2010 SATURN OUTLOOK lock

Service and Maintenance 11-7
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
UsageFluid/Lubricant
Engine Oil Engine oil which meets GM Standard GM6094M and displays the
American Petroleum Institute Certified for Gasoline Engines starburst
symbol. To determine the proper viscosity for the vehicle's engine, see
Engine Oil on page 10‑8.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL
®Coolant.
See Engine Coolant on page 10‑14.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. U.S. 88862806, in
Canada 88862807).
Windshield Washer Optikleen
®Washer Solvent.
Hydraulic Power Steering System GM Power Steering Fluid (GM Part No. U.S. 89021184, in
Canada 89021186).
Automatic Transmission DEXRON
®-VI Automatic Transmission Fluid.
Carrier Assembly —Differential (Rear
Drive Module) and Transfer Case (Power Transfer Unit) SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 89021677, in
Canada 89021678).
Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in
Canada 10953474).
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13-6 Customer Information
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
.Telephone number of your
location
.Location of the vehicle
.Model, year, color, and license
plate number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided up to 5 years/
100,000 miles (160 000 km),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Saturn and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Saturn and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service is
provided to unlock the vehicle if
you are locked out. A remote
unlock may be available if you
have OnStar
®. For security
reasons, the driver must present
identification before this service
is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Saturn retailer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in
sand, mud, or snow.
.Flat Tire Change: Service is
provided to change a flat tire
with the spare tire. The spare
tire, if equipped, must be in good
condition and properly inflated.
It is the owner's responsibility for
the repair or replacement of the
tire if it is not covered by the
warranty.
.Battery Jump Start: Service is
provided to jump start a dead
battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
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Customer Information 13-7
.Mounting, dismounting or
changing of snow tires, chains,
or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to Canadian
Purchased Vehicles
.Fuel delivery:Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
limit of six requests per year.
Additional travel information is
also available. Allow three
weeks for delivery.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometres from where
your trip was started to
qualify. General Motors of
Canada Limited requires
pre-authorization, original
detailed receipts, and a copy
of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help you make arrangements
and explain how to receive
payment.
.Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When your vehicle requires
warranty service, contact your
dealer/retailer and request an
appointment. By scheduling a
service appointment and advising
your service consultant of your
transportation needs, your dealer/
retailer can help minimize your
inconvenience.
If your vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety-related. If it is, please call
your dealership/retailer, let them
know this, and ask for instructions.
If the dealer/retailer requests you to
bring the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for the
same day repair.
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13-14 Customer Information
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, please notify Saturn.
Call 1-800-553-6000, or write:
Saturn Customer Assistance Center
P. O. Box 33173
Detroit, MI 48232-5173
In Canada, call 1-800-263-1999,
or write:
Saturn Customer Communication
Centre
General Motors of Canada Limited
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
Your GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, your vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer/retailer
technician service your vehicle.
Some modules may also store data
about how you operate the vehicle,
such as rate of fuel consumption or
average speed. These modules may
also retain the owner’s personal
preferences, such as radio pre-sets,
seat positions, and temperature
settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that will
assist in understanding how a
vehicle's systems performed. The
EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
.How various systems in your
vehicle were operating
.Whether or not the driver and
passenger safety belts were
buckled/fastened
.How far, if at all, the driver was
pressing the accelerator and/or
brake pedal
.How fast the vehicle was
traveling
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13-16 Customer Information
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
Rules and with RSS-210/211 of
Industry and Science Canada.
Operation is subject to the following
two conditions:
1. The device may not causeinterference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
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INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-17
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-54
Adding Equipment to the
Airbag-Equipped Vehicle . . . . . 3-42
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-5
Air Cleaner/Filter, Engine . . . . . 10-12
Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-12
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 3-43
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-35
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-37
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-34
What Will You See After an Airbag Inflates? . . . . . . . . . . 3-35
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-33
Where Are the Airbags? . . . . . . 3-31 Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . 3-42
Passenger Status Indicator . . . 5-16
Readiness Light . . . . . . . . . . . . . . 5-15
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-41
System Check . . . . . . . . . . . . . . . . 3-29
Alarm System Anti-Theft . . . . . . . . . . . . . . . . . . . . . 2-13
All-Wheel Drive . . . . . . . . . 10-25, 9-25
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-6
Antenna
Multi-Band . . . . . . . . . . . . . . . . . . . . 7-11
Anti-Theft Alarm System . . . . . . . . . . . . . . . . 2-13
Alarm System Messages . . . . . 5-38
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-26
Warning Light . . . . . . . . . . . . . . . . . 5-21
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-86
Interior . . . . . . . . . . . . . . . . . . . . . . 10-90
Armrest Stoarge . . . . . . . . . . . . . . . . 4-1
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . 13-5 Audio Players . . . . . . . . . . . . . . . . . 7-12
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
MP3 . . . . . . . . . . . . . . . . . . . . 7-21, 7-27
Audio System Radio Reception . . . . . . . . . . . . . . 7-11
Rear Seat (RSA) . . . . . . . . . . . . . 7-43
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Automatic Transmission . . . . . . . 9-22 Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-12
Manual Mode . . . . . . . . . . . . . . . . . 9-24
Shiftlock Control System
Check . . . . . . . . . . . . . . . . . . . . . 10-25
Auxiliary Devices . . . . . . . . . . . . . . 7-33
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-24 Jump Starting . . . . . . . . . . . . . . . 10-78
Load Management . . . . . . . . . . . . . 6-7
Power Protection . . . . . . . . . . . . . . 6-8
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-33
Blade Replacement, Wiper . . . 10-26
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-45
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i-2 INDEX
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-22Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-26
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-27
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-23
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-27
System Messages . . . . . . . . . . . . 5-34
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-15
Bulb Replacement . . . . . . . . . . . . 10-29
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-5
Halogen Bulbs . . . . . . . . . . . . . . 10-28
Headlamp Aiming . . . . . . . . . . . 10-27
Headlamps . . . . . . . . . . . . . . . . . 10-28
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . 10-28
License Plate Lamps . . . . . . . 10-29
Taillamps, Turn Signal,
Sidemarker, and
Stoplamps . . . . . . . . . . . . . . . . 10-28
Buying New Tires . . . . . . . . . . . . . 10-51C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-6
California Fuel Requirements . . . . . . . . . . . 9-39
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-3
Camera, Rear Vision . . . . . . . . . . 9-34
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-21
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Winter Driving . . . . . . . . . . . . . . . . . 9-8
Cargo
Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Management System . . . . . . . . . . 4-3
Tie Downs . . . . . . . . . . . . . . . . . . . . . 4-3
Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD DVD Player . . . . . . . . . . . . . . . . . . . 7-14
CD Player . . . . . . . . . . . . . . . . . . . . . 7-12
Center Console Storage . . . . . . . . 4-1
Chains, Tire . . . . . . . . . . . . . . . . . . 10-56 Charging System Light . . . . . . . . 5-17
Check
Engine Lamp . . . . . . . . . . . . . . . . . 5-17
IgnitionTransmission Lock . . . . . . . . 10-26
Child Restraints Infants and Young
Children . . . . . . . . . . . . . . . . . . . . . 3-46
Lower Anchors and Tethers for Children . . . . . . . . . 3-52
Older Children . . . . . . . . . . . . . . . . 3-44
Securing . . . . . . . . . . . . . . . . 3-58, 3-60
Systems . . . . . . . . . . . . . . . . . . . . . . 3-49
Where to Put the Restraint . . . 3-50
Circuit Breakers . . . . . . . . . . . . . . 10-31
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-86
Interior Care . . . . . . . . . . . . . . . . 10-90
Climate Control Systems . . . . . . . 8-1 Dual Automatic . . . . . . . . . . . . . . . . 8-4
Rear . . . . . . . . . . . . . . . . . . . . 8-10, 8-11
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Cluster, IP . . . . . . . . . . . . . . . . . . . . . 5-12
Collision Damage Repair . . . . . . 13-9
Compact Spare Tire . . . . . . . . . . 10-77
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-6
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INDEX i-3
Compressor Kit, TireSealant . . . . . . . . . . . . . . . . . . . . . . 10-59
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convenience Net . . . . . . . . . . . . . . . 4-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-16
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-14
Engine Temperature Gage . . . . 5-14
Engine Temperature
Warning Light . . . . . . . . . . . . . . . 5-22
Cooling System . . . . . . . . . . . . . . . 10-14
Engine Messages . . . . . . . . . . . . 5-35
Courtesy Lamps . . . . . . . . . . . . . . . . 6-5
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . 13-8
Covers
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Cruise Control . . . . . . . . . . . . . . . . . 9-30 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-4 Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-4
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-4 Customer Information
Service Publications
Ordering Information . . . . . . .13-11
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . 13-1
D
Damage Repair, Collision . . . . . . 13-9
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-14
Daytime Running Lamps/ Automatic Headlamp
System . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Defensive Driving . . . . . . . . . . . . . . . 9-2
Delayed Entry Lighting . . . . . . . . . 6-6
Delayed Exit Lighting . . . . . . . . . . . 6-7
Delayed Headlamps . . . . . . . . . . . . 6-3
Delayed Locking . . . . . . . . . . . . . . . . 2-7
Devices, Auxiliary . . . . . . . . . . . . . 7-33
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-5
Door Ajar Messages . . . . . . . . . . . . . . . 5-34
Delayed Locking . . . . . . . . . . . . . . . 2-7
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-7 Drive Systems
All-Wheel Drive . . . . . . . 10-25, 9-25
Driver Information Center (DIC) . . . . . . . . . . . 5-24, 5-30
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-44
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Highway Hypnosis . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . 9-7
If the Vehicle is Stuck . . . . . . . . . 9-10
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . . 9-10
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . 1-20
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-4
DVD
Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-35
DVD/CD Player . . . . . . . . . . . . . . . . 7-14
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