2010 SATURN AURA mileage

Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here are some
driving tips to get the best fuel economy possible.
•Avoid fast starts and accelerate smoothly.
•Brake gradually and avoid abrupt stops.
•Avoid idling the engine for long periods of time.
•When road and weather conditions are appropriate,
use cruise control, if equipped.
•Always follow posted speed limits or drive more
slowly when conditions require.
•Keep vehicle tires properly inflated.
•Combine several trips into a single trip.
•Replace the vehicle’s tires with the same
TPC Spec number molded into the tire’s
sidewall near the size.
•Follow recommended scheduled maintenance.
Roadside Assistance Program
U.S.:1-800-553-6000
TTY Users:1-888-889-2438
Canada:1-800-268-6800
As the owner of a new Saturn, you are automatically
enrolled in the Roadside Assistance program. This
program provides technically trained advisors who are
available 24 hours a day, 365 days a year, minor repair
information or towing arrangements.
Roadside Assistance and OnStar
If you have a current OnStar subscription, press the
OnStar button and the current GPS location will be sent
to an OnStar Advisor who will assess your problem,
contact Roadside Assistance, and relay exact location to
get you the help you need.
Online Owner Center
The Online Owner Center is a complimentary service
that includes online service reminders, vehicle
maintenance tips, online owner manual, special
privileges and more.
Sign up today at:www.gmownercenter.com/saturn
(U.S.) orwww.gm.ca(Canada).
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Speedometer and Odometer
The speedometer shows the speed in miles per hour
(mph) or kilometers per hour (km/h). SeeDIC Vehicle
Personalization on page 4-46for more information.
The odometer shows how far the vehicle has been
driven, in either miles (used in the United States) or
kilometers (used in Canada).
This vehicle has a tamper resistant odometer. The
digital odometer will read 999,999 if it is turned back.
If the vehicle needs a new odometer installed, if
possible, it must be set to the mileage total of the old
odometer. If that is not possible, then it is set at zero and
a label must be put on the driver’s door to show the
old mileage reading when the new odometer was
installed.
Trip Odometer
The trip odometer can show how far the vehicle has
been driven since the odometer was last reset.
The trip odometer is accessed and reset through the
Driver Information Center (DIC). SeeDIC Operation and
Displays on page 4-40for more information.
Tachometer
The tachometer displays the engine speed in revolutions
per minute (rpm).
Safety Belt Reminders
Safety Belt Reminder Light
When the engine is started, a chime sounds for several
seconds to remind a driver to fasten the safety belt,
unless the driver safety belt is already buckled.
The safety belt light comes
on and stays on for
several seconds, then
flashes for several more.
This chime and light are repeated if the driver remains
unbuckled and the vehicle is in motion. If the driver
safety belt is already buckled, neither the chime nor the
light comes on.
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Keep a record with all parts receipts and list the mileage
and the date of any service work performed. See
Maintenance Record on page 7-13.
Adding Equipment to the Outside of
the Vehicle
Things added to the outside of the vehicle can affect the
airflow around it. This can cause wind noise and can
affect fuel economy and windshield washer performance.
Check with your dealer/retailer before adding equipment
to the outside of the vehicle.
Fuel
Use of the recommended fuel is an important part of the
proper maintenance of this vehicle. To help keep the
engine clean and maintain optimum vehicle
performance, we recommend the use of gasoline
advertised as TOP TIER Detergent Gasoline.
Look for the TOP TIER label on the fuel pump to ensure
gasoline meets enhanced detergency standards
developed by auto companies. A list of marketers
providing TOP TIER Detergent Gasoline can be found
at www.toptiergas.com.The 8th digit of the Vehicle Identification Number (VIN)
shows the code letter or number that identifies the
vehicle’s engine. The VIN is at the top left of the
instrument panel. SeeVehicle Identication Number
(VIN) on page 6-95.
If the vehicle has the 2.4L L4 engine (VIN Code 0), you
can use either unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85). SeeFuel E85
(85% Ethanol) on page 6-8. In all other engines, use
only the unleaded gasoline described underGasoline
Octane on page 6-6.
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Engine Oil Additives / Engine Oil
Flushes
Do not add anything to the oil. The recommended oils
with the starburst symbol that meet GM Standard
GM6094M are all that is needed for good performance
and engine protection.
Engine oil system flushes are not recommended and
could cause engine damage not covered by the vehicle
warranty.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system that indicates when
to change the engine oil and filter. This is based on
engine revolutions and engine temperature, and not on
mileage. Based on driving conditions, the mileage at
which an oil change is indicated can vary considerably.
For the oil life system to work properly, the system
must be reset every time the oil is changed.When the system has calculated that oil life has been
diminished, it indicates that an oil change is necessary.
A CHANGE OIL SOON message comes on. SeeDIC
Warnings and Messages on page 4-42. Change
the oil as soon as possible within the next 600 miles
(1 000 km). It is possible that, if driving under the best
conditions, the oil life system might not indicate that
an oil change is necessary for over a year. However, the
engine oil and filter must be changed at least once a
year and at this time the system must be reset.
Your dealer/retailer has trained service people who will
perform this work using genuine parts and reset the
system. It is also important to check the oil regularly and
keep it at the proper level.
If the system is ever reset accidentally, the oil must be
changed at 3,000 miles (5 000 km) since the last oil
change. Remember to reset the oil life system whenever
the oil is changed.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your retailer and to Saturn. Together we are committed
to providing our customers with unparalleled service,
before, during, and after the purchase of a Saturn
vehicle, for total customer satisfaction. We call this the
Saturn Difference. Normally, any concerns with the
sales transaction or the operation of the vehicle
are resolved by the retailer’s sales or service
departments. If, for any reason, your ownership
experience falls below your expectations, we suggest
you take the following action:
STEP ONE:Contact the Retail Customer Assistance
Liaison. Any member of the retail management team has
the authority and the desire to resolve your concerns.
Normally, concerns can be quickly resolved at this level.
STEP TWO:Should you need additional assistance,
in the U.S., contact the Saturn Customer Assistance
Center by calling 1-800-553-6000. In Canada, call
the Saturn Customer Communication Centre at
1-800-263-1999. A Saturn Customer Assistance Center
team member will handle your call and assist in
providing product and warranty information, the nearestretailer location, roadside assistance, brochures,
literature and discuss any concerns you may have.
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:•Vehicle Identification Number (VIN). This 17-digit
number can be found on the vehicle registration
or title, on the upper driver side corner of the
instrument panel, or on your roadside assistance
key card.
•The name of your selling and servicing retail facility.
•Vehicle delivery date and present mileage.
•Your daytime and evening phone numbers.
When contacting Saturn, please remember that your
concern will likely be resolved at a retailer’s facility. That
is why we suggest you follow Step One first.
STEP THREE (U.S. Owners):Both Saturn and its
retailers are committed to making sure you are
completely satisfied with your Saturn vehicle. However,
if you continue to remain unsatisfied after following
the procedure outlined in Steps One and Two, Saturn
and its retailers offer the additional assistance of a
neutral party through our voluntary participation
in a mediation/arbitration program called Better Business
Bureau (BBB) Auto Line.
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The BBB Auto Line Program is an out-of-court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. This program is available at no cost
to you, our customer.
Although you may be required to resort to this informal
dispute resolution program prior to filing a court
action, use of the program is free of charge and your
case is generally heard within 40 days. If you do
not agree with the decision given in your case, you can
reject it and proceed with any other venue for relief
available to you.
Contact the BBB Auto Line Program by using the
toll-free telephone number or by writing them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goautoThis program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. Saturn Corporation reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.
STEP THREE (Canadian Owners):
General Motors Participation in the
Mediation/Arbitration Program
In the event that you do not feel your concerns have
been addressed after following the procedure outlined in
Steps 1 and 2, General Motors of Canada Limited
has committed to binding arbitration of owner disputes
involving factory-related vehicle service claims. The
program provides for the review of the facts involved by
an impartial third party arbiter, and may include an
informal hearing before the arbiter. The program
is designed so that the entire dispute settlement
process, from the time you file your complaint to the
final decision, should be completed in approximately
70 days. We believe our impartial program offers
advantages over courts in most jurisdictions because
it is informal, quick, and free of charge.
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be supported by original receipts. See your retailer for
information regarding the allowance amounts for
reimbursement of fuel or other transportation costs.
Courtesy Rental Vehicle
Your retailer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usage
charges and may also be responsible for taxes, levies,
usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every retailer. Please contact your retailer
for specific information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate retailer personnel.Saturn reserves the right to unilaterally modify, change
or discontinue Courtesy Transportation at any time
and to resolve all questions of claim eligibility pursuant
to the terms and conditions described herein at its
sole discretion.
Collision Damage Repair
If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualified
technician using the proper equipment and quality
replacement parts. Poorly performed collision repairs
diminish your vehicle’s resale value, and safety
performance can be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new parts made with
the same materials and construction methods as
the parts with which your vehicle was originally built.
Genuine GM Collision parts are your best choice
to ensure that your vehicle’s designed appearance,
durability, and safety are preserved. The use of Genuine
GM parts can help maintain your GM New Vehicle
Warranty.
Recycled original equipment parts may also be used for
repair. These parts are typically removed from vehicles
that were total losses in prior crashes. In most cases,
the parts being recycled are from undamaged sections
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