2011 AUDI Q7 towing

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What do I do now?
Jack, tools and inflatable spare tire
Tools
The tool kit is located in the luggage compartment under
the cargo floor cover .
The onboard tool kit includes:
• Hook for removing whee l cove rs *
• Plastic hook to remove w heel bolt covers*
• Wheel bol t wrench
• Alignm ent pin for changing whee ls
• Screwdriver with reversib le blade
• 1 0 x 13 open ended wrench
• Towing eye
[ i J Tips
F ig . 24 8 L uggag e
c om part ment : ve hicle
to ol k it
Some of the onboard items listed above are provided on certain
mode ls only or are optiona l extras. •
Jack and folding chock s
The jack and the folding chocks are located in the luggage
compartment under the cargo floor cover.
---
----~ -
Vehicle jack
Fi g. 24 9 Lug gag e
com partme nt vehicl e
jack an d foldin g c hocks
Fig . 25 0 Opening
f o lding cho cks
T he jack is located under the tool kit=> fig . 249 . Before storing the
jack, make sure it is wo und back down as far as it w ill go .
Folding chock s
Two unassembled fo lding chocks are a ttached to the foam section at
the front with the jack=> fig. 249.
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Inflatable spare tire
The inflatable spare tire expands to its full diameter
when it is infl ated.
Removing inflatable spare tire
Fig. 252 I nfl ata ble
sp are tir e wi th
c ompr essor
- Lift up the cargo floor using the handle.
- Turn the large screw=> fig. 252 counter -clockwise .
- Remove the bass box as required==>
page 341.
Take out the in flatab le spare tire .
Stowing the inflatable spare tire
- Release the air by unscrewing the valve stem .
- Screw the valve stem back in afterwards.
- Wa it a few hou rs before placing the w hee l in the spare
wheel well=>
&-
- Install the bass box as required=> page 341.
- Secure the whee l with the large screw .
- Fold the cargo floor bac k down .
After using the inflatable spare wheel
The inflatable spare t ire can be re -used as long as it is not damaged
and is not worn down to the tread wear indica tors=>
& -
When you let the air out of the inflatab le spare tire, it does not
assume its folded shape again for severa l hours. Until then, it cannot
be placed back in t he spare wheel well and stowed secure ly.
& WARNING
• Never use the spare tire if it is d amaged or if it is worn down to
the tread wear indicators.
• If the infl atable spare tire is more than 6 years old , use it only
in an emergency and with extreme caution and careful driving.
• The inflatable spa re tire is intended only for temporary and
short-term use. It should be replaced a s soon as possible with the
n o rmal wheel and tire .
• The tire pressure value for the inflatable spare t ire is located on
the dri ver' s s ide B-pillar
=> page 322, fig. 242.
• Ma ximum permiss ible speed is SO mph (80 km /h ).
• Avo id full-throttle a cceleration, heavy braking, and fast
corne ring .
• When the air is let out of the inflatable spare wheel, it d oes not
assume its folded shape for se veral hours . Until then , it cannot be
pla ced back in the spare wheel w ell and stowed securel y.
• Never drive with more than one inflatable spare tire.
• For technical re asons , the use of tir e chains on the inflatabl e
spare tire i s not permitted. If it i s necessary to dri ve with tire
c ha in s, the inflatabl e spare whe el must be mounted on the front
axle in the event of a flat in a rea r tire. The newly a vailable front
whee l mu st then be installed in place of the re ar wheel with the
flat tire. Ins talling the tire chain before mounting the wheel and
tir e is recomm ended.
• Loo se items in the passenger compartment can cause serious
per sonal injury during hard braking or in an accident . .,,.

Emergency situations --------------=----PfN:t'II
Emergency situations
General
This chapter is intended for trained emergency crew s and working
personnel who ha ve the necessar y tools and equipment to perform
the se operations . •
Starting by pushing or towing
(D Note
Your vehicle is equipped with an a utomat ic transmission. Conse­
que ntly, the eng ine can not be started by pushing or towing. •
Starting with jumper cables
If necess ary, the engine can be started by connecting it to
the battery of an other vehicle .
If the engine shou ld fai l to start because of a discharged or weak
battery, the battery can be co nnecte d to the battery of
another
vehicle, using a pair of jumper cable s to start the engine .
Jumper cables
Use only jumpe r cables of suffic iently large cross section to carry t he
sta rter cur ren t safely . Refe r to the manufacture r's specifications.
Use on ly j umper cab les with
insulated te rm ina l clamps w hich are
distinct ly marked :
plus(+) cable in most cases colo red red
minus (-) cable i n most cases colored black.
Safety first
& WARNING
Batterie s contain electricity, acid, and gas . Any of these can cause
very serious or fatal injury . Follow the inst ructions below for safe
handling of your vehicle 's battery .
• Always shield your eyes and avoid leaning over the battery
whenever possible.
• A discharged battery can freeze at temperatures just below
32 °F (0 °C). Before connecting a jumper cable, you must thaw the
frozen battery completely , otherwise it could explode.
• Do not allow battery acid to contact eyes or skin . Flush any
contacted area with water immediately .
• Improper use of a booster battery to start a vehicle may cause
an explosion.
• Vehicle batteries generate e xplos ive gases. Keep spa rks, flame
and lighted cigarettes away from batteries.
• Do not try to jump start any vehicle with a low acid level in the
battery.
• The voltage of the booster battery must also h ave a 12 -Volt
rating. The capacity (Ah) of the booster battery should not be
lower than that of the discharged battery. Use of batter ies of
different voltage or sub stantially different "Ah " rating may cau se
an explosion and personal injury.
• Never charge a frozen battery . Ga s trapped in the ice may cause
an e xplosion.
• Never charge or use a battery that has been frozen. The battery
case may have be weakened.
• Use of batteries of different voltage or substantially different
capacity (Ah ) rating may cause an explosion and injury . The
capacity (Ah ) of the booster battery should not be lower than that
of the discharged battery. _..
Vehicle care Do-it-yourself service Technical data

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Emergency towing with
commercial tow truck
General hints
Your Audi requires special handling for towing.
The following information is to be used by commercial tow truck
operators who know how to operate their equipment safely.
• Never tow your Audi, towing will cause damage to the engine
and transmission.
• Never wrap the safety chains or winch cables around the brake
lines.
• To prevent unnecessary damage, your Audi must be transported
with a flat bed truck.
• To load the vehicle on to the flat bed, use the towing loop found
in the vehicle tools and attach to the front or rear anchorage
~ page 358 and~ page 359 .
& WARNING
A vehicle being towed is not safe for passengers. Never allow
anyone to ride in a vehicle being towed, for any reason. • Front towing Loop
Do not install the front towing loop until it is needed.
Fig. 266
Right front
bumper: Removing the
cover
Fig. 267 Right front
bumper without cover:
Screwing in towing
loop
The threaded opening for the towing loop is located behind a
cover on the right side of the front bumper.
- Remove the towing loop from the vehicle tool kit
=> page 340.
- Carefully remove the cover=:> fig. 266.
- Screw the towing loop tightly into the threaded hole as far
asitwillgo =:>fig .267 . ..,

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When it is no longer needed, unscrew the towing loop and put it back
in to the vehicle toolkit. Be sure to have the towing loop stored in the
vehicle at all times .
& WARNING
If the towing loop is not screwed in as far as it will go, the thread
can pull out when the vehicle is towed -potential risk of an
accident. •
Rear towing loop
Do not install the rear towing loop until it is needed.
Fig. 268 Rear
bumper : Cover
Fig. 269 Rear
bumper: Screwing in
towing loop
Vehicle OP-eration
The threaded opening for the towing loop is located behind a
cover on the right side of the rear bumper.
- Remove the towing loop from the vehicle tool kit
=>
page 340.
- To release the cover from the bumper, press it in by
applying short, sharp pressure to the outer part
=> fig . 268.
- Screw the towing loop tightly into the threaded hole as far
as it will go=> fig. 269.
Unscrew the towing loop again after use and install the cover in the
bumper . Return the towing loop to the toolkit. Be sure to have the
towing loop stored in the vehicle at all t imes.
& WARNING
If the towing loop is not screwed in as far as it will go, the thread
can pull out when the vehicle is towed · potential risk of an
accident. •
Loading the vehicle onto a flat bed truck
Fig. 270 Vehicle on
flat bed truck ~
Vehicle care Do-it-yourself service iTechnical data

________________________________________________ G_e_ n_e_ r _a_ l_i_n _f_ o_ r_m _ a_t_ i_ o _ n __ _
The safety compliance sticker
is your assurance that yo ur new vehicle complies with all applicable
Fede ral Motor Veh icle Safe ty Standards which were i n effect at the
time the vehicle was manufact ured . Yo u can fi nd this sticker on the
left doo r jamb.
It shows the mont h and year of prod uct io n and the
vehicle identification number of your veh icle (perforation) as well as
the Gross Vehicle Weight Rating (GV WR) and the Gross Axle Weight
Rating (GAWR).
The high voltage warning label
is located o n the loc k carrier.
The spark ignition system complies with the
Canadian standard ICES-002. •
Weights
Gross Vehicle Weight Rating
The Gross Vehicle Weight Rating (GVWR), and the Gross Axle Weight
Rating (GAWR) for front and rear are listed on a sticker on the left
door jamb.
T he Gross Vehicle Weight Rating includes the weight of the basic
vehicle pl us f ull f uel tank, oil and coo la nt, plus max im um load, whi ch
includes passenger we ight (150 lbs/68 kg per des ignated seating
position) and luggage weight~& .
Gross Axle Weight Rating
The Gross Axle Weight Ra ting is the maximum lo ad that can be
applied at each axle of the vehicle~&.
Vehicle capacity weight
The vehicle capacity weight (max. load) is listed on the dr iver's side B ­
pillar.
Safety first
Roof weight
Th e maxim um permiss ib le roof weight is 220 lb (100 kg ). T he roof
we ight is made up of the weight of the roof rac k system and t he
we ight of the o bject being transported ~
page 103, "Loading the
roof rack" .
& WARNING
• The Gross Vehicle Weight Rating for your Audi Q7 vehicle,
found on the safety compliance label on the driver's side B-pillar,
must never be exceeded under any circumstances . Exceeding the
Gross Vehicle Weight Rating of your vehicle is likely to damage
your vehicle, and such damage will not be covered by your Limited
New Vehicle Warranty. E xceeding the Gross Vehicle Weight
Rating will also change the performance and handling character­
istics of your vehicle, which could cause a crash resulting in serious
injury or death.
• The Gross Vehicle Weight Rating fo r your Audi Q7 would be
exceeded if your vehicle is simultaneously equipped with
Panoramic sl iding sunroof; third -row seating ; trailer towing
equipment (factory or dealer-in stalled), and running boards
( dealer-installed). UNDER NO CIRCUMSTANCES MAY ALL SUCH
ITEMS BE INSTALLED ON THE SAME VEHICLE.
• The actual Gross Axle Weight Rating at the front and rear a xles
s hould not exceed the permis sible weights , and their combination
must not exceed the Gross Vehicle We ight Rat ing.
• Exceeding permissible weight ratings can result in vehicle
damage, accidents and personal injury .
0 Note
• The vehicle capac ity we ight figures apply when the load is dist rib­
u ted evenly i n the vehicle (p assenge rs and luggage). When trans ­
porting a heavy load i n the luggage compartment, carry the load as
ne ar to the rear ax le as possible so th at th e ve hicle's hand ling is not
impaired. -.,
Do-it,yourself service Technical data

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Consumer Information
Warranty coverages
Your Audi is cov ered by the following warrantie s:
• New Vehicle Limited Warranty
• Limited Warranty Against Corrosion Perforation
• Emissions Control System Warranty
• Emissions Performance Warrant y
• California Emissions Control Warranty (USA vehicles only)
• California Emissions Performance Warranty (USA vehicles only)
Detailed informa tion regarding your warran ties can be fo und in your
Warranty & Maintenance boo klet .•
Operating your vehicle outside the
U.S.A. or Canada
Government regulat ions in the United States and Canada req uire t hat
au tomobiles meet spe cific emi ss ion regula tions and safe ty s tan­
dards . There fore, ve hicles bui lt for the U.S.A . and Canada differ from
vehicles so ld in othe r countries.
If you plan to take your vehicle ou tside the continental lim its of the
United States or Canada, the re is the possibility that
• unle aded fue ls for vehicle s w ith c ataly tic converte r may n ot be
available;
• fue l may have a conside rably lower octa ne rat ing . Imp roper f ue l
may cause engine damage;
• serv ice may be inadequate due to lack of proper serv ice fac ilities,
too ls or testing eq uipment;
• replacement parts may not be read ily avai lab le . • N
avigation syst ems for veh icles built fo r th e U.S.A. and Canada
w ill not necessar ily work in Europe, and may not wo rk in other coun­
tries outs ide North Ame rica.
0 Note
Audi canno t be responsib le for mech anical dam age th at could res ult
from inadeq uate fue l, se rvice o r parts ava ilability. •
Audi Service Repair Manuals and
Literature
Audi Off ic ia l Facto ry Service Manuals and Lite rature are published as
so on a s po ssibl e afte r mo del intro duction . Se rvice Manuals and lite r­
ature are avai lab le to order from t he Aud i Tec hnical Lite rature
O rder ing Cente r at:
www.audi .techliterature .com •
Maintenance
General
Your vehicle has been des igned t o help keep m ainten ance re quire­
ments to a min imum. However, a certain amount of regular ma inte­
n an ce i s still ne cessary to assure your ve hicle's sa fe ty, ec onomy and
re liability . For deta iled veh icle maintena nce consult your Warranty
&
Maint enance bookle t.
Under difficult operating conditions, for example at extreme ly low
outs ide temperatures, in very dusty regions , when towing a trai le r
very frequent ly, etc., some se rv ic e w ork s hou ld be perfo rmed
between t he intervals specif ied. This app lies part icularly to: .,_

-Alphabetical inde x _ ___,_ ______ .::..:....=.:..:..__ __________________________ _
Dimensions ... ............ ....... .. 364 Duplicate key .. .. .. ..... ..... ... .. .. 42
Dipstick Dust filter
Reading the dipstick properly ......
305 Climate controls ................. 111
Distance control system
See Adaptive Cruise Control ........ 136 E
Doors
Power child safety lock .............
54 Easy entry feature ............ ..... . 126
Eff . Driver information system ......... .... 22 iCJency program ......... .... .. .. .. 28
Digital speedometer ............... 24 Fuel economy messages ............ 29
Driver information messages ........ 32 Memory levels . ....... .. .. .. .. .. .. 27
Open door or rear lid warning ....... 24 Other equipment ...... .. ....... .. 29
Outside temperature display ..... ... 23 Electric seat adjustment
Sound system display .. .. ..... .....
23 See Power seat ............ ... .. .. 86
Drive r seat Electronic differential lock (EDL)
See Seating position .............. 192 How the system works ............ 258
Driver's seat .... .. .. .. .. .. .......... 86 Warning/indicator l ights ... .. .... .. 19
Driver's seat memory .............. ... 89 Electronic immobilizer .............. .. 45
Activating remote control key .... ...
90 Electronic power control
Recalling a seat position ............
89 (EPC) warn ing/indicator light ........ 16
Storing a seat position ... ..... ..... 89 Electronic speed limiter ............... 30
Driving messages .................... 32 Electronic stabilization program (ESP)
Driving mode
See Adaptive Air Suspens ion . .... .. 180
Driving offroad
Driving through water .... .. ... ...
271
Dr iving tips .. ............ .... ... 270
H ill descent contro l ....... .. .. .. . 256
How the system works .......... .. 256
Offroad mode ................... 256
Warning/indicator l ights .. . .. .... .. 16
Emergency flasher ............. .... .. 70
Rules of behavior ........ .... .... 270 Wa rning/indicator l ights . .. .. .... .. 17
Sand and mud ................. .. 271 Emergency locking of doors ... ... ... .. SO
Snow -covered g round .. .. .... .....
271 Emergency operation
Unpaved roads . .. .. .. .. .... .....
271 Panoramic sliding sunroof . ... 64, 65, 66
Driving safely . .. ..... ... ........... 190 Rear lid ............ .... . .. .... .. 54
Driving through water ... .. .. .. .... .. 271 Emergency starting .......... .. .. .. . 355
D. . t· riving 1me .... .... ...... .......... 26 Emergency towing ...... ... . ... .. .. . 358
Energy management ... ............ . 263
Battery power .............. ... .. 264
Driver notification ................ 264
Engine
Compartment ............. .... ..
302
Coolant . ........... ...... .. .. .. 308
Hood . .. ................. .... .. 300
Starting .. .. . ... .. .. .. .. .... 126, 127
Starting with jumper cables .. .. .. .. 355
Stopping ............ .... ... ... . 128
Engine compartment
s f . . a ety instructions .............. .
Working the engine compartment .. 301
301
Engine coolant system ............... 308
Adding coolant .............. .. .. 310
Checking coo lant level ............ 309
Checking the engine coolan t level ... 309
Malfunction .. ... . .. .... .......... 35
Radiator fan . ................... 311
Engine coolant temperature
Temperature gauge ....... ... .. .. .
10
Engine data .. ............ .... ... .. 365
Engine hood
Closing ......... .. ... . .. .. .... ..
301
How to release the hood .......... 300
Engine oil ............. .. ... ..... .. 303
Adding .............. .... ..... .. 306
Additives ................ ... .. .. 306
Changing ............. .... .... .. 307
Checking the engine oil level ....... 305
Consumption .... .. ... . .. .. .. .. .. 304
Indications and conditions requiring extra
checking ... .. .. .. .............
305