information on replacing the SmartKey, see
“Replacing the SmartKey” (Y page 74).
Replacing the SmartKey
Only you, or someone authorized by you can
order a replacement key from any Mercedes-
Benz Center. In order to do so, the Mercedes-
Benz Center will require proof of identity and
vehicle ownership with original documents,
including the following:
If you are the current owner of the vehicle:
Rthe vehicle’s current state registration
Ra current identity card, passport, or drivers
license
If you are an authorized person:
Rthe vehicle’s current state registration
Ra current identity card, passport, or drivers
license for the authorized individual
Rsigned and dated authorization from the
owner of the vehicle for which the key is
being requested
iDuplicated or photocopied
documentation will not be accepted.
Activating the key
Once you, or an authorized person, has
provided the appropriate documents, the
Mercedes-Benz Center will need to
synchronize the key to your vehicle before it
can be used. In order to do so, the Mercedes-
Benz Center need access to your vehicle.
Opening the doors from the inside
You can open a door from the inside even
when it is locked unless it is secured with the
child safety lock (Y page 60).
Open door only when conditions are safe to
do so.
Example illustration driver’s door
If the vehicle has previously been locked with
the SmartKey or with KEYLESS-GO, opening
a door from the inside will trigger the anti-
theft alarm system.
To cancel the alarm, see (Y page 67).
XFront doors: Pull on inside door
handle ; on the respective front door.
If the door was locked, locking knob : will
move up.
XRear doors: Pull up locking knob on the
respective rear door to unlock door.
XPull on the inside door handle on the
respective rear door.
Automatic central locking
The doors and the tailgate lock automatically
when the vehicle is set into motion.
You can open a locked front door from the
inside. Open door only when conditions are
safe to do so.
The doors are designed to unlock
automatically after an accident if the force of
the impact exceeds a preset threshold.
The vehicle locks automatically when the
ignition is switched on and the wheels are
turning at vehicle speeds of above 9 mph
(15 km/h). You could therefore lock yourself
out when the vehicle is pushed or towed or is
on a test stand.
iYou can also activate or deactivate the
automatic central locking using the control
system (Y page 138).
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Locking and unlocking from the insideGObserve Safety notes, see page 55.
You can lock or unlock the vehicle from the
inside using the central locking switches. This
can be useful, for example, if you want to lock
the vehicle before starting to drive.
The central locking switches do not lock or
unlock the fuel filler flap.
The switches are located in each front door.
XLocking: Press central locking switch ;.
When all doors and the tailgate are closed,
the vehicle locks.
XUnlocking: Press central unlocking
switch :.
You can open a locked front door from the
inside at any time. Open door only when
conditions are safe to do so.
If the vehicle was previously locked with the
central locking switch
Rand the SmartKey is set to factory settings,
the complete vehicle is unlocked when a
front door is opened from the inside
Rand the SmartKey is set to selective
settings, only the front door opened from
the inside is unlocked
If the vehicle has been locked centrally with
the SmartKey or with KEYLESS-GO, it will not
unlock using the central unlocking switch.
TailgateGWarning!
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
A minimum height clearance of 7.40 ft
(2.25 m) is required to open the tailgate.
Opening the tailgate from the outside
XPull on handle :.
In vehicles without KEYLESS-GO: The
vehicle must be unlocked.
XPull tailgate upwards to open.
Closing the tailgate from the outside
GObserve Safety notes, see page 55.GWarning!
To prevent possible personal injury, always
keep hands and fingers away from the cargo
compartment opening when closing the
tailgate. Be especially careful when small
children are around.
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-pressing the tailgate closing switch
-pressing the KEYLESS-GO locking/
closing switch
Notes for operating the tailgate with the
SmartKey:
You can also open, close, and stop the
tailgate by pressing button F on the
SmartKey.
The prerequisites for this are:RNo SmartKey is inserted in the starter
switch.
RKEYLESS-GO: The vehicle’s on-board
electronics must have status 0
(Y page 80).
Opening the tailgate from the outside
You can unlock and open the tailgate
simultaneously from the outside when the
vehicle is stationary.
XPress and hold button F on the
SmartKey until the tailgate unlocks and
begins to open.
While the tailgate is opening, an acoustic
warning sounds.
or
XVehicles with KEYLESS-GO: Pull on the
handle (Y page 75).
Closing the tailgate from the outside
GObserve Safety notes, see page 55.GWarning!
Monitor the closing procedure carefully to
make sure no one is in danger of being
injured. To prevent possible personal injury,
always keep hands and fingers away from the
cargo compartment opening when closing the
tailgate. Be especially careful when small
children are around. To stop the closing
procedure, do one of the following:
RPress or pull the remote tailgate opening/
closing switch on the driver’s door.
RPress the tailgate closing switch.
RPress the KEYLESS-GO locking/closing
switch.
RPull outside handle on the tailgate.
RWhen no SmartKey is inserted in the starter
switch (vehicles with KEYLESS-GO: Make
sure the vehicle’s on-board electronics
have status 0): Press button F on the
SmartKey.
Do not leave the SmartKey in the vehicle. You
may lock yourself out.
If the vehicle was previously centrally locked
with the SmartKey or KEYLESS-GO, the
tailgate will lock automatically when it is
closed. The turn signal lamps flash three
times to confirm locking.
Vehicles without KEYLESS-GO
Vehicles with KEYLESS-GO
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XPress tailgate closing switch : or press
and hold button F on the SmartKey until
the tailgate begins to close.
If the tailgate comes into contact with an
object while closing, the closing procedure is
stopped and the tailgate reopens. This may
happen if luggage has been piled too high, for
example.
Closing the tailgate and locking the
vehicle from the outside (vehicles with
KEYLESS-GO)
GObserve Safety notes, see page 55.GWarning!
Monitor the closing procedure carefully to
make sure no one is in danger of being
injured. To prevent possible personal injury,
always keep hands and fingers away from the
cargo compartment opening when closing the
tailgate. Be especially careful when small
children are around. To stop the closing
procedure, do one of the following:
RPress or pull the remote tailgate opening/
closing switch on the driver’s door.
RPress the tailgate closing switch.
RPress the KEYLESS-GO locking/closing
switch.
RPull outside handle on the tailgate.
RWhen no SmartKey is inserted in the starter
switch (vehicles with KEYLESS-GO: Make
sure the vehicle’s on-board electronics
have status 0): Press button F on the
SmartKey.
You can close the tailgate and lock the vehicle
simultaneously from the outside using the
KEYLESS-GO locking/closing switch.
XMake sure you have the SmartKey with you.XPress KEYLESS-GO locking/closing
switch : briefly.
The tailgate closes.
Once the tailgate and all doors are closed:
RThe vehicle locks.
RThe turn signals flash three times to
confirm locking.
RThe locking knobs in the doors move
down.
RThe anti-theft alarm system is armed.
If the tailgate comes into contact with an
object while closing, the closing procedure is
stopped and the tailgate reopens. This may
happen if luggage has been piled too high, for
example.
The closing process is stopped if the system
cannot recognize a SmartKey with KEYLESS-
GO anymore. Make sure the SmartKey with
KEYLESS-GO is within approximately 3 ft
(1 m) of the tailgate. Repeat the closing
procedure if necessary.
The tailgate remains unlocked when a
SmartKey with KEYLESS-GO is recognized
inside the vehicle to prevent a possible
inadvertent lockout. In this case, the turn
signals will not flash and the anti-theft alarm
will be triggered when the tailgate is opened.
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Opening/closing the tailgate from the
inside
Opening
GObserve Safety notes, see page 76.GWarning!
Maintain sight of the area around the rear of
the vehicle while operating the tailgate with
the door-mounted remote tailgate switch.
Monitor the opening procedure carefully to
make sure no one is in danger of being
injured.
To interrupt the opening procedure, press or
pull the door-mounted remote tailgate switch.
When the SmartKey is not inserted in the
starter switch (vehicles with KEYLESS-GO:
Make sure the vehicle’s on-board electronics
have status 0): Press button F on the
SmartKey.
You can unlock and open the tailgate
simultaneously from the driver’s seat when
the vehicle is stationary.
XPull remote tailgate opening/closing
switch : until the tailgate begins to open.
While the tailgate is opening, an acoustic
warning sounds.
Closing
GObserve Safety notes, see page 55.GWarning!
Maintain sight of the area around the rear of
the vehicle while operating the tailgate with
the door-mounted remote tailgate switch.
Monitor the closing procedure carefully to
make sure no one is in danger of being
injured.
To interrupt the closing procedure, press or
pull the door-mounted remote tailgate switch.
If the tailgate comes into contact with an
object while closing, the closing procedure is
stopped and the tailgate reopens. This may
happen if luggage has been piled too high, for
example.
XTurn the SmartKey in the starter switch to
position 1 or 2.
XPress remote tailgate opening/closing
switch : until the tailgate begins to close.
While the tailgate is closing an acoustic
warning sounds.
XInterrupting the closing procedure:
Press or pull remote tailgate opening/
closing switch :.
Limiting opening height of tailgate
You can limit the opening height of the
tailgate in the upper opening range. This can
be useful, for example, when the space above
the tailgate is not sufficient.
Activating
XOpen the tailgate: Pull on handle
(Y page 75) or press and hold button
F on the SmartKey until the tailgate
opens.
XStop opening procedure: When the
tailgate is in the desired position, press
tailgate closing switch (Y page 78) or pull
on handle once more.
XYou can also press or pull the remote
tailgate opening/closing switch
(Y page 79) to stop the opening procedure.
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XPress and hold the tailgate closing switch
in the tailgate (Y page 78) until you hear a
short acoustic signal.
The opening height of the tailgate is limited.
The tailgate will now stop at the stored
position when opened.
Deactivating
XPress and hold the tailgate closing switch
in the tailgate (Y page 78) until you hear
two short, consecutive acoustic signals.
Starter switch positions
SmartKey
GObserve Safety notes, see page 55.
Starter switch
gFor removing SmartKey1Power supply for some electrical
consumers, e.g. radio
2Ignition (power supply for all electrical
consumers) and driving position
3Starting position
When you switch on the ignition, all lamps
(except low-beam headlamp indicator lamp,
high-beam headlamp indicator lamp, and turn
signal indicator lamps unless activated) in the
instrument cluster come on. If a lamp in the
instrument cluster fails to come on when the
ignition is switched on, have it checked and
replaced if necessary. If a lamp in the
instrument cluster remains on after starting
the engine or comes on while driving, refer to
“Lamps in instrument cluster” (Y page 314).
XAlways remove the SmartKey from the
starter switch when the engine is not in
operation.
This will help to prevent accelerated vehicle
battery discharge or a completely
discharged vehicle battery.
If the SmartKey cannot be turned in the
starter switch, the vehicle battery may not be
sufficiently charged.
XCheck the vehicle battery and charge it if
necessary.
or
XGet a jump start.
iIf the SmartKey does not belong to the
vehicle, the SmartKey can be turned in the
starter switch. However, the ignition does
not switch on and the engine does not start.
KEYLESS-GO
GObserve Safety notes, see page 55.
Vehicles equipped with the KEYLESS-GO
feature are supplied with a SmartKey with
integrated KEYLESS-GO function and a
removable KEYLESS-GO start/stop button.
The KEYLESS-GO start/stop button must be
inserted in the starter switch and the
SmartKey present in the vehicle.
Pressing the KEYLESS-GO start/stop button
without depressing the brake pedal
corresponds to the various starter switch
positions (Y page 80).
Pressing the KEYLESS-GO start/stop button
with the brake pedal firmly depressed will
start the engine (Y page 108).
The KEYLESS-GO start/stop button can be
pulled out of the starter switch easily. You can
then insert the SmartKey into the starter
switch.
iThe KEYLESS-GO start/stop button does
not need to be removed from the starter
switch when you leave the vehicle.
However, always take the SmartKey with
you when you leave the vehicle. As long as
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the SmartKey is in the vehicle, the vehicle’s
electrical systems can be switched on or
the engine can be started using the
KEYLESS-GO start/stop button.
:KEYLESS-GO start/stop button;Starter switchXInsert the KEYLESS-GO start/stop button
into the starter switch (if not inserted
already).
XMake sure the automatic transmission is in
park position P.
XDo not depress the brake pedal.
KEYLESS-GO start/stop button
=USA only?Canada only
Position 0
Before you press the KEYLESS-GO start/stop
button, the vehicle’s on-board electronics
have status 0 (as with SmartKey removed).
Position 1XPress the KEYLESS-GO start/stop button
once.
This supplies power for some electrical
consumers, such as radio functions.
iIf you now press the KEYLESS-GO start/
stop button
Ronce more, the ignition (position 2) is
switched on
Rtwice more the power supply is again
switched off
Ignition (or position 2)
XPress the KEYLESS-GO start/stop button
twice.
This supplies power for all electrical
consumers.
All lamps (except low-beam headlamp
indicator lamp, high-beam headlamp
indicator lamp, and turn signal indicator
lamps unless activated) in the instrument
cluster come on. If a lamp in the instrument
cluster fails to come on when the ignition
is switched on, have it checked and
replaced if necessary. If a lamp in the
instrument cluster remains on after
starting the engine or comes on while
driving, refer to “Lamps in instrument
cluster” (Y page 314).
iIf you now press the KEYLESS-GO start/
stop button once, the power supply is again
switched off.
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Do not drive the vehicle without the seat head
restraints. Head restraints are intended to
help reduce injuries during an accident.
Seat adjustment
! When moving the seats, make sure there
are no items in the footwell or behind the
seats. Otherwise, you could damage the
seats and/or the items.
Power seats
! When the second-row seats are folded
forward, e.g. for cargo volume expansion,
the front seats may not be moved to the
rearmost position. Otherwise you could
damage the front and second-row seats.
! When adjusting the seat backrest tilt and
head restraint height, make sure the sun
visor is folded up. If the head restraint is in
the uppermost position, it could hit and
damage the sun visor.
iVehicles without memory function:
The seats can be adjusted within 5 minutes
after either front door has been opened.
The counter resets each time
Ryou open or close a front door
Ryou insert the SmartKey into the starter
switch
Ryou remove the SmartKey from the
starter switch
Ryou switch the ignition on or off
Just like in vehicles with memory function,
the power seats can be operated at any
time when the ignition is switched on.
iThe memory function (Y page 96) lets
you store the settings for the seat position
together with the settings for the steering
wheel (electrical) and exterior rear view
mirrors.
XSeat fore and aft adjustment: Press the
switch forward or backward in direction of
arrow A.
XSeat backrest tilt: Press the switch
forward or backward in direction of
arrow ?.
XSeat height: Press the switch up or down
in direction of arrow =.
XSeat cushion tilt: Press the switch up or
down in direction of arrow ; until your
upper legs are lightly supported.
XHead restraint height (vehicles with
memory function): Press the switch up or
down in direction of arrow :.
Head restraint height adjustment,
manual
This feature is only available in vehicles
without memory function.
GWarning!
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraint so that it is as close
to the head as possible and the center of the
head restraint supports the back of the head
at eye level. This will reduce the potential for
injury to the head and neck in the event of an
accident or similar situation.
Do not drive the vehicle without the seat head
restraints. Head restraints are intended to
help reduce injuries during an accident.
With a rear seat occupied, make sure to move
the respective head restraint up from the
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