2011 Acura MDX service

132Navigation System
Client Assistance
Reporting Errors
Occasionally, you may encounter
database errors.
• If the error pertains to freeways and main “verified” roads shown in black
on the map, then report it online at
http:// mapreporter.navteq.com/dur-
web-external/.
• If the error involves a purple “unverified” road, then do not report
it. These areas have not been verified
and are provided for reference only
(see Map Overview on page6).
• For errors in points of interest (POI), like a business that has changed its
name, do not report them. Keep in
mind that depending on when the data
was collected, the database can be out
of date. The business may have not
reported the change(s), or not be in
the database at all. Update Navigation
DVDs are available for purchase,
usually in the fall of each year. See
Obtaining a Navigation Update DVD
on page 133 regarding updates to the
navigation system. • If the error does not involve the
database, such as vehicle position
icon error, screen error messages, or
other GPS related errors, see
Frequently Asked Questions on
page 151, System Limitations on
page 129, or Troubleshooting on
page 159.
Acura Automobile Client
Service
Telephone: (800) 382-2238
Fax: (310) 783-3535
Mail:
Acura Navi
America Honda Motor Co., Inc.
Acura Client Service
MS 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
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Navigation System133
Client Assistance
Visiting Your Dealer
We strive to make this manual as
complete as possible and to answer all
questions regarding operation of the
system. Occasionally, you may run into
a specific issue that you cannot find in
the book. You may save yourself a trip
to the dealer by fi rst consulting the
following resources:
• The Troubleshooting section (see page 159)
• The Frequently Asked Questions (FAQs) section (see page 151)
• The FAQs found on the online update DVD order site (see “Obtaining a
Navigation Update DVD”)
• For detailed questions regarding HFL, audio, or other systems that
interact with the navigation system,
see your Owner’s Manual, or the
Advanced Technology Guide.
• For traffic-related issues, see the “AcuraLink Real-Time Traffic”
section (on page 23) and FAQs (on
page 151). • Call Acura Client Services (see
Acura
Automobile Client Service on
page 132).
• For database or PO I issues, follow the
guidelines in the “Reporting Errors”
section (see page 132).
If your question is still unanswered and
you wish to visit the dealer, please be
prepared to demonstrate the issue to the
service consultant. That way, the service
consultant can document the issue for
the factory to allo w more efficient
troubleshooting.
Some issues may at first seem random,
but you may notice a pattern, like they
only occur when you enter a specific
address, when driving on a certain road,
or just when it’s cold. This information
is very useful to th e service consultant.
Be patient, the serv ice consultant may
be unfamiliar with your specific issue.
Obtaining a Navigation
Update DVD
Acura is continually expanding the
scope of the navigation system.
Upgraded software may be made
available to navigation system owners
periodically, usually in the fall of each
year.
To purchase an updated DVD, you will
need your vehicle’ s VIN number and
the System/Device Information from the
INFO screen ( Other). Call the Acura
Navigation Disc Fulfillment Center at
(888) 549-3798, or order online by
going to www.acuranavi.com.
NOTE:
Update DVDs are not available at your dealer. However, the dealer may
order an update DVD for you out of
courtesy. There is no program for
free DVD updates.
The update DVD order line staff cannot answer technical questions
regarding navigation operation,
coverage, or POIs.
2011 MDX

134Navigation System
Coverage Areas
Map Coverage
The system provides map coverage for
the United States, as well as for Canada
and Puerto Rico. The map coverage
consists of accurately mapped (verified)
metropolitan areas (in the following list)
and a less accurate (unverified) rural
database. See Map Overview on page6
for a discussion of map coverage.
The cities and metropolitan areas in the
following list are fully mapped. Only
major streets, roads, and freeways have
been verified outside these areas. If your
route passes through these areas, routing
may be limited, depending on your
routing choices. See Unverified Area
Routing on page 106.
If you desire additional map coverage
information, contact Acura Client
Services or go to www.acuranavi.com.
Enter your vehicle model and model
year, and then select the state for which
you want to verify map coverage.
U.S. Detailed Coverage Areas
Alabama
Auburn-Opelika
Birmingham/Tuscaloosa
Huntsville
Mobile
Montgomery
Arizona Phoenix Metro
Prescott
Sedona
Tucson
Yuma
Arkansas Fayetteville
Fort Smith
Hot Springs
Little Rock
Pine Bluff
California Central Valley - including Fresno,
Merced, Modesto, and Stockton
Humboldt
Los Angeles/San Diego Metro
Mammoth Lakes
Sacramento Metro San Francisco Bay
(approximately
Monterey to Sonoma) – including
Monterey County and Hollister
Southern California Area - including Bakersfield and San Luis Obispo
Yuba
Colorado Denver/Boulder/Colorado Springs/ Ski Resorts Metro area – including
Ft. Collins
Grand Junction
Connecticut Bridgeport
Danbury
Hartford Metro
New Haven Metro
Norwalk
Stamford
Delaware Entire state – including Dover,
Wilmington Metro area, New
Castle County
Florida Cape Canaveral/Cocoa Beach/Titusville
Dixie County
Florida Keys
2011 MDX

Navigation System149
Coverage Areas
Operation in Alaska, Hawaii,
Canada, and Puerto Rico
Certain functions that rely on a satellite
signal will not work correctly. These
functions include but are not limited to
AcuraLink, and traffic- and weather-
related services.
XM Radio
Navigation-equipped vehicles delivered
to Alaska, Hawaii, Canada, and Puerto
Rico are equipped with XM hardware,
but XM broadcasting is not available;
therefore sections of the manual that
mention XM audio, traffic displays,
weather information, and AcuraLink
features do not apply.
Vehicles originally delivered to the U.S.
mainland and shipped to Hawaii also
have XM, but will not function because
the XM satellites (aimed toward the
U.S. mainland) are too far away to
obtain reception.
Alaska, Hawaii, Canada, and
Puerto Rico
This section describe s the differences in
navigation system operation for vehicles
delivered in Alaska, Hawaii, Canada,
and Puerto Rico.
Map Coverage
All roads displayed on the map screens
are detailed coverage roads. Text related
to “unverified” road s or areas are not
applicable. The followi ng topics do not
apply:
• Unverified road descriptions (see page 6, 106)
• Cautions and pop-up windows related to unverified roads (see page 72)
• Setup entries that re late to turning on
or off unverified routing (see
page 107)
• See the coverage section for a list of islands with coverage (see page 134)
Address and POI Entry Screens
The following differences occur for
map, address, and POI selection:
• Entry of a destination address or POI
on an island other than your current
island may result in a screen caution
message. This is normal because
there are no “ferry” routes between
islands available in the database.
Setup Screen Differences
The SETUP screen differences are
minor and are listed below. See the
Setup section (page 94) for additional
information.
AcuraLink/Messages
This item is grayed out on the SETUP
screen ( Other) because XM is not
available.
Traffic & Weather Status
This item is grayed out on the SETUP
screen ( Other) because XM is not
available.
2011 MDX

150Navigation System
Coverage Areas
Puerto Rico
If Street Name Guidance is set to
ON , the street names will not be read
out by voice guidance. This may change
with future data updates.
INFO Screen Differences
Messages
The INFO screen Messages feature
utilizes XM. Because XM is not
available, it is not displayed on the
INFO screen except messages such as
the diagnosis informa tion for the trouble
of the car. In addition, the “Map menu”
item New Messages will appear
grayed out except messages such as the
diagnosis information for the trouble of
the car. This is normal.
Traffic Incidents
This item is grayed out on the INFO
screen because XM is not available.
Weather Info.
This item is grayed out on the INFO
screen because XM is not available.
Map Legend
The map legend “Traffic” and
“Weather” descriptions may be
available, but do not apply.
Shipping a Vehicle
Shipping a vehicle from Alaska,
Hawaii, Canada, and Puerto Rico to
the U.S. mainland
• If you wish to receive XM audio, traffic, or weather, you must call
• To begin receiving AcuraLink quick tips, contact Acura Client Services at
(800) 382-2238, and ask them to
activate your AcuraLink unit.
Shipping a vehicle from the U.S.
mainland to Alaska, Hawaii,
Canada, and Puerto Rico
• If a U.S. mainland-delivered vehicle is shipped to Alaska, Hawaii, Canada,
and Puerto Rico, there is no XM
reception.
• The issues under “Operation in Alaska, Hawaii, Canada, and Puerto
Rico” apply.
(800) 852-9696. XM and set up an account at
2011 MDX

Navigation System153
Frequently Asked Questions
Traffic
Problem Solution
My AcuraLink Real-Time Tra ffic is missing and is not
displaying properly. What is wrong? Verify the following:
• Check the traffic icon on the icon ba
r, and the icon options for traffic.
Page 62 walks you through the verification steps.
• Your XM traffic subscription may ha ve expired. Call XM at
your subscription has
.” After XM refreshes
e running outside for 30 minutes to
124 for the status of your subscription.
• It is possible that there is a te mporary technical problem with your
metropolitan area traffic. You can call Acura Client Services to see if
there is an outage (page 132).
• If the situation persists, see your Acura dealer for assistance.
• AcuraLink relies on a satellite signal. It will not work in Alaska, Hawaii, Canada, and Puerto Rico.
When I am driving a route on the freeway and Traffic
Rerouting is ON, sometimes the system provides a detour
route. Why is this? The system will provide a detour route
to your destination only if it can find
a considerably faster route than the original one.
While traveling on my route on the freeway, the system has
me exit and take an altern ate freeway with unknown flow
speeds or surface st reets. Why is this? Based on freeway c
ongestion along your route, the system predicted that
taking an alternate freeway or surface streets would be faster. Use your own
experience to determine whether th e alternate route would be faster.
How can I ignore the detour route and return to the original
route? Turn
Traffic Rerouting to OFF in SETUP, under Routing & Guidance
(page 110).
(800) 852-9696 and verify your account status. If
lapsed, you may need to request a “rapid refresh
your account status, leave the vehicl
receive the refresh. See page
2011 MDX

Navigation System
Index
A
Accessing the Address Book List
..... 96
Acura Automobile Client
Service
...................................... 132
AcuraLink Messages.......................80
AcuraLink Real-Time Traffic..........23
AcuraLink Weather......................... 82
AcuraLink/Messages.....................120
Add to Address Book...................... 52
Add to Dest. List............................. 52
Adding Waypoint............................76
Address.............................. 28, 29, 97
Address Book.....................28, 34, 95
Address Book PIN........................ 100
Advanced....................................... 39
AUDIO button................................11
Auto Daylight...............................114
Auto Service...................................39
Auto Time Zone............................115
AUX Commands..........................170
Avoid Streets.................................. 75
B
BACK button
.................................. 13
Banking.......................................... 39
Basic Settings...............................104
Black Level.................................... 94
Bluetooth® Audio Commands......170
Bluetooth ® HandsFreeLink®..........19
Breadcrumbs...................... 20, 56, 71
Brightness..................................... 94
By Address....................................29
By Address Book...........................34
By Coordinate................................ 44
By Go Home 1 or 2........................51
By Intersection............................... 46
By Map Input................................. 46
By Place Category..........................37
By Place Name.............................. 36
By Place Phone Number.................43
By Previous Destination.................35
By ZAGAT® 2010........................ 43
C
Calculator
...................................... 90
Calendar..................................19, 88
Call......................................... 19, 52
CANCEL button............................10
Cancel Route...........................59, 75
Category............................ 28, 37, 98
Cellular Phone............................... 81
Cellular Phone Commands............173
Change Route Preference..........53, 75
Change State............................ 29, 46
Changing the Route........................74
Changing Your Destination.............78
City......................................... 30, 48
City Vicinity..................................41
Clear Personal Data......................123
Client Assistance.......................... 132
Climate Control Commands..........166
Clock Adjustment........................ 114
Color........................................... 117
Community....................................39
Continental USA............................50
Contrast......................................... 94
Convert (Unit)................................90
Correct Vehicle Position...............116
Coverage Areas............................ 134
Current Location......................21, 64
Current Position....................... 47, 97
Current Street................................... 6
D
Database Limitations
.................... 130
Delete Previous Destinations.........101
Delete Waypoints........................... 77
Destination........................28, 52, 78
Destination Icon............................. 67
Destination List.............................. 77
Destination Map.............................54
Detailed Coverage Areas......134, 139
Detour........................................... 75
178
2011 MDX

182Navigation System
END USER LICENSE AGREEMENT
You have acquired a device (“DEVICE”) that
includes software licensed by Alpine Electronics,
Inc. (collectively “ALPINE”) from an affiliate of
Microsoft Corporation (collectively “MS”).
Those installed software products of MS origin,
as well as associated media, printed materials,
and “online” or elect ronic documentation
(“SOFTWARE”) are protect ed by international
intellectual property la ws and treaties. The
SOFTWARE is licensed, not sold. All rights
reserved.
IF YOU DO NOT AGREE TO THIS END
USER LICENSE AGREEMENT (“EULA”), DO
NOT USE THE DEVICE OR COPY THE
SOFTWARE INSTEA D, PROMPTLY
CONTACT ALPINE FOR INSTRUCTIONS
ON RETURN OF THE UNUSED DEVICE(S)
FOR A REFUND. ANY USE OF THE
SOFTWARE, INCL UDING BUT NOT
LIMITED TO USE ON THE DEVICE, WILL
CONSTITUTE YOUR AGREEMENT TO THIS
EULA (OR RATIFICATION OF ANY
PREVIOUS CONSENT).
– GRANT OF SOFTWARE LICENSE,This EULA grants you the following license:
You may use the SOFTWARE only on the
DEVICE.
– NOT FAULT TOLERANT.THE SOFTWARE IS NOT FAULT
TOLERANT. ALPINE HAS
INDEPENDENTLY DETERMINED HOW
TO USE THE SOFTWARE IN THE
DEVEICE, AND MS HAS RELIED UPON ALPINE TO CONDUCT SUFFICIENT
TESTING TO DETERMINE THAT THE
SOFTWARE IS SUITALE FOR SUCH USE.
– NO WARRANTIES FOR THE
SOFTWARE,
THE SOFTWARE is provided “AS IS” and
with all faults. THE ENTIRE RISK AS TO
SATISFACTORY QUALITY,
PERFORMANCE, ACCURACY, AND
EFFORT (INCLUDING LACK OF
NEGALIGENCE) IS WITH YOU. ALSO,
THERE IS NO WARRANTY AGAINST
INTERFERENCE WTH YOUR
ENJOYMENT OF THE SOFTWARE OR
AGAINST INFRINGEMENT. IF YOU HAVE
RECEIVED ANY WARRANTIES
REGARDING THE DEVICE OR
SOFTWARE THOSE WARRANTIES DO
NOT ORIGINATE FROM, AND ARE NOT
BINDING ON, MS.
– NO LIABILITY FOR CERTAIN DAMAGES.
EXCEPTAS PROHIBITED BY LAW, MS
SHALL HAVE NO LIAVILITY FOR ANY
INDIRECT, SPECIAL, CONSEQUENTIAL
OR THE SOFTWARE. THIS LIMITATION
SHALL APPLY EVEN IF ANY REMEDY
FAILS OF ITS ESSENT IAL PURPOSE. IN
NO EVENT SHALL MS BE LIABLE FOR
ANY AMOUNT IN EXCESS OF U.S. TWO
HUNDRED FIFTY DOLLARS (U.S.
$250.00).
– SPEECH RECOGNITION. If the SOFTWARE includes speech
recognition component(s), you should
understand that speech recognition is an inherently statistical
process and that
recognition errors are in herent in the process.
Neither ALPINE nor its suppliers shall be
liable for any damages arising out of errors in
the speech recognition process.
– LIMITATIONS ON REVERSE ENGINEERING, DECOMPILATION,
AND DISASSEMBLY
You may not reverse engineer, decompile, or
disassemble the SOFTWA RE, except and only
to the extent that such activity is expressly
permitted by applicable law notwithstanding
this limitation.
– ADDITIONAL SOFTWARE/ SERVICES.
The SOFTWARE may permit ALPINE, MS,
Microsoft Corporation or their affiliates to
provide or make available to you SOFTWARE
updates, supplements, add-on components, or
Internet-base service components of the
SOFTWARE after the date you obtain your
initial copy of the SOFTWARE
(“Supplemental Components”).
• If ALPINE provides or makes available to you Supplemental Components and no other
EULA terms are provided along with the
Supplemental Components, then the terms of
this EULA shall apply.
• If MS, Microsoft Corporation or their affiliates make available Supplemental Components,
and no other EULA terms are provided, then
the terms of this EULA shall apply, except that
MS, Microsoft Corporation or affiliate entity
providing the Supplemental Component(s)
shall be licensor of the Supplemental
Component(s).
2011 MDX