2010 Mercury Milan ECU

L (Low)
This position:
•Provides increased engine braking during downhill/mountain driving.
•Provides extended shift scheduling, allowing both upshifts and
downshifts, at a higher overall RPM to provide optimum engine
braking.
•Is not intended for use under extended or normal driving conditions
and results in lower fuel economy.
Understanding the gearshift positions of the 6–speed automatic
transmission equipped with a 3.0L V6 Duratecengine
(if equipped)
Your vehicle has been designed to improve fuel economy by reducing
fuel usage while coasting or decelerating. When you take your foot off
the accelerator pedal and the vehicle begins to slow down the torque
converter clutch locks up and aggressively shuts off fuel flow to the
engine while decelerating. This fuel economy benefit may be perceived
as a light to medium braking sensation when removing your foot from
the accelerator pedal.
P (Park)
This position locks the transmission
and prevents the front wheels from
turning.
To put your vehicle in gear:
•Press the brake pedal
•Move the gearshift lever into the
desired gear
To put your vehicle in P (Park):
•Come to a complete stop
•Move the gearshift lever and
securely latch it in P (Park)
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Switch the ignition off and
remove the key whenever you leave your vehicle.
Driving
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•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1-877-294-2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford, Mercury and Lincoln vehicle customers call
1-800-241-3673. Customers will be asked to submit their original
receipts.
Canadian customers who need to obtain reimbursement information, call
1-800-665-2006.
HAZARD FLASHER CONTROL
The hazard flasher is located
between the center air registers
above the radio. The hazard flashers
will operate whether the ignition is
off or on.
Press in the flasher control and all
front and rear direction signals will flash. Press the flasher control again
to turn them off. Use it when your vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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Stopping and securing the vehicle
1. Park on a level surface, set the parking brake and activate the hazard
flashers.
2. Place the gearshift lever in P (Park) (automatic transmission) or R
(Reverse) (manual transmission) and turn the engine off.
Removing the spare tire and jack
1. Remove the carpeted load floor
panel located in the rear of the
vehicle and remove the lug wrench
and long bolt from the tool bag.
2. Remove the bolt securing the
spare tire using the lug wrench,
then lift and remove the spare tire
from the trunk.
3. Remove the jack retention bolt by
turning it counterclockwise and
remove the jack from the vehicle.
Tire change procedure
WARNING:To help prevent the vehicle from moving when you
change a tire, be sure the parking brake is set, then block (in
both directions) the wheel that is diagonally opposite (other side and
end of the vehicle) to the tire being changed.
WARNING:If the vehicle slips off the jack, you or someone else
could be seriously injured.
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7. Remove the jack and fully tighten
the lug nuts in the order shown.
Refer toWheel lug nut torque
specificationslater in this chapter
for the proper lug nut torque
specification.
8. Unblock the wheels.
Stowing the wheel and jack
1. Fully collapse the jack and place it back in the storage area in the
trunk.
2. Replace the jack retention bolt to secure the jack.
3. Place the tire in the storage bin in the trunk.
4. Replace the cover plate and bolt.
•When storing a flat road tire, flip the cover plate over and use the long
bolt.
•When storing the temporary spare tire, replace the cover plate and
use the short bolt.
5. Secure the bolt using the lug wrench.
6. Insert the lug wrench and bolt in the tool bag and place over the jack.
7. Replace the carpeted load floor panel.
WHEEL LUG NUT TORQUE SPECIFICATIONS
Retighten the lug nuts to the specified torque at 500 miles (800 km)
after any wheel disturbance (tire rotation, changing a flat tire, wheel
removal, etc.).
Bolt size Wheel lug nut torque*
ft-lb N•m
M12 x 1.5 100 135
* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Ford recommended replacement fasteners.
1
4 3
2 5
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WARNING:When a wheel is installed, always remove any
corrosion, dirt or foreign materials present on the mounting
surfaces of the wheel or the surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Ensure that any fasteners that
attach the rotor to the hub are secured so they do not interfere with
the mounting surfaces of the wheel. Installing wheels without correct
metal-to-metal contact at the wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to come off while the vehicle is in
motion, resulting in loss of control.
Note:Inspect the wheel pilot hole
prior to installation. If there is
visible corrosion in wheel pilot hole,
remove loose particles by wiping
with clean rag and apply grease.
Apply grease only to the wheel pilot
hole surface by smearing a “dime”
(1 square cm) sized glob of grease
around the wheel pilot surface (1)
with end of finger. DO NOT apply
grease to lugnut/stud holes or
wheel-to-brake surfaces.
RUNNING OUT OF FUEL
If you have run out of fuel and need to refill the vehicle with a portable
fuel container, seeRunning out of fuelin theMaintenance and
Specificationschapter for proper fuel filling method using a portable
fuel container and the included fuel filler funnel.Do notinsert the
nozzle of portable fuel containers or any type of aftermarket funnels into
the Easy Fuel™ “no cap” fuel system as it can be damaged. You must
use the included funnel in such circumstances.
WARNING:Do not insert the nozzle of portable fuel containers
or aftermarket funnels into the Easy Fuel™ system. This could
damage the fuel system and its seal, and may cause fuel to run onto
the ground instead of filling the tank, all of which could result in
serious personal injury.
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In the United States, a warranty dispute must be submitted to the BBB
AUTO LINE before taking action under the Magnuson-Moss Warranty
Act, or to the extent allowed by state law, before pursuing replacement
or repurchase remedies provided by certain state laws. This dispute
handling procedure is not required prior to enforcing state created rights
or other rights which are independent of the Magnuson-Moss Warranty
Act or state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs
first:
1. Two or more repair attempts are made on the same non-conformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
Customer Assistance
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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined on the first page of theCustomer Assistancesection,
you may be eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation and your
claim is eligible, you may participate in the arbitration process. An
arbitration hearing will be scheduled so that you can present your case
in an informal setting before an impartial person. The arbitrator will
consider the testimony provided and make a decision after the hearing.
You are not bound by the decision, but should you choose to accept the
BBB AUTO LINE decision, Ford must abide by the accepted decision as
well. Disputes submitted to the BBB AUTO LINE program are usually
decided within forty days after you file your claim with the BBB.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
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To prolong the life of the wiper blades, it is highly recommended to
scrape off the ice on the windshield before turning on the wipers. The
layer of ice has many sharp edges and can damage the micro edge of the
wiper rubber element.
ENGINE OIL
Checking the engine oil
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait 15 minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park) (automatic transmissions) or 1 (First) (manual transmissions).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the engine oil level dipstick.
•2.5L I4 engine
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