2011 BMW 128I CONVERTIBLE page 16

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Giving and receiving assistance
Emergency Request*
Conditions for an Emergency Request:
>Full preparation package mobile phone: this
equipment makes it possible to send an
Emergency Request even if no mobile
phone is paired with the vehicle.
>BMW Assist is activated. Activating BMW
Assist, refer to page186.
>Radio readiness is on.
>The BMW Assist system is logged on to a
mobile phone network.
>The Emergency Request system is opera-
ble.
Once your service contract for BMW Assist
expires, the BMW Assist system can be deacti-
vated by a BMW center without you having to
visit a workshop. Once the BMW Assist system
has been deactivated, Emergency Requests
are not possible. The BMW Assist system can
be reactivated by a BMW center after a new
contract has been signed.
Sending an Emergency Request
1.Briefly press the cover flap to open.
2.Press the SOS button until the LED in the
button lights up.
As soon as the voice connection to the BMW
Assist Response Center has been established,
the LED flashes.
Once the BMW Assist Response Center has
received your Emergency Request, the
BMW Assist Response Center contacts you and takes further steps to help you. Even if you
are unable to respond, the BMW Assist
Response Center will be able to initiate further
steps to assist you under certain conditions.
If the circumstances allow this, remain in the
vehicle until the connection has been estab-
lished. You will then be able to provide a
detailed description of the situation.
Data for determining the necessary rescue
measures are transmitted to the BMW Assist
Response Center, e.g. the current position of
your vehicle, if it can be determined.
If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. You may
still be heard by the BMW Assist Response
Center, however.
Under certain conditions, an Emergency
Request is sent automatically immediately after
a severe accident. This Automatic Collision
Notification is not affected by the button being
pressed.
For technical reasons, the Emergency
Request service cannot be guaranteed
for the most unfavorable conditions.<
Roadside Assistance
BMW Roadside Assistance is available by
phone around the clock in many countries. You
can obtain support there in the event of a break-
down.
Phone numbers for BMW Roadside Assistance
can be found in the Contact brochure.
First aid pouch*
Some of the articles contained in the first aid
pouch have a limited service life. Therefore,
check the expiration dates of the contents reg-
ularly and replace any items in good time, if nec-
essary.

Giving and receiving assistance
220 The first aid pouch is located on the right-hand
side of the cargo area in a storage area.
Warning triangle*
The warning triangle is located in a holder in the
trunk lid. Press the tabs to take it out.
Jump-starting
If the car's own battery is flat, your BMW's
engine can be started by connecting two
jumper cables to another vehicle's battery. You
can also use the same method to help start
another vehicle. Only use jumper cables with
fully-insulated clamp handles.
Do not touch any electrically live parts
when the engine is running, or a fatal acci-
dent may occur. Carefully adhere to the follow-
ing sequence, both to prevent damage to one or
both vehicles, and to guard against possible
personal injuries.<
Preparation
1.Check whether the battery of the other
vehicle has a voltage of 12 volts and
approximately the same capacitance in Ah.
This information can be found on the bat-
tery.
2.Switch off the engine of the assisting vehi-
cle.
3.Switch off any consumers in both vehicles.
There must not be any contact between
the bodies of the two vehicles; otherwise,
there is a danger of shorting.<
Connecting jumper cables
Connect the jumper cables in the correct
order to prevent sparking at the battery,
which could cause injury.<
Your BMW has a jump-starting connection in
the engine compartment which acts as the bat-
tery's positive terminal, refer also to the Engine
compartment overview on page203. The cap is
marked with +.
1.Pull the cap of the BMW jump-starting con-
nection up to remove.
2.Attach one terminal clamp of the plus/+
jumper cable to the positive terminal of the
battery or a starting-aid terminal of the vehi-
cle providing assistance.
3.Attach the second terminal clamp of the
plus/+ jumper cable to the positive terminal
of the battery or a starting-aid terminal of
the vehicle to be started.
4.Attach one terminal clamp of the minus/–
jumper cable to the negative terminal of the
battery or to an engine or body ground of
the assisting vehicle.

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Your BMW has a special nut as body ground or
negative pole.
5.Attach the second terminal clamp of the
minus/– jumper cable to the negative termi-
nal of the battery or to the engine or body
ground of the vehicle to be started.
Starting the engine
1.Start the engine of the donor vehicle and
allow it to run for a few minutes at slightly
increased idle speed.
2.Start the engine on the other vehicle in the
usual way.
If the first start attempt is not successful,
wait a few minutes before another attempt
in order to allow the discharged battery to
recharge.
3.Let the engines run for a few minutes.
4.Disconnect the jumper cables by reversing
the above connecting sequence.
If necessary, have the battery checked and
recharged.
Never use spray fluids to start the
engine.<
Tow-starting, towing away
Observe the applicable laws and regula-
tions for tow-starting and towing vehi-
cles.<
Do not transport any passengers other
than the driver in a vehicle that is being
towed.<
Using a tow fitting
The screw-in tow fitting must always be carried
in the car. It can be screwed in at the front or
rear of the BMW.
It is stored with the onboard vehicle tool kit
underneath the floor mat in the cargo area, refer
to page213.
Use only the tow fitting provided with the
vehicle and screw it all the way in. Use the
tow fitting for towing on paved roads only. Avoid
lateral loading of the tow fitting, e.g. do not lift
the vehicle by the tow fitting. Otherwise, the
tow fitting and the vehicle could be damaged.<
Access to screw thread
Rectangular cover panel in bumper:
Press the arrow on the cover.
Front
Rear

Giving and receiving assistance
222
Being towed
Make sure that the ignition is switched on,
refer to page55; otherwise, the low-beam
headlamps, tail lamps, turn signal indicators and
windshield wipers may be unavailable. Power
steering assistance is not available when the
engine is not running. Thus, braking and steer-
ing will require increased effort. Active steering
is not active and it will be necessary to turn the
steering wheel further.<
Manual transmission
Gearshift lever in neutral position.
Automatic transmission
Selector lever in position N.
Changing selector lever position, refer to
page58.
Do not exceed a towing speed of 45 mph/
70 km/h and a towing distance of
90 miles/150 km; otherwise, the automatic
transmission may be damaged.<
Sports automatic transmission with
double clutch
Make sure that the parking lock P is not
engaged; otherwise, the rear wheels are
immobilized.
When using the car wash function, refer to
page210, make sure that after approx.
30 minutes, the parking lock P is automatically
engaged and thus immobilizes the rear wheels.
In the event of an electrical malfunction or if the
vehicle must be towed for more than approx.
20 minutes, unlock the parking lock manually,
refer to page63.<
When towing, do not exceed a maximum
speed of 30 mph or 50 km/h and a maxi-
mum distance traveled of 30 miles/50 km; oth-
erwise, the transmission may be damaged.<
BMW recommends transporting the vehicle on
a tow truck with a flatbed or towing with the rear
axle raised.
Towing methods
Do not lift the vehicle by a tow fitting or
body and chassis parts; otherwise, dam-
age may result.<
With a tow bar
The towing vehicle must not be lighter
than the towed vehicle; otherwise, it may
be impossible to maintain control.<
The tow fittings used should be on the same
side on both vehicles. Should it prove impossi-
ble to avoid mounting the tow bar at an angle,
please observe the following:
>Clearance and maneuvering capability will
be sharply limited during cornering.
>The tow bar will generate lateral forces if it is
attached offset.
Attach the tow bar to the tow fittings only,
as attaching it to other parts of the vehicle
could result in damage.<
With a tow rope
When starting off in the towing vehicle, make
sure that the tow rope is taut.
To avoid jerking and the associated
stresses on vehicle components when
towing, always use nylon ropes or nylon straps.
Attach the tow rope to the tow fittings only, as
attaching it to other parts of the vehicle could
result in damage.<
With a tow truck
Manual transmission and automatic transmis-
sion:

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Sports automatic transmission with
double clutch:
Have the BMW transported with a tow truck
with a so-called lift bar, or on a flatbed.
Do not tow the vehicle with just the rear axle
raised as this may cause the steering to turn.
Tow-starting
Avoid tow-starting the vehicle whenever possi-
ble; instead, jump-start the engine, refer to
page220. Vehicles with a catalytic converter
should only be tow-started when the engine is
cold, vehicles with an automatic transmission or
Sports automatic transmission with double
clutch cannot be tow-started at all.
1.Switch on the hazard warning flashers,
comply with local regulations.
2.Switch on the ignition, refer to page55.
3.Shift into 3rd gear.
4.Have the vehicle tow-started with the clutch
depressed all the way and slowly release
the clutch. After the engine starts, immedi-
ately depress the clutch completely again.
5.Stop at a suitable location, remove the tow
bar or rope and switch off the hazard warn-
ing flashers.
6.Have the vehicle checked.

Technical data
230
Capacities
Notes
Fuel tank: US gal/liters approx. 14.0/53 Fuel grade: page193
including reserve of US gal/liters approx. 2.1/8.0
Window washer system For more details: page66
including headlamp washers US qt/liters approx. 6.3/6.0