VehicleDisplay messagesPossible causes/consequences and M SolutionsDepress
brake to
shift out
of P.You have attempted to shift the automatic transmission into
drive position D, reverse gear R or neutral position N without
depressing the brake pedal.XDepress the brake pedal.Door OpenVehicle
Not In
ParkYou have opened the driver’s door and the automatic
transmission is still in drive position D, reverse gear R or
neutral position N.XBefore you leave the vehicle, make sure the automatic
transmission is in park position P and the parking brake is
engaged.Drive to
workshop
without
shifting
gears.The automatic transmission cannot be shifted out of the
current transmission position because of a malfunction.
If the automatic transmission is in drive position D:XWithout shifting the automatic transmission out of drive
position D, drive to an authorized Mercedes-Benz Center.
If the automatic transmission is set to neutral position N,
reverse gear R or park position P:
XDo not drive.XContact an authorized Mercedes-Benz Center or call
Roadside Assistance.Only
shift to
P when
vehicle
is at a
standstill
.You have attempted to shift the automatic transmission into
park position P although the vehicle was still in motion.XStop the vehicle.Shift to
P or N to
start
engine.You have attempted to start the engine with the KEYLESS-GO
start/stop button while the automatic transmission was in
reverse gear R or drive position D.XShift the automatic transmission into park position P or
neutral position N. Make sure the brake pedal is depressed.Auxiliary
BatteryMalfunctio
nThe backup battery for the automatic transmission is no
longer charging.XContact an authorized Mercedes-Benz Center.296Vehicle status messages in the multifunction displayPractical hints
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SmartKey with KEYLESS-GO
XMove locking tab : in the direction of
arrow.
XSlide mechanical key ; out of the housing.
Unlocking the driver’s door
XInsert mechanical key ; into the driver’s
door lock.
XTurn mechanical key ; counterclockwise
to position 1.
XPull the door handle past the resistance
point until the locking knob moves up.
The driver’s door is unlocked.
XPull the door handle once more to open the
driver’s door.
XTurn mechanical key ; back and remove
it from the driver’s door lock.Locking the vehicle
If you cannot lock the vehicle with the
SmartKey or with KEYLESS-GO, lock it as
follows:
XClose the front passenger door, the right
rear door, and the tailgate.
XOpen the driver’s door and the rear left
door.
XPress the central locking switch
(Y page 75).
The locking knobs of the front passenger
door and the rear doors move down.
XIf the vehicle battery is disconnected or
drained: Press down the locking knobs on
the front passenger door and the rear
doors.
XExit the vehicle.XClose the driver’s door.XEnter the vehicle through the rear left door.XPress down the locking knob of the driver’s
door.
! To prevent inadvertent lockout, make
sure to have the SmartKey with you before
proceeding with the next step. The next
step will lock the vehicle.
XExit the vehicle.XClose the rear left door.
The vehicle is locked.
iThis procedure does not arm the anti-
theft alarm system, nor does it lock the fuel
filler flap.
Fuel filler flap
GWarning!
Avoid contact with the vehicle walls as they
may contain sharp edges. Otherwise, you
could injure yourself while releasing the fuel
filler flap.
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Comfort head restraintsXTake reset tool : out of the Mercedes-
Benz literature pouch.
XGuide reset tool : into rectangular
opening ; between head restraint cushion
and head restraint cover.
XPress reset tool : downward in direction
of arrow until you hear the head restraint
release mechanism audibly engage.
XPull out reset tool :.XFirmly press the head restraint cushion
backward towards the head restraint cover
in direction of arrow = until it engages.
XRepeat this procedure for the second front
seat.
XAfter resetting the NECK-PRO active front
head restraints store reset tool : in the
Mercedes-Benz literature pouch.
For information on NECK-PRO active front
head restraints, see “NECK-PRO active front
head restraints” (Y page 53).
Replacing SmartKey batteries
If the batteries in the SmartKey are
discharged, the vehicle can no longer be
locked or unlocked. It is recommended to
have the batteries replaced at an authorized
Mercedes-Benz Center.
GWarning!
Batteries contain poisonous and corrosive
substances. Therefore, keep the batteries out
of reach of children.
If a battery is swallowed, seek medical help
immediately.
GWarning!
SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. Check with
your local government’s disposal guidelines.
California residents, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm.
Batteries contain materials that can harm the
environment if disposed of improperly.
Recycling of batteries is the preferred method
of disposal. Many states (USA only) or
provinces (Canada only) require sellers of
batteries to accept old batteries for recycling.
When inserting the batteries, make sure they
are clean and free of lint.
When replacing batteries, always replace
both batteries.
iThe required replacement batteries are
available at any authorized Mercedes-Benz
Center.
Replacement batteries: Lithium, type
CR 2025 or equivalent.
XRemove the mechanical key from the
SmartKey (Y page 323).
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SmartKeyXPress mechanical key ; into the SmartKey
opening until battery compartment
cover : opens. Do not keep the cover
shut.
XRemove the battery compartment cover.XPat the SmartKey against the palm of your
hand until battery = falls out.
XInsert the new battery with the positive
terminal (+) facing up. Use a lint-free cloth.
XInsert the tabs of the battery compartment
cover into the housing and press the cover
closed.
XSlide mechanical key : back into the
SmartKey.
XCheck the operation of the SmartKey.SmartKey with KEYLESS-GOXInsert mechanical key : into opening.XPress mechanical key : in direction of
arrow.
Battery compartment ; is unlatched.
XPull battery compartment ; out of the
SmartKey housing.
XPull out batteries =.XInsert new batteries = under contact
springs ? with the positive terminal (+)
side facing up.
XReturn battery compartment ; into
SmartKey housing until it locks into place.
XSlide mechanical key : back into the
SmartKey.
XCheck the operation of the SmartKey as
well as the KEYLESS-GO function.
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The factory-equipped battery may only be
replaced with a battery that
R has the same security features
R is of identical size
R is of identical voltage
R is of identical capacity
! As any other battery, the battery may
discharge if you do not operate the vehicle
for an extended period of time. Have the
battery disconnected at a qualified
workshop or an authorized Mercedes-Benz
Center in such a case. You may also
connect an accessory battery charge unit
expressly approved by Mercedes-Benz for
your vehicle model to maintain the battery
charge. Contact an authorized Mercedes-
Benz Center for further information.
The battery, the battery ventilation hose
and the lateral plug must always be
securely installed when the vehicle is in
operation.
! Never loosen or detach battery terminal
clamps while the engine is running or the
SmartKey is in the starter switch or
KEYLESS-GO button is in position 1.
Otherwise the alternator and other
electronic components could be severely
damaged.
Have the battery checked regularly at an
authorized Mercedes-Benz Center.
Refer to Maintenance Booklet for
maintenance intervals or contact an
authorized Mercedes-Benz Center for
further information.
i After battery power was interrupted, do
the following:
R Set the clock ( Y page 135).
Vehicles with COMAND system with
navigation module: Time and date are set
automatically.
R Synchronize the door windows
( Y page 107).R
Synchronize the power tilt/sliding
sunroof ( Y page 194).
R Synchronize the exterior rear view
mirrors ( Y page 96).
Charging the battery
GWarning!
Never charge a battery while still installed in
the vehicle unless the accessory battery
charge unit approved by Mercedes-Benz is
being used. Gases may escape during
charging and could cause an explosion that
may result in personal injury, paint damage or
corrosion.
An accessory battery charge unit specially
adapted for Mercedes-Benz vehicles and
tested and approved by Mercedes-Benz is
available. It permits the charging of the
battery in its installed position. Contact an
authorized Mercedes-Benz Center for
information and availability.
Charge battery in accordance with the
separate instructions for the accessory
battery charger.
Have the battery charged at an authorized
Mercedes-Benz Center. If you charge the
battery yourself, follow the operating
instructions for your charging device.
Only use a battery charge unit with a
maximum charging voltage of 14.8 V.
XCharge battery in accordance with the
instructions of the battery charger
manufacturer.
Jump starting
GWarning!
Failure to follow these directions will cause
damage to the electronic components, and
can lead to a battery explosion and severe
injury or death.
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may be towed with all wheels on the ground
only so far as necessary to have the vehicle
moved to a safe location where the
recommended towing methods can be
employed.
! Before towing the vehicle observe the
following instructions:
RDo not tow-start the vehicle. You could
otherwise seriously damage the
automatic transmission which is not
covered by the Mercedes-Benz Limited
Warranty.
RDo not tow with sling-type equipment.
Towing with sling-type equipment over
bumpy roads will damage radiator and
supports.
RTowing of the vehicle should only be
done using the properly installed towing
eye bolt. Never attach a tow cable, tow
rope or tow rod to the vehicle chassis,
frame or suspension parts.
! Do not tow with one axle raised. Doing so
could damage the transfer case, which is
not covered by the Mercedes-Benz Limited
Warranty. All wheels must be on or off the
ground. Observe instructions for towing the
vehicle with all wheels on the ground.
GWarning!
With the engine not running, there is no power
assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
! Avoid pulling the vehicle abruptly or
diagonally, since it could result in damage
to the chassis alignment.
! Do not use the towing eye bolt for
recovery, as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
iIf the battery is disconnected or
discharged
Rthe SmartKey will not turn in the starter
switch
Rthe automatic transmission will remain in
park position P
For more information see “Battery”
(Y page 348) or “Jump starting”
(Y page 350).
Installing towing eye bolt
Depending on whether you are towing a
vehicle or you are being towed, the towing eye
bolt can be screwed into threaded holes
which are located behind covers on each
bumper.
The towing eye bolt is supplied with the
vehicle tool kit, located in the cargo
compartment underneath the cargo
compartment floor (Y page 284).
XTake the towing eye bolt out of the space
underneath the cargo compartment floor.
Removing cover in front bumper
XPress mark on cover : as indicated by the
arrow.
XLift cover : off to reveal the threaded hole
for the towing eye bolt.
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