
You can have the possible commands for any 
function read aloud to you:
Digits from zero to nine are recognized.
You can say each digit individually or group 
them into a sequence to accelerate the input.
Using alternative commands
Often there is more than a single command to 
run a function, e.g.: 
Example: dialing phone numbers
To start the dialog:
Press the   button on the steering wheel.
Adjusting the volume of the 
instructions
You can adjust the volume for the instructions 
from the system:Turn the button during an instruction.
This volume for the instructions is maintained, 
even if the other audio sources are set to mini-
mum volume.
The setting is stored for the remote control cur-
rently in use. {Cancel}.
{Help}.
{Dial name} or {Name}. 
You sayVoice control response
{Dial number}{{Please say the number}}
e.g. {123 456 7890}Depending on your equipment version:
{{123 456 7890. Continue ?}} 
{Dial}The system dials the displayed phone number. 

Contacts
182
Contacts
You can create and edit contacts. The contacts 
from the mobile phone
* are displayed as well if 
this function is supported by the mobile phone. 
The addresses can be used as destinations for 
navigation and the phone numbers can be 
dialed.
New contact
1."Contacts"
2."New contact"
3.If the entry fields are still filled with the pre-
vious entries, select "Delete input fields".
4.To fill in the entry fields:
Select the symbol next to the entry field.
5.Enter the text.
If the vehicle is equipped with a navi-
gation system, it is only possible to 
enter addresses that are contained in the 
navigation data in the vehicle. This ensures 
that destination guidance is possible for all 
addresses.<
6.StoreIf you wish, say
7."Store contact in vehicle"
Specifying a contact as the home 
address
A contact can be stored as a home address. It is 
placed at the top of "My contacts".
1."Home"
2.Create the contact.
My contacts
A list of all contacts in the vehicle and on the 
mobile phone
*.
Displaying contacts
1."Contacts"
2."My contacts"
All contacts are listed in alphabetical order. 
Depending on the number of contacts, an A-Z 
search is offered. A symbol indicates the stor-
age location of the contacts:
*
SymbolStorage location
No symbol In the vehicle; the address 
has not been checked as a 
destination.
In the vehicle; the address 
has been checked as a desti-
nation.
Mobile phone
* 

 183
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
Displaying the detailed view*
Select the desired contact. 
All fields that have been filled in for that contact 
are displayed.
Selecting name display
Names can be displayed in different sequences.
1."My contacts"
2.Highlight the contact.
3.Open "Options".
4."Display: last, first name" or "Display: first, 
last name"
Depending on how the contacts were stored in 
your mobile phone, the name display can differ 
from the selected display.
Selecting a contact as the navigation 
destination
1."My contacts"
2.Select the desired contact.
3.Select the desired address.
Contacts from the mobile phone
* may contain 
addresses that do not match the navigation 
data contained in the vehicle and thus cannot 
be used for destination guidance. In this case:
Manually correct the address.
Checking the address as a destination*
An address that is to be used for destination 
guidance must match the navigation data con-
tained in the vehicle. An address that is stored 
on the mobile phone can be matched to the 
navigation data.
1.Select the desired contact and highlight the 
address.
2.Open "Options".
3."Check as destination"
4.Correct and store the address, if necessary.
If the address is corrected and stored, then a 
copy is established in the vehicle. The address 
is not changed on the mobile phone.
Dialing a phone number*
1."My contacts"
2.Select the desired contact.
3.Select the desired phone number.
The connection is established.
Editing a contact
1."My contacts"
2.Select the desired contact.
3."Edit contact"
4.Change the entries.
5.Move the controller to the left.
6."Yes"
If a contact from the mobile phone
* is edited, 
the changes are not stored on the mobile 
phone. A copy of the entry is stored in the vehi-
cle, and only this copy is displayed. When cer-
tain prerequisites are met, a specifically identi-
cal contact entry is established.
Deleting contacts
Only contacts that are stored in the vehicle are 
deleted. The contacts on the mobile phone
* 
cannot be deleted.
1."My contacts"
2.Highlight the contact.
3.Open "Options".
4."Delete contact" or "Delete all contacts". 

 185
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
TeleService*
TeleService supports communication with your 
BMW center.
>Data on the vehicle's service requirements 
can be sent directly to the BMW center. In 
this way, the BMW center can plan its work 
in advance. This shortens the duration of 
the service appointment.
>In the event of a breakdown, data on the 
vehicle's condition can be sent directly to 
Roadside Assistance
*. 
>The service varies by country.
>Connection may incur charges.
>Services may be restricted abroad.
Requirements
>BMW Assist is activated.
>Wireless reception is available.
>The engine is running.
Concierge service*
When you call the BMW Assist Concierge ser-
vice, you can obtain information about, for 
example, restaurants, emergency pharmacy 
services, gas stations or hotels, as well as 
receive the corresponding telephone numbers 
and addresses.
You can then dial a phone number directly or 
use an address for destination guidance
*.
Starting the concierge service
1."BMW Assist"
2."Concierge"3."Start service"
A voice connection is established to the BMW 
Concierge service.
You are connected to an employee of the BMW 
Concierge service to obtain the required infor-
mation. You can then have the phone number 
and address sent to you and, for example, use it 
for destination guidance in the navigation sys-
tem. Many hotels can be booked directly 
through the BMW Assist Concierge service. 
When an information message is received, a list 
of the received messages is displayed automat-
ically. Open the message via the message list, 
refer to page177.
Roadside Assistance
You can call BMW Roadside Assistance* 
should you require help in the event of a break-
down.
Starting Roadside Assistance
Vehicle not equipped with BMW Assist 
or BMW TeleService
1."BMW Assist"
2."Roadside Assistance"
The BMW Roadside Assistance number is 
displayed. If a mobile phone
* is paired, a 
connection is established to BMW Road-
side Assistance.
Vehicle equipped with BMW Assist or 
BMW TeleService
1."BMW Assist"
2."Roadside Assistance" 

BMW Assist
186 3."Start service"
TeleService Diagnosis*
TeleService Diagnosis enables the wireless 
transmission of detailed vehicle data that are 
important for vehicle diagnosis. TeleService 
Diagnosis can be started after a prompt by 
Roadside Assistance and termination of the 
voice connection.
TeleService Help*
TeleService Help enables an in-depth diagno-
sis of the vehicle by Roadside Assistance via 
wireless transmission. TeleService Help can be 
started after a prompt by Roadside Assistance 
and termination of the voice connection.
Starting TeleService Help
1.Park the vehicle in a safe place.
2.Set the parking brake.
3.The engine is running.
4."TeleService Help"
After completion of TeleService Help, a voice 
connection is established to Roadside Assis-
tance.
Activating BMW Assist*
If the services included in a valid BMW Assist 
subscription are not displayed, they may need 
to be activated.
1.Make sure that the vehicle can determine its 
current position. Reception is usually best 
when you have an unobstructed view to the 
sky.
2.Switch on the ignition.3."Activate BMW Assist"
Activation may take several minutes. If another 
menu is opened, activation continues running in 
the background.
BMW Search*
BMW Search is an online portal that makes cer-
tain services available for use in your vehicle, 
e.g. information on restaurants along your 
route.
License conditions:
This product contains NetFront Browser soft-
ware of ACCESS Co., Ltd. Copyright © 2007 
ACCESS Co., Ltd. All rights reserved. NetFront 
is a trademark or registered trademark of 
ACCESS Co., Ltd., in Japan and other coun-
tries.
T h i s  s o f t w a r e is  b a s e d  in  p a rt  o n  t he  w o r k  o f  t h e  
Independent JPEG Group.
Requirements
>Subscription to the optional Convenience 
Plan.
>The vehicle is located within wireless net-
work coverage.
>The date setting on the Control Display is 
current.
Starting BMW Search
1."BMW Assist"
2."BMW Search"
3.Select "OK", if you wish.
The BMW Search start page is displayed. 

 187
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
Using BMW Search
To select and display content:
>Turn the controller to highlight an element.
>Press the controller to display an element.
Opening the start page
1.Open "Options".
2."Display start page"
Loading a new page
1.Open "Options".
2."Reload"
Canceling
1.Open "Options".
2."Cancel loading"
Customer Relations
At a glance
Contact Customer Relations for information on 
all aspects of your vehicle.
Calling Customer Relations
Vehicle equipped with BMW Assist or 
BMW TeleService
1."BMW Assist"
2."Customer Relations"
3."Start service"
A voice connection is established to Customer 
Relations.
Vehicle not equipped with BMW Assist 
or BMW TeleService
1."BMW Assist"
2."Customer Relations"
The Customer Relations phone number is dis-
played. If the vehicle is equipped with the 
mobile phone preparation package, a voice 
connection is established.
Service Request*
At a glance
You can send a request to your BMW center to 
arrange a service appointment. The TeleSer-
vice data is transmitted during a Service 
Request. If possible, your BMW center will 
establish contact with you.
Starting a Service Request
1."BMW Assist"
2."Service Request"
3."Start service"