Vehicle maintenance and cleaning217
Safety First
Operating Instructions
Practical Tips
Technical Specifications
Regular wax applications help to protect the paintwork from environmental
contaminants
⇒page 214. It is also effective in protecting against minor
scratches.
Even if a wax solution is used regularly in the vehicle washing tunnel, it is
advisable to protect the paint with a hard wax coating at least twice a year.
Polishing the paintwork
Polishing brings back gloss to the paintwork.Polishing is only necessary if the paint has lost its shine, and the gloss cannot
be brought back by applying wax. Polishing products can be purchased in
your Authorised Service Centre.
The vehicle must be waxed after polishing if the polish used does not contain
wax compounds to seal the paint ⇒page 216, “Vehicle paint maintenance”.
Caution
To prevent damage to the paintwork:•Do not use polishes and hard wax on painted parts with a matte finish or
on plastic parts.•Do not polish your vehicle in a sandy or dusty environment.Caring for plastic parts
Solvents damage plastic parts.If normal washing fails to clean plastic parts, clean them with approved
solvent-free plastic cleaning and care products.
Caution
•The use of liquid air freshener directly over the air vents of the vehicle may
damage the plastic parts if the liquid is accidentally spilled.•Cleaning products which contain solvents will damage the material.Cleaning windows and exterior mirrorsCleaning windows
– Moisten the windows with commercially available, alcohol based glass cleaner.
– Dry the windows with a clean chamois leather or a lint-free cloth.
Removing snow
– Use a small brush to remove snow from the windows and mirrors.
Removing ice
–Use a de-icer spray.Use a clean cloth or chamois leather to dry the windows. The chamois
leathers used on painted surfaces are not suitable to clean windows because
they are soiled with wax deposits which could smear the windows.
If possible, use a de-icing spray to remove ice. If you use an ice scraper, push
it in one direction only without swinging it.
Use window cleaner or a silicone remover to clean rubber, oil, grease and sili-
cone deposits off.
Wax deposits can be removed with a special cleaner available in your Author-
ised Service Centre. Wax deposits on the windscreen could cause the wiper
blades to judder. Adding a window cleaner that dissolves wax to the wind-
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Vehicle maintenance and cleaning
220Cleaning the engine compartment
Take special care when cleaning the engine compartment.Anti-corrosion treatment
The engine compartment and the surface of the power unit are given anti-
corrosion treatment at the factory.
G o o d co r r o s i o n p r o t e c t i o n is p a r t i cu la r l y i m p o r t a n t i n wi n te r w h e n t h e v e h i c le
is frequently driven on salted roads. To prevent the salt corroding the vehicle,
the entire engine compartment should be thoroughly cleaned before and
after winter.
Yo u r A u t h o r i s e d S e r v i ce Ce n t r e has got the necessary equipment to provide
the correct cleaning and preserving products. For this reason, we recommend
having this work performed by them.
The anti-corrosion protection is usually removed if the engine compartment
is cleaned with grease removing solutions, or if you have the engine cleaned.
On commissioning this work, ensure that all surfaces, seams, joints and
components in the engine compartment are given anti-corrosion treatment.
WARNING
•When working in the engine compartment, always observe the safety
warnings ⇒page 229.•Before opening the bonnet, switch the engine off, apply the handbrake
firmly and always remove the key from the ignition.•Allow the engine to cool before you clean the engine compartment.•Do not clean the vehicle underbody, wheel arches or wheel trims
without protecting your hands and arms. You may cut yourself on sharp-
edged metal parts. Failure to comply could result in injury.•Moisture, ice and salt on the brakes may affect braking efficiency. Risk
of accident. Directly after washing, avoid sudden and sharp braking.
•Never touch the radiator fan. It is temperature-controlled and could
start automatically, even when the key is removed from the ignition!For the sake of the environment
Fuel, grease and oil deposits could be removed when the engine is washed.
The polluted water must be cleaned in an oil separator. For this reason,
engine washing should be carried out only by a qualified workshop or a petrol
station.Vehicle interior maintenancePlastic parts and dash panel cleaning– Use a clean, damp cloth to clean plastic parts and the dash panel.
– If this does not provide satisfactory results, use a special solvent-free plastic cleaning product.
WARNING
Never clean the dash panel and the airbag module surface with cleaners
containing solvents. Solvents cause the surface to become porous. If the
airbag triggered, plastic parts could become detached and cause injuries.
Caution
Cleaning products which contain solvents will damage the material.
WARNING (continued)
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Checking and refilling levels227
Safety First
Operating Instructions
Practical Tips
Technical Specifications
•High engine speed and full throttle can damage the engine when using
petrol with an octane rating lower than the correct grade for the engine.For the sake of the environment
Just one full tank of leaded fuel would seriously impair the efficiency of the
catalytic converter.Petrol additives
Petrol additives improve the quality of the petrol.The quality of the petrol influences the performance, power and life of the
engine. For this reason, you should use good quality petrol containing addi-
tives. These additives will help to prevent corrosion, keep the fuel system
clean and prevent deposits from building up in the engine.
If good quality petrol with additives is not available or engine problems occur,
the required additives must be added during refuelling.DieselDiesel*Diesel fuel must conform to DIN EN 590 (EN = “European Standard”). It must
have a cetane number (CN) of at least 51. The cetane number indicates the
ignition quality of the diesel fuel.
Notes on refuelling ⇒ page 225.
Biodiesel*
Caution
•Your vehicle is not designed to use biodiesel fuel. Never, under any
circumstances refuel with biodiesel. The use of biodiesel fuel could damage
the engine and the fuel system. The addition of biodiesel to diesel fuel by the
diesel manufacturer in accordance with standard EN 590 or DIN 51628 is
authorised and will not cause damage to the engine or the fuel system.•The diesel engine has been designed to be used exclusively with diesel
fuel conforming to standard EN 590. Never refuel or use petrol, kerosene, fuel
oil or any other type of fuel. If you accidentally fill up the vehicle with the
wrong type of fuel, do not start the engine. Seek assistance from specialised
personnel. The composition of these fuels may severely damage the fuel
system and the engine.Winter driving
Diesel can thicken in winter.Winter-grade diesel
When using summer-grade diesel fuel, difficulties may be experienced at
sub-zero temperatures because the fuel thickens due to wax separation.
Therefore, winter-grade diesel fuel is available in some countries during the
cold months. It can be used at temperatures as low as -22 °C.
In countries with different climatic conditions the diesel fuel generally sold
has different temperature characteristics. Check with an Authorised Service
Centre or filling stations in the country concerned regarding the type of diesel
fuels available.
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Checking and refilling levels
230•Never touch the radiator fan while the engine is hot, as the fan could
start up suddenly.•Never open the expansion tank when the engine is hot. The cooling
system is under pressure.•Protect face, hands and arms from any hot steam or hot coolant fluid
released by covering the cap with a large, thick rag when opening the
expansion tank.•If any tests have to be performed with the engine running, there is an
added safety risk from the rotating parts (e.g. drive belts, alternator, radi-
ator fan, etc.) and from the high-voltage ignition system.•Observe the following additional warnings if work on the fuel system or
the electrical system is necessary:
−Always disconnect the battery.
− Do not smoke.
− Never work near open flames.
− Always keep an approved fire extinguisher immediately available.Caution
When topping up fluids, make sure the correct fluid is put into the correct
filler opening. This can otherwise cause serious malfunctions or engine
damage.
For the sake of the environment
Inspect the ground underneath your vehicle regularly so that any leaks are
detected at an early stage. If you find spots of oil or other fluids, have your
vehicle inspected at the workshop.
Note
On right-hand drive vehicles some of the reservoirs mentioned below are
located on the other side of the engine compartment.Closing the bonnet– To close the bonnet, push it down until it overcomes the spring
pressure.
– Let the bonnet engage in the locking part. Do not force it ⇒ .
WARNING
•For safety reasons the bonnet must always be completely closed when
the vehicle is moving. After closing it always check that it is properly
secured. The bonnet must be flush with the adjacent body panels.•Should you notice that the bonnet is not safely secured when the
vehicle is moving, stop the vehicle immediately and close the bonnet.
Failure to do so could result in an accident.
Engine oilGeneral notesThe engine comes with a special, high quality, multi grade oil that can be
used in all seasons of the year except for those regions affected by extreme
cold.
WARNING (continued)
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Checking and refilling levels231
Safety First
Operating Instructions
Practical Tips
Technical Specifications
As the use of good quality oil is necessary for the correct operation and long
service life of the engine, when it becomes necessary to replenish or change
the oil, always use an oil that complies to the VW standards.
The specifications (VW standards) set out in the following page should
appear on the container of the service oil; when the container displays the
specific standards for petrol and diesel engines together, it means that the
oil can be used for both types of engines.
We recommend that the oil change, indicated in the Maintenance
Programme, be performed by an Authorised Service Centre or a qualified
workshop.
The correct oil specifications for your engine are listed in
⇒page 231, “Oil
properties”.
Service intervals
Service intervals can be flexible (LongLife service) or fixed (dependent on
time/distance travelled).
If the PR code that appears on the back of the Maintenance Programme
booklet is QG1, this means that your vehicle has the LongLife service
programmed. If it has the codes QG0 or QG2 the interval service is dependent
on time/distance travelled.
Flexible service intervals (LongLife*)
Special oils and processes have been developed which, depending on the
characteristics and individual driving profiles, allow to extend the oil change
service (LongLife service intervals).
Because this oil is essential for extending the service intervals, it must only
be used observing the following indications:
•Avoid mixing it with oil for fixed service intervals.•Only in exceptional circumstances, if the engine oil level is too low
⇒ page 232 and LongLife oil is not available, it is permitted to top up (once)
with oil for fixed service intervals (up to a maximum of 0.5 litres). Fixed service intervals*
If your vehicle does not have the “LongLife service interval” or it has been
disabled (by request), you may use oils for
fixed service intervals, which also
appear in ⇒page 231, “Oil properties”. In this case, your vehicle must be
serviced after a fixed interval of 1 year / 15,000 km (whatever comes first)
⇒ Booklet “Maintenance Programme”.
•In exceptional circumstances, if the engine oil level is too low
⇒ page 232 and you cannot obtain the oil specified for your vehicle, you can
put in a small quantity of oil conforming to the specification ACEA A2 or
ACEA A3 (petrol engines) or ACEA B3 or ACEA B4 (diesel engines) (up to 0.5l).
Vehicles with diesel particulate filter*
All Exeo vehicles with a diesel engine have a diesel particulate filter and must
only be filled with VW 507 00 engine oil, which has a low level of soot forma-
tion. Using other types of oil will cause a higher soot concentration and
reduce the life of the DPF. Therefore:•Avoid mixing this oil with other engine oils.•Only in exceptional circumstances, if the engine oil level is too low
⇒ page 232 and you cannot obtain the oil specified for your vehicle, can you
put in a small quantity of oil (once) conforming to the VW 506 00, VW 506 01,
VW 505 00, VW 505 01 or ACEA B3 / ACEA B4 specification. (up to 0.5 l).Oil propertiesEngine type
Specification
Petrol
VW 502 00/ VW 504 00
Diesel. Engines with particu-
late filter (DPF)
a)
a)Only use recommended oils, otherwise you may damage the engine.
VW 507 00
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Checking and refilling levels
232Engine oil additives
No type of additive should be mixed with the engine oil. The deterioration
caused by these additives is not covered by the warranty.
Note
Before a long trip, we recommend finding an engine oil that conforms to the
corresponding VW specifications and keeping it in the vehicle. This way, the
correct engine oil will always be available for a top-up if needed.Checking the oil level
Checking oil level
– Park the vehicle in a horizontal position.
– Briefly run the engine at idle speed until the service temperature
is reached and stop.
– Wait two minutes.
– Pull out the dipstick. Wipe the dipstick with a clean cloth and insert it again, pushing it in as far as it will go.
– Then pull it out once more and check the oil level ⇒page 232,
fig. 177 . If the oil level is too low, add more engine oil
⇒ page 233.
Oil level in area
–Do not top up oil.
Oil level in area
–Oil can be topped up. After topping up the oil level should be in
area .
Oil level in area
–Oil must be topped up. After topping up the oil level should be in
area .Depending on how you drive and the conditions in which the vehicle is used,
oil consumption can be up to 0.5 l/1000 km. Oil consumption is likely to be
higher for the first 5000 km. Therefore, the engine oil level must be checked
at regular intervals, preferably when filling the tank and before a journey.
Oils for LongLife service intervals *
Engine type
Specification
Petrol
VW 504 00
Diesel
VW 507 00
Fig. 177 Markings on oil
dipstick
AaAb
Aa
Ac
Aa
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