2010 MERCEDES-BENZ ML350 ESP inoperative

GWarning!
The SRS self-check has detected a
malfunction when the SRS indicator lamp
+ :
R does not come on at all
R does not go out after 4 seconds after the
engine was started
R comes on while driving
For your safety, we strongly recommend that
you contact an authorized Mercedes-Benz
Center immediately to have the system
checked. Otherwise the SRS may not be
activated when needed in an accident, which
could result in serious or fatal injury. The SRS
might also deploy unexpectedly and
unnecessarily which could also result in injury
as well.
In addition, improper work on the SRS creates
a risk of rendering the SRS inoperative or
causing unintended air bag deployment. Work
on the SRS must therefore only be performed
by qualified technicians. Contact an
authorized Mercedes-Benz Center.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact an authorized Mercedes-Benz Center.
USA only: Call our Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.
Air bags
GWarning!
Air bags are designed to reduce the potential
of injury and fatality in certain
R frontal impacts (front air bags)
R side impacts (side impact air bags and
window curtain air bags)
R rollovers (window curtain air bags)
However, no system available today can
completely eliminate injuries and fatalities.
Deployment of the air bags temporarily
releases a small amount of dust from the air
bags. This dust, however, is neither harmful
to your health, nor does it indicate a fire in the
vehicle. The dust might cause some
temporary breathing difficulty for people with
asthma or other breathing trouble. To avoid
this, you may wish to get out of the vehicle as
soon as it is safe to do so. If you have any
breathing difficulty but cannot get out of the
vehicle after the air bag inflates, then get fresh
air by opening a window or door.GWarning!
To reduce the risk of injury when the front air
bags inflate, it is very important for the driver
and front passenger to always be in a properly
seated position and to wear their respective
seat belt.
For maximum protection in the event of a
collision always be in normal seated position
with your back against the seat backrest.
Fasten your seat belt and make sure it is
properly positioned on your body.
Since the air bag inflates with considerable
speed and force, a proper seating position
and correct positioning of the hands on the
steering wheel will help to keep you at a safe
distance from the air bag. Occupants who are
not wearing their seat belt, are not seated
properly or are too close to the air bag can be
seriously injured or killed by an air bag as it
inflates with great force instantaneously:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R Move the driver’s seat as far back as
possible, still permitting proper operation
of vehicle controls. The distance from the
center of the driver’s chest to the center of
the air bag cover on the steering wheel
must be at least 10 inches (25 cm) or more.
You should be able to accomplish this by
adjusting the seat and steering wheel. If
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Front air bags GObserve Safety notes, see page 37.
Driver’s front air bag : and front passenger
front air bag ; are designed to provide
increased protection for the driver and front
passenger against the risk of injuries to the
head and thorax.
Driver and front passenger front air bags are
deployed
Rin the event of certain frontal impacts
Rif the system determines that air bag
deployment can offer additional protection
to that provided by the seat belt
Rdepending on whether the respective seat
belt is in use
Rindependently of the side impact air bags
and/or the window curtain air bags
The front air bags in this vehicle have been
designed to inflate in two stages. This allows
the air bags to have different rates of inflation.
The rate of inflation is based on the vehicle
deceleration rate as assessed by the air bag
control unit.
Vehicles with OCS, USA only: The front
passenger front air bag deployment is
additionally influenced by the passenger’s
weight category as identified by the Occupant
Classification System (OCS) (Y page 42).
Vehicles with OCS, USA only: The lighter the
front passenger-side occupant, the higher the
vehicle deceleration rate required for second
stage inflation of the front passenger front air
bag.
The air bags will not deploy in impacts which
do not exceed the system’s preset
deployment thresholds. You will then be
protected by the fastened seat belts.
The front air bags will not deploy in the event
of a rollover unless the vehicle’s rate of
longitudinal deceleration or acceleration
exceeds the preset deployment threshold for
the front air bags.
The front passenger front air bag will only be
deployed if
Rvehicles with OCS, USA only: the system,
based on OCS weight sensor readings,
detects that the front passenger seat is
occupied
Rthe 42 indicator lamp in the
center console is not lit
(USA only: (Y page 42),
Canada only: (Y page 46))
Rthe impact exceeds a preset deployment
threshold
! Vehicles with BabySmart™ air bag
deactivation system (Canada only): Do not
place objects heavier than 20 lb (9 kg) on
the front passenger seat. This could cause
the front or side impact air bag on the front
passenger side to deploy in a crash which
exceeds the system’s deployment
threshold.
Side impact air bags
GObserve Safety notes, see page 37.GWarning!
The pressure sensors for side impact air bag
control are located in the doors. Do not
modify any components of the doors or door
trim panels including, for example, the
addition of door speakers.
Improper repair work on the doors or the
modification or addition of components to the
doors create a risk of rendering the side
impact air bags inoperative or causing
unintended air bag deployment. Work on the
40Occupant safetySafety and security
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RThe indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button º does not come on during the
system self-test.
R The indicator lamp in Information button
E does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button º, or
Information button E remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled.
An emergency call can also be initiated
manually ( Y page 201).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display and the
COMAND system is muted. When the
connection is established, the message
Call Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
i If no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately.GWarning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
200Useful featuresControls in detail
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Display messagesPossible causes/consequences and M Solutions?Coolant
Stop car,
switch
engine
off.The poly-V-belt could be broken.XStop the vehicle immediately as soon as it is safe to do so.XTurn off the engine immediately.XCheck the poly-V-belt.XIf it is broken: Do not continue to drive. Otherwise the
engine will overheat due to an inoperative water pump
which may result in damage to the engine. Contact an
authorized Mercedes-Benz Center.XIf it is intact: Do not continue to drive the vehicle with this
message displayed. Doing so could result in serious engine
damage that is not covered by the Mercedes-Benz Limited
Warranty.XObserve the coolant temperature in the multifunction
display.XDrive to the nearest authorized Mercedes-Benz Center
immediately.?The radiator cooling fan is malfunctioning.XObserve the coolant temperature in the multifunction
display.
If the coolant temperature is below 248‡ (120†), you may
continue driving to an authorized Mercedes-Benz Center.XAvoid placing heavy loads on the engine (e.g. by driving
uphill) as well as stop-and-go traffic.XHave the fan replaced as soon as possible.#The battery is no longer charging.
Possible causes:
R alternator malfunctioning
R broken poly-V-belt
R a malfunction in the electronic systemXStop immediately in a safe location or as soon as it is safe
to do so and check the poly-V-belt.XIf it is broken: Do not continue to drive. Otherwise the
engine will overheat due to an inoperative water pump
which may result in damage to the engine. Contact an
authorized Mercedes-Benz Center.XIf it is intact: Drive to the nearest authorized Mercedes-
Benz Center immediately. Adjust driving to be consistent
with reduced braking responsiveness.290Vehicle status messages in the multifunction displayPractical hints
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