If Your Vehicle is Stuck in Sand,
Mud, Ice, or Snow
Slowly and cautiously spin the wheels to free the
vehicle when stuck in sand, mud, ice, or snow. See
Rocking Your Vehicle to Get It Out on page 5-18.
If the vehicle has a traction system, it can often help to
free a stuck vehicle. Refer to the vehicle’s traction
system in the Index. If stuck too severely for the traction
system to free the vehicle, turn the traction system off
and use the rocking method.
{WARNING:
If the vehicle’s tires spin at high speed, they can
explode, and you or others could be injured. The
vehicle can overheat, causing an engine
compartment fire or other damage. Spin the
wheels as little as possible and avoid going above
55 km/h (35 mph) as shown on the speedometer.
For information about using tire chains on the vehicle,
seeTire Chains on page 6-65.
Rocking Your Vehicle to Get It Out
Turn the steering wheel left and right to clear the
area around the front wheels. Turn off any traction or
stability system. Shift back and forth between
R (Reverse) and a forward gear, spinning the wheels as
little as possible. To prevent transmission wear, wait
until the wheels stop spinning before shifting gears.
Release the accelerator pedal while shifting, and press
lightly on the accelerator pedal when the transmission
is in gear. Slowly spinning the wheels in the forward and
reverse directions causes a rocking motion that could
free the vehicle. If that does not get the vehicle out after
a few tries, it might need to be towed out. If the
vehicle does need to be towed out, seeTowing Your
Vehicle on page 5-24.
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ProCarManuals.com
Services Not Included in Roadside
Assistance
•Impound towing caused by violation of any laws.
•Legal fines.
•Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
•Towing or services for vehicles driven on a
non-public road or highway.
Services Speci c to Canadian
Purchased Vehicles
•Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be
restricted. Propane and other fuels are not provided
through this service.
•Lock-Out Service:Vehicle registration is required.
•Trip Routing Service:Detailed maps of North
America are provided when requested either
with the most direct route or the most scenic
route. There is a limit of six requests per year.
Additional travel information is also available. Allow
three weeks for delivery.
•Trip Interruption Bene ts and Assistance:Must
be over 250 kilometres from where your trip was
started to qualify. General Motors of Canada Limited
requires pre-authorization, original detailed
receipts, and a copy of the repair orders. Once
authorization has been received, the Roadside
Assistance advisor will help you make arrangements
and explain how to receive payment.
•Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor
for repairs not covered by the warranty are
the owner responsibility.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
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