2010 MERCEDES-BENZ GLK350 4MATIC ESP

Symbols
Trademarks:
R BabySmart TM
is a trademark of Siemens
Automotive Corp.
R Bluetooth ®
is a registered trademark of
Bluetooth SIG Inc.
R ESP ®
is a registered trademark of Daimler.
R HomeLink ®
is a registered trademark of
Prince, a Johnson Controls Company.
R Logic 7 ®
is a registered trademark of
Harman International Industries,
Incorporated.
R Microsoft ®
is a registered trademark of
Microsoft Corporation in the U.S.A. and
other countries.
R SIRIUS and related marks are trademarks
of SIRIUS XM Radio Inc.
R Windows media ®
is a registered trademark
of Microsoft Corporation in the U.S.A. and
other countries.
The following symbols are found in this
Operator’s Manual:GWarning!
Warning notices draw your attention to
hazards that may endanger your health or life,
or the health or life of others.
! Highlights hazards that may result in
damage to your vehicle.
i Helpful hints or further information you
may find useful.
XThis symbol points to instructions
for you to follow.XA number of these symbols
appearing in succession indicates
a multiple-step procedure.Y pageThis symbol tells you where to look
for further information on a topic.YYThis continuation symbol marks a
warning or procedure which is
continued on the next page.DisplayText in displays, such as the control
system, are printed in the type
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Resume function ............................ 170
Setting current speed ....................169
Cup holders ........................................ 195
Curb weight ....................................... 239
Customer Assistance Center (CAC) ... 22
Customer Relations Department ....... 22
D
Dashboard see Instrument cluster
Data recording ..................................... 23
Date, Setting ...................................... 121
Daytime running lamp mode .............. 88
Switching on or off ......................... 122
Deep water
see Standing water
Defogging (windshield) ..................... 182
Defroster
Front (Climate control system) ......182
Rear window .................................. 184
Delayed shut-off
Exterior lamps ................................ 122
Interior lighting .............................. 123
Department of Transportation
see DOT
Difficulties
While driving .................................. 101
With starting .................................... 99
Dimensions (vehicle)
see Vehicle specification
Direction of rotation (tires) .............. 231
Displays
Maintenance service indicator .......250
Messages in the multifunction
display ........................................... 262
Multifunction display .....................112
Symbol messages ..........................270
Text messages ............................... 264
Trip computer ................................ 113
Vehicle status message memory ...118
Vehicle system settings .................119
Door control panel .............................. 33
Door handles ........................................ 33
Doors
Child safety locks ............................ 58
Locking/unlocking (KEYLESS-GO) ...67
Locking/unlocking (SmartKey) ........66
Messages in the multifunction
display ........................................... 277
Opening from inside ......................... 70
Remote door lock (Tele Aid) ........... 205
Remote door unlock (Tele Aid) .......204
Unlocking (Mechanical key) ...........299
DOT (Department of
Transportation) .................................. 239
Drinking and driving ......................... 243
Driving
Abroad ........................................... 249
Hydroplaning ................................. 246
Instructions ............................. 98, 243
In winter ........................................ 243
Problems ....................................... 101
Safety systems ................................ 59
Systems ......................................... 168
Through standing water .................246
Driving and parking
Safety notes ..................................... 98
Driving off .................................. 100, 245
Driving safety systems ....................... 59
BAS .................................................. 60
EBP .................................................. 60
ESP ®
................................................ 61
ETS/4-ETS ....................................... 62
Driving systems
All-wheel drive (4MATIC) ................ 171
Cruise control ................................ 168
Hill-start assist system ..................171
Parktronic system ..........................172
Rear view camera .......................... 174
Driving tips, automatic
transmission ...................................... 105
E
Easy-entry/exit feature .............. 83, 124
EBP (Electronic Brake
Proportioning) ...................................... 60
Electrical system
Improper work on or
modifications ................................... 22
Power outlets ................................. 197
Electrical system (Technical data)
see Vehicle specification
Electronic Stability Program
see ESP ®

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Electronic Traction Systemsee ETS/4-ETS
Emergency, in case of
First aid kit ..................................... 260
Flat tire .......................................... 312
Hazard warning flasher ....................90
Roadside Assistance ................ 20, 203
Towing the vehicle .........................321
Emergency calls
Tele Aid .......................................... 201
Telephone ...................................... 161
Emergency operations
Remote door lock (Tele Aid) ........... 205
Remote door unlock (Tele Aid) .......204
Emergency Tensioning Device
see ETD
Emission control ............................... 249
Information label ............................ 329
System warranties ...........................19
Engine
Break-in recommendations ............212
Cleaning ......................................... 253
Compartment ................................ 214
Malfunction indicator lamp ............295
Messages in the multifunction
display ........................................... 279
Number .......................................... 329
Starting ............................................ 98
Turning off ..................................... 102
Engine (Technical data)
see Vehicle specification
Engine coolant
see Coolant
Engine oil
Adding ........................................... 216
Additives ........................................ 336
Checking level ............................... 215
Consumption ................................. 215
Messages in the multifunction
display ........................................... 282
Oil dipstick ..................................... 215
Recommended engine oils and oil
filter ............................................... 335
ESP ®
(Electronic Stability
Program) .............................................. 61
ETS/4-ETS ....................................... 62Messages in the multifunction
display ........................... 271, 272, 274
Trailer stabilization ........................... 63
Warning lamp ................................. 293
ETD (Emergency Tensioning
Device) ................................................. 51
Safety guidelines ............................. 39
ETS/4-ETS (Electronic Traction
System) ................................................ 62
Express operation
Panorama roof ............................... 185
Power windows ................................ 95
Exterior lamp switch ........................... 87
Exterior rear view mirrors .................. 84
Fold-in function ................................ 86
Parking position ............................... 85
Power-folding ................................... 85
Switching fold-in function on or
off .................................................. 124
Exterior view of vehicle ...................... 26
F
Fastening the seat belts ..................... 49
First aid kit ......................................... 260
Flat tire ............................................... 312
Lowering the vehicle ......................317
Mounting the spare wheel .............312
Preparing the vehicle .....................312
Spare wheel ........................... 312, 333
Floormats ........................................... 209
Fluids
Automatic transmission fluid .........334
Brake fluid ..................................... 334
Capacities ...................................... 334
Engine coolant ............................... 334
Engine oil ....................................... 334
Power steering fluid .......................334
Washer and headlamp cleaning
system ........................................... 335
Fog lamps ............................................. 89
Messages in the multifunction
display ................................... 283, 285
Fold-in function for exterior rear
view mirrors ........................................ 86
Four-wheel drive see All-wheel drive (4MATIC)
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L
Labels
Certification ................................... 328
Emission control information .........329
Tire and Loading Information
placard ........................................... 227
Tire inflation pressure ....................220
Lamps, exterior
Exterior lamp switch ........................87
Front .............................................. 304
Messages in the multifunction
display ........................................... 283
Rear ............................................... 305
Switching on/off .............................. 87
Lamps, indicator and warning
ABS .......................................... 28, 289
Brakes ..................................... 28, 289
Center console ................................ 31
Coolant .................................... 28, 295
Engine malfunction ..................28, 295
ESP ®
........................................ 28, 293
Fog lamps ........................................ 89
Front fog lamps ................................ 28
Front passenger front air bag off
(Canada only) .......................... 45, 297
Front passenger front air bag off
(USA only) ................................ 42, 298
Fuel tank reserve .....................28, 294
High-beam headlamps ...............28, 90
Instrument cluster ...................28, 288
Low-beam headlamps ................28, 88
Low tire pressure/TPMS
malfunction telltale ..................28, 296
Rear fog lamp .................................. 28
Seat belt telltale ................28, 50, 292
SRS .................................... 28, 36, 293
Turn signals ..................................... 28
LATCH-type child seat anchors (ISOFIX)
see Children in the vehicle
License plate lamps
Messages in the multifunction
display ........................................... 285
Replacing bulbs ............................. 305
Light alloy wheels, cleaning ............. 256
Lighter see Cigarette lighter Lighting ................................................ 87
Daytime running lamp mode ............88
Exterior ............................................ 87
Interior ............................................. 92
Limp-home mode .............................. 108
Load index (tires) ...................... 235, 240
Loading see Vehicle loading
Locator lighting ................................. 122
Locking the vehicle
KEYLESS-GO .................................... 67
Manually ........................................ 299
SmartKey ......................................... 66
Loss of
Key .................................................. 69
Service and Warranty Information
booklet .......................................... 328
Low-beam headlamps ......................... 88
Exterior lamp switch ........................87
Replacing bulbs ............................. 304
Switching on .................................... 88
Lubricants .......................................... 334
Lumbar support ................................... 80
M
Maintenance ........................................ 20
Maintenance System
Service indicator display ................251
Service indicator message .............250
Service term exceeded ..................250
Manual headlamp mode (Low-
beam headlamps) ................................ 88
Maximum engine speed see Vehicle specification
Maximum loaded vehicle weight ..... 240
Maximum load rating (tires) ............. 240
Maximum permissible tire
inflation pressure .............................. 240
Mechanical key see Key, Mechanical
Media interface ................................. 192
Memory function ........................... 33, 86
Menus see Control system menus
Mirrors .................................................. 83
Auto-dimming rear view mirrors ....... 84
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Exterior rear view mirror parking
position ............................................ 85
Exterior rear view mirrors ................84
Interior rear view mirror ...................84
Memory function .............................. 86
Power-folding exterior rear view
mirrors ............................................. 85
Vanity mirror .................................. 196
MON (Motor Octane Number) .......... 337
Motor Octane Number see MON
MP3 mode .......................................... 146
Multifunction display ........................ 112
Symbol messages ..........................270
Text messages ............................... 264
Vehicle status messages ...............262
Multifunction display messages
ABS ....................................... 271, 272
Active headlamps .......................... 283
Advanced TPMS ............................. 268
Air bags ......................................... 264
Alternator ...................................... 281
Battery ........................................... 281
Brake fluid ..................................... 273
Brake pads ..................................... 270
Cargo compartment ....................... 277
Child seat ...................................... 267
Coolant .......................................... 279
Corner-illuminating lamps ..............286
Cruise control ................................ 267
Doors ............................................. 277
EBP ................................................ 272
Engine oil ....................................... 282
ESP ®
............................. 271, 272, 274
Fog lamps .............................. 283, 285
Front passenger front air bag ........264
Gas cap .......................................... 282
High-beam lamps ........................... 284
Hood .............................................. 277
License plate lamps .......................285
Light sensor ................................... 285
Low-beam lamps ............................ 285
Parking brake ................................ 272
Parking lamps ................................ 284
Power steering ............................... 279
Reserve fuel ................................... 282
Reverse lamp ................................. 283
Side marker lamps .........................284SmartKey ....................................... 277
SmartKey with KEYLESS-GO ..........277
SRS ................................................ 275
Tailgate .......................................... 277
Tail lamps ...................................... 286
Tele Aid .......................................... 275
Tire inflation pressure ............268, 288
Tire pressure monitor ....................268
Tires ...................................... 268, 288
Trailer brake lamps ........................286
Trailer tail lamps ............................ 286
Trailer turn signal lamps ................287
Turn signals ................................... 287
Multifunction steering wheel
Adjustment ...................................... 82
Buttons .......................................... 110
Cleaning ......................................... 256
Easy-entry/exit feature ...........83, 124
Memory function .............................. 86
Overview .......................................... 29
N
Navigation system see Separate operating instructions
Navi menu .......................................... 115
NECK-PRO active front head
restraints ............................................. 51
Resetting ....................................... 301
Nets, parcel ....................................... 188
Normal occupant weight .................. 240
Number, vehicle identification
(VIN) ................................................... 329
O
Occupant Classification System see OCS (Occupant Classification
System)
Occupant distribution ....................... 240
Occupant safety
Air bags ........................................... 37
BabySmart™ .................................... 45
Children and air bags .......................37
Children in the vehicle .....................53
Child seat anchors – LATCH-type
(ISOFIX) ........................................... 57
Fastening the seat belts ................... 49
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Product Information
Please observe the following in your own best
interest:
We recommend using Genuine Mercedes-
Benz Parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles.
We are unable to make an assessment for
other products and therefore cannot be held
responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
Use of such parts and accessories could
adversely affect the safety, performance or
reliability of your vehicle. Please do not use
them.
Genuine Mercedes-Benz Parts and pre-
approved conversion parts and accessories
are available at any authorized Mercedes-
Benz Center. In addition, you will receive
comprehensive information on permissible
technical modifications and expert
installations.
Operator’s Manual
Notes
This Operator’s Manual contains a great deal
of useful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator’s Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
We continuously strive to improve our
product and ask for your understanding that
we reserve the right to make changes in
design and equipment. Therefore,
information, illustrations, and descriptions in
this Operator’s Manual might differ from your
vehicle.
Vehicle equipment
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about
operating particular equipment, any
authorized Mercedes-Benz Center will be glad
to demonstrate the proper procedures.
Optional equipment is also described in this
manual, including operating instructions
wherever necessary. Since they are special-
order items, the descriptions and illustrations
herein may vary slightly from the actual
equipment of your vehicle.
If there are any equipment details that are not
shown or described in this Operator’s
Manual, any authorized Mercedes-Benz
Center will be glad to inform you of correct
care and operating procedures. The
Operator’s Manual and Maintenance Booklet
are important documents and should be kept
with the vehicle.
Service and warranty information
The Service and Warranty Information
booklet contains detailed information about
the warranties covering your Mercedes-Benz,
including:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
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Rhode Island, and Vermont Emission
Control System Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
Important notice for California retail
buyers and lessees of Mercedes-Benz
automobiles
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Written notification should not be sent to a
dealer, it should be addressed to
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Maintenance Booklet describes all the
necessary maintenance work which should
be performed at regular intervals.
Always have the Maintenance Booklet with
you when you take the vehicle to an
authorized Mercedes-Benz Center for
service. The service advisor will record each
service in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to the
toll-free Roadside Assistance number
1-800-FOR-MERCedes (1-800-367-6372)
(in the USA) 1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
Roadside Assistance will be provided in
accordance with standard program
guidelines which include providing service to
the vehicle up to a reasonable distance from
a paved roadway. We will make every effort
to assist in a breakdown situation, however,
the accessibility of your vehicle will be
determined by our authorized Mercedes-Benz
Center technician or the tow service provider
on a case-by-case basis and may be a factor
in our ability to respond.
Additional charges may be applicable for a
breakdown location determined not to be a
reasonably accessible roadside location as
determined by our authorized technician and
tow service provider.
For additional information refer to the
Mercedes-Benz Roadside Assistance
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Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
For the USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
“National Traffic and Motor Vehicle Safety Act
of 1966”.
Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
www.safercar.gov ; or write to:
Administrator, NHTSA Headquarters,
1200 New Jersey Avenue, SE, West Building,
Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
www.safercar.gov .
Vehicle data recording
Information regarding electronic
recording devices
( Including notice pursuant to California Code
§ 9951)
Please note that your vehicle is equipped with
devices that can record vehicle systems data
and, if equipped with the Tele Aid system, may
transmit some data in certain accidents.
This information helps, for example, to
diagnose vehicle systems after a collision and
to continuously improve vehicle safety.
Daimler may access the information and
share it with others
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner or
lessee
R in response to an official request by law
enforcement or other government agency
R for use in dispute resolution involving
Daimler, its affiliates or sales/service
organization and/or
R as otherwise required or permitted by law
Please check the Tele Aid subscription
service agreement for details regarding the
information that may be recorded or
transmitted via that system.
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