i
If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the audio system or the
COMAND system.
Call priority If other service calls such as a Roadside
Assistance
call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective button for ending a telephone call
on the audio system or the COMAND system.
i When a Tele Aid call has been initiated,
the audio system or the COMAND system
is muted. The mobile phone is no longer
connected to the COMAND system. If you
must use this phone, we recommend that
you use it only with the vehicle at a
standstill in a safe location.
Destination Download to the COMAND
system i
The
components and operating principles
of the COMAND system can be found in the separate COMAND system operating
instructions.
Destination
Download allows you access to a
database of over 10 million points of interest
(POIs) that can be downloaded to your
vehicle’s navigation system. If you know the
destination, the address can be downloaded,
or can be provided with points of interests
near your location.
Route guidance
You will be prompted to confirm that route
guidance to the entered address is to be
started.
X Select Yes using button = or ; on
the COMAND system.
X Press button 9 on the COMAND system
to confirm.
The system calculates the route and
subsequently
starts the route guidance to the
defined address.
i If you select No, you can save the address
to your address book.
i The Destination Download feature is
available if the relevant mobile phone
network is available and data connection is
possible.
Search & Send “Search & Send” is a navigation destination
address entry service. For more information
on “Search & Send”, refer to separate
COMAND system operating instructions.
Remote door unlock
In case you have locked your vehicle
unintentionally
(e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
X Contact the Customer Assistance Center
at 1-800-FOR-MERCedes 182
Useful features
Controls in detail
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Driving off
Warm up the engine smoothly. Do not place
full load on the engine until the operating
temperature has been reached.
! When
driving off on a slippery surface, do
not allow a drive wheel to spin for an
extended period with the ESP ®
switched
off. Doing so may cause serious damage to
the drivetrain which is not covered by the
Mercedes-Benz Limited Warranty.
! Simultaneously depressing the
accelerator pedal and applying the brakes
reduces engine performance and causes
premature brake and drivetrain wear which
is not covered by the Mercedes-Benz
Limited Warranty. Hydroplaning
Depending
on the depth of the water layer on
the road, hydroplaning may occur, even at low
speeds and with new tires. In heavy rain or
when conditions indicate possible
hydroplaning:
X Reduce vehicle speed.
X Avoid track grooves in the road.
X Apply brakes cautiously. Standing water
! Do not drive through flooded areas.
Before
driving through water, determine its
depth.
If you must drive through standing water,
drive slowly to prevent water from entering
the passenger compartment or the engine
compartment. Water in these areas could
cause damage to electrical components or
wiring of the engine or transmission, or
could result in water being ingested by the
engine through the air intake causing
severe internal engine damage. Any such damage is not covered by the Mercedes-
Benz Limited Warranty. Driving abroad
If
you plan to drive the vehicle outside the U.S.
or Canada, you should request dealer
network information for your destination from
any authorized Mercedes-Benz Center. Control and operation of radio
transmitter
Safety notes G
Warning!
Please do not forget that your primary
responsibility
is to drive the vehicle. A driver’s
attention to the road must always be his/her
primary focus when driving. For your safety
and the safety of others, we recommend that
you pull over to a safe location and stop
before placing or taking a telephone call.
If you choose to use the telephone 16
while
driving, please use the hands-free device and
only use the telephone when road, weather
and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
mobile telephone while driving a vehicle.
Only operate the audio system or
COMAND 16
(Cockpit Management and Data
System) if road, weather and traffic
conditions permit. Otherwise, you may not be
able to observe traffic conditions and could
endanger yourself and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
16 Observe all legal requirements. 224
Driving instructions
Operation
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G
Warning!
Do not use cleaners or cockpit care sprays
containing solvents to clean the cockpit or the
steering wheel. Cleaners containing solvents
will make the surface porous and vehicle
occupants could suffer serious injuries from
plastic parts coming loose in the event of air
bag deployment.
! Do not use oil, wax or scouring agents.
Otherwise you may scratch or damage the
surface.
Hard plastic trim items
X Use Mercedes-Benz approved Interior Care
on
a soft, lint-free cloth and apply with light
pressure.
Audio or COMAND display !
You must switch off the audio or
COMAND display and allow it to cool prior
to cleaning.
! Do
not use any liquids or cleaning agents.
These can damage or even destroy the
audio or COMAND display screen.
X Use a standard microfiber cloth and apply
with light pressure.
Steering wheel and gearshift/gear
selector lever X
Wipe with a damp cloth and dry thoroughly
or clean with Mercedes-Benz approved
Leather Care.
Carpets X
Use Mercedes-Benz approved Carpet and
Fabric Care for cleaning the carpets.
Headliner X
Use a soft bristle brush or a dry-shampoo
cleaner in case of excessive dirt. Seat belts X
Only use clear, lukewarm water and soap.
! The seat belts must not be treated with
chemical cleaning agents. Do not dry the
seat belts at temperatures above
176‡
(80†) or in direct sunlight. G
Warning!
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
Upholstery Using aftermarket seat covers or wearing
clothing that have the tendency to give off
coloring (e.g. when wet, etc.) may cause the
upholstery to become permanently
discolored. By lining the seats with a proper
intermediate
cover, contact-discoloration will
be prevented. G
Warning!
Only use seat covers which have been tested
and approved by Mercedes-Benz for your
vehicle model. Using other seat covers may
interfere with or prevent the deployment of
the head-thorax air bags. Contact an
authorized Mercedes-Benz Center for
availability.
Leather upholstery
Please note that leather upholstery is a
natural product and is therefore subject to a
natural aging process. Leather upholstery
may also react to certain ambient influences
such
as high humidity or high temperature by
showing wrinkles for example.
X Wipe leather upholstery with a damp cloth
and
dry thoroughly or clean with Mercedes-
Benz approved Leather Care.
! To avoid damage to leather upholstery:
R Wipe with light pressure only.
R Do not clean with abrasive cleaning
agents
such as scouring milk or powder. Vehicle care
231
Operation
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Display messages
Possible causes/consequences and
X Solutions+ Please
get a new
key. The SmartKey is malfunctioning.
X
Contact an authorized Mercedes-Benz Center. ~ Bluetooth
Ready The telephone has not yet been connected to the audio
system or COMAND system via Bluetooth
®
.
X Connect the telephone to the audio system or COMAND
system via Bluetooth ®
. ¥ Top Up
Washer
Fluid The washer fluid in the washer fluid reservoir has fallen below
the minimum level.
X
Add washer fluid ( Y page 196). Engine
Display messages
Possible causes/consequences and
X Solutions=
(USA only)
;
(Canada
only) Engine
Service There may be a malfunction in
R
the fuel management system
R the ignition system
R the exhaust system
R the fuel system
X Have the engine checkedas soon as possible at an
authorized Mercedes-Benz Center. ; Display
Malfunctio
n
Drive To
Workshop Certain electronic systems are unable to relay information to
the control system. The coolant temperature display or the
tachometer may have failed.
X
Have the electronic systems checked at an authorized
Mercedes-Benz Center. + Top Up
Coolant
See
Operator’s
Manual The coolant level is too low.
X
Add coolant (Y page 196).
X If you have to add coolant frequently, have the cooling
system checked at an authorized Mercedes-Benz Center. G
Warning!
Do not spill antifreeze on hot engine parts. Antifreeze contains ethylene glycol which may burn
if it comes into contact with hot engine parts. You could be seriously burned. Vehicle status messages in the multifunction display
247Practical hints
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