2010 SATURN VUE mileage

In Brief 1-19
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and turns on the change engine oil
light when it is time to change the
engine oil and filter. The oil life
system should be reset to 100%
only following an oil change.
Resetting the Oil Life System
1. Press the DIC vehicleinformation button to display OIL
LIFE REMAINING on the DIC.
2. Press the DIC Set/Reset button for during 5 seconds to reset the
oil life at 100%.
Be careful not to reset the oil life
display accidentally at any time
other than after the oil is
changed. It cannot be reset
accurately until the next oil
change. The oil life system can also be reset
as follows:
1. Turn the ignition key to ON/RUN
with the engine off.
2. Fully press and release the accelerator pedal three times
within five seconds.
If the change engine oil light is
not on, the system is reset.
See Engine Oil Life System
on
page 10‑10.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control, if equipped.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
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Instruments and Controls 5-11
Speedometer
The speedometer shows the
vehicle's speed in both kilometers
per hour (km/h) and miles per
hour (mph).
Odometer
The odometer shows how far the
vehicle has been driven, in either
kilometers or miles.
This vehicle has a tamper-resistant
odometer. If the vehicle needs a
new odometer installed, the new
one is set to the mileage of the old
odometer. If this is not possible, it is
set at zero and a label is put on the
driver's door to show the old
mileage reading.
Trip Odometer
The trip odometer can record the
number of miles, used in the United
States, or kilometers, used in
Canada, traveled for up to two trips.Cycle between the odometer and
trip odometers A and B by pressing
the reset button located in the lower
right area of the speedometer. Press
the reset button to tell how many
miles or kilometers have been
recorded on either Trip A or Trip B
since the trip odometer was last set
back to zero.
To reset each trip odometer to zero,
press and hold the reset button. The
reset button resets only the trip
odometer that is being displayed.
Each trip odometer must be reset
individually.
Tachometer
The tachometer displays the engine
speed in revolutions per
minute (rpm).
Fuel Gage
United StatesCanada
When the ignition is on, the fuel
gage indicates how much fuel is left
in the tank.
When the indicator nears empty, the
low fuel light comes on. There is still
a little fuel left, but the fuel tank
should be refilled soon. See Low
Fuel Warning Light
on page 5‑23for more information.
An arrow on the fuel gage indicates
the side of the vehicle the fuel door
is on.
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10-4 Vehicle Care
Vehicle Checks
Doing Your Own
Service Work
{WARNING
You can be injured and the
vehicle could be damaged if you
try to do service work on a vehicle
without knowing enough about it.
.Be sure you have sufficient
knowledge, experience,
the proper replacement
parts, and tools before
attempting any vehicle
maintenance task.(Continued)
WARNING (Continued)
.Be sure to use the proper
nuts, bolts, and other
fasteners. English and metric
fasteners can be easily
confused. If the wrong
fasteners are used, parts
can later break or fall off.
You could be hurt.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see Service
Publications Ordering Information
on
page 13‑12. This vehicle has an airbag system.
Before attempting to do your own
service work, see
Airbag System
Check on page 3‑41.
Keep a record with all parts receipts
and list the mileage and the date
of any service work performed.
See Maintenance Records
on
page 11‑10.
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10-10 Vehicle Care
Engine Oil Additives / Engine
Oil Flushes
Do not add anything to the oil.
The recommended oils with the
starburst symbol that meet GM
standards are all that is needed for
good performance and engine
protection.
Engine oil system flushes are not
recommended and could cause
engine damage not covered by the
vehicle warranty.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on engine revolutions and engine
temperature, and not on mileage.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably.For the oil life system to work
properly, the system must be reset
every time the oil is changed.
When the system has calculated
that oil life has been diminished,
it indicates that an oil change is
necessary. A change engine oil light
comes on. See
Change Engine Oil
Light
on page 5‑22. Change the oil
as soon as possible within the next
1 000 km (600 miles). It is possible
that, if driving under the best
conditions, the oil life system might
not indicate that an oil change is
necessary for over a year. However,
the engine oil and filter must be
changed at least once a year and at
this time the system must be reset.
Your dealer/retailer has trained
service people who will perform this
work using genuine parts and reset
the system. It is also important to
check the oil regularly and keep it at
the proper level. If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 miles)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
The Engine Oil Life System
calculates when to change the
engine oil and filter based on
vehicle use. Whenever the oil is
changed, reset the system so it can
calculate when the next oil change
is required. If a situation occurs
where the oil is changed prior to a
change engine oil message being
turned on, reset the system.
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13-2 Customer Information
STEP TWO :Should you need
additional assistance, in the U.S.,
contact the Saturn Customer
Assistance Center by calling
1‐800‐553‐6000. In Canada, call the
Saturn Customer Communication
Centre at 1-800-263-1999. A Saturn
Customer Assistance Center team
member will handle your call and
assist in providing product and
warranty information, the nearest
retailer location, roadside
assistance, brochures, literature
and discuss any concerns you
may have.
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Please
have the following information
available to give the Customer
Assistance Representative:
.Vehicle Identification Number
(VIN). This 17-digit number can
be found on the vehicle
registration or title, on the upper
driver side corner of the
instrument panel, or on your
roadside assistance key card.
.The name of your selling and
servicing retail facility.
.Vehicle delivery date and
present mileage.
.Your daytime and evening phone
numbers.
When contacting Saturn, please
remember that your concern will
likely be resolved at a retailer's
facility. That is why we suggest you
follow Step One first.
STEP THREE (U.S. Owners): Both
Saturn and its retailers are
committed to making sure you are
completely satisfied with your
Saturn vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, Saturn and its
retailers offer the additional
assistance of a neutral party
through our voluntary participation in
a mediation/arbitration program
called Better Business Bureau
(BBB) Auto Line. The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. This program is
available at no cost to you, our
customer.
Although you may be required to
resort to this informal dispute
resolution program prior to filing a
court action, use of the program is
free of charge and your case is
generally heard within 40 days.
If you do not agree with the decision
given in your case, you can reject it
and proceed with any other venue
for relief available to you.
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Customer Information 13-3
Contact the BBB Auto Line Program
by using the toll-free telephone
number or by writing them at the
following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage and other
factors. Saturn Corporation reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.STEP THREE (Canadian Owners):
General Motors Participation in
the Mediation/Arbitration Program
In the event that you do not feel
your concerns have been addressed
after following the procedure
outlined in Steps 1 and 2, General
Motors of Canada Limited has
committed to binding arbitration of
owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
approximately 70 days. We believe
our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge.For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685.
Alternatively, you may call the
Saturn Customer Communication
Centre, 1-800-263-1999, or you may
write to:
Mediation/Arbitration Program
c/o Customer Communication
Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100
Your inquiry should be accompanied
by the Vehicle Identification
Number (VIN).
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Customer Information 13-9
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight
warranty repairs, and public
transportation is used instead of the
retailer's shuttle service, the
expense must be supported by
original receipts and can only be up
to the maximum amount allowed by
Saturn for shuttle service. In
addition, for U.S. customers, should
you arrange transportation through
a friend or relative, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your retailer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.Courtesy Rental Vehicle
Your retailer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if your vehicle is
kept for an overnight warranty
repair. Rental reimbursement will be
limited and must be supported by
original receipts. This requires that
you sign and complete a rental
agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
You are responsible for fuel usage
charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like-vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every retailer. Please contact your
retailer for specific information
about availability. All Courtesy
Transportation arrangements will be
administered by appropriate retailer
personnel.
Saturn reserves the right to
unilaterally modify, change or
discontinue Courtesy Transportation
at any time and to resolve all
questions of claim eligibility
pursuant to the terms and
conditions described herein at its
sole discretion.
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