In the United States, a warranty dispute must be submitted to the BBB
AUTO LINE before taking action under the Magnuson-Moss Warranty
Act, or to the extent allowed by state law, before pursuing replacement
or repurchase remedies provided by certain state laws. This dispute
handling procedure is not required prior to enforcing state created rights
or other rights which are independent of the Magnuson-Moss Warranty
Act or state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs
first:
1. Two or more repair attempts are made on the same non-conformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
Customer Assistance
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Severe climates
If you drive in extremely cold climates (less than –34°F [–36°C]):
•It may be necessary to increase the coolant concentration
above 50%.
•NEVER increase the coolant concentration above 60%.
Increased engine coolant concentrations above 60% will
decrease the overheat protection characteristics of the engine
coolant and may cause engine damage.
•Refer to the chart on the coolant container to ensure the
coolant concentration in your vehicle will provide adequate
freeze protection at the temperatures in which you drive in the
winter months.
If you drive in extremely hot climates:
•It is still necessary to maintain the coolant concentration
above 40%.
•NEVER decrease the coolant concentration below 40%.
Decreased engine coolant concentrations below 40% will
decrease the corrosion/freeze protection characteristics of the
engine coolant and may cause engine damage.
•Refer to the chart on the coolant container to ensure the
coolant concentration in your vehicle will provide adequate
protection at the temperatures in which you drive.
Vehicles driven year-round in non-extreme climates should use a 50/50
mixture of engine coolant and distilled water for optimum cooling system
and engine protection.
What you should know about fail-safe cooling
If the engine coolant supply is depleted, this feature allows the vehicle to
be driven temporarily before incremental component damage is incurred.
The “fail-safe” distance depends on ambient temperatures, vehicle load
and terrain.
How fail-safe cooling works
If the engine begins to overheat:
•The engine coolant temperature gauge will move to the red (hot)
area.
•The service engine soon
indicator light will illuminate.
If the engine reaches a preset over-temperature condition, the engine
will automatically switch to alternating cylinder operation. Each disabled
cylinder acts as an air pump and cools the engine.
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When this occurs the vehicle will still operate. However:
•The engine power will be limited.
•The air conditioning system will be disabled.
Continued operation will increase the engine temperature and the engine
will completely shut down, causing steering and braking effort to
increase.
Once the engine temperature cools, the engine can be re-started. Take
your vehicle to an authorized dealer as soon as possible to minimize
engine damage.
When fail-safe mode is activated
You have limited engine power when in the fail-safe mode, so drive the
vehicle with caution. The vehicle will not be able to maintain high-speed
operation and the engine will run rough. Remember that the engine is
capable of completely shutting down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely possible and turn off the engine.
2. Arrange for the vehicle to be taken to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
WARNING:Fail-safe mode is for use during emergencies only.
Operate the vehicle in fail-safe mode only as long as necessary to
bring the vehicle to rest in a safe location and seek immediate repairs.
When in fail-safe mode, the vehicle will have limited power, will not be
able to maintain high-speed operation, and may completely shut down
without warning, potentially losing engine power, power steering assist,
and power brake assist, which may increase the possibility of a crash
resulting in serious injury.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
5. Re-start the engine and take your vehicle to an authorized dealer.
Driving the vehicle without repairing the engine problem
increases the chance of engine damage. Take your vehicle to an
authorized dealer as soon as possible.
FUEL FILTER
Your vehicle is equipped with a lifetime fuel filter that is integrated with
the fuel tank. Regular maintenance or replacement is not needed.
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Flex fuel vehicle (FFV) fuel fill inlet
If your vehicle is flex fuel capable, it will have a yellow bezel placed over
the fuel fill inlet.
Choosing the right fuel
If your vehicle is a flexible fuel vehicle (FFV), use only UNLEADED
FUEL and FUEL ETHANOL (Ed75–Ed85).
If your vehicle is not a flexible fuel vehicle (FFV), then only use
UNLEADED fuel or UNLEADED fuel blended with a maximum of 10%
ethanol. Do not use fuel ethanol (E85), diesel, methanol, leaded fuel or
any other fuel.
The use of leaded fuel is prohibited by law and could damage your
vehicle.
Your vehicle was not designed to use fuel or fuel additives with metallic
compounds, including manganese-based additives.
Note:Use of any fuel other than those recommended may cause
powertrain damage, a loss of vehicle performance, and repairs may not
be covered under warranty.
Octane recommendations
Your vehicle is designed to use “Regular” unleaded gasoline with a pump
(R+M)/2 octane rating of 87. Some stations offer fuels posted as
“Regular” with an octane rating below 87, particularly in high altitude
areas. Fuels with octane levels below 87 are not recommended.
Do not be concerned if your engine
sometimes knocks lightly. However,
if it knocks heavily under most
driving conditions while you are
using fuel with the recommended
octane rating, see your authorized dealer to prevent any engine damage.
FFV engine (if equipped)
If your vehicle is flex fuel capable, it is designed to use Fuel Ethanol
(Ed75–Ed85), “Regular” unleaded gasoline or any mixture of the two
fuels.
Use of other fuels such as Fuel Methanol may cause powertrain
damage, a loss of vehicle performance, and your warranty may be
invalidated.
87(R+M)/2 METHOD
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Keep a record for at least one month and record the type of driving (city
or highway). This will provide an accurate estimate of the vehicle’s fuel
economy under current driving conditions. Additionally, keeping records
during summer and winter will show how temperature impacts fuel
economy. In general, lower temperatures give lower fuel economy.
Driving style — good driving and fuel economy habits
Give consideration to the lists that follow and you may be able to change
a number of variables and improve your fuel economy.
Habits
•Smooth, moderate operation can yield up to 10% savings in fuel.
•Steady speeds without stopping will usually give the best fuel
economy.
•Idling for long periods of time (greater than one minute) may waste
fuel.
•Anticipate stopping; slowing down may eliminate the need to stop.
•Sudden or hard accelerations may reduce fuel economy.
•Slow down gradually.
•Driving at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between the top gears occurs. Unnecessary
shifting of this type could result in reduced fuel economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toMaintenance product
specifications and capacitiesin this chapter.
Maintenance and Specifications
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A
Accessory delay ..........................72
Active Park Assist .....................230
AdvanceTrac ..............................216
Air cleaner filter ...............321–322
Air conditioning
automatic temperature
control system ..........................48
manual heating and air
conditioning system .................45
Airbag supplemental restraint
system ........................137, 146, 149
and child safety seats ............139
description ..............137, 146, 149
disposal ....................................152
driver airbag ............139, 147, 150
indicator light .........146, 148, 151
operation .................139, 147, 150
passenger airbag .....139, 147, 150
side airbag ...............................146
All Wheel Drive (AWD),
driving off road .........................236
Ambient mood/lighting ...............58
Ambulance packages ....................7
AM/FM .........................................27
Antifreeze (see Engine
coolant) .....................................298
Anti-lock brake system
(see Brakes) ......................213–214
Anti-theft system ......................107
Audio system (see Radio) .........27
Automatic transmission
driving an automatic
overdrive .................................224
fluid, refill capacities ..............323
fluid, specification ..................323Auxiliary input jack (Line in) ....35
Auxiliary power point .................70
Axle
lubricant specifications ..........323
refill capacities ........................323
B
Battery .......................................296
acid, treating emergencies .....296
jumping a disabled battery ....265
maintenance-free ....................296
replacement, specifications ...322
servicing ..................................296
Belt-Minder.............................132
Blind Spot Spotter Mirror ........235
Booster seats .............................166
Brakes ........................................213
anti-lock ...........................213–214
anti-lock brake system (ABS)
warning light ...........................214
fluid, checking and adding ....317
fluid, refill capacities ..............323
fluid, specifications .................323
lubricant specifications ..........323
parking ....................................214
shift interlock ..........................222
Bulbs ............................................58
C
Capacities for refilling fluids ....323
Car2UHome Automation
System .........................................80
Cargo area shade ........................87
Cargo management system ........88
CD ................................................27
Cell phone use ..............................8
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Child safety seats ......................157
attaching with tether straps ..164
in front seat ............................158
in rear seat ..............................158
LATCH .....................................161
recommendations ...................155
Child safety seats - booster
seats ...........................................166
Cleaning your vehicle
engine compartment ..............281
instrument panel ....................283
interior .....................................284
plastic parts ............................282
washing ....................................279
waxing .....................................280
wheels ......................................280
wiper blades ............................282
Climate control (see Air
conditioning or Heating) ......45, 48
Clock adjust
AM/FM/CD .................................27
Compass, electronic ....................67
calibration .................................68
set zone adjustment .................67
Console ........................................69
overhead ....................................66
Controls
power seat ...............................115
steering column ........................77
Coolant
checking and adding ..............298
refill capacities ................301, 323
specifications ..........................323
Cruise control (see Speed
control) ........................................74
Customer Assistance ................244
Ford Extended Service
Plan ..........................................331Getting assistance outside the
U.S. and Canada .....................276
Getting roadside assistance ...244
Getting the service
you need .................................272
Ordering additional owner’s
literature .................................277
Utilizing the
Mediation/Arbitration
Program ...................................275
D
Daytime running lamps (see
Lamps) .........................................54
Dipstick
automatic transmission
fluid ..........................................317
engine oil .................................292
Driving under special
conditions ..................226, 238, 240
sand .........................................239
snow and ice ...........................241
through water .................240, 243
E
Electronic message center .........18
Emergencies, roadside
jump-starting ..........................265
running out of fuel .........264, 310
Emergency Flashers .................245
Emission control system ..........314
Engine ........................................326
cleaning ...................................281
coolant .....................................298
fail-safe cooling .......................302
idle speed control ...................296
lubrication specifications .......323
refill capacities ........................323
Index
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service points ..................288–289
starting after a collision .........246
Engine block heater .................211
Engine oil ..................................292
checking and adding ..............292
dipstick ....................................292
filter, specifications ........295, 322
recommendations ...................295
refill capacities ........................323
specifications ..........................323
Event data recording ....................7
Exhaust fumes ..........................211
F
Fail safe cooling ........................302
Fleet MyKey programming ........92
Flexible Fuel Vehicle (FFV) ....304
Fluid capacities .........................323
Fog lamps ....................................53
Four-Wheel Drive vehicles
driving off road .......................237
preparing to drive your
vehicle .....................................222
Fuel ............................................304
calculating fuel
economy ............................20, 311
cap ...........................................307
capacity ...................................323
choosing the right fuel ...........308
comparisons with EPA fuel
economy estimates .................314
detergent in fuel .....................309
filler funnel .............................310
filling your vehicle with
fuel ...........................304, 307, 311
filter, specifications ........303, 322
fuel pump shut-off switch .....246
improving fuel economy ........311octane rating ...................308, 326
quality ......................................309
running out of fuel .........264, 310
safety information relating to
automotive fuels .....................304
Fuel - flex fuel vehicle
(FFV) .................................304, 308
Fuses ..................................246–247
G
Garage door opener ....................80
Gas cap (see Fuel cap) ............307
Gas mileage (see Fuel
economy) ...................................311
Gauges .........................................16
H
Hazard flashers .........................245
Headlamps ...................................52
aiming ........................................55
bulb specifications ....................59
daytime running lights .............54
flash to pass ..............................54
high beam .................................53
replacing bulbs .........................60
turning on and off ....................52
Heating
heating and air conditioning
system .......................................48
manual heating and air
conditioning system .................45
Hood ..........................................288
I
Ignition ...............................207, 326
Illuminated visor mirror .............66
Index
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