2010 MERCEDES-BENZ S CLASS alarm

Possibility 2 (One SmartKey in the vehicle,
no SmartKey outside the vehicle):
When exiting and trying to lock the vehicle,
the message Key Detected In Vehicle
appears in the multifunction display. The
vehicle will not be locked.
Factory setting
XGlobal unlocking: Pull an outside door
handle.
Unless you open a door or the trunk within
approximately 40 seconds after unlocking
the vehicle:
RThe vehicle will be locked again.
RThe anti-theft alarm system will be
rearmed.
XGlobal locking: Touch outside of a door
handle \000F.
Selective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey. Pulling the
driver’s outside door handle will then only
unlock the driver’s door and the fuel filler flap.
XSwitching on/off: Press and hold buttons
\0006 and \0007 simultaneously for
approximately 6 seconds until the battery
check lamp (Y page 277) flashes twice.
KEYLESS-GO will then function as follows:
XUnlocking driver’s door and fuel filler
flap: Pull the driver’s outside door handle.
XGlobal unlocking: Pull any outside door
handle other than the driver’s outside door
handle.
XGlobal locking: Touch outside of a door
handle \000F.
Checking SmartKey batteries
Example illustration: SmartKey with KEYLESS-GO
XPress button \0007 or \0006 on the
SmartKey.
Battery check lamp \000F comes on briefly to
indicate that the SmartKey batteries are in
order.
If the battery check lamp does not come on
briefly during check, the SmartKey batteries
are discharged.
XReplace the batteries (Y page 502).
iYou can obtain the required batteries at
any authorized Mercedes-Benz Center.
iIf the batteries are checked within signal
range of the vehicle, pressing button
\0007 or \0006 will lock or unlock the vehicle
accordingly.
Loss of the SmartKey
If you lose your SmartKey or mechanical key,
you should do the following:
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XHave the SmartKey deactivated by an
authorized Mercedes-Benz Center.
XReport the loss of the SmartKey or the
mechanical key to your car insurance
company immediately.
XHave the mechanical lock replaced if
necessary.
Any authorized Mercedes-Benz Center will be
glad to supply you with a replacement. For
information on replacing the SmartKey, see
“Replacing the SmartKey” (Y page 278).
Replacing the SmartKey
Only you, or someone authorized by you can
order a replacement key from any Mercedes-
Benz Center. In order to do so, the Mercedes-
Benz Center will require proof of identity and
vehicle ownership with original documents,
including the following:
If you are the current owner of the vehicle:
Rthe vehicle’s current state registration
Ra current identity card, passport, or drivers
license
If you are an authorized person:
Rthe vehicle’s current state registration
Ra current identity card, passport, or drivers
license for the authorized individual
Rsigned and dated authorization from the
owner of the vehicle for which the key is
being requested
iDuplicated or photocopied
documentation will not be accepted.
Activating the key
Once you, or an authorized person, has
provided the appropriate documents, the
Mercedes-Benz Center will need to
synchronize the key to your vehicle before it
can be used. In order to do so, the Mercedes-
Benz Center need access to your vehicle.
Opening the doors from the inside
You can open a door from the inside even
when it is locked unless it is secured with the
child safety lock (Y page 61).
Open door only when conditions are safe to
do so.
Example illustration driver’s door
If the vehicle has previously been locked with
the SmartKey or with KEYLESS-GO, opening
a door from the inside will trigger the anti-
theft alarm system.
To cancel the alarm, see (Y page 73).
XFront doors: Pull on inside door
handle \000G on the respective front door.
If the door was locked, locking knob \000F will
move up.
XRear doors: Pull up locking knob on the
respective rear door to unlock door.
XPull on the inside door handle on the
respective rear door.
Automatic central locking
You can switch the automatic central locking
on or off using the COMAND system
(Y page 210).
The doors and the trunk lock automatically
when the vehicle is set into motion.
You can open a locked front door from the
inside. Open door only when conditions are
safe to do so.
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Vehicles without KEYLESS-GO
Vehicles with KEYLESS-GO
XPress trunk closing switch \000F briefly.
If the trunk lid comes into contact with an
object while closing, the closing procedure is
stopped and the trunk lid reopens slightly.
This will happen only while the trunk is in its
upper motion sequence. Check if luggage has
been piled too high, for example.
Closing the trunk and locking vehicle
from outside
In vehicles with trunk opening/closing
system and KEYLESS-GO, you can close the
trunk and lock the vehicle simultaneously
from the outside using the KEYLESS-GO
locking/closing switch.
XMake sure you have the SmartKey with
KEYLESS-GO with you.
XPress KEYLESS-GO locking/closing
switch \000F briefly.
With all doors closed:
RThe locking knobs in the doors move
down.
RThe trunk lid starts to close
automatically.
RAll turn signal lamps flash three times to
confirm locking once the trunk has
closed completely.
RAn acoustic signal sounds three times.
RThe anti-theft alarm system is armed.
If the trunk lid comes into contact with an
object while closing, the closing procedure is
stopped and the trunk lid reopens slightly.
This will happen only while the trunk is in its
upper motion sequence. Check if luggage has
been piled too high, for example.
Trunk lid emergency release
The trunk lid can be opened from inside the
trunk with the emergency release button.
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Power outlet in trunk
Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button \000] to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s Online” at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
Rit has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
Rvehicle battery power is available
Rthe relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system
(Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
RAutomatic and manual emergency
RRoadside Assistance
RInformation
To adjust the speaker volume during a Tele
Aid call do the following:
XPress button \000Z or \000[ on the
multifunction steering wheel.
or
XUse the COMAND volume thumbwheel
\000M on the lower part of the front center
console (Y page 87).
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features.
System self-test
The system performs a self-test after you
have switched on the ignition.
GWarning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:RThe indicator lamp in the SOS button does
not come on during the system self-test.
RThe indicator lamp in Roadside Assistance
button \000

The vehicle can be remotely locked within
four days after the ignition has been switched
off.XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.
When you are inside your vehicle the next
time and switch on the ignition, the message
Tele Aid Doors Locked Remotely will
appear on the multifunction display.
i The remote door lock feature is available
if the relevant cellular phone network is
available and data connection is possible.
Automatic Maintenance Call
Your vehicle is equipped with a feature that
considerably enhances vehicle care. Just
prior to reaching a vehicle maintenance
milestone, Tele Aid transmits important
vehicle maintenance information that alerts
your authorized Mercedes-Benz Center of
required service. This is automatic and does
not require driver intervention. This feature
allows your preferred Mercedes-Benz Center
to significantly improve the process of
arranging your service appointment and
ensures that your vehicle receives the best
possible care.
i The Automatic Maintenance Call feature
is available if the relevant telephone
network is available and data connection is
possible.
Stolen Vehicle Recovery Services
In the event your vehicle was stolen:
XReport the incident to the police.
The police will issue a numbered incident
report.XPass this number on to the Customer
Assistance Center along with your
password.
The Customer Assistance Center will then
attempt to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Customer Assistance Center
will contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
i If the anti-theft alarm stays on for more
than 30 seconds, the Tele Aid system will
notify the Customer Assistance Center
automatically.
Garage door opener
The integrated remote control can operate up
to three separately controlled devices
compatible with HomeLink ®
or some other
systems.
GWarning!
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
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ProblemPossible causes/consequences and \000P Solutions\000\000}
The front passenger
front air bag off
indicator lamp does not
illuminate and/or does
not remain illuminated
with the weight of a
typical 12-month-old
child in a standard child
restraint or less on the
front passenger seat.
The system is malfunctioning.XMake sure there is nothing between seat cushion and child seat
and check installation of the child seat.
XMake sure no objects applying supplemental weight onto the
seat are present.
XIf the front passenger front air bag off indicator lamp remains
out, have the system checked as soon as possible at an
authorized Mercedes-Benz Center. Do not transport a child on
the front passenger seat until the system has been repaired.
XRead and observe messages in the multifunction display and
follow corrective steps (Y page 452).
GWarning!
If the \000\000} indicator lamp does not
illuminate or remains out with the weight of a
typical 12-month-old child in a standard child
restraint or less on the front passenger seat,
do not transport a child on the front
passenger seat until the system has been
repaired.
Unlocking/locking manually
Unlocking the vehicle
If you cannot unlock the vehicle with the
SmartKey or with KEYLESS-GO, unlock the
driver’s door and the trunk using the
mechanical key.
The anti-theft alarm system will trigger when
you
Runlock the driver’s door or the trunk with
the mechanical key
and
Ropen the driver’s door or the trunk
To cancel the alarm, insert the SmartKey into
the starter switch.
Removing the mechanical key
SmartKey
SmartKey with KEYLESS-GO
XMove locking tab \000F in the direction of
arrow.
XSlide mechanical key \000G out of the housing.Unlocking/locking manually499Practical hints221_AKB; 6; 20, en-USd2ugruen,Version: 2.11.8.12009-09-24T13:28:17+02:00 - Seite 499Z

XExit the vehicle.XClose the rear left door.
The vehicle is locked.
iThis procedure does not arm the anti-
theft alarm system, nor does it lock the fuel
filler flap.
Resetting activated NECK-PRO active
front head restraints
If the NECK-PRO active front head restraints
have been triggered in a rear-end collision,
they must be reset.
You can tell that the NECK-PRO active front
head restraints have been triggered when
they have been moved forward and cannot be
adjusted.
GWarning!
For safety reasons, have the NECK-PRO active
front head restraints checked at an
authorized Mercedes-Benz Center after a
rear-end collision.
GWarning!
When pushing back the head restraint
cushion, make sure your fingers do not
become caught between the head restraint
cushion and the cover. Failing to do so may
lead to injury.
! Be careful not to damage upholstery.
iPressing the head restraint cushion back
requires high force. If you encounter
difficulties when pushing the head restraint
back, please have the procedure
performed at an authorized Mercedes-Benz
Center.
Head restraints (standard)XPush the head restraint cushion by the
bottom, back as far as it will go \000G.
XPush the head restraint cushion down into
the guide as far as it will go \000