damage (i.e. chips from stones, vehicle
doors, etc.).
Engine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical components
and connectors from contact with water and
cleaning agents.
Corrosion protection, such as MB
Anticorrosion Wax should be applied to the
engine compartment after every engine
cleaning. Before applying, all control linkage
bushings and joints should be lubricated. The
poly-V-belt and all pulleys should be
protected from any wax.
Vehicle washing
In the winter, thoroughly remove all traces of
road salt as soon as possible.
When washing the vehicle underbody, do not
forget to clean the inner sides of the wheels.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of
water, and a SmartKey is within
approximately 3 ft (1 m) of the vehicle, it
could be inadvertently locked or unlocked.
Hand-wash
XDo not use hot water or wash your vehicle
in direct sunlight.XOnly use a soft, wet cloth or sponge to
clean the vehicle.XOnly use a mild vehicle wash detergent,
such as Mercedes-Benz approved Car
Shampoo.XThoroughly spray the vehicle with a
diffused jet of water.XDo not spray directly towards the
ventilation intake.XUse plenty of water and rinse the sponge
and chamois frequently.XRinse with clean water and dry with a
chamois thoroughly.Do not allow cleaning agents to dry on the
finish.
Automatic car wash
You can have your vehicle washed in an
automatic car wash from the start. Brushless
car washes are preferable.
XTo protect the filter system, activate the air
recirculation mode using button d on
the climate control panel.
! Do not clean your vehicle in an automatic
touchless car wash which uses caustic
spray. Caustic spray will damage the paint
or ornamental moldings.
If the vehicle is very dirty, prewash it before
running it through the automatic car wash.
! Make sure the combination switch is set
to wiper setting $. Otherwise, the rain
sensor could activate and cause the wipers
to move unintentionally. This may lead to
vehicle damage.
Due to the width of the vehicle, fold in
exterior rear view mirrors prior to running
the vehicle through an automatic car wash
to prevent damage to the mirrors.
XWhen taking the vehicle through an
automatic conveyor-type car wash:
Make sure the automatic transmission
remains in neutral position N. Observe
instructions, see “Remaining in neutral
position N” ( Y page 111).
When leaving the automatic car wash, make
sure the mirrors are folded out.
After running the vehicle through an
automatic car wash, wipe any wax off of the
windshield and the wiper blade inserts. This
will prevent smears and reduce wiping noise
which can be caused by residual wax on the
windshield.
Ornamental moldings
XFor regular cleaning and care of ornamental
moldings, use a damp cloth.262Vehicle careOperation
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VehicleDisplay messagesPossible causes/consequences and M SolutionsDepress
brake to
shift out
of P.You have attempted to shift the automatic transmission into
drive position D, reverse gear R or neutral position N without
depressing the brake pedal.XDepress the brake pedal.Door OpenVehicle
Not In
ParkYou have opened the driver’s door and the automatic
transmission is still in drive position D, reverse gear R or
neutral position N.XBefore you leave the vehicle, make sure the automatic
transmission is in park position P and the parking brake is
engaged.Drive to
workshop
without
shifting
gears.The automatic transmission cannot be shifted out of the
current transmission position because of a malfunction.
If the automatic transmission is in drive position D:XWithout shifting the automatic transmission out of drive
position D, drive to an authorized Mercedes-Benz Center.
If the automatic transmission is set to neutral position N,
reverse gear R or park position P:
XDo not drive.XContact an authorized Mercedes-Benz Center or call
Roadside Assistance.Only
shift to
P when
vehicle
is at a
standstill
.You have attempted to shift the automatic transmission into
park position P although the vehicle was still in motion.XStop the vehicle.Shift to
P or N to
start
engine.You have attempted to start the engine with the KEYLESS-GO
start/stop button while the automatic transmission was in
reverse gear R or drive position D.XShift the automatic transmission into park position P or
neutral position N. Make sure the brake pedal is depressed.Auxiliary
BatteryMalfunctio
nThe backup battery for the automatic transmission is no
longer charging.XContact an authorized Mercedes-Benz Center.280Vehicle status messages in the multifunction displayPractical hints
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BrakeProblemPossible causes/consequences and M Solutions!The yellow ABS
indicator lamp
comes on while
the engine is
running.The ABS has detected a malfunction and switched off. The BAS,
the ESP ®
and the PRE-SAFE ®
are also switched off.
The brake system is still functioning normally but without the
systems specified above available.
If the ABS control unit is malfunctioning, other systems such as
the navigation system or the automatic transmission may also be
malfunctioning.XContinue driving with added caution. Wheels may lock during
hard braking, reducing steering capability.XRead and observe messages that may appear in the
multifunction display ( Y page 272).XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident.
!The yellow ABS
indicator lamp
comes on while
the engine is
running.The ABS has switched off due to insufficient power supply.
The battery might not be charged sufficiently.
When the voltage is above the required value again, the ABS is
operational again. The ABS indicator lamp should go out.XIf the ABS indicator lamp does not go out: Have the alternator
and the battery checked.!The yellow ABS
indicator lamp
comes on while
the engine is
running.The self-diagnosis has not been completed yet.
The indicator lamp will go out after driving a short distance at a
vehicle speed of above 12 mph (20 km/h).298What to do if …Practical hints
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GWarning!
The dimensions of the spare wheel are
different from those of the road wheels. As a
result, the vehicle handling characteristics
change when driving with a spare wheel
mounted. Adapt your driving style
accordingly.
The spare wheel is for temporary use only.
When driving with a spare wheel mounted,
ensure proper tire inflation pressure and do
not exceed a vehicle speed of 50 mph
(80 km/h).
Contact the nearest authorized Mercedes-
Benz Center as soon as possible to have the
spare wheel replaced with a regular road
wheel.
Never operate the vehicle with more than one
spare wheel mounted.
Do not switch off the ESP ®
when a spare
wheel is mounted.
GWarning!
Vehicles with air suspension program:
Do not open or close any doors or the tailgate
while mounting a spare wheel. The vehicle
could rise or lower to a previously selected
level. You or others could be injured as a
result.
Preparing the vehicle
XVehicles with air suspension program:
Make sure the vehicle level is set to
highway level ( Y page 155).XWhenever possible, park the vehicle in a
safe distance from moving traffic on a hard,
flat surface.XTurn on the hazard warning flasher.XTurn the steering wheel so that the front
wheels are in a straight-ahead position.XEngage the parking brake.XShift the automatic transmission into park
position P.XTurn off the engine.XRemove the SmartKey from the starter
switch.
or
XVehicles with KEYLESS-GO: Open the
driver’s door (this puts the starter switch in
position 0, same as with the SmartKey
removed from the starter switch). The
driver’s door can then be closed again.
Open doors only when conditions are safe
to do so.XVehicles with KEYLESS-GO: Remove the
KEYLESS-GO start/stop button from the
starter switch.XHave any passenger exit the vehicle at a
safe distance from the roadway. Open
doors only when conditions are safe to do
so.
i Vehicles with spare wheel with collapsible
tire or TIREFIT:
Only use the power outlet in the second-
row footwell for electric air pump
operation.
You can use the power outlet even when
the ignition is switched off, e.g. in order to
inflate the collapsible tire.
An emergency shut-off feature is designed
to prevent the vehicle’s on-board voltage
from dropping below a minimum level. If
the on-board voltage drops to this
minimum level, the power outlets are
switched off automatically to help preserve
engine starting power.
Sealing tires with TIREFIT
Small tire punctures, particularly those in the
tread, can be sealed with TIREFIT.
TIREFIT can be used in ambient temperatures
down to -4‡ (-20†).
GWarning!
TIREFIT is a limited repair device. TIREFIT
cannot be used for cuts or punctures larger
than approximately 0.16 in (4 mm) and tire
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significantly shorter or, if the vehicle is driven
cautiously, somewhat longer.
Do not continue driving in emergency mode if
R you notice knocking sounds
R the vehicle starts to shake
R smoke develops and you smell rubber
R ESP ®
is intervening continuously
R you notice tears on the tire sidewalls
After driving in emergency mode, you must
have the rims inspected by an authorized
Mercedes-Benz Center to check if they are
suitable for further use. The failed tire must
be replaced in any case.
When replacing individual or all tires on the
vehicle, make sure only tires marked with
“MOExtended” are mounted in the size
specified for your vehicle ( Y page 352).
Bleeding the fuel system (diesel
engine only)
Driving the vehicle until the fuel tank is empty
is not recommended. Otherwise, air may be
sucked into the fuel system. If this happens,
the malfunction indicator lamp = (USA
only) or ; (Canada only) comes on and the
engine may not start immediately after
refueling the vehicle.
After refueling:
XMake sure the automatic transmission is in
park position P.
The transmission position indicator in the
multifunction display should be on P.XDo not depress the accelerator.XIf necessary, remove the KEYLESS-GO
start/stop button from the starter switch.XTurn the SmartKey in the starter switch to
position 2 for at least 10 seconds.XReturn the SmartKey in the starter switch
to position 0.XTurn the SmartKey in the starter switch to
position 3 and hold it there for a maximumof 10 seconds or until the engine runs
surge-free.
If the engine does not start:
XTurn the SmartKey in the starter switch
once more to position 2 for at least
10 seconds.XReturn the SmartKey in the starter switch
to position 0.XTurn the SmartKey in the starter switch
once more to position 3 and hold it there
for a maximum of 10 seconds or until the
engine runs surge-free.XIf necessary, repeat the above steps.
If the engine still does not start after
3 attempts:
Do not make any further attempts to start the
engine. Contact an authorized Mercedes-
Benz Center or call Roadside Assistance
( Y page 201).
i When the malfunction indicator lamp
= (USA only) or ; (Canada only) in
the instrument cluster has been illuminated
for the above condition, it will remain
illuminated until the engine was cycled on
and off four times in a row.
AdBlue ®
(diesel engine only)
The BlueTEC exhaust gas aftertreatment
system requires a reducing agent (AdBlue ®
)
in order to function properly. Refilling with
AdBlue ®
is part of the regular maintenance
service work. A tankful of AdBlue ®
should
suffice until the next maintenance service
under normal driving conditions.
When the AdBlue ®
tank is low, the message
Check Additive See Operator’s
Manual appears in the multifunction display.
When the AdBlue ®
level drops to the
minimum level, the message Remaining
Starts: 20 appears in the multifunction
display.
AdBlue ®
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RSynchronize the power tilt/sliding
sunroof ( Y page 186).
R Synchronize the exterior rear view
mirrors ( Y page 91).
Charging the battery
GWarning!
Never charge a battery while still installed in
the vehicle unless the accessory battery
charge unit approved by Mercedes-Benz is
being used. Gases may escape during
charging and could cause an explosion that
may result in personal injury, paint damage or
corrosion.
An accessory battery charge unit specially
adapted for Mercedes-Benz vehicles and
tested and approved by Mercedes-Benz is
available. It permits the charging of the
battery in its installed position. Contact an
authorized Mercedes-Benz Center for
information and availability.
Charge battery in accordance with the
separate instructions for the accessory
battery charger.
Have the battery charged at an authorized
Mercedes-Benz Center. If you charge the
battery yourself, follow the operating
instructions for your charging device.
Only use a battery charge unit with a
maximum charging voltage of 14.8 V.
XCharge battery in accordance with the
instructions of the battery charger
manufacturer.
Jump starting
GWarning!
Failure to follow these directions will cause
damage to the electronic components, and
can lead to a battery explosion and severe
injury or death.
Never lean over batteries while connecting or
jump starting. You might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water, and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking, etc.
Attempting to jump start a frozen battery can
result in it exploding, causing personal injury.
Read all instructions before proceeding.GWarning!
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not recognize
potential danger.
! Do not tow-start the vehicle. You could
otherwise seriously damage the automatic
transmission which is not covered by the
Mercedes-Benz Limited Warranty.
! Jump starting should only be performed
using the jump-start terminals located in
the engine compartment.
Avoid repeated and lengthy starting
attempts.
Do not attempt to start the engine using a
battery quick-charge unit.
If the engine does not run after several
unsuccessful starting attempts, have it
checked at the nearest authorized
Mercedes-Benz Center.
Excessive unburned fuel generated by
repeated failed starting attempts may
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damage the catalytic converter31
and may
present a fire risk.
Make sure the jumper cables do not have
loose or missing insulation.
Make sure the cable clamps do not touch
any other metal part while the other end is
still attached to a battery.
If the battery is discharged, the engine can be
started with jumper cables and the fully
charged battery of another vehicle or an
equivalent starter pack. Observe the
following:
R Access to the battery is not possible on all
vehicles. If you cannot access the battery
of the other vehicle, provide jump start
power by an external battery or starter
pack.
R Jump starting should only be performed
when the engine and catalytic converter 32
are cold.
R Do not start the engine if the battery is
frozen. Let the battery thaw out first.
R Only jump start from batteries with the
same voltage rating (12 V). Jump startingwith a more powerful battery could damage
the vehicle’s electrical system. Such
damage will not be covered by the
Mercedes-Benz Limited Warranty.
R Only use jumper cables with sufficient
cross-section and insulated terminal
clamps.
R Always make sure the jumper cables are
not on or near pulleys, fans or other parts
that move when an engine is started or
running.
R Should the battery be drained completely,
let the donating power source charge the
vehicle for several minutes before
reattempting the starting process.
The jump-start contacts are located in the
engine compartment on the passenger side.XMake sure the two vehicles do not touch.XSwitch off all electrical consumers.XEngage the parking brake.XMake sure the automatic transmission is in
park position P.XOpen the hood ( Y page 213).31
Vehicles with gasoline engine only.
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portfolio. You may otherwise not recognize
potential danger.
! To prevent damage during transport, do
not tie down vehicle by its chassis or
suspension parts.
If circumstances do not permit the
recommended towing methods, the vehicle
may be towed with all wheels on the ground
only so far as necessary to have the vehicle
moved to a safe location where the
recommended towing methods can be
employed.
! Before towing the vehicle observe the
following instructions:
RDo not tow-start the vehicle. You could
otherwise seriously damage the
automatic transmission which is not
covered by the Mercedes-Benz Limited
Warranty.
RDo not tow with sling-type equipment.
Towing with sling-type equipment over
bumpy roads will damage radiator and
supports.
RTowing of the vehicle should only be
done using the properly installed towing
eye bolt. Never attach a tow cable, tow
rope or tow rod to the vehicle chassis,
frame or suspension parts.
GWarning!
With the engine not running, there is no power
assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
! Avoid pulling the vehicle abruptly or
diagonally, since it could result in damage
to the chassis alignment.
! Do not use the towing eye bolt for
recovery, as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
iIf the battery is disconnected or
discharged
Rthe SmartKey will not turn in the starter
switch
Rthe automatic transmission will remain in
park position P
For more information see “Battery”
(Y page 334) or “Jump starting”
(Y page 336).
Installing towing eye bolt
Depending on whether you are towing a
vehicle or you are being towed, the towing eye
bolt can be screwed into threaded holes
which are located behind covers on each
bumper.
The towing eye bolt is supplied with the
vehicle tool kit, located in the cargo
compartment underneath the cargo
compartment floor (Y page 268).
XTake the towing eye bolt out of the space
underneath the cargo compartment floor.
Removing cover in front bumper
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