More frequent washings are necessary to
deal with unfavorable conditions:
R near the ocean
R in industrial areas (smoke, exhaust
emissions)
R during winter operation
You should check your vehicle from time to
time for stone chipping or other damage. Any
damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody of
the vehicle. A prerequisite for a thorough
check is a washing of the underbody followed
by a thorough inspection. Damaged areas
need to be re-undercoated.
Your vehicle has been treated at the factory
with a wax-base rustproofing in the body
cavities which will last for the lifetime of the
vehicle. Post-production treatment is neither
necessary nor recommended by Mercedes-
Benz because of the possibility of
incompatibility between materials used in the
production process and others applied later.
We have selected vehicle-care products and
compiled recommendations which are
specially matched to our vehicles and which
always reflect the latest technology. You can
obtain Mercedes-Benz approved vehicle-care
products at an authorized Mercedes-Benz
Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the vehicle-care products recommended
here. In such cases it is best to seek aid at an
authorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references to
Mercedes-Benz approved vehicle-care
products.Power washer
! Follow the instructions provided by the
power washer manufacturer on
maintaining a distance between the vehicle
and the nozzle of the power washer.
Never use a round nozzle to power-wash
tires. The intense jet of water can result in
damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving across
the surface. Do not aim directly at electrical
parts, electrical connectors, seals, or other
rubber parts.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of
water, and a SmartKey is within
approximately 3 ft (1 m) of the vehicle, it
could be inadvertently locked or unlocked.
Tar stains
Quickly remove tar stains before they dry and
become more difficult to remove. A tar
remover is recommended.
Paintwork, painted body components
! Affixing stickers, magnets, adhesive tape
or similar materials to painted body
components may damage the paintwork.
Mercedes-Benz approved Paint Care should
be applied when water drops on the paint
surface do not “bead up”. This should
normally be done every 3 to 5 months,
depending on the climate and washing
detergent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface shows
signs of embedded dirt (i.e. loss of gloss).
Do not apply any of these products or wax if
your vehicle is parked in the sun or if the hood
is still hot.
XUse the appropriate MB-Touch-Up Stick for
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damage (i.e. chips from stones, vehicle
doors, etc.).
Engine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical components
and connectors from contact with water and
cleaning agents.
Corrosion protection, such as MB
Anticorrosion Wax should be applied to the
engine compartment after every engine
cleaning. Before applying, all control linkage
bushings and joints should be lubricated. The
poly-V-belt and all pulleys should be
protected from any wax.
Vehicle washing
In the winter, thoroughly remove all traces of
road salt as soon as possible.
When washing the vehicle underbody, do not
forget to clean the inner sides of the wheels.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of
water, and a SmartKey is within
approximately 3 ft (1 m) of the vehicle, it
could be inadvertently locked or unlocked.
Hand-wash
XDo not use hot water or wash your vehicle
in direct sunlight.XOnly use a soft, wet cloth or sponge to
clean the vehicle.XOnly use a mild vehicle wash detergent,
such as Mercedes-Benz approved Car
Shampoo.XThoroughly spray the vehicle with a
diffused jet of water.XDo not spray directly towards the
ventilation intake.XUse plenty of water and rinse the sponge
and chamois frequently.XRinse with clean water and dry with a
chamois thoroughly.Do not allow cleaning agents to dry on the
finish.
Automatic car wash
You can have your vehicle washed in an
automatic car wash from the start. Brushless
car washes are preferable.
XTo protect the filter system, activate the air
recirculation mode using button d on
the climate control panel.
! Do not clean your vehicle in an automatic
touchless car wash which uses caustic
spray. Caustic spray will damage the paint
or ornamental moldings.
If the vehicle is very dirty, prewash it before
running it through the automatic car wash.
! Make sure the combination switch is set
to wiper setting $. Otherwise, the rain
sensor could activate and cause the wipers
to move unintentionally. This may lead to
vehicle damage.
Due to the width of the vehicle, fold in
exterior rear view mirrors prior to running
the vehicle through an automatic car wash
to prevent damage to the mirrors.
XWhen taking the vehicle through an
automatic conveyor-type car wash:
Make sure the automatic transmission
remains in neutral position N. Observe
instructions, see “Remaining in neutral
position N” ( Y page 111).
When leaving the automatic car wash, make
sure the mirrors are folded out.
After running the vehicle through an
automatic car wash, wipe any wax off of the
windshield and the wiper blade inserts. This
will prevent smears and reduce wiping noise
which can be caused by residual wax on the
windshield.
Ornamental moldings
XFor regular cleaning and care of ornamental
moldings, use a damp cloth.262Vehicle careOperation
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! Do not clean the camera and the area
around the camera
R with a high-pressure cleaner
R with a dry cloth and strong pressure
R with aggressive cleaning agents
You could otherwise damage the camera.
Cleaning the windows and the wiper
blades
! Never open the hood when the wiper arms
are folded forward.
GWarning!
For safety reasons, switch off wipers and
remove SmartKey from starter switch before
cleaning the windshield and/or the wiper
blades. Vehicles with KEYLESS-GO: Make
sure the vehicle’s on-board electronics have
status 0. Otherwise, the wiper motor could
suddenly turn on and cause injury.
! Do not pull on the wiper blade inserts.
They could tear.
XFold the wiper arms forward until they snap
into place.XClean the windshield and the wiper blade
inserts with a clean cloth and mild
detergent solution.XUse a soft, clean cloth and a mild window
cleaning solution on all outside and inside
glass surfaces.
An automotive glass cleaner is
recommended.
! Fold the windshield wiper arms back onto
the windshield before turning the SmartKey
in the starter switch or pressing the
KEYLESS-GO start/stop button.
Hold on to the wiper when folding the wiper
arm back. If released, the force of the
impact from the tensioning spring could
crack the windshield.
! To clean the window interior, do not use
a dry cloth, abrasives, solvents or cleaners
containing solvents. Do not touch the
inside of the windows with hard objects
such as an ice scraper or ring. Doing so may
damage the windows.
Light alloy wheels
If possible, clean wheels once a week.
XUse Mercedes-Benz approved Wheel Care,
a soft bristle brush and a strong spray of
water for cleaning the light alloy wheels.
! Only use acid-free cleaning materials.
Acid may cause corrosion or damage the
clear coat.
! The vehicle should not be parked for an
extended period of time immediately after
it has been cleaned. This applies especially
after the wheel rims have been cleaned
with wheel rim cleaner. Wheel rim cleaners
can lead to increased corrosion of the
brake disks and brake pads. Non-approved
wheel cleaners may also damage the wheel
paint if the vehicle is not driven after
cleaning.
Therefore, the vehicle’s brake system
should always be warmed-up before it is
parked after cleaning. Drive your vehicle for
several minutes to allow the brakes to dry.
When applying Mercedes-Benz approved
Tire Care and Mercedes-Benz approved
Wheel Care products, take care not to
spray them on the brake disks.
Plastic and rubber parts
XUse a gentle dishwashing detergent or mild
detergent for delicate fabrics as a washing
solution.XWipe with a cloth moistened in a lukewarm
solution.
The surface may temporarily change color.
If this is the case, wait for it to dry.GWarning!
Do not use cleaners or cockpit care sprays
containing solvents to clean the cockpit or the
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Vehicle equipment ............................268
Where will I find ...? ..........................268
Vehicle status messages in the
multifunction display .......................272
What to do if … ..................................297
Unlocking/locking manually ...........306
Resetting activated NECK-PRO
active front head restraints .............309
Replacing SmartKey batteries .........309
Replacing bulbs .................................311
Replacing wiper blades ....................318
Flat tire ..............................................319
Bleeding the fuel system (diesel
engine only) .......................................331
AdBlue® (diesel engine only) ...........331
Battery ...............................................334
Jump starting ....................................336
Towing the vehicle ............................338
Fuses ..................................................342
267Practical hints164_AKB; 7; 31, en-USd2ureepe,Version: 2.11.8.12009-09-11T12:07:36+02:00 - Seite 267
VehicleDisplay messagesPossible causes/consequences and M SolutionsDepress
brake to
shift out
of P.You have attempted to shift the automatic transmission into
drive position D, reverse gear R or neutral position N without
depressing the brake pedal.XDepress the brake pedal.Door OpenVehicle
Not In
ParkYou have opened the driver’s door and the automatic
transmission is still in drive position D, reverse gear R or
neutral position N.XBefore you leave the vehicle, make sure the automatic
transmission is in park position P and the parking brake is
engaged.Drive to
workshop
without
shifting
gears.The automatic transmission cannot be shifted out of the
current transmission position because of a malfunction.
If the automatic transmission is in drive position D:XWithout shifting the automatic transmission out of drive
position D, drive to an authorized Mercedes-Benz Center.
If the automatic transmission is set to neutral position N,
reverse gear R or park position P:
XDo not drive.XContact an authorized Mercedes-Benz Center or call
Roadside Assistance.Only
shift to
P when
vehicle
is at a
standstill
.You have attempted to shift the automatic transmission into
park position P although the vehicle was still in motion.XStop the vehicle.Shift to
P or N to
start
engine.You have attempted to start the engine with the KEYLESS-GO
start/stop button while the automatic transmission was in
reverse gear R or drive position D.XShift the automatic transmission into park position P or
neutral position N. Make sure the brake pedal is depressed.Auxiliary
BatteryMalfunctio
nThe backup battery for the automatic transmission is no
longer charging.XContact an authorized Mercedes-Benz Center.280Vehicle status messages in the multifunction displayPractical hints
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Display messagesPossible causes/consequences and M Solutions$
(USA only)
J
(Canada
only)EBV, ABS,
ESP
Inoperativ
e See
Operator’s
ManualThe brake system is still functioning normally but due to a
malfunction, the ABS, the BAS, the EBP, the ESP ®
, and the
PRE-SAFE ®
system are unavailable.XContinue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.XAdjust driving to be consistent with reduced braking
responsiveness.XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.$
(USA only)
!
(Canada
only)Release
Parking
BrakeYou are driving with the parking brake engaged. In addition
an acoustic warning sounds.XRelease the parking brake.$
(USA only)
J
(Canada
only)Check
Brake
Fluid
LevelThere is insufficient brake fluid in the reservoir.
Risk of accident!XStop the vehicle in a safe location or as soon as it is safe
to do so.XEngage the parking brakeXDo not drive any further.XContact an authorized Mercedes-Benz Center or call
Roadside Assistance.
Do not add brake fluid! This will not solve the problem.
GWarning!
Driving with the message Check Brake Fluid Level displayed can result in an accident. Have
your brake system checked immediately.
Do not add brake fluid before checking the brake system. Overfilling the brake fluid reservoir can
result in spilling brake fluid on hot engine parts and the brake fluid catching fire. You can be
seriously burned.
! If you find that the brake fluid in the brake fluid reservoir has fallen to the minimum mark
or below, have the brake system checked for brake pad thickness and leaks.
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Display messagesPossible causes/consequences and M SolutionsÁCompressor
Cooling
DownYou have selected a higher vehicle level. Due to frequent level
changes within a short period, the compressor must cool
down first.
! When the message Compressor Cooling Down appears
in the multifunction display, driving is still possible. Keep in
mind that the ride height of the vehicle is not yet reached,
so you can damage the underbody of the vehicle.XLet the compressor cool down until the message
disappears.
The selected level will be set once the compressor has
cooled down.ÃInoperativ
eDownhill Speed Regulation is malfunctioning.XHave the Downhill Speed Regulation checked at an
authorized Mercedes-Benz Center.
Vehicle
Display messagesPossible causes/consequences and M SolutionsEYou are driving with the hood or the tailgate open.XStop the vehicle in a safe location as soon as it is safe to
do so.XClose the hood ( Y page 214) or the tailgate ( Y page 75).
There is otherwise danger of an accident.
You are trying to lock the vehicle with the KEYLESS-GO
function with a door or the tailgate open.XClose all doors and/or the tailgate ( Y page 75).;You are driving with at least one door open.XClose all doors.+Key
Detected
In VehicleA SmartKey with KEYLESS-GO left in the vehicle was
recognized while trying to lock the vehicle from the outside.XTake the SmartKey out of the vehicle.+Don’t
Forget
Your KeyThis message appears for a maximum of 60 seconds if the
driver’s door is opened with the engine turned off and no
SmartKey in the starter switch. This message is only a
reminder.XTake the SmartKey with you when leaving the vehicle.286Vehicle status messages in the multifunction displayPractical hints
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Display messagesPossible causes/consequences and M Solutions+Remove KeyYou have forgotten to remove the SmartKey.XRemove the SmartKey from the starter switch.+You need
a new key.The SmartKey is malfunctioning.XContact an authorized Mercedes-Benz Center.+Key Does
Not
Belong to
VehicleThe SmartKey in the starter switch does not belong to the
vehicle.XFind the SmartKey that belongs to the vehicle to operate
the vehicle.+Change
Key
BatteriesThe batteries in the SmartKey with KEYLESS-GO are
discharged.XReplace the batteries ( Y page 309).+Key Not
Detected
(message
appears in
red)The SmartKey with KEYLESS-GO is not detected while the
engine is running because the SmartKey is not in the vehicle.XStop the vehicle as soon as it is safe to do so.XEngage the parking brake.XSearch for the SmartKey.
The vehicle cannot be locked centrally nor can the engine
be started again after the engine is stopped.+Key Not
Detected
(message
appears in
red)The SmartKey with KEYLESS-GO is not detected while the
engine is running because there is strong radio-frequency
interference.XStop the vehicle as soon as it is safe to do so.XEngage the parking brake.XRemove the KEYLESS-GO button from the starter switch
( Y page 80).XOperate the vehicle with the SmartKey in the starter switch.+Key Not
Detected
(message
appears in
white)The SmartKey with KEYLESS-GO is momentarily not detected.XChange the position of the SmartKey in the vehicle.XIf necessary, remove the KEYLESS-GO button from the
starter switch ( Y page 80).XOperate the vehicle with the SmartKey in the starter switch.+Pull
starting
button
out then
insert
key.The SmartKey with KEYLESS-GO is permanently not detected.XRemove the KEYLESS-GO button from the starter switch
( Y page 80).XOperate the vehicle with the SmartKey in the starter switch.XContact an authorized Mercedes-Benz Center.Vehicle status messages in the multifunction display287Practical hints164_AKB; 7; 31, en-USd2ureepe,Version: 2.11.8.12009-09-11T12:07:36+02:00 - Seite 287Z