ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
Roadside Emergencies
234
2010 Milan(mln)
Owners Guide, 3rd Printing
USA(fus)
Engine ........................................317
cleaning ...................................267
coolant .....................................285
fail-safe cooling .......................290
idle speed control ...................283
lubrication specifications .......314
refill capacities ........................314
service points ..................275–276
Engine block heater .................200
Engine oil ..................................278
change oil soon warning,
message center .......................278
checking and adding ..............278
dipstick ....................................278
filter, specifications ........282, 313
recommendations ...................282
refill capacities ........................314
specifications ..........................314
Event data recording ....................7
Exhaust fumes ..........................199
F
Fail safe cooling ........................290
Flexible Fuel Vehicle (FFV) ....292
Fluid capacities .........................314
Fog lamps ....................................57
Four-Wheel Drive vehicles
driving off road .......................227
Fuel ............................................292
calculating fuel economy...20, 299
cap ...........................................295
capacity ...................................314
choosing the right fuel ...........296
comparisons with EPA fuel
economy estimates .................302
detergent in fuel .....................298
filler funnel .............................298filling your vehicle with
fuel ...........................292, 295, 299
filter, specifications ........291, 313
fuel pump shut-off ..................236
improving fuel economy ........299
octane rating ...................296, 317
quality ......................................297
running out of fuel .........250, 298
safety information relating
to automotive fuels ................292
Fuel - flex fuel vehicle
(FFV) .................................292, 296
Fuses ..................................236–237
G
Gas cap (see Fuel cap) ............295
Gas mileage
(see Fuel economy) .................299
Gauges .........................................17
H
Hazard flashers .........................235
Headlamps ...................................56
aiming ........................................59
autolamp system .......................56
bulb specifications ....................62
daytime running lights .............57
flash to pass ..............................58
high beam .................................58
replacing bulbs .........................63
turning on and off ....................56
Heating
heating and air conditioning
system .................................48, 51
manual heating and air
conditioning system .................46
Hood ..........................................274
Index
327
2010 Milan(mln)
Owners Guide, 3rd Printing
USA(fus)
