
on “Search & Send”, refer to separate
COMAND system operating instructions.
Remote door unlock
In case you have locked your vehicle
unintentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.XThen return to your vehicle at the time
arranged and pull the tailgate recessed
handle ( Y page 75) for a minimum of
20 seconds until the indicator lamp in the
SOS button is flashing.
The message Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”, using your ID and password
(USA only).
i The remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Call Connected will appear in the
multifunction display to indicate receipt of
the door unlock command.
If the tailgate recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by the
Customer Assistance Center, you must
wait 15 minutes before pulling the tailgate
recessed handle again.
Stolen Vehicle Recovery Services
In the event your vehicle was stolen:
XReport the incident to the police.
The police will issue a numbered incident
report.XPass this number on to the Customer
Assistance Center along with your
password.
The Customer Assistance Center will then
attempt to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Customer Assistance Center
will contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
i If the anti-theft alarm stays on for more
than 30 seconds, the Tele Aid system will
notify the Customer Assistance Center
automatically.
Garage door opener
The integrated remote control can operate up
to three separately controlled devices
compatible with HomeLink ®
or some other
systems.
GWarning!
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
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iLeaving the engine running and the fuel
filler cap open can cause the yellow fuel
tank reserve warning lamp to flash and the
malfunction indicator lamp ! (USA
only) or ; (Canada only) to illuminate.
For more information, see also “Practical
hints” ( Y page 320).XRemove the SmartKey from the starter
switch.
KEYLESS-GO: Open the driver’s door. This
puts the starter switch in position 0, same
as with the SmartKey removed from the
starter switch. The driver’s door then can
be closed again.XOpening: Press fuel filler flap : at the
point indicated by the arrow.XTurn fuel filler cap ; counterclockwise.XTake off fuel filler cap ;.
!
The fuel filler cap is tethered to the fuel
filler neck. Do not drop the cap. It could
damage the vehicle paint finish.
XSet fuel filler cap ; on fuel filler flap :.XFully insert filler nozzle unit and refuel.XOnly fill your tank until the filler nozzle unit
cuts out – do not top off or overfill .XClosing: Turn fuel filler cap ; clockwise
until it audibly engages.
i Close the fuel filler flap before locking the
vehicle. Otherwise the flap locking pin will
prevent closing the fuel filler flap.
XClose fuel filler flap :.
Low outside temperatures (diesel
engine)
! Do not fill the tank with gasoline. Do not
blend diesel fuel with gasoline or kerosene.
The fuel system and engine will otherwise
be damaged, which is not covered by the
Mercedes-Benz Limited Warranty.
To prevent malfunctions, diesel fuel with
improved cold flow characteristics is offered
in the winter months. Check with your fuel
retailer.
Check regularly and before a long trip
For information on quantities and
requirements of operating agents, see “Fuels,
coolants, lubricants, etc.” ( Y page 368).
Check the following:
R Engine oil level ( Y page 230)
R Tire inflation pressure ( Y page 237)
R Coolant level ( Y page 231)
R Vehicle lighting ( Y page 328)
R Washer system and headlamp cleaning
system ( Y page 232)
R Brake fluid ( Y page 233)
Engine compartment
Hood
GWarning!
Do not pull the release lever while the vehicle
is in motion. Otherwise the hood could be
forced open by passing air flow.
This could cause the hood to come loose and
injure you and/or others.
Opening
GWarning!
Do not open the hood when the engine is
overheated. You could be seriously injured.
Observe the coolant temperature display to
determine whether the engine may be
overheated. If you see flames or smoke
coming from the engine compartment, move
away from the vehicle. Wait until the engine
has cooled. If necessary, call the fire
department.
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We recommend that you start out with easy
off-road travel.
Special driving features for off-road
driving
The following driving features are available for
specific kind of operation:
R Off-road ABS ( Y page 63)
R Off-road ESP ®
(Y page 65)
R Off-road 4-ETS ( Y page 64)
R Hill-start assist system ( Y page 117)
R LOW RANGE mode ( Y page 120)
R Differential locks ( Y page 121)
R Downhill Speed Regulation (DSR)
( Y page 155)
R Off-road driving program (Vehicles without
enhanced off-road package) ( Y page 158)
R Air suspension program ( Y page 159)
Off-road driving rules
R Engage the off-road driving program
( Y page 158) or LOW RANGE mode
( Y page 120) before driving under off-road
conditions.
R If necessary, activate differential locks
( Y page 121).
R Make sure you select a vehicle level
( Y page 159) appropriate to the
topographical conditions. Always make
sure the vehicle has enough ground
clearance.
R Fasten items being carried as securely as
possible ( Y page 194).
R Always navigate gradients with the engine
on and with the transmission engaged in a
gear. Switch on the DSR ( Y page 155) to
help maintain a preset speed.
! Observe the following during off-road
driving:
R Keep doors, tailgate, windows, and tilt/
sliding sunroof closed whenever driving
off-road.
R Adjust vehicle speed to condition of
terrain. The more uneven, rutty and
steeper the terrain, the lower the speed
should be. Drive through water slowly at
an even speed, avoiding a bow wave.
R Be especially careful when driving in
unknown territory. It may be necessary
to get out of the vehicle and scout the
path you intend to take.
R Watch out for obstacles, such as rocks,
holes, tree stumps and ruts.
R Before driving through water, determine
its depth.
R Do not stop vehicle while immersed in
water, and do not shut off the engine.
R In sandy soil, drive at a steady speed as
allowed by conditions. This helps
overcome the vehicle rolling resistance
and reduces the likelihood of the vehicle
sinking into the ground.
R Do not initiate jumps with the vehicle. It
interrupts the forward momentum of the
vehicle.
R Always drive onto slopes with the engine
running and the vehicle in gear.
R Do not shift automatic transmission into
neutral position N.GWarning!
Do not reduce the tire inflation pressure
before driving through sand. However, if you
do so, remember to correct the tire inflation
pressure before continuing your trip. Driving
with reduced tire inflation pressure increases
the risk of losing control of the vehicle and
rolling over.
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iThe special Off-road ABS (Y page 63)
setting allows for precise and brief
(cyclical) blocking of the front wheels,
permitting them to dig into loose ground.
Remember that, when stopped, the front
wheels slide across a surface and thus lose
their ability to steer the vehicle.
Driving through water
:Fording depthVehicles with air
suspension
program (raised
level)
:20 in (50 cm)Vehicles with
enhanced off-road
package
:Off-road level 120 in (50 cm)Off-road level 220 in (50 cm)Off-road level 323.6 in (60 cm)
RBefore driving through water, determine its
depth.
! The water depth must not exceed the
respective value listed in the table. The
ground under the water might not be firm
which could result the water being deeper
than expected when driving the vehicle
through it. Please note that the water level
is correspondingly lower for flowing water.
RSelect the highest vehicle level possible
(Y page 159).
RSwitch to off-road driving program
(Y page 158) or LOW RANGE mode
(Y page 120) before driving through water.
RShift automatic transmission into gear
range 1 or 2 (Y page 118).
RAvoid high engine speeds.
REnter and leave the water only at a shallow
spot, driving at walking speed.
! Never accelerate before driving into the
water. The bow wave could force water into
the engine and auxiliary equipment, thus
damaging them.
RDrive through the water slowly and at a
constant speed.
RDo not stop vehicle while immersed in
water, and do not shut off the engine.
! Do not open any of the vehicle’s doors
while driving through water. Water could
otherwise enter the vehicle interior and
damage the vehicle’s electronics, as well as
the interior equipment.
RThere is a very high level of driving
resistance in water. The surface is slippery
and may not be firm, making pulling away
in water difficult and dangerous.
RMake sure that only small bow waves are
formed when driving the vehicle through
water.
RClean mud off the tire tread after driving
through water.
RTo dry the brakes, apply pressure to the
brake pedal several times while driving
after leaving the water.
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The values as measured must not exceed
the weight limits listed under “Vehicle and
trailer weights and ratings” ( Y page 269).
Coupling a trailer GWarning!
While you are coupling or decoupling a trailer,
make sure nobody locks or unlocks the
vehicle and/or opens or closes doors or the
tailgate.
The vehicle’s level could change and you
could endanger yourself and/or others as a
result.
Make sure that you do not operate the ADS
button or the vehicle level control system
when coupling/decoupling the trailer.
Observe maximum permitted trailer
dimensions (width and length).
Most states and all Canadian provinces
require
R safety chains between the towing vehicle
and the trailer
The chains should be criss-crossed under
the trailer tongue. They must be attached
to the hitch receiver, and not to the
vehicle’s bumper or axle.
Make sure to leave enough slack in the
chains to permit turning corners.
R a separate brake system at various trailer
weights
R a break-away switch on trailers with a
separate brake system.
Check with your local state laws for specific
requirements.
The switch activates the trailer brakes in
the possible event that the trailer might
separate from the tow vehicle.
! Do not connect a trailer brake system (if
trailer is so equipped) directly to the
vehicle’s hydraulic brake system, as your
vehicle is equipped with antilock brakes. If
you do, neither the vehicle’s brakes nor the
trailer’s brakes will function properly.
i The provided vehicle electrical wiring
harness for trailer towing has a brake signal
wire for hook-up to a brake controller.XMake sure the automatic transmission is in
park position P (Y page 115).XEngage the parking brake for the vehicle
( Y page 112).XStart the engine ( Y page 108).XSelect the highway level ( Y page 159).XVehicles with Adaptive Damping System
(ADS):
Set the ADS to AUTO or COMF
( Y page 159).XTurn off the engine ( Y page 113).XClose all doors and the tailgate.XAttach the trailer.XPlug in all electrical connectors.
i
When you are towing a trailer, the vehicle
level always remains in the highway setting.
The following applies additionally when
towing a trailer:
R The vehicle is lowered to the highway
level when it reaches a speed of 5 mph
(8 km/h) if not set to highway level.
R The highspeed level is not available.
The restrictions that apply to towing also
apply when using accessories that are
connected to the trailer power socket, such
as a bicycle rack.
Towing a trailer
There are many different laws, including
speed limit restrictions, having to do with
trailer towing. Make sure your rig will be legal,
not only for where you reside, but also for
where you will be driving. A good source for
this information can be the police or local
authorities.
Note the following, when driving with a trailer:
R In order to gain skill and an understanding
of the vehicle’s behavior, you should
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damage not covered by the Mercedes-Benz
Limited Warranty.
Vehicle care
Cleaning and care of the vehicle
Notes
Regular and proper care will help to maintain
the value of your vehicle.
GWarning!
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle’s doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! When cleaning the vehicle, do not use
scouring agents. Never apply strong force
and only use a soft, wet cloth or sponge.
Otherwise you may scratch or damage the
surface to be cleaned.
While in operation, even while parked, your
vehicle is subjected to varying external
influences which, if gone unchecked, can
attack the paintwork as well as the vehicle
underbody and cause lasting damage.
Such damage is caused not only by extreme
and varying climatic conditions, but also by:
R Air pollution
R Road salt
R Tar
R Gravel and stone chipping
To avoid paint damage, you should
immediately remove:
R Grease and oil
R Fuel
R
Coolant
R Brake fluid
R Bird droppings
R Insects
R Tree resins etc.
Frequent washing reduces and/or eliminates
the aggressiveness and potency of the above
adverse influences.
More frequent washings are necessary to
deal with unfavorable conditions:
R near the ocean
R in industrial areas (smoke, exhaust
emissions)
R during winter operation
You should check your vehicle from time to
time for stone chipping or other damage. Any
damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody of
the vehicle. A prerequisite for a thorough
check is a washing of the underbody followed
by a thorough inspection. Damaged areas
need to be re-undercoated.
Your vehicle has been treated at the factory
with a wax-base rustproofing in the body
cavities which will last for the lifetime of the
vehicle. Post-production treatment is neither
necessary nor recommended by Mercedes-
Benz because of the possibility of
incompatibility between materials used in the
production process and others applied later.
We have selected vehicle-care products and
compiled recommendations which are
specially matched to our vehicles and which
always reflect the latest technology. You can
obtain Mercedes-Benz approved vehicle-care
products at an authorized Mercedes-Benz
Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
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here. In such cases it is best to seek aid at an
authorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references to
Mercedes-Benz approved vehicle-care
products.
Power washer
! Follow the instructions provided by the
power washer manufacturer on
maintaining a distance between the vehicle
and the nozzle of the power washer.
Never use a round nozzle to power-wash
tires. The intense jet of water can result in
damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving across
the surface. Do not aim directly at electrical
parts, electrical connectors, seals, or other
rubber parts.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of
water, and a SmartKey is within
approximately 3 ft (1 m) of the vehicle, it
could be inadvertently locked or unlocked.
Tar stains
Quickly remove tar stains before they dry and
become more difficult to remove. A tar
remover is recommended.
Paintwork, painted body components
! Affixing stickers, magnets, adhesive tape
or similar materials to painted body
components may damage the paintwork.
Mercedes-Benz approved Paint Care should
be applied when water drops on the paint
surface do not “bead up”. This should
normally be done every 3 to 5 months,
depending on the climate and washing
detergent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface shows
signs of embedded dirt (i.e. loss of gloss).
Do not apply any of these products or wax if
your vehicle is parked in the sun or if the hood
is still hot.XUse the appropriate MB-Touch-Up Stick for
quick and provisional repairs of minor paint
damage (i.e. chips from stones, vehicle
doors, etc.).
Engine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical components
and connectors from contact with water and
cleaning agents.
Corrosion protection, such as MB
Anticorrosion Wax should be applied to the
engine compartment after every engine
cleaning. Before applying, all control linkage
bushings and joints should be lubricated. The
poly-V-belt and all pulleys should be
protected from any wax.
Vehicle washing
In the winter, thoroughly remove all traces of
road salt as soon as possible.
When washing the vehicle underbody, do not
forget to clean the inner sides of the wheels.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of
water, and a SmartKey is within
approximately 3 ft (1 m) of the vehicle, it
could be inadvertently locked or unlocked.
Hand-wash
XDo not use hot water or wash your vehicle
in direct sunlight.XOnly use a soft, wet cloth or sponge to
clean the vehicle.XOnly use a mild vehicle wash detergent,
such as Mercedes-Benz approved Car
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VehicleDisplay messagesPossible causes/consequences and M SolutionsEYou are driving with the hood or the tailgate open.XStop the vehicle in a safe location as soon as it is safe to
do so.XClose the hood ( Y page 229) or the tailgate ( Y page 75).
There is otherwise danger of an accident.
You are trying to lock the vehicle with the KEYLESS-GO
function with a door or the tailgate open.XClose all doors and/or the tailgate ( Y page 75).;You are driving with at least one door open.XClose all doors.+Key
Detected
In VehicleA SmartKey with KEYLESS-GO left in the vehicle was
recognized while trying to lock the vehicle from the outside.XTake the SmartKey out of the vehicle.+Don’t
Forget
Your KeyThis message appears for a maximum of 60 seconds if the
driver’s door is opened with the engine turned off and no
SmartKey in the starter switch. This message is only a
reminder.XTake the SmartKey with you when leaving the vehicle.+Remove KeyYou have forgotten to remove the SmartKey.XRemove the SmartKey from the starter switch.+You need
a new key.The SmartKey is malfunctioning.XContact an authorized Mercedes-Benz Center.+Key Does
Not
Belong to
VehicleThe SmartKey in the starter switch does not belong to the
vehicle.XFind the SmartKey that belongs to the vehicle to operate
the vehicle.+Change
Key
BatteriesThe batteries in the SmartKey with KEYLESS-GO are
discharged.XReplace the batteries ( Y page 326).304Vehicle status messages in the multifunction displayPractical hints
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