Display messagesPossible causes/consequences and M SolutionsESPUnavailabl
e See
Operator’s
ManualThe brake system still functions normally but due to
insufficient power supply the ESP ®
, the BAS, and the
PRE-SAFE ®
system are unavailable.XContinue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.
When the voltage is above the required value again, the
ESP ®
, the BAS, and the PRE-SAFE ®
system are operational
again and the message in the multifunction display should
disappear.
If the message in the multifunction display does not
disappear:
XHave the alternator and the battery checked.XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.ESPUnavailabl
e See
Operator’s
ManualIf the yellow ESP ®
warning lamp d flashes while driving
and this message appears, the Electronic Traction System
(ETS/4-ETS) has switched off to prevent overheating of the
drive wheel brakes.
As soon as the brakes have cooled off, the Electronic Traction
System (ETS/4-ETS) switches on again.
The message in the multifunction display disappears and the
ESP ®
warning lamp d goes out.ESPUnavailabl
e See
Operator’s
ManualThe self-diagnosis may not be completed yet.
The display will clear after driving a short distance at a vehicle
speed of above 12 mph (20 km/h).PRE-SAFEInoperativ
e See
Operator’s
ManualThe PRE-SAFE ®
system has failed. All other occupant safety
systems, such as the air bags, are still available.XContact an authorized Mercedes-Benz Center as soon as
possible.274Vehicle status messages in the multifunction displayPractical hints
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VehicleDisplay messagesPossible causes/consequences and M SolutionsDepress
brake to
shift out
of P.You have attempted to shift the automatic transmission into
drive position D, reverse gear R or neutral position N without
depressing the brake pedal.XDepress the brake pedal.Door OpenVehicle
Not In
ParkYou have opened the driver’s door and the automatic
transmission is still in drive position D, reverse gear R or
neutral position N.XBefore you leave the vehicle, make sure the automatic
transmission is in park position P and the parking brake is
engaged.Drive to
workshop
without
shifting
gears.The automatic transmission cannot be shifted out of the
current transmission position because of a malfunction.
If the automatic transmission is in drive position D:XWithout shifting the automatic transmission out of drive
position D, drive to an authorized Mercedes-Benz Center.
If the automatic transmission is set to neutral position N,
reverse gear R or park position P:
XDo not drive.XContact an authorized Mercedes-Benz Center or call
Roadside Assistance.Only
shift to
P when
vehicle
is at a
standstill
.You have attempted to shift the automatic transmission into
park position P although the vehicle was still in motion.XStop the vehicle.Shift to
P or N to
start
engine.You have attempted to start the engine with the KEYLESS-GO
start/stop button while the automatic transmission was in
reverse gear R or drive position D.XShift the automatic transmission into park position P or
neutral position N. Make sure the brake pedal is depressed.Auxiliary
BatteryMalfunctio
nThe backup battery for the automatic transmission is no
longer charging.XContact an authorized Mercedes-Benz Center.280Vehicle status messages in the multifunction displayPractical hints
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Display messagesPossible causes/consequences and M SolutionsTire
Pressure
MonitorWheel
Sensor
MissingAt least one sensor is defect (e.g. battery is empty).
The respective tire is indicated by – – instead of the tire
inflation pressure in the multifunction display.XHave the Advanced TPMS checked at an authorized
Mercedes-Benz Center.XHave the wheel sensors installed at an authorized
Mercedes-Benz Center.At least one wheel without appropriate wheel sensors is
mounted (e.g. spare tire).
The respective tire is indicated by – – instead of the tire
inflation pressure in the multifunction display.XHave the Advanced TPMS checked at an authorized
Mercedes-Benz Center.XHave the wheel sensors installed at an authorized
Mercedes-Benz Center.Tire
Pressure
MonitorCurrently
Unavailabl
eThe Advanced TPMS cannot monitor the tire inflation pressure
due to a nearby radio interference source or insufficient
power supply.
As soon as the causes of the malfunction have been rectified,
the Advanced TPMS becomes active again automatically after
a few minutes of driving.Tire
Pressure(s
) Please
CorrectThe tire inflation pressure is too low in at least one tire.
or
The tire inflation pressures of the individual tires differ from
each other significantly.
The tire inflation pressure values are shown in the
multifunction display.XCheck and correct tire inflation pressure as required
( Y page 221).XRestart the Advanced TMPS ( Y page 226).Caution:
Tire
DefectAt least one tire is deflating.
The respective tire is indicated in the multifunction display.XCarefully bring the vehicle to a halt, avoiding abrupt
steering and braking maneuvers.XIf necessary, change the wheel ( Y page 319).282Vehicle status messages in the multifunction displayPractical hints
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Display messagesPossible causes/consequences and M Solutions?Coolant
Stop car,
switch
engine
off.The poly-V-belt could be broken.XStop the vehicle immediately as soon as it is safe to do so.XTurn off the engine immediately.XCheck the poly-V-belt.XIf it is broken: Do not continue to drive. Otherwise the
engine will overheat due to an inoperative water pump
which may result in damage to the engine. Contact an
authorized Mercedes-Benz Center.XIf it is intact: Do not continue to drive the vehicle with this
message displayed. Doing so could result in serious engine
damage that is not covered by the Mercedes-Benz Limited
Warranty.XObserve the coolant temperature in the multifunction
display.XDrive to the nearest authorized Mercedes-Benz Center
immediately.?The radiator cooling fan is malfunctioning.XObserve the coolant temperature in the multifunction
display.
If the coolant temperature is below 248‡ (120†), you may
continue driving to an authorized Mercedes-Benz Center.XAvoid placing heavy loads on the engine (e.g. by driving
uphill) as well as stop-and-go traffic.XHave the fan replaced as soon as possible.#The battery is no longer charging.
Possible causes:
R alternator malfunctioning
R broken poly-V-belt
R a malfunction in the electronic systemXStop immediately in a safe location or as soon as it is safe
to do so and check the poly-V-belt.XIf it is broken: Do not continue to drive. Otherwise the
engine will overheat due to an inoperative water pump
which may result in damage to the engine. Contact an
authorized Mercedes-Benz Center.XIf it is intact: Drive to the nearest authorized Mercedes-
Benz Center immediately. Adjust driving to be consistent
with reduced braking responsiveness.290Vehicle status messages in the multifunction displayPractical hints
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Display messagesPossible causes/consequences and M Solutions#Battery/
Alternator
Stop
VehicleThe battery is defective.XStop the vehicle in a safe location or as soon as it is safe
to do so.XEngage the parking brake.XDo not continue to drive.XContact an authorized Mercedes-Benz Center.4Check
engine
oil level
at next
refueling.The engine oil level is too low.XCheck the engine oil level ( Y page 214) and add engine oil
as required ( Y page 215).XIf you must add engine oil frequently, have the engine
checked for possible leaks.If the message Check engine oil level
at next refueling. appears while the
engine is running and at operating
temperature, the engine oil level has dropped
to approximately the minimum level.
The message will be stored in the vehicle
status message memory after you have
cleared it from the multifunction display.
Visually check for oil leaks. If there are no
obvious oil leaks, drive to the nearest service
station to refill your engine oil to the required
level.For information on approved engine oils
contact an authorized Mercedes-Benz Center
or visit www.mbusa.com (USA only).
! Engine oil level warnings should not be
ignored. Extended driving with the symbol
displayed could result in serious engine
damage that is not covered by the
Mercedes-Benz Limited Warranty.Display messagesPossible causes/consequences and M SolutionsCThe fuel level is low.XRefuel at the next gas station.8Reserve
FuelThe fuel level has dropped below the reserve mark.XRefuel at the next gas station.8Ultra Low-
sulfur
Diesel
Fuel OnlyVehicles with diesel engine only:
The fuel level has dropped below the reserve mark.XRefuel at the next gas station.XOnly use commercially available vehicular ULTRA-LOW
SULFUR HIGHWAY DIESEL FUEL (ULSD, 15 ppm SULFUR
MAXIMUM).Vehicle status messages in the multifunction display291Practical hints164_AKB; 7; 31, en-USd2ureepe,Version: 2.11.8.12009-09-11T12:07:36+02:00 - Seite 291Z
BrakeProblemPossible causes/consequences and M Solutions!The yellow ABS
indicator lamp
comes on while
the engine is
running.The ABS has detected a malfunction and switched off. The BAS,
the ESP ®
and the PRE-SAFE ®
are also switched off.
The brake system is still functioning normally but without the
systems specified above available.
If the ABS control unit is malfunctioning, other systems such as
the navigation system or the automatic transmission may also be
malfunctioning.XContinue driving with added caution. Wheels may lock during
hard braking, reducing steering capability.XRead and observe messages that may appear in the
multifunction display ( Y page 272).XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident.
!The yellow ABS
indicator lamp
comes on while
the engine is
running.The ABS has switched off due to insufficient power supply.
The battery might not be charged sufficiently.
When the voltage is above the required value again, the ABS is
operational again. The ABS indicator lamp should go out.XIf the ABS indicator lamp does not go out: Have the alternator
and the battery checked.!The yellow ABS
indicator lamp
comes on while
the engine is
running.The self-diagnosis has not been completed yet.
The indicator lamp will go out after driving a short distance at a
vehicle speed of above 12 mph (20 km/h).298What to do if …Practical hints
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SmartKey with KEYLESS-GO
XMove locking tab : in the direction of
arrow.
XSlide mechanical key ; out of the housing.
Unlocking the driver’s door
XInsert mechanical key ; into the driver’s
door lock.
XTurn mechanical key ; counterclockwise
to position 1.
XPull the door handle past the resistance
point until the locking knob moves up.
The driver’s door is unlocked.
XPull the door handle once more to open the
driver’s door.
XTurn mechanical key ; back and remove
it from the driver’s door lock.Locking the vehicle
If you cannot lock the vehicle with the
SmartKey or with KEYLESS-GO, lock it as
follows:
XClose the front passenger door, the right
rear door, and the tailgate.
XOpen the driver’s door and the rear left
door.
XPress the central locking switch
(Y page 75).
The locking knobs of the front passenger
door and the rear doors move down.
XIf the vehicle battery is disconnected or
drained: Press down the locking knobs on
the front passenger door and the rear
doors.
XExit the vehicle.XClose the driver’s door.XEnter the vehicle through the rear left door.XPress down the locking knob of the driver’s
door.
! To prevent inadvertent lockout, make
sure to have the SmartKey with you before
proceeding with the next step. The next
step will lock the vehicle.
XExit the vehicle.XClose the rear left door.
The vehicle is locked.
iThis procedure does not arm the anti-
theft alarm system, nor does it lock the fuel
filler flap.
Unlocking and opening the tailgate
If the tailgate can no longer be unlocked and
opened using button F on the SmartKey
or the KEYLESS-GO function, use the
emergency release lever to unlock and open
the tailgate.
The emergency release lever is located on the
inside of the tailgate.
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Resetting activated NECK-PRO active
front head restraints
If the NECK-PRO active front head restraints
have been triggered in a rear-end collision,
they must be reset.
You can tell that the NECK-PRO active front
head restraints have been triggered when
they have been moved forward and cannot be
adjusted.
GWarning!
For safety reasons, have the NECK-PRO active
front head restraints checked at an
authorized Mercedes-Benz Center after a
rear-end collision.
GWarning!
When pushing back the head restraint
cushion, make sure your fingers do not
become caught between the head restraint
cushion and the cover. Failing to do so may
lead to injury.
iPressing the head restraint cushion back
requires high force. If you encounter
difficulties when pushing the head restraint
back, please have the procedure
performed at an authorized Mercedes-Benz
Center.
XPull the top of the head restraint cushion in
direction of arrow : as far as it will go.
XAdjust the head restraint cushion
downward in direction of arrow ; as far as
it will go.
XFirmly press the top of the head restraint
cushion towards the head restraint cover in
direction of arrow = until it engages.
XRepeat this procedure on the NECK-PRO
active front head restraint for the second
front seat.
For information on NECK-PRO active front
head restraints, see “NECK-PRO active front
head restraints” (Y page 53).
Replacing SmartKey batteries
If the batteries in the SmartKey are
discharged, the vehicle can no longer be
locked or unlocked. It is recommended to
have the batteries replaced at an authorized
Mercedes-Benz Center.
GWarning!
Batteries contain poisonous and corrosive
substances. Therefore, keep the batteries out
of reach of children.
If a battery is swallowed, seek medical help
immediately.
GWarning!
SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. Check with
your local government’s disposal guidelines.
California residents, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm.
Batteries contain materials that can harm the
environment if disposed of improperly.
Recycling of batteries is the preferred method
of disposal. Many states (USA only) or
provinces (Canada only) require sellers of
batteries to accept old batteries for recycling.
When inserting the batteries, make sure they
are clean and free of lint.
When replacing batteries, always replace
both batteries.
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