Page 495 of 592
5
When trouble arises
495
5-1. Essential information
Installing towing eyelet
Remove the eyelet cover while
pushing it.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench.
NOTICE
■To prevent causing serious dama ge to the transmission
Never tow this vehicle from the rear with the front wheels on the ground.
This may cause serious damage to the transmission.
STEP1
STEP2
STEP3
Page 496 of 592
496 5-1. Essential information
■Location of the emer gency towing eyelet
P. 512
CAUTION
■ Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing. This
may lead to accidents that cause serious injury or even death.
Page 497 of 592
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When trouble arises
497
5-1. Essential information
Towing with a sling-type truck
Towing with a wheel lift-type truck
From front Use a towing dolly under the rear
wheels.
NOTICE
■To prevent body damage
Do not tow with a sling-type truck, either from the front or rear.
Page 498 of 592
498 5-1. Essential information
From rearUse a towing dolly under the
front wheels.
Using a flat bed truck
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
NOTICE
■ To prevent causing serious damage to the transmission
Never tow this vehicle from the rear with the front wheels on the ground.
■ To prevent damaging the vehicle
●Do not tow the vehicle with the “POWER” switch in OFF.
The steering lock mechanism is not strong enough to hold the front wheel\
s
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent causing serious damage to the transmission
Never tow this vehicle from the front with the rear wheels on the ground.
Page 512 of 592
512
5-2. Steps to take in an emergency
If you have a flat tire
Remove the flat tire and replace it with the spare provided.
■Before jacking up the vehicle
●Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the hybrid system.
● Turn on the emergency flashers.
■ Location of the spare tire, jack and tools
Jack handle
Adapter
socket Towing eyelet
Jack handle
Wrench
Spare tire
Jack
Page 519 of 592
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When trouble arises
519
5-2. Steps to take in an emergency
Firmly tighten each nut two or
three times in the order shown in
the illustration.
Tightening torque:
76 ft•lbf (103 N•m, 10.5 kgf•m)
Stowing the flat tire, jack and all tools
Remove the center wheel ornament by pushing from the
reverse side. Put the flat tire on the ground
with the outer side facing up and
install the holding bracket.
Be careful not to lose the wheel
ornament.
Turn the spare tire clamp bolt clockwise with a jack handle
and adapter socket until you hear a click.
Stow the jack and all tools.
STEP4
STEP1
STEP2
STEP3
STEP4
Page 523 of 592

5
When trouble arises
523
5-2. Steps to take in an emergency
NOTICE
■Do not drive the vehicle with a flat tire.
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair.
■When replacing the tires
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your
Toyota dealer as the tire pressure
warning valve and transmitter may be damaged if not handled correctly.
■To avoid damaging the tire pressure warning valves and transmit-
ters
Do not use liquid sealants on flat tires.
■Be careful when driving over bumps with the compact spare tire
installed on the vehicle.
The vehicle becomes lower when driving with the compact spare tire
compared to when drivin g with standard tires. Be careful when driving
over uneven road surfaces.
■Driving with tire chains and the compact spare tire
Do not fit tire chains to the compact spare tire.
Tire chains may damage the vehicle body and adversely affect driving
performance.
■When stowing the flat tire
●Ensure that there is no object caught between the tire and the vehicle
underbody.
●Tighten the spare tire clamp bolt to hold the spare wheel carrier by the
hook securely.
Page 538 of 592

538
5-2. Steps to take in an emergency
If the vehicle becomes stuck
CAUTION
■When attempting to free a stuck vehicle
If you choose to rock the vehicle back and forth to free it, make sure the sur-
rounding area is clear, to avoid striki ng other vehicles, objects or persons.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident and result in death or serious injury.
NOTICE
■To avoid damaging the transmission and other components
●Avoid spinning the wheels.
● If the vehicle remains stuck after trying these procedures, the vehicle may
require towing to be freed.
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt, or snow.
Stop the hybrid system. Set t he parking brake and put the
shift lever in P.
Remove the mud, snow, or sand from around the stuck tire.
Place wood, stones or some other material to help provide
traction under the tires.
Restart the hybrid system.
Shift the shift lever to the D or R position and carefully apply
the accelerator to free the vehicle.STEP1
STEP2
STEP3
STEP4
STEP5