2010 SATURN AURA tow

•3.6L Engine Only: Automatic transmission fluid
change (severe service) for vehicles mainly driven in
heavy city traffic in hot weather, in hilly or
mountainous terrain, when frequently towing a
trailer, or used for taxi, police, or delivery service.
SeeAutomatic Transmission Fluid on page 6-23.
First Engine Oil Change After Every
160 000 km/100,000 Miles
•
3.6L Engine Only: Automatic transmission fluid
change (normal service). SeeAutomatic
Transmission Fluid on page 6-23.
•Spark plug replacement and spark plug wires
inspection.An Emission Control Service.
First Engine Oil Change After Every
240 000 km/150,000 Miles
•
Engine cooling system drain, flush, and refill,
cooling system and cap pressure check, and
cleaning of outside of radiator and air conditioning
condenser (or every 5 years, whichever occurs
first). SeeEngine Coolant on page 6-25.An
Emission Control Service.
•Engine accessory drive belt inspection for fraying,
excessive cracks, or obvious damage and
replacement, if needed.An Emission Control
Service.
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GM Mobility Reimbursement
Program
This program, available to qualified applicants, can
reimburse you up to $1,000 toward eligible aftermarket
driver or passenger adaptive equipment you may
require for your vehicle such as hand controls,
wheelchair/scooter lifts, etc.
The offer is available for a limited period of time from
the date of vehicle purchase/lease.
For more details, or to determine your vehicle’s
eligibility, visit your Saturn retailer or call the Saturn
Customer Assistance Center at 1-800-553-6000.
Text telephone (TTY) users, call 1-800-833-6000.
In Canada, customers may call the Saturn Customer
Communication Centre at 1-800-263-1999. TTY users in
Canada may call 1-800-263-3830.
Roadside Assistance Program
For U.S. purchased vehicles, call1-800-553-6000;
(Text Telephone (TTY): 1-800-889-2438).
For Canadian purchased vehicles, call1-800-268-6800.
Service is available 24 hours a day, 365 days a year.
Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
•Your name, home address, and home telephone
number
•Telephone number of your location
•Location of the vehicle
•Model, year, color, and license plate number of the
vehicle
•Odometer reading, Vehicle Identification Number
(VIN), and delivery date of the vehicle
•Description of the problem
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Coverage
Services are provided up to 5 years/100,000 miles
(160 000 km), whichever comes first.
In the U.S., anyone driving the vehicle is covered. In
Canada, a person driving the vehicle without permission
from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. Saturn and General Motors of Canada
Limited reserve the right to make any changes or
discontinue the Roadside Assistance program at any
time without notification.
Saturn and General Motors of Canada Limited reserve
the right to limit services or payment to an owner or
driver if they decide the claims are made too often, or
the same type of claim is made many times.
Services Provided
•Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
•Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may
be available if you have OnStar
®. For security
reasons, the driver must present identification
before this service is given.
•Emergency Tow From a Public Road or
Highway:Tow to the nearest Saturn retailer for
warranty service, or if the vehicle was in a crash and
cannot be driven. Assistance is also given when
the vehicle is stuck in sand, mud, or snow.
•Flat Tire Change:Service is provided to change a
flat tire with the spare tire. The spare tire, if
equipped, must be in good condition and properly
inflated. It is the owner’s responsibility for the repair
or replacement of the tire if it is not covered by
the warranty.
•Battery Jump Start:Service is provided to jump
start a dead battery.
•Trip Interruption Benets and Assistance:If your
trip is interrupted due to a warranty failure, incidental
expenses may be reimbursed during the 5 years/
100,000 miles (160 000 km) Powertrain warranty
period. Items considered are hotel, meals, and
rental car.
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Services Not Included in Roadside
Assistance
•Impound towing caused by violation of any laws.
•Legal fines.
•Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
•Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
•Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be
restricted. Propane and other fuels are not provided
through this service.
•Lock-Out Service:Vehicle registration is required.
•Trip Routing Service:Detailed maps of North
America are provided when requested either
with the most direct route or the most scenic
route. There is a limit of six requests per year.
Additional travel information is also available. Allow
three weeks for delivery.
•Trip Interruption Benets and Assistance:Must
be over 250 kilometres from where your trip was
started to qualify. General Motors of Canada Limited
requires pre-authorization, original detailed
receipts, and a copy of the repair orders. Once
authorization has been received, the Roadside
Assistance advisor will help you make arrangements
and explain how to receive payment.
•Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor
for repairs not covered by the warranty are
the owner responsibility.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
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If a Crash Occurs
Here is what to do if you are involved in a crash.
•Check to make sure that you are all right. If you are
uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
•If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your
vehicle only if its position puts you in danger or you
are instructed to move it by a police officer.
•Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
•If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 8-6for more information.
•If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from
the tow truck operator or write down the driver’s
name, the service’s name, and the phone number.
•Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these
items in your vehicle.
•Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identification Number (VIN), insurance company
and policy number, and a general description of the
damage to the other vehicle.
•If possible, call your insurance company from the
scene of the crash. They will walk you through
the information they will need. If they ask for
a police report, phone or go to the police
department headquarters the next day and you can
get a copy of the report for a nominal fee. In
some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
•Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to fix the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
•Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
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Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts.
Remember if your vehicle is leased you may be
obligated to have the vehicle repaired with Genuine GM
parts, even if your insurance coverage does not pay
the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA),
in addition to notifying Saturn Corporation.
If NHTSA receives similar complaints, it could
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it could
order a recall and remedy campaign. However,
NHTSA cannot become involved in individual
problems between you, your retailer or Saturn
Corporation.
To contact NHTSA, call the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY: 1-800-424-9153);
go to Safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C., 20590
You can also obtain other information about motor
vehicle safety from Safercar.gov.
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C
Calibration.....................................................3-33
California
Perchlorate Materials Requirements................. 6-4
Warning....................................................... 6-4
California Fuel.................................................. 6-6
Call Waiting...................................................4-76
Calling for Assistance........................................ 8-6
Canadian Owners............................................... iii
Canceling a Remote Start.................................. 1-5
Capacities and Specifications..........................6-105
Carbon Monoxide
Engine Exhaust...........................................3-30
Trunk.........................................................3-11
Winter Driving.............................................5-16
Care of
Safety Belts................................................6-91
Care of CDs ..................................................4-59
Care of the CD Player.....................................4-59
CD Messages................................................4-59
CD, MP3 .......................................................4-61
Cellular Phone Usage......................................4-83
Center Console Storage...................................3-41
Certification Label...........................................5-22
Chains, Tire...................................................6-65
Changing a Tire When Trailer Towing................5-33
Charging System Light....................................4-30Check
Engine Lamp..............................................4-34
Check Engine Light.........................................4-34
Checking Coolant............................................6-26
Checking Engine Oil........................................6-17
Checking Things Under the Hood......................6-12
Chemical Paint Spotting...................................6-95
Child Restraints
Infants and Young Children...........................2-35
Lower Anchors and Tethers for Children..........2-44
Older Children.............................................2-32
Securing a Child Restraint in a Rear Seat
Position..................................................2-51
Securing a Child Restraint in the Right Front
Seat Position...........................................2-54
Systems.....................................................2-39
Where to Put the Restraint...........................2-42
Chime Level Adjustment..................................4-84
Cleaning
Aluminum Wheels........................................6-94
Exterior Lamps/Lenses.................................6-92
Fabric/Carpet..............................................6-90
Finish Care.................................................6-92
Instrument Panel, Vinyl, and Other Plastic
Surfaces.................................................6-91
Interior.......................................................6-89
Leather......................................................6-91
Tires..........................................................6-94
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Dinghy Towing................................................5-25
Disarming the System.....................................3-16
Disc, MP3......................................................4-61
Doing Your Own Service Work........................... 6-4
Dolly Towing..................................................5-26
Dome Lamps .................................................4-13
Door
Ajar Reminder.............................................. 3-8
Delayed Locking........................................... 3-9
Locks.......................................................... 3-8
Power Locks................................................ 3-8
Programmable Automatic Door Locks............... 3-9
Rear Door Security Locks.............................3-10
Driver Information Center (DIC).........................4-39
DIC Operation and Displays..........................4-40
DIC Vehicle Personalization..........................4-46
DIC Warnings and Messages........................4-42
Driver Shift Control.........................................1-14
Driver Shift Control (DSC)................................3-24
Driving
At Night.....................................................5-12
Before a Long Trip......................................5-14
Defensive..................................................... 5-2
Drunk.......................................................... 5-2
Highway Hypnosis.......................................5-14
Hill and Mountain Roads..............................5-15
In Rain and on Wet Roads...........................5-13Driving (cont.)
Loss of Control...........................................5-11
Off-Road Recovery......................................5-11
Rocking Your Vehicle to Get it Out.................5-18
Winter........................................................5-16
Driving for Better Fuel Economy.......................1-23
Driving on Grades...........................................5-32
Driving on Snow or Ice....................................5-16
Driving with a Trailer.......................................5-31
Dual Tone Multi-Frequency (DTMF) Tones..........4-77
E
E85 Fuel......................................................... 6-8
EDR .............................................................8-15
Ejecting a CD................................................4-58
Electric Power Steering..................................... 5-9
Electrical Equipment, Add-On............................6-96
Electrical System
Engine Compartment Fuse Block.................6-100
Fuses........................................................6-97
Instrument Panel Fuse Block.........................6-97
Power Windows and Other Power Options......6-97
Rear Compartment Fuse Block....................6-102
Windshield Wiper Fuses...............................6-96
Electronic Immobilizer
PASS-Key
®III+...........................................3-17
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