2010 MERCEDES-BENZ GLK350 4MATIC key

Vehicle equipment ............................260
Where will I find ...? ..........................260
Vehicle status messages in the
multifunction display .......................262
What to do if … ..................................288
Unlocking/locking manually ...........299
Resetting activated NECK-PRO
active front head restraints .............301
Replacing SmartKey batteries .........302
Replacing bulbs .................................303
Replacing wiper blades ....................310
Flat tire ..............................................312
Battery ...............................................317
Jump starting ....................................319
Towing the vehicle ............................321
Fuses ..................................................325
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Display messagesPossible causes/consequences and M Solutions$
(USA only)
J
(Canada
only)ABS and
ESC
Currently
Unavailabl
e See
Operator’s
ManualIn addition, the yellow ESP ®
warning lamp d and the
yellow ABS indicator lamp ! come on.
The brake system still functions normally but due to
insufficient power supply, the ABS, the BAS, the ESP ®
, and
the hill-start assist system are unavailable.XContinue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.XAdjust driving to be consistent with reduced braking
responsiveness.
When the voltage is above the required value again, the ABS,
the BAS, the ESP ®
, and the hill-start assist system are
operational again and the message should disappear.
If the message does not disappear:
XHave the alternator and the battery checked.
Failure to follow these instructions increases the risk of an
accident.
$
(USA only)
J
(Canada
only)EBD, ABS,
and ESC
Inoperativ
e See
Operator's
ManualIn addition, the yellow ESP ®
warning lamp d and the
yellow ABS indicator lamp ! come on.
The brake system is still functioning normally but due to a
malfunction, the ABS, the BAS, the EBP, and the ESP ®
are
unavailable.XContinue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.XAdjust driving to be consistent with reduced braking
responsiveness.XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident.
$
(USA only)
!
(Canada
only)Release
Parking
BrakeYou are driving with the parking brake engaged. In addition
an acoustic warning sounds.XRelease the parking brake.272Vehicle status messages in the multifunction displayPractical hints
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VehicleDisplay messagesPossible causes/consequences and M SolutionsAThe tailgate is open.XClose the tailgate ( Y page 71).?You are driving with the hood open.XStop the vehicle in a safe location as soon as it is safe to
do so.XClose the hood ( Y page 215).
There is otherwise danger of an accident.
;You are driving with at least one door open. The display
symbol shows you which doors are open.XClose all doors.+Key
Detected
In VehicleA SmartKey with KEYLESS-GO left in the vehicle was
recognized while trying to lock the vehicle from the outside.XTake the SmartKey out of the vehicle.+Don’t
Forget
Your KeyThis message appears for a maximum of 60 seconds if the
driver’s door is opened with the engine turned off and no
SmartKey in the starter switch. This message is only a
reminder.XTake the SmartKey with you when leaving the vehicle.+Take Your
Key From
IgnitionYou have forgotten to remove the SmartKey.XRemove the SmartKey from the starter switch.+Obtain A
New KeyThe SmartKey is malfunctioning.XContact an authorized Mercedes-Benz Center.+Close
Doors To
Lock
VehicleYou tried to lock the vehicle but not all doors were closed.XClose doors and lock the vehicle again.+Key Does
Not
Belong to
VehicleThe SmartKey in the starter switch does not belong to the
vehicle.XRemove the SmartKey from the starter switch.+Replace
Key
BatteryThe batteries in the SmartKey with KEYLESS-GO are
discharged.XReplace the batteries ( Y page 302).Vehicle status messages in the multifunction display277Practical hintsX204_AKB; 3; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T19:16:58+02:00 - Seite 277Z

Display messagesPossible causes/consequences and M Solutions+Key Not
Detected
(message
appears in
red)The SmartKey with KEYLESS-GO is not detected while the
engine is running because the SmartKey is not in the vehicle.XStop the vehicle as soon as it is safe to do so.XEngage the parking brake.XSearch for the SmartKey.
The vehicle cannot be locked centrally nor can the engine
be started again after the engine is stopped.+Key Not
Detected
(message
appears in
red)The SmartKey with KEYLESS-GO is not detected while the
engine is running because there is strong radio-frequency
interference.XStop the vehicle as soon as it is safe to do so.XEngage the parking brake.XRemove the KEYLESS-GO button from the starter switch
( Y page 77).XOperate the vehicle with the SmartKey in the starter switch.+Key Not
Detected
(message
appears in
white)The SmartKey with KEYLESS-GO is momentarily not detected.XChange the position of the SmartKey in the vehicle.XIf necessary, remove the KEYLESS-GO button from the
starter switch ( Y page 77).+Remove
'Start'
Button
and
Insert KeyThe KEYLESS-GO system is malfunctioning.XRemove the KEYLESS-GO button from the starter switch
( Y page 77).XOperate the vehicle with the SmartKey in the starter switch.¥Check
Washer
FluidThe water level has dropped to approximately 1.1 US qts
(1.0 l).XAdd washer fluid ( Y page 217).278Vehicle status messages in the multifunction displayPractical hints
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Display messagesPossible causes/consequences and M SolutionsbCheck
Left
License
Plate Lamp
or
Check
Right
License
Plate LampThe left or right license plate lamp is malfunctioning.XReplace the bulb as soon as possible ( Y page 303).bAuto Lamp
Function
Inoperativ
eThe light sensor is malfunctioning. The headlamps come on
automatically.XContact an authorized Mercedes-Benz Center as soon as
possible.
To switch off the headlamps (U.S. vehicles only):
XSwitch off the daytime running lamp mode in the control
system ( Y page 122).XSwitch off the headlamps using the exterior lamp switch
( Y page 87).bCheck
Left Low
Beam
or
Check
Right Low
BeamThe left or right low-beam lamp is malfunctioning.XHalogen headlamp: Replace the bulb as soon as possible
( Y page 303).XBi-Xenon headlamp: Contact an authorized Mercedes-
Benz Center as soon as possible.bCheck
Rear Left
Fog LampThe rear fog lamp is malfunctioning.XReplace the bulb as soon as possible ( Y page 303).bSwitch
Off LightsYou have removed the SmartKey from the starter switch,
opened the driver’s door and left the headlamps on or
removed the SmartKey with KEYLESS-GO from the vehicle
and left the headlamps on.XTurn the exterior lamp switch to $ or c
( Y page 87).
or
XWith the rear fog lamp switched on: Push in the exterior
lamp switch to its stop.Vehicle status messages in the multifunction display285Practical hintsX204_AKB; 3; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T19:16:58+02:00 - Seite 285Z

GWarning!
If the 45 indicator lamp does not
illuminate or remains out with the weight of a
typical 12-month-old child in a standard child
restraint or less on the front passenger seat,
do not transport a child on the front
passenger seat until the system has been
repaired.
Unlocking/locking manually
Unlocking the vehicle
If you cannot unlock the vehicle with the
SmartKey or with KEYLESS-GO, unlock the
driver’s door using the mechanical key.
The anti-theft alarm system will trigger when
you
Runlock the driver’s door with the
mechanical key
and
Ropen the driver’s door
To cancel the alarm, insert the SmartKey into
the starter switch.
Removing the mechanical key
XMove locking tab : in the direction of
arrow.
XSlide mechanical key ; out of the housing.Unlocking the driver’s doorXInsert mechanical key ; into the driver’s
door lock.
XTurn mechanical key ; counterclockwise
to position 1.
XPull the door handle to open the driver’s
door.
XTurn mechanical key ; back and remove
it from the driver’s door lock.
Locking the vehicle
If you cannot lock the vehicle with the
SmartKey or with KEYLESS-GO, lock it as
follows:
XOpen the driver’s door.XClose the front passenger door, the rear
doors, and the tailgate.
XPress the central locking switch
(Y page 71).
The locking knobs of the front passenger
door and the rear doors move down.
XIf the vehicle battery is disconnected or
drained: Press down the locking knobs on
the front passenger door and the rear
doors.
XExit the vehicle.XClose the driver’s door.Unlocking/locking manually299Practical hintsX204_AKB; 3; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T19:16:58+02:00 - Seite 299Z

XRemove mechanical key ; from the
SmartKey (Y page 299).
XInsert mechanical key ; into the driver’s
door lock.
XTurn mechanical key ; clockwise to
position 1.
The vehicle is locked.
XTurn mechanical key ; back and remove
it from the driver’s door lock.
XCheck whether the doors and the tailgate
are locked.
iThis procedure does not arm the anti-
theft alarm system, nor does it lock the fuel
filler flap.
Unlocking and opening the tailgate
If the tailgate can no longer be unlocked and
opened using button F on the SmartKey
or the KEYLESS-GO function, use the
emergency release to unlock and open the
tailgate.
The emergency release is located on the
inside of the tailgate.
A minimum height clearance of 6.9 ft
(2.10 m) is required to open the tailgate.
XRemove the mechanical key from the
SmartKey (Y page 299).
XInsert mechanical key ; into the opening
in trim :.
XPress mechanical key ; in direction of the
arrow and open the tailgate.
! The tailgate swings up and beyond the
rear bumper when opening. Therefore,
make sure there is sufficient clearance
above and behind the vehicle.
XOpen the tailgate.
iIf the vehicle has previously been locked
from the outside using the SmartKey or
KEYLESS-GO, opening the tailgate from the
inside using the emergency release will
trigger the anti-theft alarm system.
To cancel the alarm, do one of the
following:RInsert the SmartKey into the starter
switch.
RPress button % or & on the
SmartKey.
In vehicles with KEYLESS-GO:RPull an outside door handle.
The SmartKey must be within 3 ft (1 m)
of the vehicle.
RPress the KEYLESS-GO start/stop
button.
The SmartKey must be inside the vehicle.
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GWarning!
For safety reasons, have the NECK-PRO active
front head restraints checked at an
authorized Mercedes-Benz Center after a
rear-end collision.
GWarning!
When pushing back the head restraint
cushion, make sure your fingers do not
become caught between the head restraint
cushion and the cover. Failing to do so may
lead to injury.
iPressing the head restraint cushion back
requires high force. If you encounter
difficulties when pushing the head restraint
back, please have the procedure
performed at an authorized Mercedes-Benz
Center.
XPush the head restraint cushion at the
bottom, back as far as possible ;.
XPush the head restraint cushion down into
the guide =.
XFold the head restraint cushion by the top,
back firmly until it engages :.
XRepeat this procedure on the NECK-PRO
active front head restraint for the second
front seat.
For information on NECK-PRO active front
head restraints, see “NECK-PRO active front
head restraints” (Y page 51).
Replacing SmartKey batteries
If the batteries in the SmartKey are
discharged, the vehicle can no longer be
locked or unlocked. It is recommended to
have the batteries replaced at an authorized
Mercedes-Benz Center.
GWarning!
Batteries contain poisonous and corrosive
substances. Therefore, keep the batteries out
of reach of children.
If a battery is swallowed, seek medical help
immediately.
GWarning!
SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. Check with
your local government’s disposal guidelines.
California residents, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm.
Batteries contain materials that can harm the
environment if disposed of improperly.
Recycling of batteries is the preferred method
of disposal. Many states (USA only) or
provinces (Canada only) require sellers of
batteries to accept old batteries for recycling.
When inserting the batteries, make sure they
are clean and free of lint.
When replacing batteries, always replace
both batteries.
iThe required replacement batteries are
available at any authorized Mercedes-Benz
Center.
Replacement batteries: Lithium, type
CR 2025 or equivalent.
XRemove the mechanical key from the
SmartKey (Y page 299).
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