2011 Acura RDX navigation system

Navigation System145
Roadside Assistance
This selection may not be shown. The
number can be found in the navigation
Owner’s manual (see the Information
screen). Additionally , this number is
listed in the “Auto Service” category in
the Places menu.
Map Legend
The map legend “Traffic” and
“Weather” descriptions may be
available, but do not apply.
Bluetooth® HandsFreeLink®
Operation
When pairing a cell phone to use the
Bluetooth ® HandsFreeLink® feature,
you may see a “Phone-Data
Connection” screen. If so, do not
complete this portion of the process.
Shipping a Vehicle To or From
Hawaii
Although the DVD in the vehicle
contains maps for both U.S. mainland
and Hawaii, the dealer must perform the
selection of “U.S. mainland” or
“Hawaii” for you. When the dealer
makes the switch from U.S. mainland to
Hawaii or vice versa, the system clears
all user data. Make sure to record any
personal information that you do not
want to lose.
NOTE:
Shipping a vehicle from Hawaii to the
U.S. mainland
If you wish to receive XM audio, traffic, or weather, you must call XM
and set up an account at (800) 852-
9696.
To begin receiving AcuraLink quick tips, contact Acura Client Services at
(800) 382-2238, and ask them to
activate your AcuraLink unit. Shipping a vehicle from the U.S.
mainland to Hawaii
If a U.S. mainland
-delivered vehicle
is shipped to Hawaii, there is no XM
reception. It is necessary to see your
Hawaii dealer to allow viewing of
local Hawaii maps.
The issues under “Operation in Hawaii” above apply.
Coverage Areas

146Navigation System
Frequently Asked Questions
Map and Features, Voice Operation, Entering Addresses
Problem Solution
Why does the Disclaimer screen need to be displayed every
time I start the car? I am the only driver. The
Disclaimer screen reminds you and your guest drivers to always
operate the navigation sy stem in a safe manner.
The SETUP or INFO screen has “grayed out” items that I
cannot select. Why? You need to select
OK on the Disclaimer screen to view these items. See
System Function Diagram on page 26.
I tried entering an address, but th e city or street could not be
found. Is there any other way to route to the location? Some cities are lumped in with a major metro area. Try entering the street
first. In rural “unverified” areas or ne
w subdivisions, streets may be missing
or only partially numbered. Try selecting the destination directly from the
map. See By Map Input on page 45.
When I enter an address, some letters become grayed out. Is
this normal? Yes. As you enter each letter in an addr
ess or a point of interest (POI), the
system looks in the databa se to see what letters are possible and “grays out”
letters that do not apply.
How do I delete Personal Addre sses, Previous Destinations,
or the Home Address? This is done in the
SETUP screen ( Other), under “Personal Information.”
See page 93.
I cannot hear the navigation system voice. 1) Ensure that Volume in the SETUP screen ( Main Setup ) is not OFF.
See page 92.
2) Go to “Basic Settings” in the SETUP screen ( Other), and set Voice
Recognition Feedback to ON . See page 99.
The voice control system is ha ving difficulty recognizing my
voice commands. Ensure that the vents are not blowing on the microphone on the ceiling, the
vehicle is as quiet as
possible, and you are using the correct command when
speaking (see Improving Voice Recognition on page 14). Say “Help” at any
screen to see a list of the applicable voice commands. If the system cannot
recognize your command because of background noise, speak louder.
When the system pronounces the street name in the guidance
command or reads the destinati on address, it sounds strange.
What causes this? The basic guidance phrase uses a studio
-recorded voice, but the street name
is pronounced by the system us ing a machine-generated voice.
Consequently, the name may be misp ronounced or sound strange at times.

Navigation System147
Frequently Asked Questions
When I drive at night, the screen is bright and will not switch
to the night display mode. Why? Verify the following: Th
e nighttime dash brightness control is not set to
maximum, and Map Color in SETUP is set to Black for Night. See
Switching Display Mode Manually on page 113.
The daytime map screen is dark like the night display mode,
and it is hard to see. Why? Verify the following: The
Map Color in SETUP is set to White for Day.
See Switching Display Mode Manually on page 113.
How can I input my destination using map coordinates? The navigation system was not designed for th is. However, you can view
the coordinates of an a ddress by pushing in on the Interface Dial, selecting
Show Icon on Map , and moving the Interface Dial left to select
Current Location . See Map Screen Legend on page 56.
How do I change or remove my PIN? Go to “Personal Information” in the SETUP screen (Other), and select PIN
Number . Select User 1 or User 2 and enter your existing PIN, and then
you have the choice to change or remove the PIN. See page 97.
I forgot the PIN for Home, or the PIN for personal addresses
(User 1 or User 2). How do I reset it? PINs are optional. See information regarding PINs on page 97. Your dealer
can reset the PIN for you.
CALL is not available on the Calculate route to screen.
Why? Your phone is not paired to the HFL, or
if your phone is paired, it is in use
or does not have good coverage; press the HFL BACK button.
Problem
Solution

148Navigation System
Frequently Asked Questions
Traffic
ProblemSolution
My Real-Time Traffic is mi ssing and is not displaying
properly. What is wrong? Verify the following:
• Check the traffic icon on the icon bar,
and the icon options for traffic.
Page 67 walks you through the verification steps.
• Your XM NavTraffic subscription may have expired. Call XM at (800)
852-9696 and verify your account status . If your subscription has lapsed,
you may need to request a “rapid re fresh.” After XM performs the refresh,
leave the vehicle running outside for 30 minutes to receive the refresh. See
page 115 for the status of your subscription.
• It is possible that there is a te mporary technical problem with your
metropolitan area traffic. You can call Acura Client Services to see if there
is an outage (page 124).
• If the situation persists, see your Acura dealer for assistance.
• Real-Time Traffic relies on a satellite signal. It will not work correctly in Hawaii and Alaska.
When I am driving a route on the freeway and Traffic
Rerouting is ON , sometimes the system provides a detour
route. Why is this? The system will provide a detour route
to your destination only if it can find
a considerably faster route than the original one.
While traveling on my route on the freeway, the system has
me exit and take an altern ate freeway with unknown flow
speeds or surface st reets. Why is this? Based on freeway c
ongestion along your route, the system predicted that
taking an alternate freeway or surface streets would be faster. Use your own
experience to determine whether th e alternate route would be faster.
How can I ignore the detour route and return to the original
route? Turn
Traffic Rerouting to OFF in SETUP, under Routing & Guidance
(page 105).

Navigation System149
Frequently Asked Questions
Guidance, Routing
Problem Solution
The navigation does not route me the same way I would go, or
the way some other mapping progr am displays. Why is this?The navigation system attempts to
generate the optimum route. See
Changing the Routing Method on page 52.
The navigation wants to rout e me around potential traffic
problems. How do I stop these pop-up messages? This feature can be turned off. See
Traffic Rerouting on page 105.
Why is the street I’m on not s hown on the map? It has been
here for more than a year. The mapping database is
constantly undergoing revision. See page 128 for
ways to obtain the latest de tailed coverage information.
The vehicle position icon is not following the road, and the
“GPS icon” text in the upper left hand corner of the screen is
white or missing. • The GPS antenna (located under
the dashboard) may be blocked by
personal items. For best re ception, remove items from the dashboard, such
as radar detectors, cell phones, or loose articles.
• Metallic tinting or other aftermarke t devices can interfere with the GPS
reception. Please see your dealer. Also see System Limitations on
page 120.
I entered a destination, but th e blue highlighted route and
voice guidance stopped, or turned into a blue/pink dashed line
before I got to my dest ination. Why is this? Your route has entered
an unverified area. See Unverified Area Routing on
page 101.
The map rotates while I make turns. How ca n I stop this? Select the North-up map orientation by voice, or by selecting “North-up ”
from the Map menu . See Map Orientation on page 62.
Sometimes, I cannot select between the North-up and
Heading-up map orienta tions. Why is this? The Heading-up map orient
ation can only be shown in the lower scales
(1/20 - 1 mile scales). See Map Scale on page 61.
While driving to my destinati on, the “time to go” display
sometimes increases, even though I am getting closer. The “Time to go” is based on actual
road speeds. However if your speed
slows down when you encounter slower traffic, the system updates the
“Time to go” based on your actual spee d to give you a better estimate of
arrival time.

150Navigation System
Frequently Asked Questions
The vehicle position icon on the map “lags” a short distance
behind, especially when I arrive at an intersection. Is there
anything wrong? No. When at an intersection, the syst
em is unaware of the width of the
intersecting road. Large differences in vehicle position can indicate a
temporary loss of the GPS signal. See GPS Reception Issues on page 120.
While I drive, my screen s hows white dots (“breadcrumbs”)
on it. What do they mean? These are called “breadcrumbs.”
If you drive more than 1/2 mile from
mapped roads, the off-road tracking feature begins to function. see Off-road
Tracking on pages 69 and 111.
How can I get rid of the white dots (“breadcrumbs”) from my
screen? Go to “Vehicle” in the
SETUP screen (Other ), and set Off-road
Tracking to OFF , then return to the map. See page 111.
A road that I selected to avoi d is being used when routing.
What is wrong? When you “draw” your area to avoid, make
sure to select sections of roads
that include at least one intersection. See page 105.
When I arrive at my destination, the bull’s-eye is shown at a
different location on the street. Why? The system calculates the bull’s-eye
location based on the street address
range allocated for that street. See Destination Icon on page 62 for an
example.
My elevation (shown when I di splay the current position)
seems to fluctuate even though my elevation has not changed. This is normal and due to errors in sa
tellite position. The elevation can vary
+/- 100 feet. See System Limitations on page 120.
My elevation is missing on the “current pos ition” screen.
Why? If the GPS antenna cannot receive at least four satellites, the elevation is not
displayed. Try moving the vehicle into
an open area. If the elevation is zero,
or below sea level, the elev ation is also not displayed.
Problem
Solution

Navigation System151
Frequently Asked Questions
Ordering a Navigation DVD, Coverage, Map Errors, Limitations
Problem Solution
I want to buy a new DVD. How do I purchase one ? You cannot obtain a new DVD from the dealer. See Obtaining a Navigation
Update DVD on page 125.
I want to order a DVD. How ca n I determine the DVD version
in my navigation system? The version is on the label of your DVD. It starts with “Ver:.” See
Changing
the DVD on page 126.
I got a navigation DVD from a friend, but it does not work.
Why? Your vehicle was designed to use
a white DVD. DVDs with differently
colored labels or from different manuf acturers will not operate correctly.
Always obtain DVDs from the DVD order desk. See page 125.
When is my city going to become part of a fully verified
detailed coverage area? The mapping database vendor is constantly revising map coverage. See
page 128 for ways to obtain the latest
detailed coverage information.
Will the navigation system work outside North America? The navi gation system contains maps only for the lower 48 U.S. states,
Hawaii, and portions of s outhern Canada. The syst em will not work in
Mexico, Alaska, or ove rseas. Canada coverage is limited. See Map
Coverage on page 128.
I moved my vehicle from the U.S. mainland to Hawaii. Why
does my navigation system not show the correct map? The coverage area (Hawai
i or U.S. mainland) must be selected by your
dealer.
Can I play video DVDs in my navigation sy stem?No. The navigation system is designed only to read the white DVD provided
with your vehicle. Map di scs for other vehicle manufacturers or PC map
programs will not work.
I found some errors in the database. How do I report them? Mi nor errors are bound to occur in a large database. If you encounter major
errors, you can report them following the instructions on page 124.

152Navigation System
Frequently Asked Questions
Display, Accessories
Rear Camera
Miscellaneous Other Questions
ProblemSolution
The display appears dim when starting the car in really cold
weather. Is there a problem? No. This is normal, and it will become brighter after a few minutes.
Problem Solution
When I shift gears, the rear camera image is delayed. When shifting into or out of reverse, you may experience delays when the
screen image switches between the navigation screen and the rear camera
image. This is normal.
The rear camera image is too dark or too bright. How do I
adjust the brightness? While the camera image is displaye
d, use the rotating portion of the
Interface Dial (knob ) to adjust the brightness . This adjustment does not
affect the SETUP screen brightness adjustments.
Problem Solution
My clock frequently changes forward and backward by one
hour. Why is this? The clock is being automatically set ba
sed on your GPS location. If you live
and work on the boundary between two time zones, you can turn off this
feature. See page 110.
When driving near a time zone border, the time changes even
though I am not near the time zone. Why is this? The time zone borders are only appr
oximated in the system. Depending on
the geography of the time zone boundary, the switch to a different zone can
be erratic. See page 110.
My state does not observe dayl ight savings time. How do I
turn off this feature? You can turn off this feature. See page 109.