2010 Mercury Milan tow

Front-wheel drive (FWD) 2.5L and 3.0L vehicles:
Tow your FWD vehicle with all four wheels on the ground or with the
front wheels off the ground by using a tow dolly. If you are using a tow
dolly follow the instructions specified by the equipment provider.
Note:If you tow your vehicle with all four wheels on the ground, follow
these instructions:
•For vehicles equipped with an automatic transmission, have
your transmission fluid level checked by an authorized dealer.
For the correct transmission fluid level when flat towing (all four
wheels on the ground), refer toTransmission fluidin the
Maintenance and Specificationschapter.
•Tow only in the forward direction.
•Release the parking brake.
•Place the transmission shift lever in N (Neutral).
•Place the ignition to the accessory position (refer toStartingin the
Drivingchapter).
•Do not exceed 65 mph (105 km/h) if the vehicle is equipped with an
automatic transmission or 70 mph (113 km/h) if equipped with a
manual transmission.
•For vehicles equipped with an automatic transmission, start the engine
and allow it to run for five minutes at the beginning of each day and
every six hours thereafter. With the engine running and your foot on
the brake, shift into D (Drive) and then into R (Reverse) before
shifting back into N (Neutral).
All-wheel drive (AWD) 3.0L vehicles:
Tow your AWD vehicle with all four wheels on the ground or with all four
wheels off the ground using a vehicle transport trailer.Do not tow your
AWD vehicle with the front wheels off the ground (by using a tow
dolly) and the rear wheels on the ground.This will cause damage to
your AWD system. If you are using a vehicle transport trailer, follow the
instruction specified by the equipment provider.
Note:If you tow your vehicle with all four wheels on the ground, follow
these instructions:
•For vehicles equipped with an automatic transmission, have
your transmission fluid level checked by an authorized dealer.
For the correct transmission fluid level when flat towing (all four
wheels on the ground), refer toTransmission fluidin the
Maintenance and Specificationschapter.
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•Tow only in the forward direction.
•Release the parking brake.
•Place the transmission shift lever in N (Neutral).
•Place the ignition to the accessory position (refer toStartingin the
Drivingchapter).
•Do not exceed 65 mph (105 km/h) if the vehicle is equipped with an
automatic transmission or 70 mph (113 km/h) if equipped with a
manual transmission.
•For vehicles equipped with an automatic transmission, start the engine
and allow it to run for five minutes at the beginning of each day and
every six hours thereafter. With the engine running and your foot on
the brake, shift into D (Drive) and then into R (Reverse) before
shifting back into N (Neutral).
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•Be sure that areas where the vehicle is parked are clean and clear of
all combustibles such as petroleum products, dust, rags, paper and
similar items.
•Be sure that the engine block heater, heater cord and extension cord
are solidly connected. A poor connection can cause the cord to
become very hot and may result in an electrical shock or fire. Be sure
to check for heat anywhere in the electrical hookup once the system
has been operating for approximately a half hour.
•Finally, have the engine block heater system checked during your fall
tune-up to be sure it’s in good working order.
How to use the engine block heater
Ensure the receptacle terminals are clean and dry prior to use. To clean
them, use a dry cloth.
Depending on the type of factory installed equipment, your engine block
heater will use .4 to 1.0 kilowatt-hours of energy per hour of use. Your
factory installed block heater system does not have a thermostat;
however, maximum temperature is attained after approximately three
hours of operation. Block heater operation longer than three hours will
not improve system performance and will unnecessarily use additional
electricity.
Make sure system is unplugged and properly stowed before driving the
vehicle. While not in use, make sure the protective cover seals the
prongs of the engine block heater cord plug.
BRAKES
Occasional brake noise is normal. If a metal-to-metal, continuous grinding
or continuous squeal sound is present, the brake linings may be worn-out
and should be inspected by an authorized dealer. If the vehicle has
continuous vibration or shudder in the steering wheel while braking, the
vehicle should be inspected by an authorized dealer.
Refer toWarning lights and
chimesin theInstrument Cluster
chapter for information on the brake
system warning light.
Four-wheel anti-lock brake system (ABS)
Your vehicle is equipped with an anti-lock braking system (ABS). This
system helps you maintain steering control during emergency stops by
keeping the brakes from locking. The ABS operates by detecting the
P!
BRAKE
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During ESC events the “sliding car” iconin the instrument cluster
will flash.
Certain adverse driving maneuvers may activate ESC, which include but
are not limited to:
•Taking a turn too fast
•Maneuvering quickly to avoid an accident, pedestrian or obstacle
•Driving over a patch of ice or other slippery surfaces
•Changing lanes on a snow-rutted road
•Entering a snow-free road from a snow-covered side street, or vice
versa
•Entering a paved road from a gravel road, or vice versa
•Cornering while towing a heavily loaded trailer (refer toTrailer
towingin theTires, Wheels and Loadingchapter).
Switching Off AdvanceTrac
If the vehicle is stuck in snow, mud or sand, and seems to lose engine
power, switching off certain features of the AdvanceTracsystem may be
beneficial because the wheels are allowed to spin. This will restore full
engine power and will enhance momentum through the obstacle.
To switch off the AdvanceTrac
system press the AdvanceTrac
control switch. Full features of the
AdvanceTracsystem can be
restored by pressing the
AdvanceTraccontrol switch again
or by turning off and restarting the engine.
When the AdvanceTracsystem is
off, the “sliding car off” icon
will
illuminate steadily. Pressing the
AdvanceTraccontrol switch again
will turn off the “sliding car off”
icon.
In R (Reverse), ABS and the engine and brake traction control features
will continue to function; however, ESC is disabled.
OFF
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To manually downshift the transmission:
1. Move the gearshift lever forward
to (-).
2. Release the lever, and it will
return to the M position. The
transmission will downshift.
To manually upshift the
transmission:
1. Move the gearshift lever rearward
into (+).
2. Release the lever, and it will
return to the M position. The
transmission will upshift.
When selecting the appropriate gear
in SST mode, the message center
display on the instrument cluster
will show the current selected gear
you are in.
In order to prevent the engine from running at too low an RPM, which
may cause it to stall, the SST will still automatically make some
downshifts if it has determined that you have not downshifted in time.
Although the SST will make some downshifts for you, it will still allow
you to downshift at any time as long as the SST determines that the
engine will not be damaged from over-revving.
The SST will not automatically upshift, even if the engine is approaching
the RPM limit. It must be shifted manually by moving the gearshift lever
back toward (+) and releasing.
Engine damage may occur if excessive engine revving is held
without shifting.
If your vehicle gets stuck in mud or snow
If your vehicle gets stuck in mud or snow, it may be rocked out by
shifting between forward and reverse gears, stopping between shifts in a
steady pattern. Press lightly on the accelerator in each gear.
Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transmission may occur.
Do not rock the vehicle for more than a minute or damage to the
transmission and tires may occur, or the engine may overheat.
Driving
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Once blockage is removed, the system will require some driving time and
detection of at least two vehicle object prior to realizing it is unblocked,
or the driver can cycle the ignition key. If blocked and the ignition key is
cycled, the system resets to unblocked. If however blockage is still
present after the key cycle, the system will sense again that it is blocked
after driving in traffic.
The following table lists possible causes and actions for this message
being displayed:
The surface of the left or
right radar is dirty or
obstructed in some wayClean the fascia area in front of the
radar, either left or right side, or remove
obstruction.
The surface of the left or
right radar is not dirty or
obstructedDrive normally in traffic for a few
minutes to allow the radar to detect that
it is no longer blocked.Note:the
vehicle must be in D (Drive) and a few
vehicles must pass so that the BLIS
can clear a blocked state.
Heavy rainfall or heavy
snowfall is interfering with
the radar signalsNo action required by the driver. The
system will automatically go unblocked
once the rainfall/snowfall rate decreases
or stops. Do not use BLIS-CTA in
heavy rainfall or heavy snowfall.
Due to the nature of radar technology, it is possible to get a blockage
warning and not be blocked. This is rare and known as a false blockage
warning. A false blocked condition will either self clear or clear after a
key cycle.
Trailer tow false alerts
When towing a trailer, the left and right sensor may detect the trailer
thus causing a false alert. It may be desirable to turn the BLISoffifthe
false alerts become annoying.
Day and night brightness
The BLIS-CTA alert will automatically dim when the headlamp switch is
in the parking, on, or autolamp position and night time darkness has
been detected by the sun sensor.
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
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•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1-877-294-2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford, Mercury and Lincoln vehicle customers call
1-800-241-3673. Customers will be asked to submit their original
receipts.
Canadian customers who need to obtain reimbursement information, call
1-800-665-2006.
HAZARD FLASHER CONTROL
The hazard flasher is located
between the center air registers
above the radio. The hazard flashers
will operate whether the ignition is
off or on.
Press in the flasher control and all
front and rear direction signals will flash. Press the flasher control again
to turn them off. Use it when your vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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