information on replacing the SmartKey, see
“Replacing the SmartKey” (Y page 74).
Replacing the SmartKey
Only you, or someone authorized by you can
order a replacement key from any Mercedes-
Benz Center. In order to do so, the Mercedes-
Benz Center will require proof of identity and
vehicle ownership with original documents,
including the following:
If you are the current owner of the vehicle:
Rthe vehicle’s current state registration
Ra current identity card, passport, or drivers
license
If you are an authorized person:
Rthe vehicle’s current state registration
Ra current identity card, passport, or drivers
license for the authorized individual
Rsigned and dated authorization from the
owner of the vehicle for which the key is
being requested
iDuplicated or photocopied
documentation will not be accepted.
Activating the key
Once you, or an authorized person, has
provided the appropriate documents, the
Mercedes-Benz Center will need to
synchronize the key to your vehicle before it
can be used. In order to do so, the Mercedes-
Benz Center need access to your vehicle.
Opening the doors from the inside
You can open a door from the inside even
when it is locked unless it is secured with the
child safety lock (Y page 60).
Open door only when conditions are safe to
do so.
Example illustration driver’s door
If the vehicle has previously been locked with
the SmartKey or with KEYLESS-GO, opening
a door from the inside will trigger the anti-
theft alarm system.
To cancel the alarm, see (Y page 67).
XFront doors: Pull on inside door
handle ; on the respective front door.
If the door was locked, locking knob : will
move up.
XRear doors: Pull up locking knob on the
respective rear door to unlock door.
XPull on the inside door handle on the
respective rear door.
Automatic central locking
The doors and the tailgate lock automatically
when the vehicle is set into motion.
You can open a locked front door from the
inside. Open door only when conditions are
safe to do so.
The doors are designed to unlock
automatically after an accident if the force of
the impact exceeds a preset threshold.
The vehicle locks automatically when the
ignition is switched on and the wheels are
turning at vehicle speeds of above 9 mph
(15 km/h). You could therefore lock yourself
out when the vehicle is pushed or towed or is
on a test stand.
iYou can also activate or deactivate the
automatic central locking using the control
system (Y page 135).
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Closing when a door window is blockedGWarning!
Make sure that nobody can become trapped
and be seriously or even fatally injured when
closing a door window with greater force or
without automatic reversal function.
If the upward movement of a door window is
blocked during the closing procedure, the
door window will stop and open slightly.
XImmediately after the door window has
stopped because it was blocked, pull and
hold the respective switch upward until the
door window is fully closed.
The door window closes with greater force.
If the door window is blocked again and opens
slightly:
XImmediately after the door window was
blocked, pull and hold the respective
switch upward until the door window is fully
closed.
The door window closes without automatic
reversal function.GWarning!
Pulling and holding the switch to close the
door window immediately after it had been
blocked two times will cause the door window
to close without any reversal function for as
long as you hold the switch.
Synchronizing door windows
The door windows must be synchronized after
the battery has been disconnected or if the
door windows cannot be fully closed (express
operation).
Each door window must be synchronized
separately.
XClose all doors.XSwitch on the ignition.XPull and hold switch :, ; , = or ?
( Y page 101) until the respective door
window is closed.
The door window opens again slightly.XPull and hold the respective switch once
more immediately until the door window is
closed completely.XHold the respective switch for
approximately 1 second.
The door window is synchronized.
Summer opening feature
When the weather is warm, you can ventilate
the vehicle before driving off by
simultaneously
R opening the door windows
R opening the tilt/sliding sunroof
R switching on the seat ventilation for the
driver’s seat (Canada only)
The summer opening feature can only be
activated via the remote control of the
SmartKey. The SmartKey must be in close
proximity to the driver’s outside door handle.
XAim the transmitter eye of the SmartKey at
the driver’s outside door handle.XPress and hold button % on the
SmartKey until the door windows and the
tilt/sliding sunroof have reached the
desired position.
The vehicle unlocks.XRelease button % on the SmartKey to
interrupt the opening procedure.
Convenience closing feature
When locking the vehicle, you can
simultaneously close the door windows and
the tilt/sliding sunroof.
GWarning!
When closing the door windows and the tilt/
sliding sunroof, make sure there is no danger
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of anyone being harmed by the closing
procedure.
If potential danger exists, proceed as follows:
R Release button & to stop the closing
procedure. To open, press and hold button
% . To continue the closing procedure
after making sure that there is no danger of
anyone being harmed by the closing
procedure, press and hold button &.
Vehicles with KEYLESS-GO:
R Release the lock button on the outside door
handle to stop the closing procedure.
R Immediately pull on the same outside door
handle and hold firmly. The door windows
and the tilt/sliding sunroof will open for as
long as the door handle is held but the door
not opened.
With SmartKey
The SmartKey must be in close proximity to
the driver’s outside door handle.
XAim transmitter eye of the SmartKey at the
driver’s outside door handle.XPress and hold button & on the
SmartKey until the door windows and the
tilt/sliding sunroof are closed completely.XRelease button & on the SmartKey to
interrupt the closing procedure.
With KEYLESS-GO
The SmartKey with KEYLESS-GO must be
located outside the vehicle within
approximately 3 ft (1 m) of a door.
XClose all doors.XPress and hold the lock button on an
outside door handle ( Y page 73) until the
door windows and the tilt/sliding sunroof
are closed completely.XRelease the lock button on the outside door
handle to interrupt the closing procedure.Driving and parking
Safety notes
GWarning!
Make sure absolutely no objects are
obstructing the pedals’ range of movement.
Keep the driver’s footwell clear of all
obstacles. If there are any floormats or
carpets in the footwell, make sure the pedals
still have sufficient clearance.
During sudden driving or braking maneuvers
the objects could get caught between the
pedals. You could then no longer brake or
accelerate. This could lead to accidents and
injury.
GWarning!
With the engine not running, there is no power
assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
GWarning!
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not recognize
potential danger.
Starting the engine
GWarning!
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
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XSwitch on the ignition.XSwitching on: Press button ª on the
respective climate control panel.
The indicator lamp in the button comes on.XSwitching off: Press button ª again.
The rear window defroster switches off when
the battery voltage is too low. The indicator
lamp in button ª flashes. Too many
electrical consumers may be operating
simultaneously.
XSwitch off consumers that are currently not
needed if required.
Power tilt/sliding sunroof
Opening and closing
GObserve Safety notes, see page 55.GWarning!
When opening or closing the tilt/sliding
sunroof, make sure there is no danger of
anyone being harmed by the opening/closing
procedure.
The tilt/sliding sunroof is equipped with the
express operation and automatic reversal
function. If the movement of the tilt/sliding
sunroof is blocked during the closing
procedure, the tilt/sliding sunroof will stop
and open slightly.
The tilt/sliding sunroof operates differently
when the sunroof switch is pressed and held.
See the “Closing when the tilt/sliding sunroof
is blocked” section for details.
The opening/closing procedure of the tilt/
sliding sunroof can be immediately halted by
releasing the sunroof switch or, if the sunroof
switch was moved past the resistance point
and released, by moving the sunroof switch in
any direction.
GWarning!
The tilt/sliding sunroof is made out of glass.
In the event of an accident, the glass may
shatter. This may result in an opening in the
roof.
In a vehicle rollover, occupants not wearing
their seat belts or not wearing them properly
may be thrown out of the opening. Such an
opening also presents a potential for injury for
occupants wearing their seat belts properly as
entire body parts or portions of them may
protrude from the passenger compartment.
! To avoid damaging the seals, do not
transport any objects with sharp edges
which can stick out of the tilt/sliding
sunroof.
Do not open the tilt/sliding sunroof if there
is snow or ice on the roof, as this could
result in malfunctions.
If you cannot open or close the tilt/sliding
sunroof due to a malfunction contact
Roadside Assistance or an authorized
Mercedes-Benz Center.
! Please keep in mind that weather
conditions can sometimes change rapidly.
Make sure to close the tilt/sliding sunroof
when leaving the vehicle. If water enters
the vehicle interior, vehicle electronics
could be damaged which is not covered by
the Mercedes-Benz Limited Warranty.
i You can also open or close the tilt/sliding
sunroof using the SmartKey or the
KEYLESS-GO function, see “Summer
opening feature” ( Y page 102) and
“Convenience closing feature”
( Y page 102).
i After switching off the ignition or
removing the SmartKey from the starter
switch, you can operate the tilt/sliding
sunroof until you open the driver’s or front
passenger door. If no door was opened you
can operate the tilt/sliding sunroof for up
to 5 minutes.184Power tilt/sliding sunroofControls in detail
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Sunroof switch
With the sunroof closed or raised, you can
slide the sunroof screen forward and back.
Sunroof screen
XSwitch on the ignition.
Opening
XOpening manually: Press and hold the
sunroof switch to the resistance point in
direction of arrow ;.
XRelease the sunroof switch when the
desired position is reached.
XExpress operation: To open the tilt/
sliding sunroof completely, press the
sunroof switch past the resistance point in
direction of arrow ; and release.
XStopping during express operation:
Move the sunroof switch in any direction.
iExpress opening is not available when the
tilt/sliding sunroof is raised. The tilt/
sliding sunroof must be closed first.
iWhen the tilt/sliding sunroof is open,
resonance noises may result in addition to
the usual wind noises. They are caused by
minimal pressure changes in the passenger
compartment. To reduce or eliminate these
noises, change the position of the tilt/
sliding sunroof or open a window slightly.
Raising
XRaising manually: Press and hold the
sunroof switch to the resistance point in
direction of arrow :.
XRelease the sunroof switch when the
desired position is reached.
XExpress operation: To raise the tilt/
sliding sunroof completely, press the
sunroof switch past the resistance point in
direction of arrow : and release.
XStopping during express operation:
Move the sunroof switch in any direction.
iExpress raising is not available when the
tilt/sliding sunroof is open. The tilt/sliding
sunroof must be closed first.
Closing
XClosing manually: Pull and hold the
sunroof switch to the resistance point in
direction of arrow =.
XRelease the sunroof switch when the
desired position is reached.
XExpress operation: To close the tilt/
sliding sunroof completely, pull the sunroof
switch past the resistance point in
direction of arrow = and release.
XStopping during express operation:
Move the sunroof switch in any direction.
Closing when the tilt/sliding sunroof is
blocked
GWarning!
Make sure that nobody can become trapped
and be seriously or even fatally injured when
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closing the tilt/sliding sunroof with greater
force or without automatic reversal function.
If the movement of the tilt/sliding sunroof is
blocked during the closing procedure (e.g. by
ice or pollution), the tilt/sliding sunroof will
stop and open slightly.XImmediately after the tilt/sliding sunroof
has stopped and opened because it was
blocked, pull and hold the sunroof switch
in direction of arrow = until the tilt/sliding
sunroof is fully closed.
The tilt/sliding sunroof closes with greater
force.
If the tilt/sliding sunroof is blocked again and
opens slightly:
XImmediately after the tilt/sliding sunroof
was blocked and has opened, pull and hold
the sunroof switch in direction of arrow
= until the tilt/sliding sunroof is fully
closed.
The tilt/sliding sunroof closes without
automatic reversal function.GWarning!
Pulling and holding the sunroof switch to
close the tilt/sliding sunroof immediately
after it had been blocked two times will cause
the tilt/sliding sunroof to close without any
reversal function for as long as you hold the
sunroof switch.
Synchronizing
The tilt/sliding sunroof must be synchronized
R after the battery has been disconnected or
discharged
R after a malfunction
R if the tilt/sliding sunroof does not open
smoothly
! If the tilt/sliding sunroof cannot be closed
or synchronized, contact an authorized
Mercedes-Benz Center or call Roadside
Assistance.
XVehicles with SmartKey: Switch off the
ignition and remove the SmartKey from the
starter switch.XVehicles with KEYLESS-GO: Switch off the
ignition and open the driver’s door. This
puts the starter switch in position 0, same
as with the SmartKey removed from the
starter switch. The driver’s door then can
be closed again.XRemove the fuse for the tilt/sliding sunroof
from the fuse box ( Y page 342).XReinsert the fuse in the fuse box.XSwitch on the ignition.XPress and hold the sunroof switch in
direction of arrow : ( Y page 185) until the
tilt/sliding sunroof is fully raised at the
rear.XKeep holding the sunroof switch in
direction of arrow : for approximately
1 second.XCheck the express operation feature
( Y page 185).
If the tilt/sliding sunroof opens and closes
completely, the roof is synchronized.
Otherwise repeat the above steps.
Loading and storing
Loading instructions
GWarning!
Always fasten items being carried as securely
as possible. Use cargo tie-down rings and
fastening materials appropriate for the weight
and size of the load.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
transporting cargo. Do not pile luggage or
cargo higher than the seat backrests.
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GWarning!
Only use carriers when the basic carrier bars
have been completely mounted. The left and
right roof rails are only stabilized by means of
the basic carrier bars mounted.
Follow the manufacturer’s installation
instructions. Otherwise, an improperly
attached carrier or its load could become
detached from the vehicle.
Do not exceed the maximum roof load of
220 lb (100 kg).
Take into consideration that when the roof is
loaded, the handling characteristics are
different from those when operating the
vehicle without the roof loaded.
Make sure
Ryou can raise the tilt/sliding sunroof at the
rear completely
Ryou can open the tailgate completely
:Roof rails
Parcel nets
GWarning!
Vehicles with Occupant Classification System
(OCS)
Do not place objects with a combined weight
of more than 4.4 lbs (2 kg) into the parcel net
on the back of the front passenger seat.
Otherwise, the OCS may not be able to
properly approximate the occupant weight
category.
GWarning!
Parcel nets are intended for storing light-
weight items only, such as road maps, mail,
etc.
Heavy objects, objects with sharp edges, or
fragile objects may not be transported in the
parcel nets. In an accident, during hard
braking, or sudden maneuvers, they could be
thrown around inside the vehicle and cause
injury to vehicle occupants.
Parcel nets cannot protect transported goods
in the event of an accident.
Parcel nets are located in the front passenger
footwell and on each of the front seat
backrests.
Cargo tie-down rings
Your vehicle is equipped with six cargo tie-
down rings.
Always follow loading instructions
(Y page 186).
Carefully secure cargo by applying even load
on all the cargo tie-down rings with a rope of
sufficient strength to hold down the cargo.
Cargo tie down rings, cargo compartment
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Vanity mirror
Vanity mirror lamp = only functions when
sun visor : is engaged in mounting C.
XFlip sun visor down.XLift up vanity mirror cover ?.
Vanity mirror lamp = comes on.
Ashtrays
Center console ashtray
iA storage compartment is located under
the ashtray insert.
! The storage compartment is not heat-
proof. Therefore, do not stub cigarettes in
the storage compartment.
XOpening: Press cover ; briefly.XRemoving ashtray insert: Grab ashtray
insert : on the sides and pull it out
upwards.
XReinstalling ashtray insert: Install
ashtray insert :.
XClosing: Push cover ;.
Rear center console ashtray
! Close the ashtray when not in use and
before folding the rear seats. Otherwise
you could damage the ashtray.
XOpening: Press cover ; briefly.XRemoving ashtray insert: Grab ashtray
insert : on the sides and pull it out
upwards.
XReinstalling ashtray insert: Install
ashtray insert :.
XClosing: Push cover ;.
Cigarette lighter
GObserve Safety notes, see page 55.GWarning!
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter.
If the engine is off and the cigarette lighter is
being used extensively, the vehicle battery
may become discharged.
XOpen the ashtray (Y page 196).196Useful featuresControls in detail
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