XSwitch on the ignition.XExtending/Retracting: Press rear
window sunshade switch : briefly.
XSwitch on the ignition.XExtending/Retracting: Press or pull the
rear window sunshade switch : past the
resistance point.
Ashtrays
Center console ashtray
XOpening: Press mark on cover : forward.XRemoving ashtray insert: Grab ashtray
insert = on the grooved side and pull it up
and out in the direction indicated by
arrows ;.
XReinstalling ashtray insert: Push ashtray
insert = back into the frame until it
engages.
XClosing: Briefly press mark on cover :.
Rear door ashtray
XOpening: Lift up cover ;.XRemoving ashtray insert: Press open
cover ; outwards beyond the stop.
Ashtray insert : pops out of the holder.
XRemove ashtray insert : by pulling it
upwards.
XReinstalling ashtray insert: Push ashtray
insert : back into frame until it engages.
XClosing: Push cover ; downwards.
Cigarette lighters
GObserve Safety notes, see page 56.GWarning!
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter.
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Power outlet in trunk
Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s Online” at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
Rit has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
Rvehicle battery power is available
Rthe relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system
(Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
RAutomatic and manual emergency
RRoadside Assistance
RInformation
To adjust the speaker volume during a Tele
Aid call do the following:
XPress button W or X on the
multifunction steering wheel.
or
XUse the COMAND volume thumbwheel
H on the lower part of the front center
console (Y page 87).
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features.
System self-test
The system performs a self-test after you
have switched on the ignition.
GWarning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:RThe indicator lamp in the SOS button does
not come on during the system self-test.
RThe indicator lamp in Roadside Assistance
button º does not come on during the
system self-test.
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RThe indicator lamp in Information button
E does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button º, or
Information button E remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled.
An emergency call can also be initiated
manually ( Y page 391).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display.
Emergency Call Activated appears in the
COMAND display and the audio system is
muted. When the connection is established,
the message Call Connected appears in the
multifunction display. Emergency Call
Activated appears in the COMAND display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
i While the emergency call message
Emergency Call Activated is displayed,
operation of the audio system or COMAND
system is not possible.
The climate control system can be
operated using the climate control panel
( Y page 211).
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
i If no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately.GWarning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
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The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
iDuring the emergency call the telephone
is switched off automatically and must be
switched back on to make a call.
iThe “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually
XBriefly press on cover ; to open.XPress SOS button : briefly.
The indicator lamp in SOS button : will
flash until the emergency call is concluded.
XWait for a voice connection to the
Customer Assistance Center.
XClose cover ; after the emergency call is
concluded.
GWarning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the telephone keypad.
Roadside Assistance button
XOpen the front armrest storage
compartment (Y page 382).
XPress and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display. Roadside Assistance
Activated appears in the COMAND
Display. The audio system or the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. Roadside
Assistance Activated appears in the
COMAND display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
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The vehicle can be remotely locked within
four days after the ignition has been switched
off.XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.
When you are inside your vehicle the next
time and switch on the ignition, the message
Tele Aid Doors Locked Remotely will
appear on the multifunction display.
i The remote door lock feature is available
if the relevant cellular phone network is
available and data connection is possible.
Automatic Maintenance Call
Your vehicle is equipped with a feature that
considerably enhances vehicle care. Just
prior to reaching a vehicle maintenance
milestone, Tele Aid transmits important
vehicle maintenance information that alerts
your authorized Mercedes-Benz Center of
required service. This is automatic and does
not require driver intervention. This feature
allows your preferred Mercedes-Benz Center
to significantly improve the process of
arranging your service appointment and
ensures that your vehicle receives the best
possible care.
i The Automatic Maintenance Call feature
is available if the relevant telephone
network is available and data connection is
possible.
Stolen Vehicle Recovery Services
In the event your vehicle was stolen:
XReport the incident to the police.
The police will issue a numbered incident
report.XPass this number on to the Customer
Assistance Center along with your
password.
The Customer Assistance Center will then
attempt to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Customer Assistance Center
will contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
i If the anti-theft alarm stays on for more
than 30 seconds, the Tele Aid system will
notify the Customer Assistance Center
automatically.
Garage door opener
The integrated remote control can operate up
to three separately controlled devices
compatible with HomeLink ®
or some other
systems.
GWarning!
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
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iUSA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any
interference received, including
interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
iCanada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1.This device may not cause interference,
and
2. this device must accept any
interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Floormats
GWarning!
Whenever you are using floormats, make sure
there is enough clearance and that the
floormats are securely fastened.
Floormats should always be securely fastened
using the fastening equipment.
Before driving off, check that the floormats
are securely in place and adjust them if
necessary. A loose floormat could slip and
hinder proper functioning of the pedals.
Do not place several floormats on top of each
other as this may impair pedal movement.
XMove the driver’s seat or front passenger
seat as far to the rear as possible.
XRemoving: Pull floormat off of retainer
pins :.
XInstalling: Press floormat eyelets ; onto
retainer pins :.
Infrared reflecting windshield
Infrared reflecting glass reduces the amount
of radiated heat entering the vehicle interior
through the windows.
The infrared reflecting glass also prevents the
transmission of signals through the glass by
in-vehicle electronic devices, e.g. electronic
toll collection devices.
Vehicles without Night View Assist Plus
:Infrared transparent area (located left and
right to the cover of the rain light sensor)
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Vehicle equipment
i This Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual.
The first 1000 miles (1500 km)
The more cautiously you treat your vehicle
during the break-in period, the more satisfied
you will be with its performance later on.
R Drive your vehicle during the first
1 000 miles (1 500 km) at varying but
moderate vehicle and engine speeds.
R During this period, avoid heavy loads (full
throttle driving) and excessive engine
speeds (no more than 2
/ 3 of maximum rpm
in each gear).
R Select C as the preferred shift program
( Y page 322) for the first 1 000 miles
(1 500 km).
R Avoid accelerating by kickdown.
R Do not attempt to slow the vehicle down by
shifting to a lower gear using the gear
selector lever.
R Select gear ranges 3, 2 or 1 (Y page 321)
only when driving at moderate speeds (for
hill driving).
After 1 000 miles (1 500 km) you may
gradually increase vehicle and engine speeds
to the permissible maximum.
! Additional instructions for AMG vehicles:
R During the first 1 000 miles (1 500 km),
do not exceed a speed of 85 mph
(140 km/h).
R During this period, avoid engine speeds
above 4 500 rpm in each gear.
R Shift gears in a timely manner.
All of the above instructions, as may apply to
your vehicle type, also apply when driving the
first 1 000 miles (1 500 km) after the engine
or the rear differential has been replaced.
i Always obey applicable speed limits.
At the gas station
Refueling
GWarning!
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
personal injury.
Never allow sparks, flames or smoking
materials near gasoline!
Turn off the engine before refueling.
Whenever you are around gasoline, avoid
inhaling fumes and any skin or clothing
contact. Extinguish all smoking materials.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging your
health.
GWarning!
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gas to
spray back out when removing the fuel pump
nozzle, which could cause personal injury.
! Never refuel vehicles with gasoline engine
with diesel fuel. Even small amounts of
diesel fuel will damage the fuel system and
engine. Damage resulting from the use of
non-approved fuels or fuel additives or
resulting from mixing gasoline with diesel
fuel is not covered by the Mercedes-Benz
Limited Warranty.
! If you have accidentally filled the tank
with incorrect or non-approved fuel, do not
switch on the ignition. Otherwise the
incorrect or non-approved fuel will get into
the fuel lines. The fuel system must be
drained completely. Contact an authorized
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RWasher system and headlamp cleaning
system (Y page 409)
RBrake fluid (Y page 409)
Engine compartment
Hood
GWarning!
Do not pull the release lever while the vehicle
is in motion. Otherwise the hood could be
forced open by passing air flow.
This could cause the hood to come loose and
injure you and/or others.
GWarning!
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
Opening
GWarning!
If you see flames or smoke coming from the
engine compartment, or if the coolant
temperature gauge indicates that the engine
is overheated, do not open the hood. Move
away from vehicle and do not open the hood
until the engine has cooled. If necessary, call
the fire department.
GWarning!
You could be injured when the hood is open –
even when the engine is turned off.
Parts of the engine can become very hot. To
prevent burns, let the engine cool completely
before touching any components on the
vehicle. Comply with all relevant safety
precautions.
GWarning!
To help prevent personal injury, stay clear of
moving parts when the hood is open and the
engine is running.
The radiator fan may continue to run for
approximately 30 seconds or may even
restart after the engine has been turned off.
Stay clear of fan blades.
GWarning!
The engine is equipped with a transistorized
ignition system. Because of the high voltage
it is dangerous to touch any components
(ignition coils, spark plug sockets, diagnostic
socket) of the ignition system
Rwith the engine running
Rwhile starting the engine
Rwhen the ignition is switched on and the
engine is turned manually
XPull hood lock release lever :.
The hood is unlocked.
! Never open the hood if the wiper arms are
folded forward away from the windshield.
Otherwise the windshield wipers or the
hood could be damaged.
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