2010 SATURN OUTLOOK radio

10-48 Vehicle Care
.Replacement tires or wheels do
not match your vehicle's original
equipment tires or wheels. Tires
and wheels other than those
recommended for your vehicle
could prevent the TPMS from
functioning properly. SeeBuying
New Tires on page 10‑51.
.Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning it
cannot detect or signal a low tire
condition. See your dealer/retailer
for service if the TPMS malfunction
light and DIC message comes on
and stays on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. Any time you
rotate your vehicle's tires or replace
one or more of the TPMS sensors,
the identification codes will need to
be matched to the new tire/wheel
position. The sensors are matched
to the tire/wheel positions in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear
tire using a TPMS diagnostic tool.
See your dealer/retailer for service.
The TPMS sensors can also be
matched to each tire/wheel position
by increasing or decreasing the
tire's air pressure. If increasing the
tire's air pressure, do not exceed
the maximum inflation pressure
indicated on the tire's sidewall.
To decrease air-pressure out of a
tire you can use the pointed end of
the valve cap, a pencil-style air
pressure gage, or a key. You have two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes longer
than two minutes, to match the first
tire and wheel, or more than
five minutes to match all four tire
and wheel positions the matching
process stops and you need to
start over.
The TPMS sensor matching process
is outlined below:
1. Set the parking brake.
2. Turn the ignition switch to
ON/RUN with the engine off.
3. Press the Remote Keyless Entry (RKE) transmitter's LOCK and
UNLOCK buttons at the same
time for approximately
five seconds. The horn sounds
twice to signal the receiver is
in relearn mode and TIRE
LEARNING ACTIVE message
displays on the DIC screen.
4. Start with the driver side front tire.
ProCarManuals.com

Vehicle Care 10-79
Notice:Ignoring these steps
could result in costly damage to
the vehicle that would not be
covered by the warranty.
Trying to start the vehicle by
pushing or pulling it will not
work, and it could damage the
vehicle.
1. Check the other vehicle. It must
have a 12-volt battery with a
negative ground system.
Notice: If the other vehicle's
system is not a 12-volt system
with a negative ground, both
vehicles can be damaged. Only
use vehicles with 12-volt systems
with negative grounds to jump
start your vehicle.
2. Get the vehicles close enough so the jumper cables can reach,
but be sure the vehicles are not
touching each other. If they are,
it could cause a ground
connection you do not want.
You would not be able to start your vehicle, and the bad
grounding could damage the
electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put an automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking brake.
If one of the vehicles is a
four-wheel-drive vehicle, be sure
the transfer case is not in
Neutral.
Notice: If you leave the radio or
other accessories on during the
jump starting procedure, they
could be damaged. The repairs
would not be covered by the
warranty. Always turn off the
radio and other accessories when
jump starting the vehicle. 3. Turn off the ignition on both
vehicles. Unplug unnecessary
accessories plugged into the
cigarette lighter or the accessory
power outlets. Turn off the radio
and all lamps that are not
needed. This will avoid sparks
and help save both batteries.
And it could save the radio!
4. Open the hoods and locate the positive (+) and negative (−)
terminal locations on the other
vehicle. Your vehicle has a
remote positive (+) and a remote
negative (−) jump starting
terminal. See Engine
Compartment Overview
on
page 10‑6for more information
on the terminal locations.
ProCarManuals.com

Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-4
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-5
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-8
Collision Damage Repair . . . . 13-9
Service Publications Ordering Information . . . . . . 13-11
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-14
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-14
Navigation System . . . . . . . . . 13-15
Radio Frequency Identification (RFID) . . . . . . . 13-16
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-16
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your retailer and to
Saturn. Together we are committed
to providing our customers with
unparalleled service, before, during,
and after the purchase of a Saturn
vehicle, for total customer
satisfaction. We call this the Saturn
Difference. Normally, any concerns
with the sales transaction or the
operation of the vehicle are resolved
by the retailer's sales or service
departments. If, for any reason, your
ownership experience falls below
your expectations, we suggest you
take the following action:
STEP ONE: Contact the Retail
Customer Assistance Liaison. Any
member of the retail management
team has the authority and the
desire to resolve your concerns.
Normally, concerns can be quickly
resolved at this level.
ProCarManuals.com

13-14 Customer Information
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, please notify Saturn.
Call 1-800-553-6000, or write:
Saturn Customer Assistance Center
P. O. Box 33173
Detroit, MI 48232-5173
In Canada, call 1-800-263-1999,
or write:
Saturn Customer Communication
Centre
General Motors of Canada Limited
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
Your GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, your vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer/retailer
technician service your vehicle.
Some modules may also store data
about how you operate the vehicle,
such as rate of fuel consumption or
average speed. These modules may
also retain the owner’s personal
preferences, such as radio pre-sets,
seat positions, and temperature
settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that will
assist in understanding how a
vehicle's systems performed. The
EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
.How various systems in your
vehicle were operating
.Whether or not the driver and
passenger safety belts were
buckled/fastened
.How far, if at all, the driver was
pressing the accelerator and/or
brake pedal
.How fast the vehicle was
traveling
ProCarManuals.com

13-16 Customer Information
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
Rules and with RSS-210/211 of
Industry and Science Canada.
Operation is subject to the following
two conditions:
1. The device may not causeinterference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
ProCarManuals.com

INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-17
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-54
Adding Equipment to the
Airbag-Equipped Vehicle . . . . . 3-42
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-5
Air Cleaner/Filter, Engine . . . . . 10-12
Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-12
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 3-43
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-35
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-37
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-34
What Will You See After an Airbag Inflates? . . . . . . . . . . 3-35
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-33
Where Are the Airbags? . . . . . . 3-31 Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . 3-42
Passenger Status Indicator . . . 5-16
Readiness Light . . . . . . . . . . . . . . 5-15
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-41
System Check . . . . . . . . . . . . . . . . 3-29
Alarm System Anti-Theft . . . . . . . . . . . . . . . . . . . . . 2-13
All-Wheel Drive . . . . . . . . . 10-25, 9-25
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-6
Antenna
Multi-Band . . . . . . . . . . . . . . . . . . . . 7-11
Anti-Theft Alarm System . . . . . . . . . . . . . . . . 2-13
Alarm System Messages . . . . . 5-38
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-26
Warning Light . . . . . . . . . . . . . . . . . 5-21
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-86
Interior . . . . . . . . . . . . . . . . . . . . . . 10-90
Armrest Stoarge . . . . . . . . . . . . . . . . 4-1
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . 13-5 Audio Players . . . . . . . . . . . . . . . . . 7-12
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
MP3 . . . . . . . . . . . . . . . . . . . . 7-21, 7-27
Audio System Radio Reception . . . . . . . . . . . . . . 7-11
Rear Seat (RSA) . . . . . . . . . . . . . 7-43
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Automatic Transmission . . . . . . . 9-22 Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-12
Manual Mode . . . . . . . . . . . . . . . . . 9-24
Shiftlock Control System
Check . . . . . . . . . . . . . . . . . . . . . 10-25
Auxiliary Devices . . . . . . . . . . . . . . 7-33
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-24 Jump Starting . . . . . . . . . . . . . . . 10-78
Load Management . . . . . . . . . . . . . 6-7
Power Protection . . . . . . . . . . . . . . 6-8
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-33
Blade Replacement, Wiper . . . 10-26
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-45
ProCarManuals.com

i-8 INDEX
OutletsPower . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-20
Overheating, Engine . . . . . . . . . . 10-18
P
Parade Dimming . . . . . . . . . . . . . . . . 6-7
Park Shifting Into . . . . . . . . . . . . . . . . . . . 9-19
Shifting Out of . . . . . . . . . . . . . . . . 9-20
Park Tilt Mirrors . . . . . . . . . . . . . . . . 2-18
Parking
Assist, Ultrasonic . . . . . . . . . . . . . 9-32
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-27
Brake and P (Park)Mechanism Check . . . . . . . . 10-26
Over Things That Burn . . . . . . . 9-21
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-16
Passenger Sensing System . . . 3-37 Perchlorate Materials
Requirements, California . . . . . 10-3
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-45
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Protection, Battery . . . . . . . . . . . . . 6-8
Retained Accessory (RAP) . . . 9-17
Seat Adjustment . . . . . . . . . . . . . . . 3-3
Steering Fluid . . . . . . . . . . . . . . . 10-20
Windows . . . . . . . . . . . . . . . . . . . . . 2-20
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Privacy Radio Frequency
Identification (RFID) . . . . . . . 13-16
Program Courtesy Transportation . . . . . . 13-8
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-3
R
Radio Frequency
Identification (RFID) . . . . . . . . 13-16
Statement . . . . . . . . . . . . . . . . . . 13-16
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-6
CD/DVD Player . . . . . . . . . . . . . . . 7-14
Reception . . . . . . . . . . . . . . . . . . . . 7-11
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Reading Lamps . . . . . . . . . . . . . . . . . 6-6
Rear Climate Control System . . . . . . . . . . . . . . . . . 8-10, 8-11
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . . . 7-43
Rear Seat Entertainment System . . . . . . . . . . . . . . . . . . . . . . . 7-35
Rear Seat Audio (RSA) . . . . . . . 7-43
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-9
Rear Vision Camera (RVC) . . . . 9-34
Rear Window Washer/Wiper . . . . 5-6
Rearview Mirrors . . . . . . . . . . . . . . 2-18 Automatic Dimming . . . . . . . . . . . 2-18
ProCarManuals.com

INDEX i-9
Reclining Seatbacks . . . . . . . . . . . . 3-6
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . 11-7
Recommended Fuel . . . . . . . . . . . 9-39
Records Maintenance . . . . . . . . . . . . . . . . . . 11-9
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 10-83
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-5
Remote Keyless Entry
(RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Bulbs . . . . . . . . . . . 10-29
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-43
Maintenance . . . . . . . . . . . . . . . . . . 11-8
Replacing Airbag System . . . . . . 3-43
Replacing LATCH System Parts After a Crash . . . . . . . . . . . 3-58
Replacing Safety Belt
System Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . . . 3-29 Reporting Safety Defects
Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-14
U.S. Government . . . . . . . . . . . 13-13
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-17
Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . . 5-38
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 13-5
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-22
Roof Rack System . . . . . . . . . . . . . . 4-4
Rotation, Tires . . . . . . . . . . . . . . . . 10-49
Routing, Engine Drive Belt . . . . . 12-3
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-22
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-14Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Extender . . . . . . . . . . . . . . . . . . . . . . 3-28
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-18
Lap-Shoulder Belt . . . . . . . . . . . . 3-23 Safety Belts (cont.)
Reminders . . . . . . . . . . . . . . . . . . . . 5-15
Replacing After a Crash . . . . . . 3-29
Use During Pregnancy . . . . . . . . 3-28
Safety Defects Reporting Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-14
U.S. Government . . . . . . . . . . . 13-13
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-8
Safety System Check . . . . . . . . . . 3-28
Satellite Radio . . . . . . . . . . . . . . . . . . 7-7
Scheduled Maintenance . . . . . . . 11-2
Scheduling Appointments . . . . . . 13-7
Sealant Kit, Tire . . . . . . . . . . . . . . 10-59
Seats
Adjustment, Front . . . . . . . . . . . . . . 3-3
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated and Ventilated Front . . . 3-8
Heated Front . . . . . . . . . . . . . . . . . . 3-8
Lumbar Adjustment, Front . . . . . 3-5
Power Adjustment, Front . . . . . . 3-3
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Reclining Seatbacks . . . . . . . . . . . 3-6
Third Row Seat . . . . . . . . . . . . . . . 3-11
Secondary Latch System . . . . . 10-76
Securing Child Restraints . . . . . . . . . . . . . . 3-58, 3-60
ProCarManuals.com