ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
236
specifications ..........................301
Event data recording ..................12
Exhaust fumes ..........................212
F
Floor mats .................................101
Fluid capacities .........................301
Fog lamps ....................................73
Fuel ............................................288
calculating fuel
economy ............................35, 294
cap ...........................................290
capacity ...................................301
choosing the right fuel ...........291
comparisons with EPA fuel
economy estimates .................296
detergent in fuel .....................292
filler funnel .............................292
filling your vehicle with
fuel ...........................288, 290, 294
filter, specifications ........288, 300
improving fuel economy ........294
octane rating ...................292, 303
quality ......................................292
running out of fuel .........252, 292
safety information relating to
automotive fuels .....................288
Fuses ..................................238–239
G
Gas cap (see Fuel cap) ............290
Gas mileage (see Fuel
economy) ...................................294
Gauges .........................................23
H
Hazard flashers .........................237Headlamps ...................................72
aiming ........................................75
autolamp system .......................72
bulb specifications ....................78
daytime running lights .............73
flash to pass ..............................74
high beam .................................74
replacing bulbs .........................79
turning on and off ....................72
Heating
heating and air conditioning
system .................................65, 67
Hood ..........................................275
I
Ignition ...............................209, 303
Illuminated visor mirror .............84
Infant seats
(see Safety seats) .....................168
Inspection/maintenance (I/M)
testing ........................................298
Instrument panel ........................88
cleaning ...................................271
cluster ........................................16
lighting up panel and
interior .......................................74
J
Jack ............................................246
positioning ...............................246
storage .....................................246
Jump-starting your vehicle ......253
K
Keyless entry system
autolock ...................................104
keypad .....................................115
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Index
326
