2010 MERCEDES-BENZ ML320 alarm

iCanada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Factory setting XGlobal unlocking: Press button %.
Unless you open a door or the tailgate within
approximately 40 seconds after unlocking
the vehicle:
R The vehicle will be locked again.
R The antitheft alarm system will be rearmed.
XGlobal locking: Press button &.
Selective setting
If you frequently travel alone, you may wish
to reprogramm the SmartKey. Pressing
button % will then only unlock the driver’s
door and the fuel filler flap.
XSwitching on/off: Press and hold buttons
% and & simultaneously for
approximately 6 seconds until the battery
check lamp ( Y page 73) flashes twice.
The SmartKey will then function as follows:
XUnlocking driver’s door and fuel filler
flap: Press button % once.XGlobal unlocking: Press button %
twice.XGlobal locking: Press button &.KEYLESS-GO
Vehicles equipped with KEYLESS-GO come
with two SmartKeys with KEYLESS-GO, each
with remote control and a removable
mechanical key.
The KEYLESS-GO function is integrated into
the SmartKey. The validity of the SmartKey is
checked every time you grasp an outside door
handle.
When the SmartKey is valid, your vehicle
unlocks
R the doors
R the fuel filler flap
R the tailgate
i USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, including
interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
i Canada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
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Unless you open a door or the tailgate within
approximately 40 seconds after unlocking
the vehicle:
RThe vehicle will be locked again.
RThe antitheft alarm system will be rearmed.
XGlobal locking: Press lock button : on an
outside door handle.
Selective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey. Grasping the
driver’s outside door handle will then only
unlock the driver’s door and the fuel filler flap.
XSwitching on/off: Press and hold buttons
% and & simultaneously for
approximately 6 seconds until the battery
check lamp (Y page 73) flashes twice.
The SmartKey will then function as follows:
XUnlocking driver’s door and fuel filler
flap: Grasp the driver’s outside door
handle.
XGlobal unlocking: Grasp any outside door
handle other than the driver’s outside door
handle.
XGlobal locking: Press lock button : on an
outside door handle.Checking SmartKey batteries
Example illustration: SmartKey with KEYLESS-GO
XPress button & or % on the
SmartKey.
Battery check lamp : comes on briefly to
indicate that the SmartKey batteries are in
order.
If the battery check lamp does not come on
briefly during check, the SmartKey batteries
are discharged.
XReplace the batteries (Y page 309).
iYou can obtain the required batteries at
any authorized Mercedes-Benz Center.
iIf the batteries are checked within signal
range of the vehicle, pressing button
& or % will lock or unlock the vehicle
accordingly.
Loss of the SmartKey
If you lose your SmartKey or mechanical key,
you should do the following:
XHave the SmartKey deactivated by an
authorized Mercedes-Benz Center.
XReport the loss of the SmartKey or the
mechanical key to your car insurance
company immediately.
XHave the mechanical lock replaced if
necessary.
Any authorized Mercedes-Benz Center will be
glad to supply you with a replacement. For
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information on replacing the SmartKey, see
“Replacing the SmartKey” (Y page 74).
Replacing the SmartKey
Only you, or someone authorized by you can
order a replacement key from any Mercedes-
Benz Center. In order to do so, the Mercedes-
Benz Center will require proof of identity and
vehicle ownership with original documents,
including the following:
If you are the current owner of the vehicle:
Rthe vehicle’s current state registration
Ra current identity card, passport, or drivers
license
If you are an authorized person:
Rthe vehicle’s current state registration
Ra current identity card, passport, or drivers
license for the authorized individual
Rsigned and dated authorization from the
owner of the vehicle for which the key is
being requested
iDuplicated or photocopied
documentation will not be accepted.
Activating the key
Once you, or an authorized person, has
provided the appropriate documents, the
Mercedes-Benz Center will need to
synchronize the key to your vehicle before it
can be used. In order to do so, the Mercedes-
Benz Center need access to your vehicle.
Opening the doors from the inside
You can open a door from the inside even
when it is locked unless it is secured with the
child safety lock (Y page 60).
Open door only when conditions are safe to
do so.
Example illustration driver’s door
If the vehicle has previously been locked with
the SmartKey or with KEYLESS-GO, opening
a door from the inside will trigger the anti-
theft alarm system.
To cancel the alarm, see (Y page 67).
XFront doors: Pull on inside door
handle ; on the respective front door.
If the door was locked, locking knob : will
move up.
XRear doors: Pull up locking knob on the
respective rear door to unlock door.
XPull on the inside door handle on the
respective rear door.
Automatic central locking
The doors and the tailgate lock automatically
when the vehicle is set into motion.
You can open a locked front door from the
inside. Open door only when conditions are
safe to do so.
The doors are designed to unlock
automatically after an accident if the force of
the impact exceeds a preset threshold.
The vehicle locks automatically when the
ignition is switched on and the wheels are
turning at vehicle speeds of above 9 mph
(15 km/h). You could therefore lock yourself
out when the vehicle is pushed or towed or is
on a test stand.
iYou can also activate or deactivate the
automatic central locking using the control
system (Y page 135).
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RThe vehicle locks.
RThe turn signals flash three times to
confirm locking.
RThe locking knobs in the doors move
down.
RThe anti-theft alarm system is armed.
If the tailgate comes into contact with an
object while closing, the closing procedure is
stopped and the tailgate reopens. This may
happen if luggage has been piled too high, for
example.
The closing process is stopped if the system
cannot recognize a SmartKey with KEYLESS-
GO anymore. Make sure the SmartKey with
KEYLESS-GO is within approximately 3 ft
(1 m) of the tailgate. Repeat the closing
procedure if necessary.
The tailgate remains unlocked when a
SmartKey with KEYLESS-GO is recognized
inside the vehicle to prevent a possible
inadvertent lockout. In this case, the turn
signals will not flash and the anti-theft alarm
will be triggered when the tailgate is opened.
Opening/closing the tailgate from the
inside
Opening
GObserve Safety notes, see page 76.GWarning!
Maintain sight of the area around the rear of
the vehicle while operating the tailgate with
the door-mounted remote tailgate switch.
Monitor the opening procedure carefully to
make sure no one is in danger of being
injured.
To interrupt the opening procedure, press or
pull the door-mounted remote tailgate switch.
When the SmartKey is not inserted in the
starter switch (vehicles with KEYLESS-GO:
Make sure the vehicle’s on-board electronics
have status 0): Press button F on the
SmartKey.
You can unlock and open the tailgate
simultaneously from the driver’s seat when
the vehicle is stationary.
XPull remote tailgate opening/closing
switch : until the tailgate begins to open.
While the tailgate is opening, an acoustic
warning sounds.
Closing
GObserve Safety notes, see page 55.GWarning!
Maintain sight of the area around the rear of
the vehicle while operating the tailgate with
the door-mounted remote tailgate switch.
Monitor the closing procedure carefully to
make sure no one is in danger of being
injured.
To interrupt the closing procedure, press or
pull the door-mounted remote tailgate switch.
If the tailgate comes into contact with an
object while closing, the closing procedure is
stopped and the tailgate reopens. This may
happen if luggage has been piled too high, for
example.
XTurn the SmartKey in the starter switch to
position 1 or 2.
XPress remote tailgate opening/closing
switch : until the tailgate begins to close.
While the tailgate is closing an acoustic
warning sounds.
XInterrupting the closing procedure:
Press or pull remote tailgate opening/
closing switch :.
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XStart the engine.
RThe temperature of the DC/AC inverter is
temporarily too high.
XPull the plug of the small device out of
115V AC socket : and plug it in again
after waiting a few minutes.
R Some small devices have a continuous
power rating of less than 150 W but a very
high switch-on current. Such devices will
not operate. When connecting such a
device, 115V AC socket : will not provide
power.
If LED ; still does not come on, contact an
authorized Mercedes-Benz Center.
Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s Online” at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system
(Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:
XPress button W or X on the
multifunction steering wheel.
or
XUse the adjustment button on your
COMAND system.
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features.
System self-test
The system performs a self-test after you
have switched on the ignition.
GWarning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
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20 seconds until the indicator lamp in the
SOS button is flashing.
The message Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”, using your ID and password
(USA only).
iThe remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Call Connected will appear in the
multifunction display to indicate receipt of
the door unlock command.
If the tailgate recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by the
Customer Assistance Center, you must
wait 15 minutes before pulling the tailgate
recessed handle again.
Stolen Vehicle Recovery Services
In the event your vehicle was stolen:
XReport the incident to the police.
The police will issue a numbered incident
report.
XPass this number on to the Customer
Assistance Center along with your
password.
The Customer Assistance Center will then
attempt to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Customer Assistance Center
will contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
iIf the anti-theft alarm stays on for more
than 30 seconds, the Tele Aid system will
notify the Customer Assistance Center
automatically.
Garage door opener
The integrated remote control can operate up
to three separately controlled devices
compatible with HomeLink® or some other
systems.
GWarning!
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death.
Interior rear view mirror with integrated remotecontrol
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GWarning!
If the 42 indicator lamp
illuminates and remains illuminated with the
weight of a typical adult or someone larger
than a small individual on the front passenger
seat, do not have any passenger use the front
passenger seat until the system has been
repaired.
ProblemPossible causes/consequences and M SolutionsUSA only:
42
The front passenger
front air bag off
indicator lamp does not
illuminate and/or does
not remain illuminated
with the weight of a
typical 12-month-old
child in a standard child
restraint or less on the
front passenger seat.
The system is malfunctioning.XMake sure there is nothing between seat cushion and child seat
and check installation of the child seat.
XMake sure no objects applying supplemental weight onto the
seat are present.
XMake sure no objects which apply forces to the seat are present
(e.g. objects such as books, briefcases etc. lodged behind or
around the seat, head restraints pushing against roof etc.). The
system may recognize such forces as supplemental weight.
XIf the front passenger front air bag off indicator lamp remains
out, have the system checked as soon as possible at an
authorized Mercedes-Benz Center. Do not transport a child on
the front passenger seat until the system has been repaired.
XRead and observe messages in the multifunction display and
follow corrective steps (Y page 272).
GWarning!
If the 42 indicator lamp does not
illuminate or remains out with the weight of a
typical 12-month-old child in a standard child
restraint or less on the front passenger seat,
do not transport a child on the front
passenger seat until the system has been
repaired.
Unlocking/locking manually
Unlocking the vehicle
If you cannot unlock the vehicle with the
SmartKey or with KEYLESS-GO, unlock the
driver’s door using the mechanical key.
The anti-theft alarm system will trigger when
you
Runlocking the driver’s door with the
mechanical key
and
Ropen the driver’s door
To cancel the alarm, insert the SmartKey into
the starter switch.
Removing the mechanical key
SmartKey
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SmartKey with KEYLESS-GO
XMove locking tab : in the direction of
arrow.
XSlide mechanical key ; out of the housing.
Unlocking the driver’s door
XInsert mechanical key ; into the driver’s
door lock.
XTurn mechanical key ; counterclockwise
to position 1.
XPull the door handle past the resistance
point until the locking knob moves up.
The driver’s door is unlocked.
XPull the door handle once more to open the
driver’s door.
XTurn mechanical key ; back and remove
it from the driver’s door lock.Locking the vehicle
If you cannot lock the vehicle with the
SmartKey or with KEYLESS-GO, lock it as
follows:
XClose the front passenger door, the right
rear door, and the tailgate.
XOpen the driver’s door and the rear left
door.
XPress the central locking switch
(Y page 75).
The locking knobs of the front passenger
door and the rear doors move down.
XIf the vehicle battery is disconnected or
drained: Press down the locking knobs on
the front passenger door and the rear
doors.
XExit the vehicle.XClose the driver’s door.XEnter the vehicle through the rear left door.XPress down the locking knob of the driver’s
door.
! To prevent inadvertent lockout, make
sure to have the SmartKey with you before
proceeding with the next step. The next
step will lock the vehicle.
XExit the vehicle.XClose the rear left door.
The vehicle is locked.
iThis procedure does not arm the anti-
theft alarm system, nor does it lock the fuel
filler flap.
Unlocking and opening the tailgate
If the tailgate can no longer be unlocked and
opened using button F on the SmartKey
or the KEYLESS-GO function, use the
emergency release lever to unlock and open
the tailgate.
The emergency release lever is located on the
inside of the tailgate.
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