2010 Mercury Milan Hybrid air condition

Guarding against exhaust fumes
Carbon monoxide is present in exhaust fumes. Take precautions to avoid
its dangerous effects.
WARNING:If you smell exhaust fumes inside your vehicle, have
your dealer inspect your vehicle immediately. Do not drive if you
smell exhaust fumes.
Important ventilating information
If the engine is idling while the vehicle is stopped for a long period of
time, open the windows at least one inch (2.5 cm) or adjust the heating
or air conditioning to bring in fresh air.
ENGINE BLOCK HEATER (IF EQUIPPED)
An engine block heater warms the engine coolant which aids in starting
and allows the heater/defroster system to respond quickly. If your vehicle
is equipped with this system, your equipment includes a heater element
which is installed in your engine block and a wire harness which allows
the user to connect the system to a grounded 120 volt a/c electrical
source. The block heater system is most effective when outdoor
temperatures reach below 0°F (-18°C).
WARNING:Failure to follow engine block heater instructions
could result in property damage or physical injury.
WARNING:To reduce the risk of electrical shock, do not use
your heater with ungrounded electrical systems or two-pronged
(cheater) adapters.
Prior to using the engine block heater, follow these recommendations for
proper and safe operation:
•For your safety, use an outdoor extension cord that is product
certified by Underwriter’s Laboratory (UL) or Canadian Standards
Association (CSA). Use only an extension cord that can be used
outdoors, in cold temperatures, and is clearly markedSuitable for Use
with Outdoor Appliances.Never use an indoor extension cord
outdoors; it could result in an electric shock or fire hazard.
•Use a 16 gauge outdoor extension cord, minimum.
•Use as short an extension cord as possible.
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Driving
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Your vehicle is equipped with the AdvanceTracsystem. The
AdvanceTracsystem provides the following stability enhancement
features for certain driving situations:
•Traction Control (TCS), which functions to help avoid drive-wheel
spin and loss of traction.
•Electronic Stability Control (ESC), which functions to help avoid skids
or lateral slides
The AdvanceTracsystem automatically enables each time the engine is
started. All features of the AdvanceTracsystem (TCS and ESC) are
active and monitor the vehicle from start-up. However, the system will
only intervene if the driving situation requires it.
The AdvanceTracsystem includes
an AdvanceTrac“OFF” control
switch on the center of the
instrument panel, a “sliding car”
icon
and a “sliding car off”
icon
in the instrument cluster.
Both the “sliding car” icon
and the “sliding car off” iconin the
instrument cluster will illuminate temporarily during start-up as part of a
normal system self-check. The “sliding car” icon
may illuminate
(flash) during certain driving situation which cause the AdvanceTrac
system to operate. If the “sliding car” icon
illuminates steadily, have
the system serviced by an authorized dealer immediately. If equipped
with a message center, the vehicle will also indicate a failure with the
AdvanceTracsystem.
When AdvanceTracperforms a normal system self-check, some drivers
may notice a slight movement of the brake, and/or a rumble, grunting, or
grinding noise after startup and when driving off.
When an event occurs that activates AdvanceTracyou may experience
the following:
•A slight deceleration of the vehicle
•The “sliding car”
indicator light will flash.
•If your foot is on the brake pedal, a vibration in the pedal
•If the driving condition is severe and your foot is not on the brake, the
brake pedal may move as the systems applies higher brake forces. You
may also hear a whoosh of air from under the instrument panel during
this severe condition.
•The brake pedal may feel stiffer than usual.
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In the United States, a warranty dispute must be submitted to the BBB
AUTO LINE before taking action under the Magnuson-Moss Warranty
Act, or to the extent allowed by state law, before pursuing replacement
or repurchase remedies provided by certain state laws. This dispute
handling procedure is not required prior to enforcing state created rights
or other rights which are independent of the Magnuson-Moss Warranty
Act or state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs
first:
1. Two or more repair attempts are made on the same non-conformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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Customer Assistance
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•If grease or tar is present on the material, spot-clean the area first
with Motorcraft Spot and Stain Remover (ZC-14). In Canada, use
Motorcraft Multi-Purpose Cleaner (CXC-101).
•If a ring forms on the fabric after spot cleaning, clean the entire area
immediately (but do not oversaturate) or the ring will set.
•Do not use household cleaning products or glass cleaners, which can
stain and discolor the fabric and affect the flame retardant abilities of
the seat materials.
WARNING:Do not use cleaning solvents, bleach or dye on the
vehicle’s safety belts, as these actions may weaken the belt
webbing.
WARNING:On vehicles equipped with seat-mounted airbags, do
not use chemical solvents or strong detergents. Such products
could contaminate the side-airbag system and affect performance of
the side airbag in a collision.
LEATHER SEATS (IF EQUIPPED)
Your leather seating surfaces have a clear, protective coating over the
leather.
•For routine cleaning, wipe the surface with a soft, damp cloth. For
more thorough cleaning, wipe the surface with a mild soap and water
solution. In Canada, use Motorcraft Vinyl Cleaner (CXC-93). Dry the
area with a soft cloth.
•If the leather cannot be completely cleaned using a mild soap and
water solution, the leather may be cleaned using a commercially
available cleaning product designed for automotive leather.
•Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based
leather conditioners. These products may cause premature wearing of
the clear, protective coating.
Note:In some instances, color or dye transfer can occur when wet
clothing comes in contact with leather upholstery. If this occurs, the
leather should be cleaned immediately to avoid permanent staining.
UNDERBODY
Flush the complete underside of your vehicle frequently. Keep body and
door drain holes free from packed dirt.
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Cleaning
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Octane recommendations
Your vehicle is designed to use
“Regular” unleaded gasoline with a
pump (R+M)/2 octane rating of 87.
In high altitude areas, we do not
recommend the use of any “Regular”
fuel with an octane rating below 87.
Do not be concerned if your engine sometimes knocks lightly. However, if
it knocks heavily under most driving conditions while you are using fuel
with the recommended octane rating, see your authorized dealer to
prevent any engine damage.
Fuel quality
If you are experiencing starting, rough idle or hesitation driveability
problems, try a different brand of unleaded gasoline. “Premium”
unleaded gasoline is not recommended for vehicles designed to use
“Regular” unleaded gasoline because it may cause these problems to
become more pronounced. If the problems persist, see your authorized
dealer.
Do not add aftermarket fuel additive products to your fuel tank. It
should not be necessary to add any aftermarket products to your fuel
tank if you continue to use high quality fuel of the recommended octane
rating. These products have not been approved for your engine and
could cause damage to the fuel system. Repairs to correct the effects of
using an aftermarket product in your fuel may not be covered by your
warranty.
Many of the world’s automakers approved the World-Wide Fuel Charter
that recommends gasoline specifications to provide improved
performance and emission control system protection for your vehicle.
Gasolines that meet the World-Wide Fuel Charter should be used when
available. Ask your fuel supplier about gasolines that meet the
World-Wide Fuel Charter.
Cleaner air
Ford endorses the use of reformulated “cleaner-burning” gasolines to
improve air quality, per the recommendations in theChoosing the right
fuelsection.
Running out of fuel
Avoid running out of fuel because this situation may have an adverse
effect on powertrain components.
87(R+M)/2 METHOD
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Maintenance and Specifications
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Get the most from your service and maintenance visits
There are a lot of reasons why visiting your Ford or Lincoln Mercury
Dealership for all your service needs is a great way to help keep your
vehicle running great.
Convenience
Many Dealerships have extended evening and Saturday hours to make
your service visit more convenient. How’s that for quality service?
Factory-trained Technicians
Ford and Lincoln Mercury service technicians participate in extensive
factory-sponsored certification training to help them become experts on
the operation of your vehicle. Ask your Dealership about the training and
certification their technicians have received.
Genuine Ford and Motorcraft Replacement Parts
Ford and Lincoln Mercury dealerships stock Ford and Motorcraft
branded replacement parts. These parts meet or exceed Ford Motor
Company’s specifications, and we stand behind them. Maintenance parts
installed at your Ford or Lincoln Mercury dealership carry a nationwide,
12 months, 12,000 mile parts and labor limited warranty. Your dealer can
give you details.
Value Shopping for Your Vehicle’s Maintenance Needs
Your dealership recognizes the competitive landscape of maintenance and
light repair automotive services. With factory-trained technicians, and
one-stop service from routine maintenance like oil changes and tire
rotations to repairs like brake service, check out the value your Ford and
Lincoln Mercury dealers can offer.
WHICH MAINTENANCE SCHEDULE SHOULD YOU FOLLOW?
Owner Checks and Services
Refer to Mileage Intervals for Additional Checks and Services
Certain basic maintenance checks and inspections should be performed
by the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in thisOwner’s
Guide.
Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or lubricants used.
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Scheduled Maintenance Guide
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NORMAL SCHEDULED MAINTENANCE AND LOG
The following section contains the “Normal Schedule”. This schedule is
presented at specific mileage (kilometer) intervals with exceptions
noted.
ADDITIONAL INFORMATION AVAILABLE ON THE WEB
To learn more about the importance of routine and dealer-performed
maintenance on your vehicle, please visit the Ford Customer Service Web
site. You’ll also find important warranty information, customer assistance,
technical expertise, frequently asked questions and much more. The Web
site location is: www.genuineservice.com.
Then go to the vehicles and services pick at the Web site.
Multi-point inspection - Recommended at every visit
❑Check and top up fluid levels: brake, engine coolant recovery reservoir, motor/electronics reservoir and window washer.❑Inspect tires for wear and correct air pressure.
❑Check exhaust system for leaks, damage, loose parts and foreign materials.
❑Check low voltage (underhood) battery performance.
❑Check operation of horn, exterior lamps, turn signals and hazard warning lights.
❑Check radiator, coolers and heater and air conditioning hoses.
❑Inspect windshield washer spray and wiper operation.
❑Check windshield for cracks, chips and pitting.
❑Inspect for oil and fluid leaks.
❑Inspect half-shaft dust boots.
❑Check shocks, struts and other suspension components for leaks and damage.
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Scheduled Maintenance Guide
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SPECIAL OPERATING CONDITIONS
Extensive Idling and/or Low Speed Driving for Long Distances as in Heavy
Commercial Use Such as Delivery, Taxi, Patrol Vehicle or Livery. This
operating condition is for Extensive Maximum A/C or Heater Operation
with engine on in the above listed usage.
Every 5,000 miles, 6 months or
200 hours of engine operation
(whichever comes first)Change engine oil and replace filter
Every 5,000 milesInspect tires and rotate
Inspect wheel ends for end play and noise
Every 60,000 milesReplace spark plugs
As requiredReplace cabin air filter, if equipped
Operating in dusty conditions such as unpaved or dusty roads
Every 5,000 miles, 6 months or
200 hours of engine operation
(whichever comes first)Change engine oil and replace filter
Inspect tires and rotate
Inspect wheel ends for end play and noise
As requiredReplace cabin air filter, if equipped
150,000 miles (240,000 km)
❑Change engine oil and replace oil filter❑Inspect tires for wear and measure tread depth❑Rotate tires❑Inspect wheel ends for end play and noise❑Replace engine coolant and Motor/electronics coolant (see
Motorcraft Premium Gold Coolant Change Record)
❑Replace accessory drive belt (if not replaced in the last
100,000 miles)
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
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