increments, preferably starting at 72‡
(22†).
Front temperature with front climate
control panel
USA only
XIncreasing/decreasing: Turn
temperature control : and/or C
(Y page 173) slightly clockwise or
counterclockwise.
Canada only
XIncreasing/decreasing: Turn
temperature control : and/or E
(Y page 175) slightly clockwise or
counterclockwise.
Rear temperature with front climate
control panel
USA only
XPress button ±.XIncreasing/decreasing: Turn
temperature control C (Y page 173)
slightly clockwise or counterclockwise.
Canada only
XPress button X.
In display J (Y page 175) you will see the
Y symbol.
XIncreasing/decreasing: Turn
temperature control E (Y page 175)
slightly clockwise or counterclockwise.
Rear temperature with rear climate
control panel
XIncreasing/decreasing: Turn
temperature control ; (Y page 177)
slightly clockwise or counterclockwise.
Adjusting air distribution
USA only
The air distribution can be adjusted manually.
The symbols on the buttons represent the
following functions:
SymbolFunction¯Directs air to the windshield and
side air vents
PDirects air through the center
and side air vents
ODirects air to the footwells and
side air vents
XPress the desired air distribution button
¯, P, or O.
The automatic mode is switched off. The
indicator lamp in the desired button comes
on.
Canada only
The air distribution can be adjusted
separately on each side of the passenger
compartment.
The symbols on the buttons represent the
following functions:
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Symbol
Driver’s
sideSymbol
Passenger
sideFunctionZMDirects air to
the windshield
and side air
vents\PDirects air
through the
center, side
and rear
passenger
compartment
air ventscODirects air to
the footwells
and side air
ventsXPress the desired air distribution button
Z , \ , or c for the driver’s side,
or M , P , or O for the passenger
side.
The automatic mode is switched off. The
indicator lamp in the desired button comes
on.
Adjusting air volume
USA only
XDecrease/increase: Press button I or
K .
The automatic mode is switched off. The
selected blower speed is shown in air
volume display G (Y page 173).
Canada only
XDecrease/increase: Press button I or
K .
The automatic mode is switched off. The
selected blower speed appears in display
J (Y page 175).When using the Voice Control System, the
blower speed reduces automatically. When
the Voice Control System is not used
anymore, the blower speed increases to the
previously selected level.
Front defroster
You can use this setting to defrost the
windshield, for example if it is iced up.
You can also defog the windshield and the
side windows.
i Keep this setting selected only until the
windshield or the side windows are clear
again.
Activating
XPress button ¦.
The indicator lamp in the button comes on.
The climate control switches to the
following functions automatically:
R most efficient blower speed and heating
power, depending on outside
temperature
R air flows onto the windshield and the
front door windows (side air vents must
be open)
R the air conditioning compressor
switches on at outside temperatures
above approximately 41‡ (5†) for air-
drying
Adjustments
You can adjust the air volume and the
temperature when the front defroster is
switched on. The air flow will remain on the
windshield and front door windows.
XPress button I to decrease or button
K to increase air volume to the desired
level.
The air volume decreases/increases to the
next lower/higher blower speed and
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RThe indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button º does not come on during the
system self-test.
R The indicator lamp in Information button
E does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button º, or
Information button E remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled.
An emergency call can also be initiated
manually ( Y page 201).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display and the
COMAND system is muted. When the
connection is established, the message
Call Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
i If no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately.GWarning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
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Should this occur, assistance must be
summoned by other means.
iThe “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually
XBriefly press on cover : to open.XPress SOS button ; briefly.
The indicator lamp in SOS button ; will
flash until the emergency call is concluded.
XWait for a voice connection to the
Customer Assistance Center.
XClose cover : after the emergency call is
concluded.
GWarning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Roadside Assistance button
XOpen the front armrest storage
compartment (Y page 193).
XPress and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display and the COMAND system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
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A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
XDescribe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
iIf the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular
phone network is not available). The
message Call Failed appears in the
multifunction display.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Information button
XOpen the front armrest storage
compartment (Y page 193).
XPress and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display and the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
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iIf the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Call priority
If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective button for ending a telephone call
on the COMAND system.
i When a Tele Aid call has been initiated,
the COMAND system audio is muted. The
mobile phone is no longer connected to the
COMAND system. If you must use this
phone, we recommend that you use it only
with the vehicle at a standstill in a safe
location.
Destination Download to the COMAND
system
i The components and operating principles
of the COMAND system can be found in the
separate COMAND system operating
instructions.
Destination Download allows you access to a
database of over 10 million points of interest
(POIs) that can be downloaded to your
vehicle’s navigation system. If you know the
destination, the address can be downloaded,
or can be provided with points of interests
near your location.
Route guidance
You will be prompted to confirm that route
guidance to the entered address is to be
started.XSelect Yes using button = or ; on
the COMAND system.XPress button 9 on the COMAND system
to confirm.
The system calculates the route and
subsequently starts the route guidance to the
defined address.
i If you select No, you can save the address
to your address book.
i The Destination Download feature is
available if the relevant mobile phone
network is available and data connection is
possible.
Search & Send
“Search & Send” is a navigation destination
address entry service. For more information
on “Search & Send”, refer to separate
COMAND system operating instructions.
Remote door unlock
In case you have locked your vehicle
unintentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.XThen return to your vehicle at the time
arranged and pull the tailgate recessed
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20 seconds until the indicator lamp in the
SOS button is flashing.
The message Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”, using your ID and password
(USA only).
iThe remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Call Connected will appear in the
multifunction display to indicate receipt of
the door unlock command.
If the tailgate recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by the
Customer Assistance Center, you must
wait 15 minutes before pulling the tailgate
recessed handle again.
Stolen Vehicle Recovery Services
In the event your vehicle was stolen:
XReport the incident to the police.
The police will issue a numbered incident
report.
XPass this number on to the Customer
Assistance Center along with your
password.
The Customer Assistance Center will then
attempt to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Customer Assistance Center
will contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
iIf the anti-theft alarm stays on for more
than 30 seconds, the Tele Aid system will
notify the Customer Assistance Center
automatically.
Garage door opener
The integrated remote control can operate up
to three separately controlled devices
compatible with HomeLink® or some other
systems.
GWarning!
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death.
Interior rear view mirror with integrated remotecontrol
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wheel repeatedly until the AIRMATIC/
Compass menu appears in the
multifunction display.
The compass displays the direction into
which the vehicle is currently traveling: N,
NE, E, SE, S, SW, W, or NW.
iIf your vehicle is not equipped with air
suspension program, the multifunction
display will show the compass only.
Floormats
GWarning!
Whenever you are using floormats, make sure
there is enough clearance and that the
floormats are securely fastened.
Floormats should always be securely fastened
using the fastening equipment.
Before driving off, check that the floormats
are securely in place and adjust them if
necessary. A loose floormat could slip and
hinder proper functioning of the pedals.
Do not place several floormats on top of each
other as this may impair pedal movement.
XMove the driver’s seat or front passenger
seat as far to the rear as possible.
XRemoving: Pull floormat off of retainer
pins :.
XInstalling: Press floormat eyelets ; onto
retainer pins :.
Infrared reflecting windshield
Infrared reflecting glass reduces the amount
of radiated heat entering the vehicle interior
through the windows.
The infrared reflecting glass also prevents the
transmission of signals through the glass by
in-vehicle electronic devices, e.g. electronic
toll collection devices.
To allow the use of these devices in the
vehicle, infrared transparent areas : are
placed in the windshield.
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