2010 Mercury Milan Hybrid passenger

HYBRID OPERATION
This hybrid vehicle combines electric and gasoline propulsion without
compromise, to provide breakthrough performance and efficiency. It
requires no special fuels and never has to be plugged in. Familiarizing
yourself with these unique characteristics will help ensure optimal
performance from your new vehicle.
Normal vehicle operation
Starting:Turn the ignition key to the start position while your vehicle is
in P (Park). A green vehicle symbol (called the Ready Indicator Light)
will appear in the instrument cluster to indicate the vehicle is on. This
indicator will remain on while the vehicle is on, whether the engine is
running or not to indicate the vehicle is capable of movement (using its
electric motor, engine, or both). The vehicle’s computer will determine if
an engine start is required. Typically, the engine will not start unless the
vehicle is cold, a climate control change is requested, or the accelerator
is depressed.
Note:You may notice higher engine speeds upon start-up. This
temporary condition is normal and necessary to heat up the cabin and
minimize emissions.
Driving:The gas engine automatically starts and stops to provide power
when it’s needed and to save fuel when it’s not. While coasting at low
speeds, coming to a stop, or standing, the gas engine normally shuts
down and the vehicle operates in electric-only mode. Conditions that
may cause the engine to start up or remain running include:
•Considerable vehicle acceleration
•Vehicle speed above 45 mph (73 kmh)
•Ascending a hill
•Charge level of high voltage battery is low
•Very high or low outside temperature (to provide system
cooling/heating)
•Engine not warm enough to provide passenger requested cabin
temperature
Stopping:The gas engine may shut off to conserve fuel as you come to
a stop. Restarting the vehicle is not required. Simply step on the
accelerator when you are ready to drive.
Transmission Operation:Due to the technologically advanced,
electronically controlled Continuously Variable Transaxle (eCVT) you will
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Introduction
6

not feel shift changes like those of a non-hybrid vehicle. Your hybrid’s
transmission is designed to do its work seamlessly.
Since engine speed is controlled by the transmission, it may seem
elevated at times. This is normal hybrid operation and helps
deliver fuel efficiency and performance.
Neutral:It is not recommended to idle the vehicle in N (Neutral) for
extended periods of time because this will discharge your high voltage
battery and decrease fuel economy. Because of the unique nature of the
hybrid vehicle, the engine will not start in the N (Neutral) position. Also,
the engine cannot provide power to the hybrid system in N (Neutral).
Low Gear:L (Low gear) is designed to mimic the enhanced engine
braking available in non-hybrid vehicles. L (Low gear) will produce high
engine speeds to provide necessary engine braking. This is normal and
will not damage your vehicle.
Reverse:(R) Reverse Gear vehicle speed is limited to 22 mph
(35 km/h).
Unique Hybrid operating characteristics
Your Hybrid, with its new technology, behaves differently compared to a
non-hybrid. Here is a description of the major differences:
Battery:Your Hybrid is equipped with a high voltage battery. A cool
battery ensures battery life and provides the best possible performance.
Your hybrid high voltage battery may periodically re-condition itself to
ensure maximum efficiency. You may notice slight changes in drivability
during this process, but it’s an important part of your hybrid’s high
voltage battery optimization features.
The high voltage battery is cooled by cabin air drawn from vent holes in
the front of the rear seat cushions. Avoid placing objects at the vent
holes which block air flow to the high voltage battery.
The high voltage battery is located between the rear passenger seat and
the trunk. Due to this location, the rear seat for the hybrid vehicle does
not have the ability to be lowered to allow pass-through between the
trunk and the rear of the passenger compartment. Do not attempt to
lower the rear seat.
If the vehicle is left inoperative for over 31 days, it may be necessary to
jumpstart the vehicle. For more information, refer toJump starting
(Low voltage [underhood] battery only)in theRoadside Emergencies
chapter and also refer toLow and high voltage battery — storagein
theMaintenance and Specificationschapter.
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Introduction
7

WARNING:Front seat mounted rear-facing child or infant seats
shouldNEVERbe placed in front of an active passenger airbag.
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access vehicle diagnostic information through a direct connection to your
vehicle when diagnosing or servicing your vehicle. For U.S. only (if
equipped), if you choose to use the SYNCVehicle Health Report, you
consent that certain diagnostic information may also be accessed
electronically by Ford Motor Company and Ford authorized service
facilities, and that the diagnostic information may be used for any
purpose. See yourSYNCsupplement for more information.
Event Data Recording
Other modules in your vehicle — event data recorders — are capable of
collecting and storing data during a crash or near crash event. The
recorded information may assist in the investigation of such an event.
The modules may record information about both the vehicle and the
occupants, potentially including information such as:
•how various systems in your vehicle were operating;
•whether or not the driver and passenger seatbelts were buckled;
•how far (if at all) the driver was depressing the accelerator and/or the
brake pedal;
•how fast the vehicle was traveling; and
•where the driver was positioning the steering wheel.
To access this information, special equipment must be directly connected
to the recording modules. Ford Motor Company and Ford of Canada do
not access event data recorder information without obtaining consent,
unless pursuant to court order or where required by law enforcement,
other government authorities or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. Please note
that once 911 Assist (if equipped) is enabled (set ON), 911 Assist may,
through any paired and connected cell phone, disclose to emergency
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Introduction
12

Vehicle Symbol Glossary
Power Windows
Front/Rear
Power Window Lockout
Child Safety Door
Lock/UnlockInterior Luggage
Compartment Release
Panic AlarmEngine Oil
Engine CoolantEngine Coolant
Temperature
Do Not Open When HotBattery
Avoid Smoking, Flames,
or SparksBattery Acid
Explosive GasFan Warning
Power Steering FluidMaintain Correct Fluid
LevelMAX
MIN
Service Engine SoonEngine Air Filter
Passenger Compartment
Air FilterJack
Check Fuel CapLow Tire Pressure
Warning
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Introduction
15

POWER STEERING ASSIST FAULT— The power steering system
has disabled power steering assist due to a system error, service is
required.
SERVICE POWER STEERING— The power steering system has
detected a condition that requires service.
SERVICE POWER STEERING NOW— The power steering system
has detected a condition within the power steering system that requires
service immediately.
SERVICE ADVANCETRAC— Displayed when the AdvanceTrac
system has detected a condition that requires service.
DRIVER DOOR AJAR— Displayed when the driver’s door is not
completely closed.
PASSENGER DOOR AJAR— Displayed when the passenger side door
is not completely closed.
REAR LEFT DOOR AJAR— Displayed when the rear left door is not
completely closed.
REAR RIGHT DOOR AJAR— Displayed when the rear right door is
not completely closed.
CHECK FUEL FILL INLET— Displayed when the fuel fill inlet may
not be properly closed. Refer toEasy Fuel™ “no cap” fuel systemin
theMaintenance and Specificationschapter.
FUEL LEVEL LOW— Displayed as an early reminder of a low fuel
condition.
BRAKE FLUID LEVEL LOW— Indicates the brake fluid level is low
and the brake system should be inspected immediately. Refer toBrake
fluidin theMaintenance and Specificationschapter.
CHECK PARK AID (if equipped)— Displayed when the transmission
is in R (Reverse) and the Reverse Sensing System (Park Aid) is disabled.
Refer toReverse Sensing System (Park Aid)in this section to enable.
LOW TIRE PRESSURE— Displayed when one or more tires on your
vehicle have low tire pressure. Refer toInflating your tiresin theTires,
Wheels and Loadingchapter.
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Instrument Cluster
45

TIRE PRESSURE MONITOR FAULT— Displayed when the Tire
Pressure Monitoring System is malfunctioning. If the warning stays on or
continues to come on, contact your authorized dealer as soon as
possible.
TIRE PRESSURE SENSOR FAULT— Displayed when a tire pressure
sensor is malfunctioning, or your spare tire is in use. For more
information on how the system operates under these conditions, refer to
Tire Pressure Monitoring System (TPMS)in theTires, Wheels and
Loadingchapter. If the warning stays on or continues to come on,
contact your authorized dealer as soon as possible.
TRUNK AJAR— Displayed when the trunk is not completely closed.
REMOVE OBJECTS NEAR PASS SEAT— Displayed when objects
are by the passenger seat. After the objects are moved away from the
seat, if the warning stays on or continues to come on, contact your
authorized dealer as soon as possible.
OIL LIFE CHANGE SOON— Displayed when the engine oil life
remaining is 10% or less. When oil life left is between 10% and 0%, the
XX% OIL LIFE CHANGE SOON message will be displayed.
OIL CHANGE REQUIRED— Displayed when the oil life left reaches
0%, the OIL CHANGE REQUIRED message will be displayed.
BLIND SPOT SYSTEM FAULT (if equipped)— Displayed when a
fault with the blind spot information system has a fault. Contact your
authorized dealer as soon as possible.
CROSS TRAFFIC SYSTEM FAULT (if equipped)— Displayed when
a fault with the cross traffic alert system has a fault. Contact your
authorized dealer as soon as possible.
BLIND SPOT NOT AVAILABLE (if equipped)— Displayed when
blind spot information system is not available. SeeBlind spot
information systemin theDriver controlschapter.
CROSS TRAFFIC NOT AVAILABLE (if equipped)— Displayed
when cross traffic alert is not available. SeeBlind spot information
systemin theDriver controlschapter.
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Instrument Cluster
46

DUAL AUTOMATIC TEMPERATURE CONTROL (IF EQUIPPED)
1.AUTO/Driver temperature:Press to engage full automatic
operation. Select the desired temperature using the temperature control.
The system will automatically determine fan speed, airflow distribution,
A/C on or off, and outside or recirculated air, to heat or cool the vehicle
to reach the desired temperature. Turn to increase/decrease the
temperature on the driver side of the vehicle. The control also adjusts
the passenger side temperature when PASS TEMP is disengaged. The
recommended initial setting is between 72°F (22°C) and 75°F (24°C),
then adjust for comfort. The driver side temperature setting will appear
in the upper left corner of the display.
2.
RRear defroster:Press to activate/deactivate the rear window
defroster. Refer toRear window defrosterlater in this chapter for more
information.
3.
Defrost:Distributes outside air through the windshield defroster
vents and demister vents. Can be used to clear the windshield of fog and
thin ice. The system will automatically provide outside air to reduce
window fogging. Press this button again to return to the previous air flow
selection. To return to full automatic control, press AUTO.
4.
:Distributes air through the windshield defroster vents, demister
vents, floor vents and rear seat floor vents. The system will automatically
provide outside air to reduce window fogging. To return to full automatic
control, press AUTO.
5.
Power/:Press to activate/deactivate the climate control
system. When the system is off, outside air is prevented from entering
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Climate Controls
65

the vehicle through the vents. Turn to select the desired fan speed
manually. To return to full automatic control, press AUTO.
6.
:Distributes air through the instrument panel vents. To return to
full automatic control, press AUTO.
7.
:Distributes air through the instrument panel vents, demister
vents, floor vents and rear seat floor vents. To return to full automatic
control, press AUTO.
8.
:Distributes air through the demister vents, floor vents and rear
seat floor vents. To return to full automatic control, press AUTO.
9.PASS TEMP (passenger temperature):Press to engage/disengage
separate passenger side temperature control. Turn to increase/decrease
the temperature on the passenger side of the vehicle. The recommended
initial setting is between 72°F (22°C) and 75°F (24°C), then adjust for
comfort. The passenger side temperature setting will appear in the upper
right corner of the display.
10.
Passenger heated seat control (if equipped):Press to
activate/deactivate the passenger heated seat. SeeHeated seatsin the
Seating and Safety Restraintschapter.
11.
Recirculated air:Press to activate/deactivate air recirculation
in the vehicle. Recirculated air may reduce the amount of time needed to
cool down the interior of the vehicle and may also help reduce undesired
odors from reaching the interior of the vehicle. Recirculated air engages
automatically when MAX A/C is selected or can be engaged manually in
any airflow mode except
(defrost). Recirculated air may turn off
automatically in all airflow modes except MAX A/C. When the ignition
switch is turned off and back on, the climate system will return to the
recirculated air mode only if the A/C button LED is illuminated and the
air distribution selection is either
(panel) or(panel/floor).
Recirculation may turn off automatically in some airflow modes to reduce
fog potential.
12.MAX A/C:Activates air conditioning and distributes recirculated,
conditioned air through the instrument panel vents to provide maximum
cooling performance. Maximum cooling performance, however, may
decrease fuel efficiency in order to fully maintain interior cabin comfort.
13.A/C:Press to activate/deactivate air conditioning. Use with
recirculated air to improve cooling performance and efficiency. Engages
automatically in MAX A/C,
(defrost) and(floor/defrost).
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Climate Controls
66