Symptom Possible cause Possible solution
The GPS indicator on the screen remains gray. GPS signals cannot be received under certain conditions,
such as in a parking garage, on a road with many tall
buildings, etc.Drive on an open, straight road for a while.
GPS signals cannot be received because objects are placed
on the instrument panel.Remove the objects from the instrument panel.
A sufficient number of GPS satellites is not available. Wait for the satellites to move to locations available for the navi-
gation system.
The location of the vehicle icon is misaligned from
the actual position.When using tire chains or replacing the tires, speed calcula-
tions based on the speed sensor may be incorrect.Drive the vehicle for a while (at approximately 19 MPH [30 km/h]
for about 30 minutes) to automatically correct the vehicle icon
position. If this does not correct the vehicle icon position, con-
tact a NISSAN dealer.
The map data has a mistake or is incomplete (the vehicle
icon position is always misaligned in the same area) .Updated road information will be included in the next version of
the map data.
Troubleshooting guide11-5
