
Booklet  1.2  USA Warranty 
24  Hour Roadside  Assistance 
The  Volkswagen  24  Hour  Roadside  Assistance program 
T he Vo lk sw age n 24  Hour  Road sid e Assistance 
p rogram  is  you r assurance  that  help  will  be  ther e 
s hould  your  Volk swagen  have  a  m echani cal 
breakdown  under 
dri vin g condit ions. 
Whe ther thi s happens  thousand s of  mil es  fro m 
hom e  (anyw here  in  th e  U.S . or 
or  in 
yo ur  ow n dr iveway , yo u onl y have to call  one 
toll-fr ee numb er  and  help  will  be  on  the  w ay. 
l  (8 00 ) 411-6688 
To  identify you rse lf  as  a m emb er,  simp ly quo te 
y our  V ehi cle  Identific atio n  Number  (VIN ). T his 
number  can  be  fo und on  your  24 Hour  R oadsid e 
Ass is tan ce mem ber ship  card , o r you  ca n find  it 
on  t he  driver's  sid e of th e dashboard  vis ibl e 
t h rough  the  wind shi eld. 24  Hour  Roa dside  Ass is- tan
ce is  availabl e 
to you for  the  first four  years  of 
your  new  ve hicle ow ners hip. 
T he Volkswage n 24  Hou r Ro ad sid e Ass is tan ce 
Program  includ es th e fo llow ing em ergency 
roa dside  services:  emergency  towing,  battery 
jump  start,  flat  tire chan ge, emergency  fuel ser
vice,  loc k-o ut  ser vice  and  extr ica tion/ winch  ser
v ice. 
Other  services  and  b en efit s includ e: trip  routing 
an d trip  interruption  b enefits 
th roughout  the U.S . a nd  Canada. 
Please  refer  to you r 24  Hour  Roads ide A ss is
tanc e Owner's  Guide for 
details  on  the 
serv ices provided. 
Coverage does  not incl ude service 10 an y ve hicle willfully dr ive n no n-regularly  travelled  areas suc h as 
unu sed roads,  open  field s,  construct ion sit es,  beac hes , mud -filled dr ivcw ays/lan cways/co nces sion 
road s, vacan t lo ts,  or any  other 
1h a1 is  inacces sible o r hazardo us fo r th e  Se rv ice  Operator's  vehicl e 10 reach . 
24  Hour  Roadside  Assistance  13  

Table  of  contents 
Smart  technology ........... ... .. .. . 
Brakes  .............. .. .. ..... .. .. .• ..... 
Po we r stee ring  ....... .. ..... ... .. ......  . 
Notice  about data recorded  b y  vehicle 
contro l modu les  ....... ........ .... .....  . 
Driving  and  protecting  the 
environment  ..... ... .... ..... ......  .. 
Break-in  Pe riod  ... ... ........ ......... . .. 
Catalytic  converter ....... .. .. .. .......  .. 
T ra ile r  t owi ng  . . .  . .  .  .  .  ... ............ .. . 
D riv ing  economically  o nd  respecti ng  the 
environmen t ... .... ..... ............. ... . 
Cleaning  and  protection  ........ . . 
General  notes  .... .... ... ....... .. ......  . 
Car e of  veh icle  exte rior ....... ..• ...... .. 
C ore  of  the  vehicle  interior  ... ..... ..•. .. 
Accessories, new  parts,  repairs 
and  modifications  .......... ......  .. 
Accesso ries  and  pa rts .......... .... ....  . 
R epa irs and  technica l modifications  ..... . 
Cellu lar phones a nd  CB radi os ........ . . 
2 
2 
6 
6 
7 
7 
10 
10 
14 
16 
16 
17 
23 
27 
27 
28 
29 
Booklet  3 .2  Tip s and  Advice 
Checking  and  Filling 30 
Fill ing  the tank  . . . .  . .  . . . ..  ..  . . ..  .  . ..  . •  . . . .  30 
Fu el  supp ly  . ..  . . ..  . . . . .  . . . .  . .  . .  . . . .  . . .  . . .  32 
Working  in the  eng ine  compa rtment  . .  . . .  34 
Engine  oil  . . . .  . . .  . . . ..  .  . ..  ..  . . .  ..  ..  .  . ..  . .  37 
Coo lant  ....... .... .... ...... ... .........  43 
Wos he r  fluid  and wind shie ld wiper  blade s 45 
Brok e fluid  . . . .  . . ..  . ..  . . .  . . . . . .  . . ..  . . . .  . .  47 
Vehicle  battery  . . .  . .  . . . . ..  . ..  .. ..  . ..  .  . ..  .  49 
T ir es and  wheels  .  . .  . . . . .  . .  . .  • . . . .  . . . . . .  . . 51 
What  do  I  do  now?  . ..  ..  . . ..  . .  . .  ..  . 67 
Vehicle  tools  and spore  whee l  . . . . .  . • . .  . . .  67 
Changing  a  whe el  . . . .  . .  . .  . .  . .  . ..  .. • . . . . .  68 
Em erg ency  closing  or  opening  . . . • . . .  . . . .  7  5 
F use s  . . . . . . . ..  ..  . .. .. . . .  .. .  . . . .  . ..  . . .. . . .  77 
Cha nging  a  light  bulb  . .. .. . . .  ..  .. . •  ..  . . .  81 
Jump  start ing  . . . . . .  . . .  . . . . . .  . •  . . . . .  . . .  . . .  84 
To wing  ....  ...  .  . .. . .. .... .......  ... . . .•.  . 86 
Lifting  th e ve hicle  .. . ..  . . . . .  . . . . .  . . . ..  . .  . .  89 
C onsumer  Info rmat ion . . . .  . •  . . . .  . .  90 
Alphabetical  index  . . . . . . . . . 92 
Table  of  contents  

Booklet  3.2  Tips and  Advice 
Applies to veh icles: with  o gaso line engi ne 
Catalytic  converter 
Help  the  catalytic  converter  do  its  job 
for  a  long  time : 
-Alwa ys use  unl eaded  gasol ine. 
- Never 
the  ta nk  complet ely  empty . 
- Do  not  put  in  too  much  en gin e oil 
40,  "Adding  engine  oil 
-Never  tow the ve hicle to  start  it,  use 
jump er  cab les  if n ecess ary 
85. 
If yo u notic e mi sfiring,  uneve n runn ing or loss  of 
power  w hen  th e  vehicl e is  m ov ing , s low  down 
immediate ly  and  h ave the vehicl e in sp ec te d by 
th e nea res t a uth oriz ed Volk swagen  deal er or 
qu alifi ed  wo rksh op.  These  co nditions w ill u su
a ll y  be  in dic ated  b y an  ind icator  light 
3. 1,  chapt er "Warning  light s."  If thi s 
happ ens,  raw  f uel ca n ge t int o th e ex hau st 
sys te m , d am age  t he ca ta ly ti c  co nverte r and  es
ca pe  int o th e atmosp here . 
WARNING 
A  ca ta ly tic  conver te r  get s very  hot and  can 
cau se  lir e ca usin g se riou s personal  injury. 
•  Neve r park  where  th e cata lytic  converter 
co uld  come  into conta ct with  dry grass  o r any 
other  flammabl e materials  under  the  vehicl e. 
Trailer  towing 
Technical  requirements 
Yo ur  Volk sw agen  was  desig ned  primaril y for 
pas seng er  tr an spor ta ti on. If yo u plan  to 
trai ler , plea se re m emb er th at yo ur ve hicle w ill be 
p erformin g a serv ice  for  whi ch  it w as  not  prim a
ril y in ten ded.  The  addit io na l lo ad  will  affec t du
r ability,  hand lin g, econ omy  and p erfor mance. 
Tra iler to wing  not  only  pl aces  more s tress  on  the 
ve hicle,  it  a lso  calls  for mor e co nce ntrati on from 
t h e  dr ive r. 
WARNING  (continued) 
• Never  appl y additional  under coating  or 
ru st proofin g on  or near  the ex haus t manifold , 
exhaust  pipes,  ca ta ly tic  conver te r  or  hea t 
s hi elds. 
39 ,  fig . 5 d o  not  sta rt  the e ngi ne thi s co uld dama ge 
the  catalyt ic  c onverter  and  the  e ngin e! See  an 
a uthori zed Vo lkswage n dea le r or a  qualifi ed 
works hop. 
•  To avoi d dama ge to  th e ca talyti c conve rter  al
ways  rea d and  hee d th e in formation  on 
=:page  32, "Fu el suppl y". 
For  the  sake  of  environment 
Even  when  th e e missio n co ntro l syste m  is 
worki ng perf ec tly, yo u may so metim es s mell 
s ulfur  from th e ex hau st  d ep endin g on th e 
a m ount  of  sulf ur  in th e fu el  you  arc  usi ng. T he 
s m ell  ca n usua lly  be so lved  by ch angin g  to  an 
ot her  brand  of ga solin e. T railer 
For  th ese  reason s, a lwa ys fo llow  the o pera tin g 
an d dri vi ng  in stru ction s given  a nd  use  comm on 
se nse. 
T railer  hitch 
U se  a we ig ht -carry ing  hitch  co n fo rm ing 
trail er hit ch re movab le 
ball  mount. ch eck with  th e  traile r  hit ch 
10  Driving  and  protecting  the  environment  

Booklet  3.2  Tips and  Advice 
If you  are  un certain  ab out  ho w to  re pla ce a d e
f e ct ive  bulb,  see  yo u auth orize d Volk swagen 
d ea le r  for  assis ta n ce . 
Changing  the  bulb  for  the  back-up  light 
The  bu.lbs are  located in  the rear  Lid. 
Fig.  40  Boc k-up  bu lb  ho ld er 
- Open  the  rear lid. 
Jump  starting 
Jumper  cables 
- Locat e the  cover in  the rea r lid  trim 
pan el to  access  the bulb  holder  and  open 
it. 
- Ex pa nd  th e tw o  re taining  tabs in the  di
r e ct ion  of  the arrow s 
40and  pull  the 
bulb  holde r out. 
- Replac e th e defect iv e bu lb. 
- Rein stall  the  bulb  holder  securely. 
- Rein sta ll  th e co ver in  the rear  lid  trim 
panel. 
If  you  are unc ertain  about  ho w to  re plac e a de
f ec tive  bulb , see  y ou auth orized  Volkswa gen 
d ea ler for a ssis tanc e. 
The  jumper  cables have  sufficient cro ss  sec tion. 
If th e engin e does  not sta rt  beca use  the batt ery  is 
di scharg ed , yo ur  vehicl e's batt ery b e  co n
n ec te d to th e  batt ery  of anot her veh icl e 10 s tart 
t h e e ngin e. 
Jump er  cab les 
Th e cro ss  sec tion  mu st  b e a t leas t 0.03B (25 111111 2
) fo r gaso line en gin es  a nd at l eas t 
0.0 54 (35 111111 2
) fo r di ese l en gin es. 
84  What  do  I do  now? 
Note 
•  Do n ot le t the  vehicle s tou ch  eac h oth er,  oth
e rw ise  curr ent cou ld  flow a s soo n as  th e plu s(+) 
t e rm inals  are  co nne cted.  If  necess ary, u se  lon ger 
jump er  cabl es. 
•  The di sc ha rge d batt ery  mu st  be  prop erl y 
co nnec te d 
to th e ve hicl e's  elec tri ca l sys tem.  

Booklet  3.2  Tips and  Advice 
4. 
1. 
Fi g.  41  How  to  connect  the  jumper  cables 
In th e 41 th e di sc har ged  batter y 
is the c har ged  battery. 
Attaching  the  jumper  cables 
- Sw itch  off th e igniti on  on  both  vehicl es 
I.  Co nne ct one  end  of  the red  jump er to 
po siti ve 41 termin al of  the  ve
hi cle  w ith the  disch arge d  batter y@ . 
2.  Co nnect th e other  end  of  the re d 
jumper  lea d 
to the  p ositive terminal of 
th e batter y supp ly in g th e elec trici ty ® · 
3 .  Co nne ct o n e  end  of the  black jumper 
l ea d  to  the neg ative  terminal 
the 
batte ry sup plying  th e elec tricity ®· 
4 .  Conn ect the othe r end  of the black 
jumper  lead 
a  so lid m etal  co mpon ent 
w hich  is bol te d on  to  the  engin e block,  or 
onto  the e ngin e bl ock itse lf of  the  ve hicle 
wi th  the  d isc harg ed battery.  Do nor  con
n ect  it  to  a po int  n ear 
batter y@ . 
5.  Position 
leads  in su ch  a way  that 
they  cannot  come into  conta ct w ith  any 
mo vin g part s in  th e e ngine  compa rtment. 
Starting  the  engine 
6 .  Start en gine  of vehicle  providin g 
ass ista nce  with  the booster  batte ry  and  let 
it  run  at id le speed . 
7.  Start  the eng ine ofr he  ve hicl e w ith the 
di scharg ed  batter y and  wait o ne  or  two 
m inut es unt il th e  en gin e is  runn ing 
s mooth ly. 
Removing the  jump  leads 
8.  Before  yo u remov e th e jum per  ca bles, 
swi tch  off the  headli ghts  ( if th ey  are 
on). 
9.  Turn  on  the  hea te r  blower  and rea r 
w ind ow  defro ster  in  the  ve hicle wi th  th e 
d isc ha rged  battery . Thi s help s m inim iz e 
v oltag e peaks  w hich  are  ge ner ated  when 
t h e  le ad s are  disco nnect ed. 
10 . W hen  th e engin e  is  ru nnin g, d isco n
nect  the jumper  cable  in  reve rse  order  a s 
desc ribed  above. 
Con nect  th e battery  clamps  so the y ha ve  good 
metal- to- meta l co ntact  w ith the battery  termi
na ls. 
If  th e eng ine does  not start , turn  off th e s tarter 
afte r about  10  seco nds and  try aga in  afce r  ab out 
30 seco nds. 
WARNING 
S to p! B efore  wo rking in the  engine  comp art 
ment,  al ways read  and  he ed  all  WAR NIN GS 
34 . The  engin e compartment  of  any 
motor  v ehicl e is a pote ntially dan gero us  area 
and  ca n ca use se rious  per sonal  inju ry. 
WARNING 
Improp er  u se of jum per  ca bles  w hen jump 
s tarting  a ve hicl e with a dead  can ca use  a  bat 
tery  to exp lode leading  to  seriou s perso nal  i n
jury.  To  help  reduce  the risk  of  batt ery  exp lo-
s ion: 
What do  I do  now?  85  

Booklet 3.2 Tips and  Advice 
WARNING (continued) 
• Always  make  sure  that  the battery  pro
v idin g ass istance  has the  same  vo ltage  as the 
discharged  battery  (12V) and  approximately 
the  same  ca pacity (see  battery label). 
•  Neve r jump  start  a ve hicle  with 
rrozen 
batt ery.  1r a battery  is or  has  been  frozen,  re
pla ce it. 
•  Batteries  giv e 
explosive  hydrogen  gas. 
A lways  keep sparks,  open  flame  and 
smoking  materials  away  from  batteri es. 
•  Never  short out the battery  pole s by  con
necting  the positive 
and  nega tive po les 
with  eac h other . 
•  Always  follow  the  jumper  cab les ' manufac
turer's  instruct ions. 
•  Never  co nn ect  the negati ve cab le  from  the 
other  vehicle  directly  to the  negat ive  terminal 
or  the  discharged  battery.  The  hydrogen  gas 
rrom  the battery  is  exp losive. 
Towing 
WARN ING (continued) 
• Never  attac h  the negative  cable  from  the 
ve hicl e providing  starting  assistance  to parts 
of  the  fuel  syst em or  to the  brake  hoses  o r 
brake  lines. 
•  Never  a llow  the  non -in sula ted  parts  of  th e 
batt ery clamps  to touch.  Never  allow  the 
jumpe r cab le a ttached  to the positive  battery 
t ermina l to  contac t metal  parts  of the  vehicle. 
•  Alw ays  route  the  jumper  cables  so that 
th ey can not  ge t tangled  up  with  moving  parts 
in  th e engi ne c ompartment. 
the  vehicl e's  e lec
tri cal sys te m. 
•  Do not l et 
veh icles  touch  eac h oth er. Oth 
e rw ise  curr ent  could  fl ow  betwee n the ve hicles 
a s soo n as  the plu s(+)  te rminal s are 
co nn ect ed. 
67. 
86  What  do  I do  now? 
Fig.  43  The front  right  secti on  of  the vehicle:  fitti ng 
t he  towing  eye 
- Rem ove the scre w 42 usin g the 
sc rew dri ver.