Page 388 of 616
388 3-6. Other interior features
PRIUS_U (OM47668U) U.S.A.
■Stowing the luggage cover (vehicles with center auxiliary box type A
only)
■ When not using the luggage cover
Place the cover in a horizontal position.
CAUTION
■When the cargo hooks are not in use
To avoid injury, always return the cargo hooks to their positions when they
are not in use.
■ While driving
Do not place anything on the luggage cover. Such items may be thrown
about and possibly injure people in the vehicle during sudden braking or an
accident.
Remove the side deck boards and
open the center auxiliary box.
Adjust the cover so that “TOP” is facing
up.STEP1
STEP2
Page 399 of 616

399
3-6. Other interior features
3
Interior features
PRIUS_U (OM47668U) U.S.A.
■
Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. After fil-
ing a police report, call the Safe ty Connect response center at 1-
800-331-4331 and follow the prompts for Safety Connect to initiate
this service.
In addition to assisting law enforcem ent with recovery of a stolen
vehicle, Safety-Connect-equipped vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.
■ Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button
to reach the Safety Connect response center. The answering
agent will determine your vehicl e’s location, assess the emer-
gency, and dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent
that you are not experiencing an emergency.
■ Roadside Assistance
Subscribers can press the “SOS” bu tton to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, fuel deliv ery, etc. For a description of the
Roadside Assistance services and th eir limitations, please see the
Safety Connect Terms and Condit ions, which are available at
To y o t a . c o m .
Page 487 of 616

5
When trouble arises
487
5-1. Essential information
PRIUS_U (OM47668U) U.S.A.
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
● The hybrid system is operating, but the vehicle will not move.
● The vehicle makes an abnormal sound.
Emergency towing
If a tow truck is not available, in an emergency your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelet. This should only be attempted on hard, surfaced roads
for short distances below 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commerci al towing service, using a lift-type
truck or a flat bed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
If towing from the front, the vehicle ’s rear wheel and axles must be in
good condition. ( P. 491)
If they are damaged, use a towing dolly or flat bed truck.
Page 488 of 616
488 5-1. Essential information
PRIUS_U (OM47668U) U.S.A.Towing eyelet
ITO51P107
■
Emergency towing procedure
Release the parking brake.
Turn the “POWER” switch to ON mode.
Put the shift lever in “N”.
CAUTION
■While towing
● Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelet and the cable or chain.
● If the hybrid system is not operating, the power assist for the brakes and
steering will not function, making steering and braking more difficult.
NOTICE
■To prevent causing serious dama ge to the transmission
Never tow this vehicle from the rear with the four wheels on the ground.
This may cause serious damage to the transmission.
STEP1
STEP2
STEP3
Page 489 of 616
5
When trouble arises
489
5-1. Essential information
PRIUS_U (OM47668U) U.S.A.
Installing towing eyelet
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench.
ITO51P108
STEP1
ITO51P109
STEP2
ITO51P110
STEP3
■Location of the emer gency towing eyelet
P. 524
Page 490 of 616
490 5-1. Essential information
PRIUS_U (OM47668U) U.S.A.
Towing with a sling-type truck
CAUTION
■Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing. This
may lead to accidents that cause serious injury or even death.
ITO51P103
NOTICE
■ To prevent body damage
Do not tow with a sling-type truck, either from the front or rear.
Page 491 of 616
5
When trouble arises
491
5-1. Essential information
PRIUS_U (OM47668U) U.S.A.
Towing with a wheel lift-type truck
From front Release the parking brake.
From rear Use a towing dolly under the
front wheel.
ITO51P104
ITO51P105
Page 492 of 616
492 5-1. Essential information
PRIUS_U (OM47668U) U.S.A.
Using a flat bed truckIf you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
NOTICE
■To prevent causing serious damage to the transmission
Never tow this vehicle from the rear with the front wheels on the ground.
■ To prevent damaging the vehicle
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
ITO51P106